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Overview of the
Baseline Performance
   Review (BPR)


         Office of the Chief Engineer

          Program Management Challenge
                   Orlando, FL
               February 22-23 , 2012




                                         1
Presentation Purpose

 • Describe NASA’s Baseline Performance Review (BPR) to the
   greater NASA community at PM Challenge 2012.
               Characterize the BPR objectives, scope, process, and products and
                recent updates
               Provide insight into other complementary initiatives
               Summarize NASA’s technique for monitoring Agency performance
                against its baseline plans




February 2012                         For NASA Internal Use Only                    2
Contents

            •   BPR History and Context
            •   BPR Objectives
            •   BPR Scope, Participants
            •   BPR Process
            •   BPR Process Improvements
            •   Sample BPR Meeting Agenda
            •   Sample BPR Analysis Content
            •   Summary




February 2012                  For NASA Internal Use Only   3
BPR Background and Context

   • In the spring of 2006, the Office of the Chief Engineer (OCE) was given
     the action by the Associate Administrator to develop a State of the Agency
     (SoA) process that provides the Agency Project Management Council
     (APMC) an independent top level view of the status of the Agency’s
     programs and projects.
   • The first SoA presentation, to the Agency PMC, was by the Science
     Mission Directorate (SMD) in August of 2006. The process has matured
     and continued to meet the objectives outlined by the Associate
     Administrator, the Associate Deputy Administrator, the Chief Engineer
     (CE) and the various stakeholders. The SoA evolved to a distinct monthly
     meeting in December 2007 and was officially entitled the Baseline
     Performance Review (BPR).




February 2012                      For NASA Internal Use Only                     4
BPR Background and Context
                                       (continued)


   • The BPR instituted a modified “balanced score card stop-light chart”
     process based on metrics encompassed in a core set of functional area
     questions and supporting raw data.
   • Participants from the projects, programs, Centers, Mission Directorates
     (MDs) and Mission Support Offices respond monthly to each core area
     question based on provided thresholds and key metrics for use in internal
     and external reporting.
   • All Mission Directorates are reporting at the BPR meeting the findings of
     the independent process.


                  Office of Management and Budget (OMB)
                recognized the Agency BPR as a “best practice”
                          in the Federal Government.
February 2012                      For NASA Internal Use Only                    5
BPR Objectives
• Provide NASA Senior Leadership comprehensive,
  integrated, and objective information that describes the
  “performance-to-plan” of the Agency’s programs, projects,
  and institutional capabilities.
        A single place to see the full execution context of the Agency
• Assure open cross-functional communications among
  NASA’s organizations to enhance Agency performance.
• Identify and analyze performance trends and cross-cutting or
  systemic issues and risks
• Serve the Agency’s decision-making Councils as their
  ”execution arm”
        Within NASA Governance, the BPR is distinct from the decision-
         making Executive Committee, Program Management, and Mission
         Support Council
        BPR is “action-oriented” to improve performance and inform Agency
         decision authorities of issues needing attention.

February 2012                     For NASA Internal Use Only                 6
BPR Scope and Participants
  •    The BPR is co-chaired by the NASA Associate Administrator (Chris
       Scolese)and the Mission Support Directorate Associate Administrator
       (Woodrow Whitlow).
  •    Membership includes the heads of NASA Staff Offices, Mission
       Directorates, Mission Support Offices, and its ten Field Centers.
  •    Mission Support functions (e.g., finance, workforce, acquisition,
       infrastructure, IT, etc.) report monthly and Small Business and
       Diversity and Equal opportunity report quarterly.
  •    Mission Directorates (covering all program areas) report monthly with
       one (and sometimes 2) “highlighted” in greater detail.
  •    The Office of the Chief Engineer (OCE) leads the process and a team
       of “independent assessors” from OCE, Office of the Chief Financial
       Officer (OCFO) Strategic Investment Division (SID), Office of Safety
       Mission Assurance analyze programs’ and projects’ performance.
          “Green/Yellow/Red” criteria were established to assess of technical, cost,
           schedule, and programmatic performance are provided monthly for all
           Mission Directorates.




February 2012                         For NASA Internal Use Only                        7
BPR Detailed Process Flow
                                                                                                                         3
                                                                                                                                    Issue
                                                                                                                                    charts
                                   1   Mission                                                                     MDs
                                       Directorates (MDs)
                                                                                                          “Stoplight” ratings for
                                   2   Mission Support                                                    projects and
        OCE sends out                  Offices                                                            programs from the
                                                                  OCE                       (OCE, IPCE,
        notifications to                                          consolidates              OSMA, and     Assessor Teams               OCE
                                   3
        users who answer                NASA Centers              input from                OCFO)                                      generates
        questions                                                 stakeholders              Assessor
                                                                  1- 5                      Teams                                      BPR
                                   4
                                        Programs                                                                                       package

                                   5                                                 Technical
                                         Projects                                    Cross-Cutting,          OCE
                                                                                     PCA Status            reps. for
                                                                                                             MDs
                                                                                               Non-                                    Package
                                                                                               Technical                               briefing to
                                                                                               Cross-Cutting                           Chief
                 OCE feedback and                                                                                                      Engineer for
                 Action items on BPR                                                                           OCFO                    approval
                 process                                                          BPR                          reports
                                                                  OCE             Package is
                                           Package              Provides          available
                                          presented             Executive         for Read-
                                          at the BPR            Summary           only
                                                                                  viewing
                                                                                  from site


February 2012                                               For NASA Internal Use Only                                                                8
Example Outcomes/Results

  • Cross-cutting issues
           Across missions, faulty material was discovered resulting in a mitigation process for
            the materials use saving time and resources.

  • Organizational communication issues
           Turned a conflict between projects on thermal protection systems into a collaboration
            between the major development projects who previously were competing for shared
            resources.

  • Mission support issues
           Workforce planning resolution was expedited when a project was confronted with
            changes resulting in 500 people at a Center needing reassignment because the
            project was delayed 2 years.

  • Senior leaders as an “Execution Board of Directors”
           Charlie Bolden utilized the BPR to successfully highlight and resolve the delays in
            Freedom of Information Act (FOIA) responses.

  • Mission specific issues
           Timely communication resulted in a Center director de-conflicting a vendors schedule
            between 2 NASA projects from different Centers.


