1. RESUME
Naresh Sharma
519, Sector – 8, Near Brahmanand Public School, Karnal 132001
Ph: 9416000519; 0184 – 2232519; Email: nareshsharma474@gmail.com
 More than 20 + yearsof distinguishedand Insightfulexposure acrossdiverse sectorswhich
include 8+Yearsgoodtrack recordsintwo of the bestknownIT/Call centercompanies.over23
yrs inIndianAirForce handlingAuditand Finance Function.
 Careercomplementedwithextensive VoluntaryCommunityService aspaybackto Society.
OBJECTIVE:
To work in a competitive environment where I can give my best to the organization & can
contribute in its growth and upgrading my knowledge and skills from time to time.
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Core Competencies:
Project Management Infrastructure Creation Corporate Policy Formulation
Facilities Operation Business Continuity Planning Change Management
Training & Development Vendor Coordination Customer Satisfaction
Current Profile:
Manager- Vision Plus Security Control Pvt Ltd - Aug 2011 to till date
 Most Challenging Job of Setting of call Centers across the country in class A,B,C And
remote Cities like Jangipur(WB), Cochin, Shillong, Jammu, Dehradun, Ajmer, Guwahati,
& Bangalore.
 Site Selection for office space and handling end to end leasing activity.
 Oversee the outsourced buildingmanagementservicesand finalisethe AMCof soft services
and techservices.
 Relationship Management role for Government clients.
 Contributory role in filling of Govt. Tenders.
 Managing Transportation & hospitality for clients in all over India from Corporate.
 Looking after the Statutory compliance of the company with Labor Dept, DOT etc.
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 Admin Manager- Sparsh BPO Service Ltd - Sep 2008 to July 2011.
 I have the opportunity of challenging work of setting up Two Delivery Centers in
Dehradun and Karnal and seamless migration of live processes from Gurgaon centre,
 Responsible for finalizing the FM services of three centers and their periodical reviews.
 Monitored employee services and Labour Dept liaison.
 Site Selection for office space and handling end to end leasing activity.
 Transport Management for 1500+ staff 24X7.
 Company Guest House management at three locations.

2.  Overall in charge for all outsourced Soft and Hard FM services.
 Responsible for all Statutory compliance for three locations and Central coordination for
TRAI registrations till centralized Telcom Services licensing was centralized.
.
Indian Air Force . – Various Formations – 1985 -2008

Multi faceted supervisory role in Stores / Cash Services /Internal Audit / Admin services.
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Achievements:
 Solely responsible for building the infrastructure & the facilities with Migration of
running process of BSNL from Gurgaon to Dehradun centre of 400 Seats in Sparsh BPO
during 2009.
 I have set up Infrastructure for 754 seater Karnal Centre with refurbished material
instrumental in this Centre going Live in shortest time.
 Also set up up Four Micro centers at Jammu, Cochin, Jangipur and Shillong.
 Facilitated Zero hiring cost recruitment drive at new centres of Sparsh BPO.
 Set up medium sized Centres in Guwahati (170 seats), Dehradun ( 185 seats) and
Ajmer(80 seats) for VPSC.
Awards
 Best Manager Award by National Head.
 Best Consistent Performance 2009 Intelenet ( parent company of Sparsh BPO)
PERSONALITY ASPECTS:
Patience and Ambitious
Competitive and Energetic
Smart working and Hardworking
PERSONAL PROFILE:
Name :- NARESH KUMAR SHARMA
Father’s Name:- LATE SH. CHANDER BHAN SHARMA
Date of Birth:- 18 May 1967
Gender :- Male
Languages Known:- English, Hindi,
Hobbies :- Playing and reading of books and policies.
Marital Status:- Married
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Qualification.
BA, Good Proficiency in Computers.