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M or and P anned Gi vi ng
 aj         l
    St rat egi c P an
                  l
                    Executive Summary
                     January 14, 2013



                       Submitted by:

  Cathy Ives, Executive Director of Development and Major Gifts
       Janet Egelhofer, Major & Planned Gifts Officer
Dari ng t o Dream

Achieving a vision for the community means daring to dream. Move beyond a narrow focus
on what the station is now doing to consider what it might do if given the resources. Rather
than being a prisoner to scarcity, the team is freed to consider the possibilities of as-yet-
unrealized abundance.
M or Gi vi ng D i ned:
           aj            ef

  Successful major giving programs are based on personal relationships.

 Donors see their gifts less as a contribution than as an investment in the ability of
  the organization to serve their communities.

 Major gifts are larger because organizations communicate their values and share a
  vision of how they can serve their communities.

 Philanthropic organizations note that phone correspondence is harder. People are
  screening phone calls and the growth of cell phone use – making locating phone
  numbers much more difficult.

 Development committees are finding that scheduling campaign meetings is
  becoming difficult. Janet Egelhofer, NEPR’s Major & Planned Gifts Officer has
  stated her concern about not “seeing Major Donors” at regular intervals.
What i s St ewards hi p?
 Stewardship is "an attitude that should permeate your entire development program." It
  demonstrates the continually expanding relationship between an institution and its
  donors.
 Stewardship historically referred to ensuring that the gifts of all donors are spent wisely,
  but it has come to mean much more than that. "Every fundraiser has a responsibility to
  the donors, to find out for certain that the organization's programs are sound and to
  report back to the donor that they are."
 These matters should not be left to chance, but should be part of a structured cultivation
  plan. What differentiates true stewardship from mechanical gift acknowledgement,
  however, lies in doing the unexpected — in communicating with donors not because it is
  part of a plan, but because donors are your station's best friends.
Short and Long Term Goal s
 There are many activities that can be established now for short term goals and beginning
  the process of long-term work.
 Calling all calendar year-end renewals $250+ before the last week of December each year
 Calling and thanking all $500+ donations throughout the year
 Delivering station “Thank You Gift” at an in person meeting if possible
 Calling $500+ renewals for Challenges pre-drives
 Working on a transition for single Capital Campaign gifts for a second year ask – perhaps
  to help meet a goal
 Transition from Capital Campaign donor to increased Annual Fund supporter
 Find a formula for the transition $$
 Begin an ambitious Home Party Plan
 Design a more consistent and increased e-correspondence and meetings
 Start a new "constant contact" type of email listing, organized so that it can be used for
  event planning and for offers of tickets to NEPR sponsored events, as well as for updates
  and other stewardship measures.
P anned Gi vi ng St rat egi c P an:
        l                             l

 Continue an improved and more strategic Planned Giving Campaign, letters, spots,
  collecting prospects from Fund-drives
 Setting up additional meetings with Planned Giving Officers
  (Colleges/Universities/Vendors)
 Designing a Planned Giving Website (eg. UPR.org)
 Planned Giving Event – guest speakers, invite the 500+ donors who requested PG
  information
 Planned giving events, the possibility of holding an event for those donors who have
  given consistently, if not at a leadership level, for a prescribed number of years to thank
  them for their enduring support and to present a planned giving option.
 Working closely with the UMASS Planned Giving office and the Planned Giving
  resources from the Community Foundation of Western Massachusetts (CFWM)
Annual Development Calendar - NEPR - FY 2013


      Activity      July      August     September October       November December       January     February     March        April       May         June

    Major Giving
Cultivation          x          x           x           x           x           x           x           x           x           x           x           x
Renewals             x          x           x           x           x           x           x           x           x           x           x           x
Special Appeals                                                     x                                                           x
Upgrades                                    x                                                           x
Events                                                                                      x
Acknowlegements     daily      daily       daily       daily       daily       daily       daily       daily       daily       daily       daily       daily
Marketing                       x                                   x                                                                       x           x
Website