February 2012                             For NASA Internal Use Only                                9
BPR Process Updates - 2011

  BPR is a dynamic process – stakeholder driven
  • AA in July ’10 directed call for inputs for BPR
    improvements
  • Online survey conducted in Aug ‘10– wide agency
    participation to gather recommendations for BPR
    process and meeting improvements
  • Town Hall in Sep ‘10 to review and refine comments
  • Core Team developed recommendations
                – Core Team (assessors) - OSMA, OCFO, IPCE and OCE
  • Brief to senior agency leadership in early Jan ‘11
  • Results promulgated to stakeholders with BPR process
    changes implemented throughout 2011


February 2012                     For NASA Internal Use Only         10
BPR Process Update Highlights
Presentation Content determination and Frequency –
•     Workforce & FOIA – from monthly to as required
•     OCIO – monthly
•     New BPR topic - addition of semi-annual brief by Physical Security
•     Deletion of individual briefs by ASM/ASP and External Reporting
      (presentation materials will still be included in BPR package)
•     OCT to present two different technology areas on a quarterly basis
MSD/MSO – institutional assessment is still a pending issue
•     To report to BPR on periodic basis
•     Form of assessment and reporting to be determined at a later date
Document Compliance, Life Cycle Review, MD Rollups, MD –
•     Monthly Highlighted MD: assessors and MD designee will submit and
      present their own inputs
•     Non-highlighted MD: assessors only will prepare and submit their
      inputs for inclusion in the BPR package, but not be required to brief


    February 2012                  For NASA Internal Use Only                 11
Notional BPR Presentation Schedule




February 2012             For NASA Internal Use Only   12
Example BPR Reports




February 2012         For NASA Internal Use Only   13
BPR Project Questions




                Total of 36 Questions for Projects
                 Technical/Programmatic/Schedule/Cost

February 2012                For NASA Internal Use Only   14
Typical Monthly BPR Agenda
                                                 10:00 a.m. – 4:30 p.m. (EST)
                                               NASA Headquarters, Room 8R42
10:00       Opening Remarks and Action Items                                         Associate Administrator, BPR Manager
10:15       Mission Support Reports
               Finance                                                               Chief Financial Officer
               Workforce                                                             Human Capital Management
               ASP/ASM                                                               Mission Support Division
               Acquisition                                                           Procurement
               Small Business                                                        Small Business Programs
               Infrastructure                                                        Infrastructure
               Information Technology                                                Chief Information Officer
12:15       Lunch
12:30       Agency Aggregate Assessments
               OSMA Safety - NASA Mishap Posture                                     NASA Safety Center
               Freedom of Information Act (FOIA) Status                              Public Affairs Office
               External Reporting Status                                             Chief Financial Officer/Strategic Investment (SID)
               Cross Cutting Non-Technical Issues                                    Chief Financial Officer/SID
               Cross Cutting Technical Issues                                        Office of Chief Engineer
               Documents Compliance                                                  Office of Chief Engineer
               Life Cycle Milestone Schedule                                         Office of Chief Engineer
1:40        Center Summaries                                                         Center Representatives
2:40        Roll-up of Mission Directorates Program/Project                          Office of Chief Engineer
3:00        Highlighted: Science Mission Directorate (SMD)
            SMD Assessment                                                           Science Mission Directorate
            JWST Status/Recovery Plan*                                               JWST Program
4:15        Actions Summary                                                          BPR Executive Secretary
4:30        Adjourn                                                                  Associate Administrator




                                                        *Specific topic is rotated

 February 2012                                         For NASA Internal Use Only                                                     15
Example BPR Reports

   •    Finance
   •    Acquisition
   •    Small Business
   •    Infrastructure
   •    Safety and Mishaps
   •    Crosscutting Issues
   •    Field Center Summaries
   •    Independent Assessments of Programs and Projects
        (“Stoplight” ratings)




February 2012               For NASA Internal Use Only     16
Finance Example




 Budget
Execution




  February 2012      For NASA Internal Use Only   17
Procurement Example



Undefinitized
  Contract
Action (UCA)
   Status




   February 2012       For NASA Internal Use Only   18
Small Business Example


  Federal
  Agency                     General Services
                              Administration
Prime Small
 Business                Department of Justice
  Dollars             Department of Homeland
 Overview                    Security

                 Department of Veterans Affairs

                  National Aeronautics & Space
                         Administration

                   Health and Human Services


                         Department of Energy

                                              $0         $5,000           $10,000              $15,000   $20,000   $25,000

                                                                                In Million $


                                                   Total Dollars      Small Business Dollars




 February 2012                                     For NASA Internal Use Only                                          19
Infrastructure Example
                                ARC DFRC GRC GSFC JPL JSC KSC LaRC MSFC       SSC                                 Remarks
       Facilities
                                                                                    JSC damage from Ike could impact JWST Project.. Chamber A MOU
                                G    G    G   G    G    Y    G    G     G      G    and Management Plan not complete. Concern about communication
        Design & Construction                                                       between Eng Div and Facil Div at JSC
                                                                                    Facility repair backlog is 8.6% of facility value with increasing
                                 Y   Y    Y    Y   Y    R    Y    Y     Y      Y    trend.JSC damage from Ike could impact SOMD Operations
        Facility Maintenance
                                                                                    DFRC, KSC, and SSC were changed to yellow since they have not
                                G    Y    G    Y   G    Y    Y    G     Y      Y    submitted revised Master Plans. GSFC presented new Master Plan,
        Planning/Real Estate                                                        but has not submitted document for formal approval.
       Logistics
                                                                                     Delay in replacement of critical civil service personnel at GRC and
                                                                                    KSC. Also at KSC, a concern existed as retiring civil servants
                                                                                    positions were not backfilled. Situation improved by increased use of
                                G    G    Y   G    G    G    G    Y     G      Y    Support Services Contractors. Sinlge point failure for multiple
                                                                                    logistics functions at LaRC and SSC. Anticipated hire at SSC
        Supply                                                                      currently on hold.
                                                                                    Delay in replacement of critical civil service personnel at GRC and
                                                                                    KSC. GRC expects to fill vacancy by end of 2008. At KSC, a concern
                                                                                    existed as retiring civil servants positions were not backfilled.
                                G    G    Y   G    NA   G    G    Y     G      Y    Situation improved by increased use of Support Services
                                                                                    Contractors. Single point failure for multiple log functions at LaRC and
                                                                                    SSC. Anticipated hire at SSC currently on hold. GSFC filled HQ
        Equipment                                                                   SEMO position.
                                                                                    CFO management control findings related to property management
                                                                                    are being addressed, however center IPO staffing concerns to support
                                                                                    transition workload and FAR update present an on-going staffing
                                 Y   Y    Y    Y   Y    Y    Y    Y     Y      Y    issue. JSC in process of filling Contract Property Administrator
                                                                                    position. JSC also submitted request to fill the following: 2 positions
                                                                                    for Property Disposal, 1 position for Shuttle Clerical (Property) and 1
                                                                                    position for Packing/Shipping in Transportation.
        Contract Property
                                                                                    Agency risk for not meeting EO 13423 (alternate fuel): discussions
                                                                                    with MSFC to resolve center contribution ongoing. Single point failure
                                                                                    for multiple log functions at SSC, anticipated hire currently on hold.
                                G    G    G    Y   G    G    G    Y     Y      Y    GSFC loss of CNG capability for approx. 13 vehicles. KSC added
                                                                                    additional contractor to assist with transportation functions. At LaRC,
                                                                                    TO/SEMO is one person, he will be out in Jan. (medical leave) no
        Transportation                                                              replacement appointed.
                                                                                    Increase in excess property workload due to Shuttle and Hubble
                                G    G    G    Y   G    Y    Y    G     Y      Y    disposition at GSFC, MSFC, KSC, SSC & JSC. Single point failure
        Property Disposal                                                           for multiple log functions at SSC.
February 2012                                               For NASA Internal Use Only                                                                         20
Mishap Reports Example



                                                              February
 NASA and                                                     Mishap
Contractor                                                     OCO
  Safety
 Statistics
Dashboards




                  Jan 2008 – Mar 2008   Jan 2009 - Mar 2009              Jan 2008 – Mar 200   Jan 2009 - Mar 2009   Jan 2008 - Mar 2008   Jan 2009 - Mar 2009



                       March Mishaps:
                       • No Type A Mishaps
                       • One Type B Mishap: DRC- (Deluge System Release in Shuttle Hangar - 3/13/09)
                       • One Potential Type B Mishap: DRC- (Global Hawk Electronics Failure 3/12/09) – currently a Type D
                       Data does not include 4/2/09 Type B Mishap: Water Drill mishap resulting in multiple amputations
                       Close Call Incidents Show An Increase From Previous Reporting Period (Jan – Mar 2008).


