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- 4. 30 members of staff, majority on delivery and technical teams
- 5. Glasgow (HQ) and London Locations, UK wide cover and client base
- 6. Extensive references and case studies
- 7. Client base includes NHS trusts, FE and HE sectors, Police, Fire & Rescue; government , Housing Associations and many private sector blue chips and SMEs
- 8. Award-winning SharePoint and BI solutions, over 50 implementations
- 11. EDUCATION
- 12. PUBLIC SECTOR
- 13. PRIVATE SECTORUCLAN University of Central Lancashire International Accounting Standards Bureau Anchor Trust
- 14. “Any size company that has a Microsoft technology stack should consider Microsoft Dynamics CRM for automating sales force automation and customer service and support processes”. Gartner - April 2011
- 16. THE POWER OF PRODUCTIVITY FAMILIAR CONNECTED INTELLIGENT natural & personal collaborative & integrated insightful & actionable SOURCE: GARTNER (June and July 2009)
- 17. THE POWER OF PRODUCTIVITY FAMILIAR CONNECTED INTELLIGENT Office Fluent UI experience Next-gen Outlook client RoleTailored forms & views Advanced Personalization SOURCE: GARTNER (June and July 2009)
- 20. Streamlined experience for users to reduce training costs and user adoption
- 21. Compliance requirements can be met
- 23. Intelligent:
- 25. Simple tools to reduce reliance on IT staff
- 28. Connected:
- 31. Track all connections to ensure 360 degree view of customers
- 36. Microsoft SharePoint Server (MSS 2010) There are two main variants, and several deployment options. MSF – Microsoft SharePoint Foundation Is the base edition of SharePoint product and comes free of cost (you will only need to pay for windows and database server). This is the equivalent of WSS in 2007. MSS – Microsoft SharePoint Server Developed on top SharePoint Foundation 2010 and it’s a licensed product. SharePoint Server 2010 includes all the features that SharePoint Foundation has along with many additional features.
- 37. Microsoft Office SharePoint Server (M0SS 2007) There are two main variants, and several deployment options. WSS – Windows SharePoint Services (included with Windows Server and SBS) – base but comprehensive system, lacks various features of MOSS. MOSS – Microsoft Office SharePoint Server (obtained as a Server product plus additional modules, such as SharePoint External Connector, CALS etc.
- 38. SharePoint Server (SPS 2001 - 2003) SPS 2003 and WSS 2.0 In 2003 Microsoft released SharePoint Server 2003 or SPS 2003 and the free WSS 2.0. SPS 2001 In 2001 Microsoft had released SharePoint Server 2001 which was the first commercial release of the version. Before that the project had been code name Tahoe.
- 42. Provides :
- 43. A solid, richly functional and extensible base
- 44. Tight, easy to use integration with Office and other Microsoft apps
- 45. Contains powerful Business Intelligence / Insights capabilities
- 46. Multipurpose, license variants for size / capability
- 47. Options for deployment, on premise, hosted, cloud....
- 49. From Content Management Server 2002 to SharePoint 2010.....
- 50. 2003 - First UK integration of Microsoft CMS Intranet and public facing Web in education sector (Times Educational Supplement)
- 51. Microsoft Office SharePoint Server 2007 (MOSS) and Windows SharePoint Server (WSS) - over 50 deployments UK wide
- 52. Experienced in both Intranet and Internet solutions
- 53. Deployment and Use of Project Server on a SharePoint platform (2007 and 2010)
- 54. 2010 – SharePoint with Dynamics CRM to form organisation wide solutions;
- 55. 2011 SharePoint with Biztalk to integrate between existing main and/or critical systems;
- 58. Intranet / Extranet or Internet
- 60. Communities – “Facebook for the Enterprise”
- 61. Tagging
- 62. Blogs
- 63. Wikis
- 64. Discussions
- 65. Content –
- 66. Web Pages
- 67. Documents
- 70. Site Content (pages, discussions, blogs)
- 71. People / Skills
- 72. External
- 73. File Shares (existing network file shares)
- 74. Line of Business Apps
- 75. Insights – new “Business Intelligence”
- 78. Visio services
- 80. Composites – build composite apps without code…
- 82. InfoPath
- 85. More security features & flexibility in managing permissions
- 86. Improved Access and Visio Services Support
- 89. Native support for Mozilla Firefox 3.0 and Opera
- 90. Easy migration from SPS2003 and MOSS 2007
- 92. Re-Designed User Interaction New Editing functionality - Edit directly on the page
- 94. Streamline and Integrate disparate business applications
- 95. Tight integration with Microsoft Office
- 96. Central delivery of BI and MI
- 97. Control of electronic assets
- 98. Content control and approval
- 100. Audit trails
- 102. Minimal user training thanks to Office UI Design
- 105. The External content type which is in SharePoint Designer 2010 can easily connect to SQL databases.
