Axa Assurance Maroc - Insurer Innovation Award 2024
Importance Of Phone Number On Websites
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Editor's Notes
Welcome to NextBee media’s online marketing brownbag. We have created this short video as a webinar for businesses in our community that use our software platform for their word of mouth marketing campaigns. We hope everyone involved in the online marketing field finds this introduction helpful. If you have any questions about the content covered in this session or would like to know more about NextBee media and how we can help you get the most from your word of mouth campaigns, then please, feel free to call us at 415 738 8290 or visit us at NextBee.com.
In this presentation we will look at importance of phone numbers on websites, its relevance, and user expectations.
Importance of phone number on websites Giving customers every chance possible to contact your and your business is a must. Including a telephone number on your website, as well as a physical address, fax, and cell number, allows customers to feel safe and confident that they are doing business with a professional company.
Relevance You should note that a large majority of internet buyers and consumers still prefer the sound of a human voice, and to pick up the phone to make a call before purchasing an item, or to check on its delivery.
User expectation Putting a telephone number on your website is important as it gives potential customers, not only the confidence that they are doing business with real people who they can contact and who aren't trying to hide. A customer, when speaks to an answerable human, puts his trust in you specially when it comes to giving out their credit card number, sending money, and otherwise passing along valuable information.
Evolution Online calling services offer new and clever ways to integrate calls, email, voice messages, video, and IM. New ways are being developed in which users can leave voice messages through email, or even use the service to send money through Paypal, as well as files, video messages, photos, and more.
We hope this video has answered key questions you have in mind. Incase you have further questions then please visit us at NextBee.com.
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