  February 2012                                                           For NASA Internal Use Only                                                            21
Technical Cross Cutting
                Example of Communications Networks
                   Capability




February 2012                 For NASA Internal Use Only   22
PCA Status Example
                 Agency Programs




February 2012       For NASA Internal Use Only   23
Agency Schedule Example




February 2012          For NASA Internal Use Only   24
Center Summary Example
                                         Technical Authority/Mission Support/Institutional
                                                          Institutional Risk to Mission

                                   Budget/Finance:
                                        Grants reconciliation and transition: The ORR for the Phase 2 transition
                                   to NSSC is scheduled for November 30th; will complete GSFC transition
                                   activities.
                                   Workforce:
                                       Early Career Hiring: FY09 - 66 on-board; FY10 – 10 with an additional
                                   10 offers accepted and negotiating dates.
                                   Acquisition:
                                       Contractor Support: Consolidated Agency contracting approach being
                                   pursued. GSFC had restricted authorization to use the existing GSFC
                                   contract for critical tasks ending in December. “Authorization” to seek
                                   services on another contract granted but is not expected to save resources
                                   and requires unnecessary actions.
                                       XYZ contract protest activities continue. ZYX contract has been
                                   extended through Feb 2011. The delayed transition from ZYX to XYZ
                                   continues to impact the contractor’s ability to retain experienced employees
                                   to perform the work.
                                   • Agency-level protests denied on August 11th and the Corrective Action
                                   Plan (CAP) implementation was initiated on August 17th.
                                   • A protest was submitted on August 21st to GAO with regard to the CAP.
                                   CAP implementation permitted to continue. GAO decision due NLT
                                   November 30th.
                                   • Congressional request for information with regard to the CAP was
                                   submitted October 22nd.




February 2012
                                                                                                             25
                       For NASA Internal Use Only
Assessment Aggregate Rollup Example

                      Science Mission Directorate




February 2012                 For NASA Internal Use Only
                                                           26
Program Status Roll Up Example
                          ARMD




February 2012           For NASA Internal Use Only   27
Cost & Schedule Rollup Example




February 2012            For NASA Internal Use Only   28
Assessment Quad Chart Example




February 2012             For NASA Internal Use Only   29
BPR Actions and Status Example

         Subj: Cross Cutting Technical Issues –
            Review and Update
         Action Statement:
                • The Mission Directorate Chief Engineers (MDCE’s) will meet and do a
                  comprehensive review of the technical cross cutting process and issues
                  to include discussion about what new issues should be added to the
                  list.

            Action for: OCE MDCEs
         Date Assigned: Dec 15th
    Action Assigned:
    •    Present candidate Tech Cross Cutting Issues at Feb BPR
    .


                                                                          2011-12-047      30
February 2012                            For NASA Internal Use Only
Assessment Color Criteria




February 2012            For NASA Internal Use Only   31
Green Criteria

 A Category for a Project is Green if:
 There are minimal programmatic issues and adequate margin (budget reserve,
schedule slack, technical margin), or capability (for operational missions), to
complete the Project on plan.

 A Project is Green overall if:
 All 4 categories are Green, or
 One or more are Yellow and the issues are collectively not a threat/impact to the
project by virtue of their being solvable within the project's planned resources.
(Margin in one category may provide capability to resolve a lack of margin in another
category.)

 A Program is Green if:
 The constituent projects are Green overall, or are Yellow with realistic, defined plans
to return to green and all other program elements are on budget and schedule.




 February 2012                       For NASA Internal Use Only                         32
Yellow Criteria
A Category for a Project is Yellow if:
The remaining margin within the category appears inadequate to meet Project
requirements or external commitments, however, mitigation plans are in place or in
development to recover margin and achieve commitments within the available
resources of the Project. (For operational projects in the technical category "margin"
may be interpreted as operational capabilities.)

A Project is Yellow overall if:
Any one category is Red, the overall is at least Yellow, or
One or more categories are Yellow and the issues are collectively a threat to the
project's ability to meet their commitments within the project's planned resources.

A Program is Yellow if:
Any of its constituent projects are Red overall, or if one or more are Yellow and the
issues are collectively a threat to the Program's ability to meet its commitments
within planned resources.



 February 2012                       For NASA Internal Use Only                          33
Red Criteria

A Category for a Project is Red if:
There is minimal margin or negative margin within the category such that the Project
is estimated not to meet its requirements or commitments without significant impact
to other categories. There is high risk that the Project will require external resources
or relief from performance or programmatic requirements.

A Project is Red overall if:
One or more categories are Red, and it is estimated that the Project will not have
sufficient resources to meet its commitments.

A Program is Red if:
Most of its constituent projects are Red overall, or if one or more are Red and the
issues are collectively a threat to the Program's ability to meet its commitments.