- 106. Available in base version of SharePoint 2010 (previously an enterprise feature)
- 108. List or document library level
- 109. Folder level
- 110. List item level We can authenticate user permissions according to Site, List, Item.
- 112. These tools provide an array of capabilities for a variety of user roles, based on the complexity of the application being created and include a
- 113. Browser,
- 114. InfoPath 2010,
- 116. Visual Studio 2010.
- 118. Today's BI Reality for Most Organisations DifficultTo Use “Foreign” tools inhibit adoption and use Functionality split across multiple tools Fragmented Rigid and unable to change with the business Inflexible Narrowly deployed without a complete view Departmental Too costly for broad deployment Costly
- 119. Performance Point Services - Intuitive Design
- 120. Microsoft Business Intelligence Offering BUSINESS USER EXPERIENCE Data Infrastructure & BI Platform Analysis Services Reporting Services Integration Services Data Mining Data Warehousing BUSINESS PRODUCTIVITY INFRASTRUCTURE DATA INFRASTRUCTURE & BI PLATFORM
- 121. Analysis Services Cubes £6,745 “For Groceries, show me the Margin in February” Time Products January Clothing Appliances February Groceries March April May Margin Units Sales Cost
- 122. Sharepoint 2010 - Toolkit Chart Web Part Can connect to Lists and SQL Tables Can connect to Lists and SQL Tables Status List Powerful Client side BI tool Excel Connect Graphics to Live data Visio Drill into data via your browser Performance Point Further Develop Custom Reports Reporting Services
- 124. Managing documents and meetings
- 125. Simple navigation and useful tools (e.g. staff search)
- 126. Custom ‘look & feel’, web parts, site definitions and templates
- 128. Rapid and collaborative design development and deployment – cost effective approach
- 129. Skills transfer to staff allows in-house intranet configuration and maintenance;
- 131. Custom Intranet Site
- 132. Custom ‘look & feel’, web parts, site definitions and templates
- 134. Currently upgrading to SharePoint 2010
- 135. Customised Intranet Site
- 136. Replaced exchange Public folders with SharePoint Lists
- 137. Search Functionality
- 138. Individual Sites for all Departments
- 140. Web front end Servers, scalable layout
- 142. Lakes College: KPIs
- 143. SharePoint 2010 -as a Platform
- 144. Project Server
- 145. SharePoint 2010: Project Server 2010
- 146. SharePoint 2010: Project Server 2010
- 147. SharePoint 2010: Project Server 2010
- 148. SharePoint 2010 -as a Platform – Part II
- 149. iCERP – Critical Emergency Resource Planning
- 151. Interrogation - Time consuming process for interrogating each system to plan resources allocation
- 152. Overview - No simple “one page” view of resource availability.
- 153. Resolution - When deficiencies are identified, further work is required to investigate additional background info required to support the decision making process.
- 155. resources / teams per location, with:
- 156. status, active and non-active resources
- 157. gaps and shortfalls of resource
- 158. spare or free resources
- 160. Provides a detailed log of all events, allocations and transactions.
- 161. Dashboard view of key resources, issues and locations.
- 162. Integrates to existing systems, to seamlessly transact and communicate the allocations/reallocations.
- 164. SQL Server
- 165. Integration Services
- 168. Improved communication and collaboration.
- 169. More effective visibility, use and deployment of resources.
- 170. Assists in optimising and achieving resource and team completion aims.
- 171. Full traceability and trail of activities.
- 172. Clear view of post needs and resource skills, qualifications and/or certifications.
- 174. NHS/ Nursing teams
- 175. Ambulance and paramedic teams
- 176. Police resources
- 179. We can’t keep good IT people to run the platform and we need to free up our best people to work on strategic projects…
- 180. We want more predictable IT costs even if it doesn’t save a lot of money…
- 181. We can’t spend enough to ensure security and reliability…
- 183. Office 365 brings together cloud versions of our most trusted communications and collaboration products with the latest version of our desktop suite for businesses of all sizes.