  Planned Giving
Marketing                       x                                   x                                                                       x           x
On-Air Spots                    x                                   x                                                                       x           x


       On-Air
TV Pledge                                   x                                   x                                   x
Radio Pledge                                            x                                   x                                               x
Spot Campaign        x          x                                               x                                                                       x

     Direct Mail
Renewal              x          x           x           x           x           x           x           x           x           x           x           x
Acquisition                                 x                                   x           x                       x                       x
Lapsed                                      x                                   x           x                       x                       x
Additional Gift                             x                                   x           x                       x                       x
Sustaining           x          x           x           x           x           x           x           x           x           x           x           x

  Telemarketing
Renewal              x          x           x           x           x           x           x           x           x           x           x           x
Lapsed                                                  x
Additional Gift                                                                                                     x

    Upgrading
Sustaining                                  x                                   x           x                       x                       x

        Web
Website                                     x           x                       x           x                       x                       x
E-renewals           x          x           x           x           x           x           x           x           x           x           x           x
E-mail             weekly     weekly      weekly      weekly      weekly      weekly      weekly      weekly      weekly      weekly      weekly      weekly

Acknowledgements bi-weekly   bi-weekly   bi-weekly   bi-weekly   bi-weekly   bi-weekly   bi-weekly   bi-weekly   bi-weekly   bi-weekly   bi-weekly   bi-weekly

       Events                                                                                                                               x
M or and P anned Gi f t s Of f i c er
                      aj        l
               St rat egy and Obj ec t i ves f or Annual Fund

                                         Phone Calls:
Place phone calls to all Annual Fund donors of $500 and above
      to introduce myself
      to thank them for their support
      to set up meeting to discuss happenings at station in person
Goal: Anticipate 500 calls per year with heaviest periods of calling following on-air fund
drives

Visits:

Purpose of visits
    to extend personal thanks
    to share news of station
    to gather feedback re: thoughts on station; family; occupation; recreation; to see
where we fit in their philanthropy
     to cultivate donors and prospective donors as engaged participants
Goal s :
 Director’s Circle ($750 - $999) - currently 33 gifts
 Generate twenty new gifts at $500 =                  $10,000
 Increase ten gifts from $500 to $1000 =                $5,000
  
 Leadership Circle ($1000 - $2999) - currently 92 gifts

 Generate twenty new gifts at $1,000 =               $20,000
 Increase one gift from $1000 to $5,000 =             $4,000
 Increase three gifts from $1,000 to $3,000 =          $6,000
 Increase twenty gifts from $1,000 to $2,000 =       $20,000
 Increase thirty gifts from $1,000 to $1,500         $15,000
 Broadcasters/Manager’s Circle ($3000 - $9999) –
   currently 6 gifts
 Generate three new gifts at $3,000 =                  $9,000

 Total AF increases:                                   $75,500
 Total donors involved:                                    107
 Given one to three visits per ask,
 total visits estimated at                                 250
Es t i m ed Los t Annual Fund R
           at                     evenue:
                             
           Major Annual Donor            $ 1,000
           Major Annual Donor            $ 1,000
           Major Annual Donor            $ 2,000
           Major Annual Donor            $ 2,000
           Major Annual Donor            $ 1,000
           Major Annual Donor           $ 19,000
           Major Annual Donor            $20,000
           Major Annual Donor             $ 4,000 (Challenge)
           Major Annual Donor            $ 5,000
           Major Annual Donor            $ 1,300
           Major Annual Donor            $ 200
           Major Annual Donor            $ 1,500
           Major Annual Donor            $ 500 (lower year-end gift)
                                              $ 58,500
                               Sponsorships:
PeoplesBank (iPads)                                  $ 6,000
Family Annual Programming Support                   $ 25,000
What is the Upside Goal Potential FOLLOWING the Capital Campaign:
                                                              Currently:
                                                                      
