8. Companies no longer have control
over their:
Reputation
Communication
Customer relations
Distribution
… prices
ONLINE INTELLIGENCE SOLUTIONS
9. Web and mobile analytics
Social networks
User Generated Content
Customer support
Online surveys etc.
It can’t be ignored but It could be used!
ONLINE INTELLIGENCE SOLUTIONS
10. Strength: large amount of data coming from everywhere
Balanced
Flexibility: continually adapt and adapt quickly
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11. 3500+ CUSTOMERS : leaders on all verticals
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1
1
13. a tremendous rapport
« The company has also
with its clients, garnering the evalulation’s
highest qualility of reference scores »
The Forrester Wave™ Web Analytics oct. 2011
The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester
and Forrester Wave are trademarks of Forrester Research, Inc. The
Forrester Wave is a graphical representation of Forrester's call on a
market and is plotted usingONLINE INTELLIGENCE SOLUTIONS
a detailed spreadsheet with exposed scores,
weightings, and comments. Forrester does not endorse any vendor,
product, or service depicted in the Forrester Wave. Information is based
on best available resources. Opinions reflect judgment at the time and
are subject to change.