 February 2012                        For NASA Internal Use Only                           34
Assessment Rubric
                                     for Space Flight Projects and Multi-Project Programs
                   Cost                                          Schedule                                          Technical                                        Programmatic
Cost estimates remain consistent with cost       Schedule progress remains consistent with          Technical progress remains consistent with        Programmatic performance remains consistent
commitments:                                     schedule commitments:                              technical commitments:                            with program/project requirements:
-- Formulation: Current estimated                -- Formulation: The current estimated              -- Formulation: The project/program is            -- Formulation: An approved FAD is in place and
formulation costs are consistent with the        authority-to-proceed to implementation date is     making planned progress in developing             planned progress is being made in completing
program FAD.                                     at or before the FAD.                              technical design, reliability, safety, and risk   programmatic arrangements necessary to enter
-- Development: Current estimated LCC at         -- Development: Current estimated operational      mitigation requirements necessary to              development as planned.
completion is at or below the LCC                readiness date (ORD) is at or before the ORD       proceed to implementation as planned.             -- Development: Top-level objectives and
commitment. For multi-project programs, the      commitment. For multi-project programs, the        -- Development: Technical requirements            programmatic requirements in the plan are stable
current cost estimate by year for the            current estimated schedule for planned start       are stable and progress and risk                  and programmatic capabilities are being
program’s projects, including reserve, is        dates for future projects is consistent with the   management is consistent with plan while          developed/ managed as planned. Plans are
within the 5 year cost run-out in the program    program plan.                                      maintaining safety. For multi-project             consistent with 7120.5 or necessary waivers are
plan. The program is consistently executing      -- Operations: Planned operations, including       programs, any lack of planned technical           in place. A multi-project program is effectively
its projects within their cost cap or            maintenance, are proceeding on schedule.           progress at the project level is not resulting    managing its projects, with new projects
commitment.                                      and there are minimal issues and adequate          in an increased risk to the program’s             beginning per the Program Plan.
-- Operations: Annual operational costs are      schedule margin to complete the Program or         technical commitments and objectives.             -- Operations. Operational requirements are
at or below planned costs for these              Project on plan:                                   -- Operations: Operational systems are            stable consistent with plan, and operations are
operations                                       --Funded schedule reserves & phasing are           delivering the planned level of services and      being managed as planned. Retirement/ transition
and there are minimal issues and adequate        consistent with plan and are being drawn down      reliability, with a general trend towards         plans are being developed/ implemented
cost margin (budget reserve) to complete         at a rate consistent with plan and emergent        improved safety, and efficiency.                  consistent with the timing for these events.
the Program or Project on plan:                  schedule risks/threats. For multi-project          and there are minimal issues and adequate         and there are minimal issues and adequate
-Lifecycle cost reserves are consistent with     programs, any faster-than-planned project          technical margin to complete the Program          programmatic flexibility to complete the Program
plan and are being drawn down at a rate          draw-down of schedule reserve is not               or Project on plan:                               or Project on plan:
consistent with plan and emergent cost           impinging on the ability of the program to meet    -- Technical reserves are being drawn down        --Key contract actions are being undertaken and
risks/threats. For multi-project programs,       its overall schedule commitments.                  are consistent with plan; technical               completed as planned. The multi-project
reserves are being managed consistent with       --Key interim milestones (KDP as well as WBS       difficulties/risks encountered are typical for    program’s acquisition strategy (both contracted
the annual reserves planned for each             milestones) being met.                             this type of project/program and are being        and in-house) is resulting in the timely start of
project.                                         -- For multi-project programs, any delay in        mitigated or controlled as required to make       projects and delivery of project elements.
-- The project/program will not require          project schedule is not jeopardizing inputs        planned technical progress.                       --Key critical workforce, access to key facilities,
additional funds to complete the current         required for another project or resulting in an    -- Are consistent with the requirements of        EVM, and management systems are in place
fiscal year with required carryover.             increased risk to the program’s schedule           safety, reliability & quality assurance, and      consistent with plan.
-- Phasing of cost reserves are consistent       commitments.                                       incorporate good systems engineering &            --Key partnerships are in place and operating as
with emergent risks or threats.                  -- External partners are providing key             integration practice.                             planned; external requirements are stable; and
-- Current year budget level and timing of       deliverables on schedule.                          -- External partners are making planned           there are no other factors external to the
funds distribution are consistent with plan or                                                      technical progress and external events            project/program (e.g., new Agency requirements)
commitments are not threatened as a result                                                          (e.g., import approvals) are not altering         which are significantly disrupting planned project/
of any or delay in current year funding.                                                            technical requirements.                           program management.
-- External partners are providing key                                                              -- For operational projects, the ground and
resources as planned.                                                                               in-flight hardware is operating satisfactorily
                                                                                                    on prime or backup units and mission
                                                                                                    requirements are being met.



       February 2012                                                                  For NASA Internal Use Only                                                                                    35
Assessment Rubric for
                          Space Flight Projects and Multi-Project Programs (continued)

                   Cost                                          Schedule                                          Technical                                        Programmatic

In general, the program or project follows       In general, the program or project follows the     In general, the program or project follows        In general, programmatic performance remains
         the green assessment guidelines,               green assessment guidelines, but                   the green assessment guidelines,                  consistent with program/project
         but cost commitments are now                   schedule commitments are now                       but technical commitments are now                 requirements for a green assessment, but
         threatened.                                    threatened.                                        threatened:                                       remaining programmatic flexibility may be
Remaining cost margin appears inadequate         Remaining schedule margin appears                  Remaining technical margins appear                        inadequate to meet requirements due to
         to meet requirements due to one or              inadequate to meet requirements due                inadequate to meet requirements                   one or more of the following programmatic
         more of the following deviations from
                                                         to one or more of the following                    due to one or more of the following               deviations from plan however, mitigation
         plan, however, mitigation plans are
                                                         deviations from plan, however,                     technical deviations from plan                    plans are in place or in development to
         in place or in development to
                                                         mitigation plans are in place or in                however, mitigation plans are in                  recover margin and achieve commitments
         recover margin and achieve
                                                         development to recover margin and                  place or in development to recover                within the planned resources:
         commitments within the planned
                                                         achieve commitments within the                     margin and achieve commitments            -- Key contract actions are not being undertaken
         resources of the Program or Project:
                                                         planned resources:                                 within the planned resources:                     or completed as planned.
-- Lifecycle cost reserves (including those
                                                 -- Schedule reserves are being drawn down          -- Technical reserves are being drawn down        -- A multi-project program’s acquisition strategy
         held at the program level) are being
                                                         faster than planned or as required for             at a rate inconsistent with plan; or              (both contracted and in-house) is not
         drawn down faster than planned or
                                                         emergent schedule risks/threats.                   technical difficulties/risks                      resulting in the timely start of projects and
         required for emergent cost
                                                 -- Key interim milestones (KDP and/or WBS                  encountered exceed those which                    delivery of project elements.
         risks/threats.
                                                         milestones) have slipped.                          are typical for this type of              -- Key critical workforce, access to key facilities,
-- Phasing of cost reserves are inconsistent
                                                 -- For multi-project programs, delay in project            project/program or are not being                  EVM, and management systems are not
         with emergent risks or threats.
                                                         schedules is resulting in an increased             mitigated or controlled as required to            consistent with plan..
-- Current year cost growth is exceeding
                                                         risk to the program’s schedule                     make planned technical progress.          -- Key partnerships are not in place or operating
         planned current year cost reserves
                                                         commitments.                               -- Are not consistent in some key areas with              as planned; external requirements are not
         and will require a re-phasing of the
                                                 -- External partners are delayed in providing              the requirements of safety, reliability           stable; or there are other factors external
         annual budget in order to complete
                                                         key deliverables or external factors are           & quality assurance, and the                      to the project/program (e.g., new Agency
         the fiscal year with required
                                                         delaying completion of a key milestone.            incorporation of good systems                     requirements) which are significantly
         carryover.
                                                                                                            engineering & integration practice.               disrupting planned project/program
 -- A reduction in current year budget or
                                                                                                    -- External partners are not making planned               management.
         slow- down in funds distribution will
                                                                                                            technical progress or external
         require the project/program to
                                                                                                            events (e.g., import approvals) are
         rephrase future year annual costs.
                                                                                                            altering technical requirements.
-- External partner changes or factors
                                                                                                    -- For operational projects, ground or flight
         external to the project/program are
                                                                                                            capabilities have been curtailed, but
         placing additional pressure on
                                                                                                            plans are in work to recover the
         project/program costs.
                                                                                                            capability or develop a workaround
-- For operating missions, in flight anomalies
                                                                                                            such that mission requirements will
         are draining cost reserves.
                                                                                                            still be met.




