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Steve Rheinschmidt and Ann Jenkins 
Iowa Community College Online Consortium 
Using Information at Hand to Increase Student Retention
The Iowa Community College Online Consortium …since 1999
Online Demographics – Spring 2012 
 
Online Student Enrollments: 23,162 
 
Unique Online Students: 11,703 
 
Unique Course Titles: 373 
 
Online Course Sections: 1,058 
 
Online Instructors: 492 
 
Annual Online Student Enrollment: 57,223 
 
Annual Blended Enrollment: 61,041 
 
Annual Total Enrollment: 118,264
Operational Definitions 
 
Student Completion, completer 
 
Census 
 
Student Success 
 
At-Risk Student 
 
eCollege 
 
Next Generation Learning Challenges (NGLC) 
 
Enterprise Reporting (ER) 
 
Program Intelligence Manager (PIM)
Completion & Success Results 
 
At-risk Student Completion 
Improvement: 77% to 84% 
All Students: 88% 
 
At-risk Student Success 
Increase from 57% to 68% 
All Students: 74%
Student Activity: Hours 
First Week of Class 
Average Activity Hours 
Completers 3.1 hours 
Non-completers 1.3 hours
Student Activity: Log-ins 
First Week of Class 
Average Days Logged In 
Completers 3.1 days 
Non-completers 1.7 days
Executive Summary 
Changed how we provide instructor training 
 
Instructor activity in discussions, grade book and other interactive elements has a positive impact on course completion rates. 
 
Excess faculty activity in email is correlated to low course completion rates. 
Student Services Manager 
 
Personal Interventions 
 
Compiling and Dissemination of Data
Enterprise Reporting 
Student Activity Report 
 
Course first login date 
 
Course last login date 
 
Activity minutes 
 
Activity submission count 
 
Course points earned 
 
Course points possible to date 
 
Course average to date
At-Risk Reporting Form 
Easy and efficient faculty tool
At-risk Student Completion 
 
Improvement 77% to 82% 
At-risk Student Success 
 
Increase from 57% to 68% 
Next Focus
We Did The Math… 
Census Online Student Enrollments 
23,162 
% of Start Enrollments at Risk 
20% 
At Risk Enrollments 
4,632 
Original Completion Rate of At Risk Enrollments 
77% 
Original Number of Completers 
3,567 
Improved Completion Rate of At Risk Enrollments 
82% 
Improved Number of Completers 
3,798 
Increase in Completers 
231 
Online Class Tuition 
$450 
Improved Revenue (semester) 
$103,950 
What courses have low student success rates?
At-risk Success Gatekeeper Courses 
At-risk Student Success: 
 
All Courses: 68% 
 
Math for Liberal Arts: 56% 
 
College Algebra: 52% 
 
College Composition I: 70% Average: All Students: 74% 
50% 
31% 
55%
Three Gatekeeper Courses 
 
Math for Liberal Arts, College Algebra, College Composition 
Develop Faculty Dashboard 
 
Last Login Date 
 
Last Submission 
 
Number of Activity Submissions 
 
Grade to Date
Faculty Dashboard
Automated and Timely Data 
 
Integration of systems 
 
Retention alert 
 
Daily data 
 
Central case management
“The effectiveness of early intervention, is that it’s early.” 
Vince Tinto
A Look at the Future
Questions?

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Using Information at Hand to Increase Student Retention

  • 1. Steve Rheinschmidt and Ann Jenkins Iowa Community College Online Consortium Using Information at Hand to Increase Student Retention
  • 2. The Iowa Community College Online Consortium …since 1999
  • 3. Online Demographics – Spring 2012  Online Student Enrollments: 23,162  Unique Online Students: 11,703  Unique Course Titles: 373  Online Course Sections: 1,058  Online Instructors: 492  Annual Online Student Enrollment: 57,223  Annual Blended Enrollment: 61,041  Annual Total Enrollment: 118,264
  • 4.
  • 5. Operational Definitions  Student Completion, completer  Census  Student Success  At-Risk Student  eCollege  Next Generation Learning Challenges (NGLC)  Enterprise Reporting (ER)  Program Intelligence Manager (PIM)
  • 6. Completion & Success Results  At-risk Student Completion Improvement: 77% to 84% All Students: 88%  At-risk Student Success Increase from 57% to 68% All Students: 74%
  • 7.
  • 8. Student Activity: Hours First Week of Class Average Activity Hours Completers 3.1 hours Non-completers 1.3 hours
  • 9. Student Activity: Log-ins First Week of Class Average Days Logged In Completers 3.1 days Non-completers 1.7 days
  • 10. Executive Summary Changed how we provide instructor training  Instructor activity in discussions, grade book and other interactive elements has a positive impact on course completion rates.  Excess faculty activity in email is correlated to low course completion rates. Student Services Manager  Personal Interventions  Compiling and Dissemination of Data
  • 11. Enterprise Reporting Student Activity Report  Course first login date  Course last login date  Activity minutes  Activity submission count  Course points earned  Course points possible to date  Course average to date
  • 12.
  • 13. At-Risk Reporting Form Easy and efficient faculty tool
  • 14. At-risk Student Completion  Improvement 77% to 82% At-risk Student Success  Increase from 57% to 68% Next Focus
  • 15. We Did The Math… Census Online Student Enrollments 23,162 % of Start Enrollments at Risk 20% At Risk Enrollments 4,632 Original Completion Rate of At Risk Enrollments 77% Original Number of Completers 3,567 Improved Completion Rate of At Risk Enrollments 82% Improved Number of Completers 3,798 Increase in Completers 231 Online Class Tuition $450 Improved Revenue (semester) $103,950 What courses have low student success rates?
  • 16. At-risk Success Gatekeeper Courses At-risk Student Success:  All Courses: 68%  Math for Liberal Arts: 56%  College Algebra: 52%  College Composition I: 70% Average: All Students: 74% 50% 31% 55%
  • 17. Three Gatekeeper Courses  Math for Liberal Arts, College Algebra, College Composition Develop Faculty Dashboard  Last Login Date  Last Submission  Number of Activity Submissions  Grade to Date
  • 19. Automated and Timely Data  Integration of systems  Retention alert  Daily data  Central case management
  • 20. “The effectiveness of early intervention, is that it’s early.” Vince Tinto
  • 21. A Look at the Future
  • 22.