- 184. TEAM SITES Keep teams in sync and manage important projects MY SITES Manage and share personal documents and information INTRANET SITES Keep up to date with company news and information
- 185. Moveon-premises workloads to the cloud at your pace Keep some users on premises and some users online Sign a single agreement that gives you the flexibility to run SharePoint online and on premises
- 187. Technology Benefits
- 189. SLA tiers
- 190. Uptime between 99% and 99.9% 25% payout
- 191. Uptime between 95% and 99% 50% payout
- 192. Uptime less than 95% 100% payout
- 194. Deployment Choice ON-PREMISES CLOUD SERVICES Interoperable by Design Seamless User Experience
- 195. 74 Office 365 Pricing Synopsis E Family Plans Workload Standalone Plans Key Features Exchange Online (Plan 1) £3.25 Email, Calendar, Contacts, Personal Archive, e-Discovery, AV/AS Plan E4 £17.75/m Exchange Online (Plan 2) £6.50 Voicemail & advanced archive capabilities Voice SharePoint Online (Plan 1) £3.50 Collaboration with Sites, AV Office Pro Plus Plan E3 £15.75/m SharePoint Online (Plan 2) £6.75 Forms, data visualization, Access/Excel/Visio services V.mail & Advanced Archive Capabilities Lync Online (Plan 1) £1.30 Instant Messaging & Presence, AV Forms, Access Excel, & Visio Services Lync Online (Plan 2) £4.25 Virtual Meetings Plan E2 £10.50/m Office Web Apps Office Professional Plus £8.00 Client productivity applications & web apps (Outlook, Excel, Word, PowerPoint, Communicator, Access, InfoPath, Publisher, OneNote) Email, calendar, AV/AS, Personal Archive Plan E1 £6.50/m Office Web Apps (with SPO Plan 1) £7.25 Web App includes SharePoint Online Plan 1* Collaboration Portal Office Web Apps (with SPO Plan 2) £10.50 Web App includes SharePoint Online Plan 2* Conferencing * Office Web Apps include SharePoint Online IM & presence K Family Plans Office Web Apps Plan K2 £6.50/m SharePoint Online Kiosk Plan K1 £2.60/m Exchange Online Kiosk
- 196. Hawkeye – Current Global Locations
- 197. Hawkeye – Individual Daily Routes and Stops
- 199. Operability in areas of poor mobile phone GPRS reception
- 201. Employee safety;
- 202. Link to business systems;
- 203. Mobile workforce affectivity tools;
- 204. Use in a mixed mobile phone environment;
- 206. Hawkeye – Product Development We are now commencing additional development on this to address other topical markets and mobile phone operating systems , for example Symbian and the Blackberry platform. Further, we are aware that the market is also seeking more hybrid tracking systems where we can include other devices in our solution, for example non-powered plant items, such as trailers to articulated trucks. We are therefore able to source and integrate suitable GPS/GPRS/GSM devices into our solution.
- 208. Discovery - Requirements definition /Clarification of business needs
- 209. Design - of the best fit system, components, configuration and functions
- 210. Develop – the application to fit your aims and requirements
- 211. Deploy – the overall solution, to fit your aims, budgets and timescales, plus post implementation support as needed
- 212. Our operating modes rage from complete application provision, to joint working and knowledge transfer with clients
Hinweis der Redaktion
- Microsoft SharePoint Server is a Microsoft proprietary software product built on the ASP.NET framework. SharePoint Server works with Microsoft IISweb server to produce sites intended for collaboration, file sharing, web databases, social networking and web publishing. SharePoint server farms can host web sites, portals, intranets, extranets, Internets, web content management systems, search engine, wikis, blogs, social networking, business intelligence, workflow as well as providing a framework for web application development.SharePoint only runs on Microsoft Windows Server and requires the ASP.NET framework be installed. Current SharePoint 2010 was developed on ASP.NET 3.5 and is not compatible with ASP.NET 4. SharePoint also requires a database. SharePoint only works with Microsoft SQL Server or Microsoft SQL Server Express database. SharePoint works with other LDAP providers other than Active Directory and provides an API that can be consumed by non-Microsoft platforms like Java and PHP.