                                                                                                                                                                                                      36
February 2012                                                         For NASA Internal Use Only
Assessment Rubric for
                          Space Flight Projects and Multi-Project Programs (continued)

                   Cost                                            Schedule                                           Technical                                        Programmatic
The Program or Project is estimated not to        The Program or Project is estimated not to           The Program or Project is estimated not to        The Program or Project is estimated not to be
         meet its cost commitments without                 meet its schedule commitments without               meet its technical requirements                   able to meet its requirements due to
         significant impact to other                       significant impact to other categories.             without significant impact to other               programmatic issues affecting the other
         categories.                                       The key end-of-phase KDP milestones                 categories:.                                      categories.
Depending on phase, the project's                          are unlikely to be met.                     A project in formulation is not making the        A formulation project has failed to make the
         formulation costs, or development        For multi-project programs, the planned start-               technical progress required to enter              programmatic progress required to be
         costs, or annual operating costs                  up of future projects is delayed beyond             development.                                      confirmed for development.
         are exceeding the planned budget                  program commitments or objectives.          For a project in development, technical           A development project lacks an approved plan or
         beyond all planned reserves.             For operations missions, the current operations              failures or delays preclude the                   has failed to implement that plan
For multi-project programs, total annual                   schedule is insufficient to meet project            project from being able to meet its               consistent with meeting its commitments.
         costs for the program’s projects                  commitments or the mission failed prior             technical requirements and                        The multi-project program lacks an
         exceed the program’s 5 year                       to the planned end-of-operations date.              commitments.                                      approved PCA or project plan, or has
         planned run-out, including reserves.              For multi-project programs: The current     There is minimal or negative technical                    failed to implement the projects require to
There is minimal or negative cost margin                   operations schedule is insufficient to              margin such that there is high risk               meet its commitments.
         such that there is high risk that the             meet program commitments or the                     that the Program or Project will          There is limited or no programmatic flexibility such
         Program or Project will require                   failure of one or missions prior to the             require additional technical                      that there is high risk that the Program or
         additional funding or relief from                 planned end date has resulted in the                resources or relief from performance              Project will require relief from performance
         performance or programmatic                       project not being able to meet its                  or programmatic requirements due                  or programmatic requirements due to one
         requirements due to one or more of                commitments or objectives.                          to one or more of the following                   or more of the following deviations from
         the following deviations from plan for   There is minimal or negative schedule margin                 technical deviations from plan for                plan for which the project/ program has
         a realistic recovery strategy has not             is such that there is high risk that the            which the project or program has not              not identified a realistic strategy for
         been identified:                                  Program or Project will require                     identified a realistic strategy for               recovery:
-- Lifecycle cost reserves (including those                additional schedule or relief from                  recovery:                                 --Key contract actions are not being undertaken or
         held at the program level) are being              performance or programmatic                 -- Technical reserves are being drawn down                completed as required. The multi-project
         drawn down at an unsustainable rate               requirements due to one or more of the              at an unsustainable rate or                       program’s acquisition strategy (both
         and remaining reserves are                        following deviations from plan for which            emergent technical difficulties, risks,           contracted and in-house) is not resulting in
         insufficient given emergent                       a realistic strategy for recovery has not           or threats are not being resolved as              the timely start of projects and delivery of
         risks/threats.                                    been identified:                                    required to meet the technical                    project elements.
-- Phasing of cost reserves are inconsistent      -- Schedule reserves are being drawn down at                 commitments.                              --Key critical workforce, availability of key
         with emergent risks or threats.                   an unsustainable rate and remaining         -- Are not consistent with the requirements               facilities, EVM, and management systems
-- Current year cost growth exceeds planned                reserves are insufficient given                     of safety, reliability & quality                  are missing or inconsistent with meeting
         costs and cannot be accommodated                  emergent risks/threats.                             assurance, and the incorporation of               the project’s commitments.
         by rephrasing annual costs.              -- A slip of one or more key interim milestones              good systems engineering &                --Key planned partnerships did not materialize,
-- A reduction or delay in current year                    (KDP and/or WBS milestones) is                      integration practice.                             quit or not to delivering consistent with
         funding is inconsistent with                      inconsistent with the planned ORD.          -- Lack of technical progress by external                 project/program commitments; unstable or
         maintaining the overall LCC                       For programs, delay in project                      partners or external events (e.g.,                newly emergent external requirements are
         commitment.                                       schedules is inconsistent with                      import approvals) are inconsistent                not implementable; or other external
-- A loss of key external partners or                      program’s schedule commitments.                     with meeting the project/program                  developments are inconsistent with the
         resources is inconsistent with           -- An external partner delays or delays caused               technical requirements,                           project/program commitments.
         keeping the project or program                    by other external factors are                       commitments, or objectives, or
         within planned costs.                             inconsistent with the planned ORD.                  additional/different external cannot
-- For operational projects, in-flight                     For multi-project programs, delays                  be met within plan.
         anomalies have drained all cost                   caused by external factors are              -- For operational missions, in-flight
         reserves and the project will need                inconsistent with the program’s                     anomalies have used up                                                                  37
         more funds to February 2012
                         complete the prime           Forschedule Internal Use Only
                                                            NASA commitments.                                  redundancy and made it unlikely                 37
Summary

   • NASA Senior Management monitors Agency-Wide
     performance monthly through its baseline Performance
     Review (BPR) Process
            Mission Directorate detailed assessments are reported quarterly
             on a rotating basis
   • BPR continues to evolve and improve to reflect the
     Agency priorities and plans



           Self Assessment – “There is a luxury in self-
           reproach. When we blame ourselves we feel that
           no one else has a right to blame us.” Oscar Wilde
February 2012                      For NASA Internal Use Only                  38

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Woods.edwards.pm challenge bpr presentation 2012 v1

