MTA Bus Customer Information Systems
Bus Customer Information Systems: MTA ’s BusTime Pilot Program Presented by Sunil Nair, Senior Director, Bus Customer Information Systems, MTA MTA BusTime represents a big step forward in how the MTA delivers technology to its customers. Join MTA’s Sunil Nair for a discussion on the MTA’s new pilot project, currently in operation on the B63 route in Brooklyn. The program uses Global Positioning System (GPS) hardware and wireless communications technology to track the real-time location of buses. Sunil will explain how the MTA developed the system, which allows riders to find the real-time location of buses that will arriveat their stop, and is accessible via a desktop web map, a mobile web site on iPhone, Android, BlackBerry, or other smartphones, and via SMS on all mobile phones.
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MTA Bus Customer Information Systems
- 1. Bus C ustomer I nformation S ystems Presentation to New York Public Transit Association June 1, 2011
- 11. Web site access - map
- 12. Web site access - search By intersection By stop identifier
- 13. Web site – bus stop display
- 14. Mobile web access By intersection By stop identifier
- 15. For those without smartphones
- 16. Text Messaging
- 17. Quick Response code access
- 18. Storefront access Demonstration involving storefront displays at 5 locations along route
- 23. Plans for 2011 Deploy Bus CIS to all Staten Island buses, including express, by the end of 2011
- 24. Plans for 2012 and beyond Deploy Bus CIS to all buses across the MTA
Hinweis der Redaktion
- Rather than viewing next bus information on your smartphone or other devices, customers will now be able to use a phone number to call to get MTA Bus Time information over the phone
- Operations Planning plans to use the real time bus data and compare this to schedule based data to analyze factors like wait assessment and on-time performance Road Operations would essentially use the same interfaces as what our customers would use to make real time decisions around r educing bus bunching…
- 4 minute demo of system
- Quick response codes are ways by which people with smartphones are getting information quickly and we have decided to use them in the pilot
- PCAC, Developers, Straphangers Campaign, Feedback from users
- Refining procurement and production processes to make sure we are in a effective position to roll out Bus CIS to rest of the Buses under the MTA during 2012 and early 2013