- In 2007 Microsoft released Microsoft Office SharePoint Server or MOSS. This product was licensed in both a standard and enterprise version. The 2007 release also included a more limited free version called Windows SharePoint Services 3.0 or WSS 3.0. MOSS 2007 was the first point that joined Web Content Management to SharePoint. Before that Microsoft had a WCM product called Microsoft Content Management Server which had its last release in 2002.
- Sites – Everything is a site on SP: Basis for Collaboration and Team SitesCommunities – Facebook for the EnterpriseContent – Documents & Records ManagementSearchStandard Search Engine ImprovedDocument Metadata searchingFAST search addedInsights – Business Intelligence – Performance Point ServicesComposites – Composite apps without code using Business Connection Services integrate Line of Business AppsInfopathSharepoint DesignerVisioSocial networking - In SPS 2010, just about every element such as sites, documents, videos, blog posts are taggable. There is out-of-the-box support for navigating the tag clouds and lists. Users will be able to rate artifacts and recommend it to others. Co-workers can keep up with the latest by tracking the activity data available as a new feed. Individual users will be able to setup profiles, write to a common or personal board, indicate their presence/location and be able to take advantage of micro-blogging capabilities.
- Sites – Everything is a site on SP: Basis for Collaboration and Team SitesCommunities – Facebook for the EnterpriseContent – Documents & Records ManagementSearchStandard Search Engine ImprovedDocument Metadata searchingFAST search addedInsights – Business Intelligence – Performance Point ServicesComposites – Composite apps without code using Business Connection Services integrate Line of Business AppsInfopathSharepoint DesignerVisioSocial networking - In SPS 2010, just about every element such as sites, documents, videos, blog posts are taggable. There is out-of-the-box support for navigating the tag clouds and lists. Users will be able to rate artifacts and recommend it to others. Co-workers can keep up with the latest by tracking the activity data available as a new feed. Individual users will be able to setup profiles, write to a common or personal board, indicate their presence/location and be able to take advantage of micro-blogging capabilities.
- Sites – Everything is a site on SP: Basis for Collaboration and Team SitesCommunities – Facebook for the EnterpriseContent – Documents & Records ManagementSearchStandard Search Engine ImprovedDocument Metadata searchingFAST search addedInsights – Business Intelligence – Performance Point ServicesComposites – Composite apps without code using Business Connection Services integrate Line of Business AppsInfopathSharepoint DesignerVisioSocial networking - In SPS 2010, just about every element such as sites, documents, videos, blog posts are taggable. There is out-of-the-box support for navigating the tag clouds and lists. Users will be able to rate artifacts and recommend it to others. Co-workers can keep up with the latest by tracking the activity data available as a new feed. Individual users will be able to setup profiles, write to a common or personal board, indicate their presence/location and be able to take advantage of micro-blogging capabilities.
- Social networking - In SPS 2010, just about every element such as sites, documents, videos, blog posts are taggable. There is out-of-the-box support for navigating the tag clouds and lists. Users will be able to rate artifacts and recommend it to others. Co-workers can keep up with the latest by tracking the activity data available as a new feed. Individual users will be able to setup profiles, write to a common or personal board, indicate their presence/location and be able to take advantage of micro-blogging capabilities.
- Workflows,using external data connectors to pull information into SP, Integration with SSRS.
- - To ensure the best possible experience across multiple browsers we’re focusing our SharePoint 2010 engineering efforts on targeting standards based browsers (XHTML 1.0 compliant) including Internet Explorer 7, Internet Explorer 8 and Firefox 3.x. running on Windows Operating Systems. In addition we’re planning on an increased level of compatibility with Firefox 3.x and Safari 3.x on non-Windows Operating Systems. Due to this focus Internet Explorer 6 will not be a supported browser for SharePoint Server 2010.