  • 1. Overview of the Baseline Performance Review (BPR) Office of the Chief Engineer Program Management Challenge Orlando, FL February 22-23 , 2012 1
  • 2. Presentation Purpose • Describe NASA’s Baseline Performance Review (BPR) to the greater NASA community at PM Challenge 2012.  Characterize the BPR objectives, scope, process, and products and recent updates  Provide insight into other complementary initiatives  Summarize NASA’s technique for monitoring Agency performance against its baseline plans February 2012 For NASA Internal Use Only 2
  • 3. Contents • BPR History and Context • BPR Objectives • BPR Scope, Participants • BPR Process • BPR Process Improvements • Sample BPR Meeting Agenda • Sample BPR Analysis Content • Summary February 2012 For NASA Internal Use Only 3
  • 4. BPR Background and Context • In the spring of 2006, the Office of the Chief Engineer (OCE) was given the action by the Associate Administrator to develop a State of the Agency (SoA) process that provides the Agency Project Management Council (APMC) an independent top level view of the status of the Agency’s programs and projects. • The first SoA presentation, to the Agency PMC, was by the Science Mission Directorate (SMD) in August of 2006. The process has matured and continued to meet the objectives outlined by the Associate Administrator, the Associate Deputy Administrator, the Chief Engineer (CE) and the various stakeholders. The SoA evolved to a distinct monthly meeting in December 2007 and was officially entitled the Baseline Performance Review (BPR). February 2012 For NASA Internal Use Only 4
  • 5. BPR Background and Context (continued) • The BPR instituted a modified “balanced score card stop-light chart” process based on metrics encompassed in a core set of functional area questions and supporting raw data. • Participants from the projects, programs, Centers, Mission Directorates (MDs) and Mission Support Offices respond monthly to each core area question based on provided thresholds and key metrics for use in internal and external reporting. • All Mission Directorates are reporting at the BPR meeting the findings of the independent process. Office of Management and Budget (OMB) recognized the Agency BPR as a “best practice” in the Federal Government. February 2012 For NASA Internal Use Only 5
  • 6. BPR Objectives • Provide NASA Senior Leadership comprehensive, integrated, and objective information that describes the “performance-to-plan” of the Agency’s programs, projects, and institutional capabilities.  A single place to see the full execution context of the Agency • Assure open cross-functional communications among NASA’s organizations to enhance Agency performance. • Identify and analyze performance trends and cross-cutting or systemic issues and risks • Serve the Agency’s decision-making Councils as their ”execution arm”  Within NASA Governance, the BPR is distinct from the decision- making Executive Committee, Program Management, and Mission Support Council  BPR is “action-oriented” to improve performance and inform Agency decision authorities of issues needing attention. February 2012 For NASA Internal Use Only 6
  • 7. BPR Scope and Participants • The BPR is co-chaired by the NASA Associate Administrator (Chris Scolese)and the Mission Support Directorate Associate Administrator (Woodrow Whitlow). • Membership includes the heads of NASA Staff Offices, Mission Directorates, Mission Support Offices, and its ten Field Centers. • Mission Support functions (e.g., finance, workforce, acquisition, infrastructure, IT, etc.) report monthly and Small Business and Diversity and Equal opportunity report quarterly. • Mission Directorates (covering all program areas) report monthly with one (and sometimes 2) “highlighted” in greater detail. • The Office of the Chief Engineer (OCE) leads the process and a team of “independent assessors” from OCE, Office of the Chief Financial Officer (OCFO) Strategic Investment Division (SID), Office of Safety Mission Assurance analyze programs’ and projects’ performance.  “Green/Yellow/Red” criteria were established to assess of technical, cost, schedule, and programmatic performance are provided monthly for all Mission Directorates. February 2012 For NASA Internal Use Only 7
  • 8. BPR Detailed Process Flow 3 Issue charts 1 Mission MDs Directorates (MDs) “Stoplight” ratings for 2 Mission Support projects and OCE sends out Offices programs from the OCE (OCE, IPCE, notifications to   consolidates OSMA, and Assessor Teams OCE 3 users who answer NASA Centers input from OCFO) generates questions stakeholders Assessor 1- 5 Teams BPR 4 Programs package 5 Technical Projects Cross-Cutting, OCE PCA Status reps. for MDs Non- Package Technical briefing to Cross-Cutting Chief OCE feedback and Engineer for Action items on BPR OCFO approval process BPR reports OCE Package is Package Provides available presented Executive for Read- at the BPR Summary only viewing from site February 2012 For NASA Internal Use Only 8
  • 9. Example Outcomes/Results • Cross-cutting issues  Across missions, faulty material was discovered resulting in a mitigation process for the materials use saving time and resources. • Organizational communication issues  Turned a conflict between projects on thermal protection systems into a collaboration between the major development projects who previously were competing for shared resources. • Mission support issues  Workforce planning resolution was expedited when a project was confronted with changes resulting in 500 people at a Center needing reassignment because the project was delayed 2 years. • Senior leaders as an “Execution Board of Directors”  Charlie Bolden utilized the BPR to successfully highlight and resolve the delays in Freedom of Information Act (FOIA) responses. • Mission specific issues  Timely communication resulted in a Center director de-conflicting a vendors schedule between 2 NASA projects from different Centers. February 2012 For NASA Internal Use Only 9
  • 10. BPR Process Updates - 2011 BPR is a dynamic process – stakeholder driven • AA in July ’10 directed call for inputs for BPR improvements • Online survey conducted in Aug ‘10– wide agency participation to gather recommendations for BPR process and meeting improvements • Town Hall in Sep ‘10 to review and refine comments • Core Team developed recommendations – Core Team (assessors) - OSMA, OCFO, IPCE and OCE • Brief to senior agency leadership in early Jan ‘11 • Results promulgated to stakeholders with BPR process changes implemented throughout 2011 February 2012 For NASA Internal Use Only 10
  • 11. BPR Process Update Highlights Presentation Content determination and Frequency – • Workforce & FOIA – from monthly to as required • OCIO – monthly • New BPR topic - addition of semi-annual brief by Physical Security • Deletion of individual briefs by ASM/ASP and External Reporting (presentation materials will still be included in BPR package) • OCT to present two different technology areas on a quarterly basis MSD/MSO – institutional assessment is still a pending issue • To report to BPR on periodic basis • Form of assessment and reporting to be determined at a later date Document Compliance, Life Cycle Review, MD Rollups, MD – • Monthly Highlighted MD: assessors and MD designee will submit and present their own inputs • Non-highlighted MD: assessors only will prepare and submit their inputs for inclusion in the BPR package, but not be required to brief February 2012 For NASA Internal Use Only 11
  • 12. Notional BPR Presentation Schedule February 2012 For NASA Internal Use Only 12
  • 13. Example BPR Reports February 2012 For NASA Internal Use Only 13
  • 14. BPR Project Questions Total of 36 Questions for Projects Technical/Programmatic/Schedule/Cost February 2012 For NASA Internal Use Only 14
  • 15. Typical Monthly BPR Agenda 10:00 a.m. – 4:30 p.m. (EST) NASA Headquarters, Room 8R42 10:00 Opening Remarks and Action Items Associate Administrator, BPR Manager 10:15 Mission Support Reports Finance Chief Financial Officer Workforce Human Capital Management ASP/ASM Mission Support Division Acquisition Procurement Small Business Small Business Programs Infrastructure Infrastructure Information Technology Chief Information Officer 12:15 Lunch 12:30 Agency Aggregate Assessments OSMA Safety - NASA Mishap Posture NASA Safety Center Freedom of Information Act (FOIA) Status Public Affairs Office External Reporting Status Chief Financial Officer/Strategic Investment (SID) Cross Cutting Non-Technical Issues Chief Financial Officer/SID Cross Cutting Technical Issues Office of Chief Engineer Documents Compliance Office of Chief Engineer Life Cycle Milestone Schedule Office of Chief Engineer 1:40 Center Summaries Center Representatives 2:40 Roll-up of Mission Directorates Program/Project Office of Chief Engineer 3:00 Highlighted: Science Mission Directorate (SMD) SMD Assessment Science Mission Directorate JWST Status/Recovery Plan* JWST Program 4:15 Actions Summary BPR Executive Secretary 4:30 Adjourn Associate Administrator *Specific topic is rotated February 2012 For NASA Internal Use Only 15
