Profile of Wake County's award-winning Middle Class Express human services program

1. The Middle Class Express Helping People Help Themselves The Middle Class Express (MCE) is a structured program/process that helps people attain and/or maintain a Middle Class Status Description of Primary Prototype Ramón Rojano, MPH, MFT

2. 1. It is a voluntary program 2. Focuses on developing 8 Tracks 3. Requires sweat equity 4. Works on a specific life plan 5. Makes an assessment of where people are 6. Combines Education, training & coaching 7. Helps connect with specific opportunities 8. Has a 3-5 year follow up to check outcomes MIDDLE CLASS EXPRESS MCE – BASIC CONCEPTS

3. The MCE assists people move forward on 8 tracks: 1. Employment 2. Financial Literacy & Entrepreneurship 3. Formal Education 4. Training and skill sets 5. Attitude and Mindset 6. Access and Utilization of Resources 7. Healthy Lifestyle 8. Family and Community The 8 Tracks MIDDLE CLASS EXPRESS

4. The Plan is to Move Progressively Towards Self-Sufficiency Identifying the Milestones to be Reached at Each Step MIDDLE CLASS EXPRESS THE PROCESS Accessing to Services and Opportunities for Upper Mobility Removing Obstacles and Roadblocks

5. EXAMPLES OF PROGRESSIVE MILESTONES Track # 1 Employment Asset Building Asset Building Track # 3 Education

7. WORKING ON 8 DEVELOPMENTAL TRACKS

8. WORKING ON 8 DEVELOPMENTAL TRACKS

9. WORKING ON 8 DEVELOPMENTAL TRACKS

10. WORKING ON 8 DEVELOPMENTAL TRACKS

12. Life Coaching Life Coaching is a new and rapidly growing profession that is profoundly different from consulting, mentoring, advice, therapy, or counseling. The coaching process addresses specific personal projects, business successes, general conditions and transitions in the client's personal life, relationships or profession by examining what is going on right now, discovering what your obstacles or challenges might be, and choosing a course of action to make your life be what you want it to be. Lifecoaching.com LIFE COACHING- DEFINITION

16. Ramon Rojano MPH, MFT Middle Class Express YOUR IDEAL MIDDLE CLASS LIFESTYLE Copyrights. Middle Class Express Workbook Life Coaching AREAS Describe your ideal lifestyle 1 Employment/Career 2 Money/Assets/Finances 3 Education 4 Skills Sets/Experience 5 Personality/Mindset/ Attitude 6 Access to needed resources 7 Health/ Physical Conditions 8 Family and Social Life 9 Housing Conditions 10 Quality of Life/Happiness

17. Ramon Rojano MPH, MFT Middle Class Express YOUR CURRENT MIDDLE CLASS LIFESTYLE Copyrights. Middle Class Express Workbook Life Coaching Instruments AREAS Describe your ideal lifestyle 1 Employment/Career 2 Money/Assets/Finances 3 Education 4 Skills Sets/Experience 5 Personality/Mindset/ Attitude 6 Access to needed resources 7 Health/ Physical Conditions 8 Family and Social Life 9 Housing Conditions 10 Quality of Life/Happiness

20. Build Infrastructure for Evaluation OUTCOME EVALUATION SEQUENCE

22. August 7, 2008, the project was launched Marbles Museum Downtown, Raleigh MIDDLE CLASS EXPRESS Life Coaches Received Preliminary Certification After 20 Hours of Training

24. EXAMPLES OF SUCCESS MIDDLE CLASS EXPRESS Single mother of two. Partially Employed. Living with mother since birth. Multi-year dependency on food stamps. Renter for “life” Chronically unemployed. No life plan. College graduate. Can’t find job related to career. Lived with mother Chronically unemployed. Only getting part time jobs Employed full time in level entry job. Rented own place. Developed own business. Starting to get small contracts Employed full time with good benefits. Long-term financial plan in place Employed full time. Moved out of mother’s home. Pays rent promptly Got trained. Got better job. Bought own home. Out of food stamps BEFORE NOW