- Insights = New BI
- NewsAnnouncementsBBC education New – RSSLaunch to other resources – MenuCentral Document LibrarySaerching - Metadata Search of Document Library & Site ContentKPIS – Productivity Drivers on Home Page
- KPI Scorecard Oracle Database SSIS “ETL” SQL Server Staging Tables Performance Point Services Excel Services
- What else can you do with SharepointProject Server -SLC - PPD FORM - Plan - View - Report
- Example of KPI dashboard for Project Server 2010
- TOP: Gauges – give overall ‘health’ levelMiddle: Priority against Cost and Budget vs SpendBottom: Work done driven from task level in Projects
- TOP: Gauges – give overall ‘health’ levelMiddle: Priority against Cost and Budget vs SpendBottom: Work done driven from task level in Projects
- What else can you do with SharepointProject Server -SLC - PPD FORM - Plan - View - Report
- 1)niall.quinn:Pa$$w0rdSelf Service Screen (Customised MySite) Self Service Sick – InfoPath submitting to BizTalkBrigade screen KPI Summary – “Loss Avoided” & “Budget” Resource Matching List Highlight JO deficiency – Need to Make “OT” or “Pump off Run” decision. Click link to Deficiency (see why JO is deficient) Click to Spare Brigade Visio Resource Summary Diagram (Visualises Data) Key Zoom in2)alan.pardew:Pa$$w0rdStation 42Make 2 BA SickMake 1 EF SickMove 2 BA from Spare3)niall.quinn:Pa$$w0rd Station: 44 Request Move (Michael Turner) Brigade Screen - Refresh
- Social networking - In SPS 2010, just about every element such as sites, documents, videos, blog posts are taggable. There is out-of-the-box support for navigating the tag clouds and lists. Users will be able to rate artifacts and recommend it to others. Co-workers can keep up with the latest by tracking the activity data available as a new feed. Individual users will be able to setup profiles, write to a common or personal board, indicate their presence/location and be able to take advantage of micro-blogging capabilities.
- 1)niall.quinn:Pa$$w0rdSelf Service Screen (Customised MySite) Self Service Sick – InfoPath submitting to BizTalkBrigade screen KPI Summary – “Loss Avoided” & “Budget” Resource Matching List Highlight JO deficiency – Need to Make “OT” or “Pump off Run” decision. Click link to Deficiency (see why JO is deficient) Click to Spare Brigade Visio Resource Summary Diagram (Visualises Data) Key Zoom in2)alan.pardew:Pa$$w0rdStation 42Make 2 BA SickMake 1 EF SickMove 2 BA from Spare3)niall.quinn:Pa$$w0rd Station: 44 Request Move (Michael Turner) Brigade Screen - Refresh
- Improves operating efficiency – F&R example of Phone arroundImproved communication– Txt message & Email NotificationsImproved collaboration– Teams sites for Shift swapping etc. More effective visibility, use and deployment of resources. Assists in optimising and achieving resource and team completion aims. Full traceability and trail of activities. Clear view of post needs and resource skills, qualifications and/or certifications. Performance metrics via Management reporting functions and KPIs.
- The Microsoft Software + Services strategy was developed in respond to customer requests and growing trends in the marketplace. In the messaging and collaboration space, we have found that collaboration applications are increasing becoming mission critical components of a company’s daily operations. Even though many of these companies understand the need to increase the “speed to value” of equipping employee with the latest collaboration tools, their IT department struggles to keep the software up to date. CIOs are faced with the difficult choices of deciding where to spend their limited IT resources: keeping up existing infrastructure, investing in software upgrades, or focused on other LOB applications. In addition, today’s business environment demands that IT generate a high return on investment based on a predictable cost model and avoid high project-based capital expenditures while having the flexibility to react quickly to business growth. That’s quite a challenge…
- Microsoft cloud services mean freedom for businesses. The freedom to access the technology you want, where and when you want it. The freedom to take advantage of the latest technology as a capital expense, or anoperational one. The freedom to focus on running your business—not running IT systems. Microsoft cloud services are Microsoft by extension: Giving you the ability to make full use of the same Microsoft technologies you already know and trust, on a subscription model. For a single department or an entire global organization. On-premises, off premises,or a combination of both, depending on your business needs. Microsoft cloud services are Microsoft as a utility, but itis more than plugging into a utility. It’s the applications you know, the platforms you know, and a data center infrastructure—all working together in a cohesive whole. It’s Microsoft when you need it. Microsoft on your terms._________________________________________________Freedom - The freedom to access the technology you want, where and when you want it. The freedom to take advantage of the latest technology—either as a capital expense, or an operational one. The freedom to focus on running your business—not running IT systems. Microsoft by extension - giving you the ability to make full use of the same Microsoft technologies you already know and trust, on a pay-as-you-go model. For a single department or an entire global organization. As a hybrid: a component part of your existing IT infrastructure or as a replacement. Utility - It’s the applications you know, the platforms you know, and a data center infrastructure—all integrated into a cohesive whole. It’s Microsoft when you need it. Microsoft on your terms.