  • 16. Example BPR Reports • Finance • Acquisition • Small Business • Infrastructure • Safety and Mishaps • Crosscutting Issues • Field Center Summaries • Independent Assessments of Programs and Projects (“Stoplight” ratings) February 2012 For NASA Internal Use Only 16
  • 17. Finance Example Budget Execution February 2012 For NASA Internal Use Only 17
  • 18. Procurement Example Undefinitized Contract Action (UCA) Status February 2012 For NASA Internal Use Only 18
  • 19. Small Business Example Federal Agency General Services Administration Prime Small Business Department of Justice Dollars Department of Homeland Overview Security Department of Veterans Affairs National Aeronautics & Space Administration Health and Human Services Department of Energy $0 $5,000 $10,000 $15,000 $20,000 $25,000 In Million $ Total Dollars Small Business Dollars February 2012 For NASA Internal Use Only 19
  • 20. Infrastructure Example ARC DFRC GRC GSFC JPL JSC KSC LaRC MSFC SSC Remarks Facilities JSC damage from Ike could impact JWST Project.. Chamber A MOU G G G G G Y G G G G and Management Plan not complete. Concern about communication Design & Construction between Eng Div and Facil Div at JSC Facility repair backlog is 8.6% of facility value with increasing Y Y Y Y Y R Y Y Y Y trend.JSC damage from Ike could impact SOMD Operations Facility Maintenance DFRC, KSC, and SSC were changed to yellow since they have not G Y G Y G Y Y G Y Y submitted revised Master Plans. GSFC presented new Master Plan, Planning/Real Estate but has not submitted document for formal approval. Logistics Delay in replacement of critical civil service personnel at GRC and KSC. Also at KSC, a concern existed as retiring civil servants positions were not backfilled. Situation improved by increased use of G G Y G G G G Y G Y Support Services Contractors. Sinlge point failure for multiple logistics functions at LaRC and SSC. Anticipated hire at SSC Supply currently on hold. Delay in replacement of critical civil service personnel at GRC and KSC. GRC expects to fill vacancy by end of 2008. At KSC, a concern existed as retiring civil servants positions were not backfilled. G G Y G NA G G Y G Y Situation improved by increased use of Support Services Contractors. Single point failure for multiple log functions at LaRC and SSC. Anticipated hire at SSC currently on hold. GSFC filled HQ Equipment SEMO position. CFO management control findings related to property management are being addressed, however center IPO staffing concerns to support transition workload and FAR update present an on-going staffing Y Y Y Y Y Y Y Y Y Y issue. JSC in process of filling Contract Property Administrator position. JSC also submitted request to fill the following: 2 positions for Property Disposal, 1 position for Shuttle Clerical (Property) and 1 position for Packing/Shipping in Transportation. Contract Property Agency risk for not meeting EO 13423 (alternate fuel): discussions with MSFC to resolve center contribution ongoing. Single point failure for multiple log functions at SSC, anticipated hire currently on hold. G G G Y G G G Y Y Y GSFC loss of CNG capability for approx. 13 vehicles. KSC added additional contractor to assist with transportation functions. At LaRC, TO/SEMO is one person, he will be out in Jan. (medical leave) no Transportation replacement appointed. Increase in excess property workload due to Shuttle and Hubble G G G Y G Y Y G Y Y disposition at GSFC, MSFC, KSC, SSC & JSC. Single point failure Property Disposal for multiple log functions at SSC. February 2012 For NASA Internal Use Only 20
  • 21. Mishap Reports Example February NASA and Mishap Contractor OCO Safety Statistics Dashboards Jan 2008 – Mar 2008 Jan 2009 - Mar 2009 Jan 2008 – Mar 200 Jan 2009 - Mar 2009 Jan 2008 - Mar 2008 Jan 2009 - Mar 2009 March Mishaps: • No Type A Mishaps • One Type B Mishap: DRC- (Deluge System Release in Shuttle Hangar - 3/13/09) • One Potential Type B Mishap: DRC- (Global Hawk Electronics Failure 3/12/09) – currently a Type D Data does not include 4/2/09 Type B Mishap: Water Drill mishap resulting in multiple amputations Close Call Incidents Show An Increase From Previous Reporting Period (Jan – Mar 2008). February 2012 For NASA Internal Use Only 21
  • 22. Technical Cross Cutting Example of Communications Networks Capability February 2012 For NASA Internal Use Only 22
  • 23. PCA Status Example Agency Programs February 2012 For NASA Internal Use Only 23
  • 24. Agency Schedule Example February 2012 For NASA Internal Use Only 24
  • 25. Center Summary Example Technical Authority/Mission Support/Institutional Institutional Risk to Mission Budget/Finance: Grants reconciliation and transition: The ORR for the Phase 2 transition to NSSC is scheduled for November 30th; will complete GSFC transition activities. Workforce: Early Career Hiring: FY09 - 66 on-board; FY10 – 10 with an additional 10 offers accepted and negotiating dates. Acquisition: Contractor Support: Consolidated Agency contracting approach being pursued. GSFC had restricted authorization to use the existing GSFC contract for critical tasks ending in December. “Authorization” to seek services on another contract granted but is not expected to save resources and requires unnecessary actions. XYZ contract protest activities continue. ZYX contract has been extended through Feb 2011. The delayed transition from ZYX to XYZ continues to impact the contractor’s ability to retain experienced employees to perform the work. • Agency-level protests denied on August 11th and the Corrective Action Plan (CAP) implementation was initiated on August 17th. • A protest was submitted on August 21st to GAO with regard to the CAP. CAP implementation permitted to continue. GAO decision due NLT November 30th. • Congressional request for information with regard to the CAP was submitted October 22nd. February 2012 25 For NASA Internal Use Only
  • 26. Assessment Aggregate Rollup Example Science Mission Directorate February 2012 For NASA Internal Use Only 26
  • 27. Program Status Roll Up Example ARMD February 2012 For NASA Internal Use Only 27
  • 28. Cost & Schedule Rollup Example February 2012 For NASA Internal Use Only 28
  • 29. Assessment Quad Chart Example February 2012 For NASA Internal Use Only 29
  • 30. BPR Actions and Status Example Subj: Cross Cutting Technical Issues – Review and Update Action Statement: • The Mission Directorate Chief Engineers (MDCE’s) will meet and do a comprehensive review of the technical cross cutting process and issues to include discussion about what new issues should be added to the list. Action for: OCE MDCEs Date Assigned: Dec 15th Action Assigned: • Present candidate Tech Cross Cutting Issues at Feb BPR . 2011-12-047 30 February 2012 For NASA Internal Use Only
  • 31. Assessment Color Criteria February 2012 For NASA Internal Use Only 31
  • 32. Green Criteria A Category for a Project is Green if: There are minimal programmatic issues and adequate margin (budget reserve, schedule slack, technical margin), or capability (for operational missions), to complete the Project on plan. A Project is Green overall if: All 4 categories are Green, or One or more are Yellow and the issues are collectively not a threat/impact to the project by virtue of their being solvable within the project's planned resources. (Margin in one category may provide capability to resolve a lack of margin in another category.) A Program is Green if: The constituent projects are Green overall, or are Yellow with realistic, defined plans to return to green and all other program elements are on budget and schedule. February 2012 For NASA Internal Use Only 32
  • 33. Yellow Criteria A Category for a Project is Yellow if: The remaining margin within the category appears inadequate to meet Project requirements or external commitments, however, mitigation plans are in place or in development to recover margin and achieve commitments within the available resources of the Project. (For operational projects in the technical category "margin" may be interpreted as operational capabilities.) A Project is Yellow overall if: Any one category is Red, the overall is at least Yellow, or One or more categories are Yellow and the issues are collectively a threat to the project's ability to meet their commitments within the project's planned resources. A Program is Yellow if: Any of its constituent projects are Red overall, or if one or more are Yellow and the issues are collectively a threat to the Program's ability to meet its commitments within planned resources. February 2012 For NASA Internal Use Only 33
