Lentis is a major mental healthcare organization located in the Netherlands that provides care, community services and support to some 32,000 patients annually. The organization offers treatment for both psychological and psychiatric problems, and employs around 4,500 people.
1. SUCCESS STORY
Lentis boosts organizational security
Lentis with Identity Manager from NetIQ
Executive Summary
Industry Description
Lentis is a major mental healthcare
organization located in the Netherlands
that provides care, community services
and support to some 32,000 patients
annually. The organization offers
treatment for both psychological and
psychiatric problems, and employs
around 4,500 people.
Business Situation
As Lentis’ IT environment grew in size
and complexity, the organization
wanted to guarantee secure Lentis offers mental healthcare, As the company grew, we wanted to
identity management across its community services and support to be able to ensure that we had a secure
operations, and reduce the time approximately 32,000 patients in the identity management system.”
taken to provision new users.
Netherlands each year. The organization
The NetIQ Difference employs around 4,500 people and has The Solution
Identity Manager Advanced established itself as a leader in service,
Edition helps Lentis to efficiently treatment effectiveness and efficiency. As part of an infrastructure renewal
support a growing workforce and Lentis’ operations are constantly project, Lentis decided to upgrade its
enhance organizational security growing, and the organization has existing Identity Manager solution and to
by providing highly automated seen an associated increase in the size link the software to its human resource
and comprehensive management and complexity of its IT infrastructure. management (HRM) application, called
of user identity information. The number of workstations in use at Beaufort. It also plans to integrate the
NetIQ Products and Services Lentis has grown by approximately NetIQ solution with a service desk tool,
Identity Manager Advanced Edition 48 percent: the IT team currently which will provide helpdesk employees
manages around 2,700 network with rapid, up-to-date information
workstations and 5,400 end-user whenever they receive a request.
accounts at 63 company locations.
“By linking Identity Manager Advanced
Eppe Wolfis, IT Manager at Lentis, said, Edition with our HRM solution, we will
“Provisioning new users is a time- be able to automatically create user
consuming practice that typically takes and email accounts for new employees,”
us two weeks to complete, as we rely said Wolfis. “Once a new member
largely on manual processes. Additionally, of staff is registered in Beaufort, the
removing users from our systems is application will send the details to
only performed periodically, so there is Identity Manager, which will then create
a potential risk of ex-employees being a new user profile. Similarly, when an
able to access confidential information. employee leaves the company, he or