- Top quote comes from Staser Consulting Group (“…control capital costs and my operating budget…”): http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000002894Startup cost savings number: CRGT saved 35% on startup cost for messaging: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000003040Middle quote comes from Recycled Energy Development (“…flexibility to grow with our organization”): http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000002897Bottom quote (150 people) comes from Staser Consulting Group: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000002894
- Bottom line, Microsoft will provide 24x7 IT Pro support and their service availability is backed by a 99.9% uptime SLA (with financial penalties if they fail to meet the SLA.)
- Consider what it costs to implement the right IT processes around your infrastructure, from initial roll-out of the software to the ongoing maintenance and high availability. Initial roll-outSetting up the server and installing the software are just the beginning. You also have to put a great deal of time and energy into planning the deployment: determining the correct configuration for your environment, acquiring software and hardware, and implementing security measuresOngoing maintenance:Consider what it costs to not only ensure patches get installed in a timely fashion, but also to monitor and maintain the health of the servers. There is so much involved in maintenance and operations, that the IT industry has developed extensive frameworks to document best practices for maximizing efficiency, such as ITIL and MOF. Even with these tools, it can take a great deal of time and effort to employ these best practices.AvailabilityConsider not only the downtime – both for IT and for the end user – when an outage occurs, but also the impact to your business’ reputation when those outages are seen externally. If you can’t send or receive e-mail to and from your business partners or customers, what will that do to their confidence in you? Quotes from: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000002896
- Presenter ScriptOur software-plus-services strategy is the key to how we will deliver on our vision across the PC, Web, and phone. This is an area that I think is pivotal to our Dynamic IT strategy. At Microsoft, we believe that your preference for how you deploy and use software and manage your IT environment will be as unique as your business. Our software-plus-services approach is about giving you the power of choice: enabling you to provide a seamless experience for users while choosing the level of control and flexibility that is right for your organization, through on-premises software deployment, cloud-based services, or an integrated hybrid of the two.On-premises, or customer-hosted, deployment has been the traditional licensing and deployment model for decades. We believe that for some specific applications, for some specific pieces of data, and for some specific users, most companies (though not all) will want to control certain elements. Our on-premises platform gives you complete control of your IT environment, provides the maximum security for your sensitive data, and enables custom application development to meet your unique business needs. Cloud-based services, providing rapid scalability and advanced manageability, enable you to subscribe to enterprise-class software hosted by Microsoft and solutions from our broad ecosystem of partners. Subscribing to online services can help you reduce costs, overcome IT skill shortages, and ensure that your organization always benefits from the latest technology. The online services model helps reduce costs and minimize total cost of ownership (TCO) in two key ways:Reducing capital expenditure, by removing hardware and datacenter costs and simplifying the planning and deployment effortMinimizing ongoing operating expenses, by reducing the administrative and management burdenIn addition, we recognize the reality that most of our customers are managing a heterogeneous environment and want to reduce the cost of running a mixed IT environment. At Microsoft, we are committed to achieving greater interoperability and making it easier to integrate Microsoft software into your existing environment—through innovative products, community engagement, technology access, and support for technology standards.Our focus is on giving customers flexibility and choice in deployment, and given the breadth of our offerings, we are one of a very few companies in the world that can execute across such a broad array of services and experiences. Our investments on the services side are designed to extend the Microsoft experience from the desktop to new devices and across the Web and provide customers with choice. And be assured that as our services offerings evolve, we will continue to innovate around our licensing model to ensure that the licensing process is as easy and streamlined as possible. We believe that the industry shift to software-plus-services is one of the most significant shifts in technology that we'll see, and our strategy of offering deployment choice and flexibility is central to our goal of helping customers realize a Dynamic IT infrastructure to reduce costs and accelerate agility.But that choice is a relatively new one, and you may be wondering how to make it. What are the key criteria you should consider? What are the benefits of taking some or all of your users to an online deployment? Today I want to share some ways you can look at that choice – to help you determine whether online is the right strategy for some or all of your business.