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How to Engage Your Facebook Fans

NextBee Media
Facebook Facts
By 2013 end, Facebook had acquired 1.23 BILLION
monthly active users around the world

Facebook is used by 57% of all American adults
73% of the US population aged between 12-17 use
Facebook
The mean number of friends among adult Facebook
users is 338
Factors that Affect your Page
Post’s Visibility
Based on
previous
interactions

Close to about 16% of your fans see
posts from your page

AFFINITY

WEIGHT

How close the
ONE-WAY
relationship
between a
Page and a
Fan is

Photos
engage
better than
Text Posts.
Comments
pump your
reach more
than Likes

TIME DECAY
How
recent a Post
Is
(Older posts
get lesser
visibility)

STORY
BUMPING

LAST ACTOR

Pushes a
missed story
into user’s
timeline
again if it is
engaging
others

Uses the last
50
interactions
of users to
rank stories
on their
timeline
Let’s bring our attention back to

Engaging
Facebook Fans
Steps involved -
Be Responsive
Most likes,
shares and
comments
come within
the first few
hours of
posting

Redress
issues
publicly

Respond
to user
comments
as they
happen
Post Useful Information

People are likely to share useful information that
improves their social standing among peers
Teach, Inform, Educate your fans about interesting
aspects of your business
Help your fans make decisions
Post at the Right Time
Use analytics
to find the
times at which
your fans are
most receptive

Noon and a little after 7 p.m. are when most people login
More posts doesn't mean more engagement - Don't overdo it.
1-2 posts/day is ideal
Use Visual Depictions
Moves users

Why

Inspires them quick
Motivates to Engage others
Brings greater engagement that text

How
Post relevant pictures of your team
Inspire users to share photographs and their creativity
Create large images to drive more engagement
Hold Contests. Give Rewards.
Run contests
regularly and
give away
rewards

Get fans to
caption photographs,
share photos
and award the
best ones

Let your fans
choose their
reward
Quiz Your Fans

Energize your fan
base time to time
Lend a Personal Touch
Bring out the people behind your business
through behind the scene pictures & videos

Share stories of real people influenced by your brand

Get users to share photographs and experiences
Support a Worthy Cause

Make your fans participate in your CSR activities
People take special interest in noble causes
They take up Responsibilities & Share Information
Be Creative

Surprise fans with out-of-the-box engagement activities

Be genuinely funny. Everyone loves good humour.

Give out worthy rewards to ensure participation
Use Your Real Estate Well

Use Cover Images to
convey Ideas and
Promote Products Cover Photos show up on
Fan's newsfeed

Use Pin option to keep
an important story at
the top of your Timeline
www.nextbee.com

NextBee Media

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How to Engage Your Facebook Fans

  • 1. How to Engage Your Facebook Fans NextBee Media
  • 2. Facebook Facts By 2013 end, Facebook had acquired 1.23 BILLION monthly active users around the world Facebook is used by 57% of all American adults 73% of the US population aged between 12-17 use Facebook The mean number of friends among adult Facebook users is 338
  • 3. Factors that Affect your Page Post’s Visibility Based on previous interactions Close to about 16% of your fans see posts from your page AFFINITY WEIGHT How close the ONE-WAY relationship between a Page and a Fan is Photos engage better than Text Posts. Comments pump your reach more than Likes TIME DECAY How recent a Post Is (Older posts get lesser visibility) STORY BUMPING LAST ACTOR Pushes a missed story into user’s timeline again if it is engaging others Uses the last 50 interactions of users to rank stories on their timeline
  • 4. Let’s bring our attention back to Engaging Facebook Fans Steps involved -
  • 5. Be Responsive Most likes, shares and comments come within the first few hours of posting Redress issues publicly Respond to user comments as they happen
  • 6. Post Useful Information People are likely to share useful information that improves their social standing among peers Teach, Inform, Educate your fans about interesting aspects of your business Help your fans make decisions
  • 7. Post at the Right Time Use analytics to find the times at which your fans are most receptive Noon and a little after 7 p.m. are when most people login More posts doesn't mean more engagement - Don't overdo it. 1-2 posts/day is ideal
  • 8. Use Visual Depictions Moves users Why Inspires them quick Motivates to Engage others Brings greater engagement that text How Post relevant pictures of your team Inspire users to share photographs and their creativity Create large images to drive more engagement
  • 9. Hold Contests. Give Rewards. Run contests regularly and give away rewards Get fans to caption photographs, share photos and award the best ones Let your fans choose their reward
  • 10. Quiz Your Fans Energize your fan base time to time
  • 11. Lend a Personal Touch Bring out the people behind your business through behind the scene pictures & videos Share stories of real people influenced by your brand Get users to share photographs and experiences
  • 12. Support a Worthy Cause Make your fans participate in your CSR activities People take special interest in noble causes They take up Responsibilities & Share Information
  • 13. Be Creative Surprise fans with out-of-the-box engagement activities Be genuinely funny. Everyone loves good humour. Give out worthy rewards to ensure participation
  • 14. Use Your Real Estate Well Use Cover Images to convey Ideas and Promote Products Cover Photos show up on Fan's newsfeed Use Pin option to keep an important story at the top of your Timeline