Goal                                                                        $ 7,000,000
New Market Tax Credits (net)                                                - 1,000,000
                                                                            $ 6,000,000
 Foundation Capital Campaign Grants                                           -1,000,000
                                                                             $ 5,000,000
Bequests:                                                                     - 1,158,201
                                                                             $ 3,841,799
Banks:                                                                          - 350,000
                                                                              $3,491,799
                                                                                       X .05   (5%)
Goal for Projected Annual Fund Increase
following Campaign                                                        $   174,590
This should be in addition to
                                                                                                              prior
projections (FOLLOWING
                                                                                            Campaign completion)
NEPR Annual Board Meeting: Janet Egelhofer and Cathy Ives

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NEPR Annual Board Meeting: Janet Egelhofer and Cathy Ives

  • 1. M or and P anned Gi vi ng aj l St rat egi c P an l Executive Summary January 14, 2013 Submitted by: Cathy Ives, Executive Director of Development and Major Gifts Janet Egelhofer, Major & Planned Gifts Officer
  • 2. Dari ng t o Dream Achieving a vision for the community means daring to dream. Move beyond a narrow focus on what the station is now doing to consider what it might do if given the resources. Rather than being a prisoner to scarcity, the team is freed to consider the possibilities of as-yet- unrealized abundance.
  • 3. M or Gi vi ng D i ned: aj ef Successful major giving programs are based on personal relationships.  Donors see their gifts less as a contribution than as an investment in the ability of the organization to serve their communities.  Major gifts are larger because organizations communicate their values and share a vision of how they can serve their communities.  Philanthropic organizations note that phone correspondence is harder. People are screening phone calls and the growth of cell phone use – making locating phone numbers much more difficult.  Development committees are finding that scheduling campaign meetings is becoming difficult. Janet Egelhofer, NEPR’s Major & Planned Gifts Officer has stated her concern about not “seeing Major Donors” at regular intervals.
  • 4. What i s St ewards hi p?  Stewardship is "an attitude that should permeate your entire development program." It demonstrates the continually expanding relationship between an institution and its donors.  Stewardship historically referred to ensuring that the gifts of all donors are spent wisely, but it has come to mean much more than that. "Every fundraiser has a responsibility to the donors, to find out for certain that the organization's programs are sound and to report back to the donor that they are."  These matters should not be left to chance, but should be part of a structured cultivation plan. What differentiates true stewardship from mechanical gift acknowledgement, however, lies in doing the unexpected — in communicating with donors not because it is part of a plan, but because donors are your station's best friends.
  • 5. Short and Long Term Goal s  There are many activities that can be established now for short term goals and beginning the process of long-term work.  Calling all calendar year-end renewals $250+ before the last week of December each year  Calling and thanking all $500+ donations throughout the year  Delivering station “Thank You Gift” at an in person meeting if possible  Calling $500+ renewals for Challenges pre-drives  Working on a transition for single Capital Campaign gifts for a second year ask – perhaps to help meet a goal  Transition from Capital Campaign donor to increased Annual Fund supporter  Find a formula for the transition $$  Begin an ambitious Home Party Plan  Design a more consistent and increased e-correspondence and meetings  Start a new "constant contact" type of email listing, organized so that it can be used for event planning and for offers of tickets to NEPR sponsored events, as well as for updates and other stewardship measures.
  • 6. P anned Gi vi ng St rat egi c P an: l l  Continue an improved and more strategic Planned Giving Campaign, letters, spots, collecting prospects from Fund-drives  Setting up additional meetings with Planned Giving Officers (Colleges/Universities/Vendors)  Designing a Planned Giving Website (eg. UPR.org)  Planned Giving Event – guest speakers, invite the 500+ donors who requested PG information  Planned giving events, the possibility of holding an event for those donors who have given consistently, if not at a leadership level, for a prescribed number of years to thank them for their enduring support and to present a planned giving option.  Working closely with the UMASS Planned Giving office and the Planned Giving resources from the Community Foundation of Western Massachusetts (CFWM)
  • 7. Annual Development Calendar - NEPR - FY 2013 Activity July August September October November December January February March April May June Major Giving Cultivation x x x x x x x x x x x x Renewals x x x x x x x x x x x x Special Appeals x x Upgrades x x Events x Acknowlegements daily daily daily daily daily daily daily daily daily daily daily daily Marketing x x x x Website Planned Giving Marketing x x x x On-Air Spots x x x x On-Air TV Pledge x x x Radio Pledge x x x Spot Campaign x x x x Direct Mail Renewal x x x x x x x x x x x x Acquisition x x x x x Lapsed x x x x x Additional Gift x x x x x Sustaining x x x x x x x x x x x x Telemarketing Renewal x x x x x x x x x x x x Lapsed x Additional Gift x Upgrading Sustaining x x x x x Web Website x x x x x x E-renewals x x x x x x x x x x x x E-mail weekly weekly weekly weekly weekly weekly weekly weekly weekly weekly weekly weekly Acknowledgements bi-weekly bi-weekly bi-weekly bi-weekly bi-weekly bi-weekly bi-weekly bi-weekly bi-weekly bi-weekly bi-weekly bi-weekly Events x
  • 8. M or and P anned Gi f t s Of f i c er aj l St rat egy and Obj ec t i ves f or Annual Fund Phone Calls: Place phone calls to all Annual Fund donors of $500 and above   to introduce myself   to thank them for their support   to set up meeting to discuss happenings at station in person Goal: Anticipate 500 calls per year with heaviest periods of calling following on-air fund drives Visits: Purpose of visits   to extend personal thanks   to share news of station   to gather feedback re: thoughts on station; family; occupation; recreation; to see where we fit in their philanthropy   to cultivate donors and prospective donors as engaged participants
  • 9. Goal s : Director’s Circle ($750 - $999) - currently 33 gifts Generate twenty new gifts at $500 = $10,000 Increase ten gifts from $500 to $1000 = $5,000   Leadership Circle ($1000 - $2999) - currently 92 gifts Generate twenty new gifts at $1,000 = $20,000 Increase one gift from $1000 to $5,000 = $4,000 Increase three gifts from $1,000 to $3,000 = $6,000 Increase twenty gifts from $1,000 to $2,000 = $20,000 Increase thirty gifts from $1,000 to $1,500 $15,000 Broadcasters/Manager’s Circle ($3000 - $9999) – currently 6 gifts Generate three new gifts at $3,000 = $9,000 Total AF increases: $75,500 Total donors involved: 107 Given one to three visits per ask, total visits estimated at 250
  • 10. Es t i m ed Los t Annual Fund R at evenue:   Major Annual Donor $ 1,000 Major Annual Donor $ 1,000 Major Annual Donor $ 2,000 Major Annual Donor $ 2,000 Major Annual Donor $ 1,000 Major Annual Donor $ 19,000 Major Annual Donor $20,000 Major Annual Donor $ 4,000 (Challenge) Major Annual Donor $ 5,000 Major Annual Donor $ 1,300 Major Annual Donor $ 200 Major Annual Donor $ 1,500 Major Annual Donor $ 500 (lower year-end gift) $ 58,500 Sponsorships: PeoplesBank (iPads) $ 6,000 Family Annual Programming Support $ 25,000
  • 11. What is the Upside Goal Potential FOLLOWING the Capital Campaign: Currently:   Goal                                                       $ 7,000,000 New Market Tax Credits (net)                      - 1,000,000                                                      $ 6,000,000  Foundation Capital Campaign Grants           -1,000,000                                                              $ 5,000,000 Bequests: - 1,158,201 $ 3,841,799 Banks: - 350,000   $3,491,799                                                                     X .05   (5%) Goal for Projected Annual Fund Increase following Campaign                                    $   174,590 This should be in addition to prior projections (FOLLOWING Campaign completion)