  • 34. Red Criteria A Category for a Project is Red if: There is minimal margin or negative margin within the category such that the Project is estimated not to meet its requirements or commitments without significant impact to other categories. There is high risk that the Project will require external resources or relief from performance or programmatic requirements. A Project is Red overall if: One or more categories are Red, and it is estimated that the Project will not have sufficient resources to meet its commitments. A Program is Red if: Most of its constituent projects are Red overall, or if one or more are Red and the issues are collectively a threat to the Program's ability to meet its commitments. February 2012 For NASA Internal Use Only 34
  • 35. Assessment Rubric for Space Flight Projects and Multi-Project Programs Cost Schedule Technical Programmatic Cost estimates remain consistent with cost Schedule progress remains consistent with Technical progress remains consistent with Programmatic performance remains consistent commitments: schedule commitments: technical commitments: with program/project requirements: -- Formulation: Current estimated -- Formulation: The current estimated -- Formulation: The project/program is -- Formulation: An approved FAD is in place and formulation costs are consistent with the authority-to-proceed to implementation date is making planned progress in developing planned progress is being made in completing program FAD. at or before the FAD. technical design, reliability, safety, and risk programmatic arrangements necessary to enter -- Development: Current estimated LCC at -- Development: Current estimated operational mitigation requirements necessary to development as planned. completion is at or below the LCC readiness date (ORD) is at or before the ORD proceed to implementation as planned. -- Development: Top-level objectives and commitment. For multi-project programs, the commitment. For multi-project programs, the -- Development: Technical requirements programmatic requirements in the plan are stable current cost estimate by year for the current estimated schedule for planned start are stable and progress and risk and programmatic capabilities are being program’s projects, including reserve, is dates for future projects is consistent with the management is consistent with plan while developed/ managed as planned. Plans are within the 5 year cost run-out in the program program plan. maintaining safety. For multi-project consistent with 7120.5 or necessary waivers are plan. The program is consistently executing -- Operations: Planned operations, including programs, any lack of planned technical in place. A multi-project program is effectively its projects within their cost cap or maintenance, are proceeding on schedule. progress at the project level is not resulting managing its projects, with new projects commitment. and there are minimal issues and adequate in an increased risk to the program’s beginning per the Program Plan. -- Operations: Annual operational costs are schedule margin to complete the Program or technical commitments and objectives. -- Operations. Operational requirements are at or below planned costs for these Project on plan: -- Operations: Operational systems are stable consistent with plan, and operations are operations --Funded schedule reserves & phasing are delivering the planned level of services and being managed as planned. Retirement/ transition and there are minimal issues and adequate consistent with plan and are being drawn down reliability, with a general trend towards plans are being developed/ implemented cost margin (budget reserve) to complete at a rate consistent with plan and emergent improved safety, and efficiency. consistent with the timing for these events. the Program or Project on plan: schedule risks/threats. For multi-project and there are minimal issues and adequate and there are minimal issues and adequate -Lifecycle cost reserves are consistent with programs, any faster-than-planned project technical margin to complete the Program programmatic flexibility to complete the Program plan and are being drawn down at a rate draw-down of schedule reserve is not or Project on plan: or Project on plan: consistent with plan and emergent cost impinging on the ability of the program to meet -- Technical reserves are being drawn down --Key contract actions are being undertaken and risks/threats. For multi-project programs, its overall schedule commitments. are consistent with plan; technical completed as planned. The multi-project reserves are being managed consistent with --Key interim milestones (KDP as well as WBS difficulties/risks encountered are typical for program’s acquisition strategy (both contracted the annual reserves planned for each milestones) being met. this type of project/program and are being and in-house) is resulting in the timely start of project. -- For multi-project programs, any delay in mitigated or controlled as required to make projects and delivery of project elements. -- The project/program will not require project schedule is not jeopardizing inputs planned technical progress. --Key critical workforce, access to key facilities, additional funds to complete the current required for another project or resulting in an -- Are consistent with the requirements of EVM, and management systems are in place fiscal year with required carryover. increased risk to the program’s schedule safety, reliability & quality assurance, and consistent with plan. -- Phasing of cost reserves are consistent commitments. incorporate good systems engineering & --Key partnerships are in place and operating as with emergent risks or threats. -- External partners are providing key integration practice. planned; external requirements are stable; and -- Current year budget level and timing of deliverables on schedule. -- External partners are making planned there are no other factors external to the funds distribution are consistent with plan or technical progress and external events project/program (e.g., new Agency requirements) commitments are not threatened as a result (e.g., import approvals) are not altering which are significantly disrupting planned project/ of any or delay in current year funding. technical requirements. program management. -- External partners are providing key -- For operational projects, the ground and resources as planned. in-flight hardware is operating satisfactorily on prime or backup units and mission requirements are being met. February 2012 For NASA Internal Use Only 35
  • 36. Assessment Rubric for Space Flight Projects and Multi-Project Programs (continued) Cost Schedule Technical Programmatic In general, the program or project follows In general, the program or project follows the In general, the program or project follows In general, programmatic performance remains the green assessment guidelines, green assessment guidelines, but the green assessment guidelines, consistent with program/project but cost commitments are now schedule commitments are now but technical commitments are now requirements for a green assessment, but threatened. threatened. threatened: remaining programmatic flexibility may be Remaining cost margin appears inadequate Remaining schedule margin appears Remaining technical margins appear inadequate to meet requirements due to to meet requirements due to one or inadequate to meet requirements due inadequate to meet requirements one or more of the following programmatic more of the following deviations from to one or more of the following due to one or more of the following deviations from plan however, mitigation plan, however, mitigation plans are deviations from plan, however, technical deviations from plan plans are in place or in development to in place or in development to mitigation plans are in place or in however, mitigation plans are in recover margin and achieve commitments recover margin and achieve development to recover margin and place or in development to recover within the planned resources: commitments within the planned achieve commitments within the margin and achieve commitments -- Key contract actions are not being undertaken resources of the Program or Project: planned resources: within the planned resources: or completed as planned. -- Lifecycle cost reserves (including those -- Schedule reserves are being drawn down -- Technical reserves are being drawn down -- A multi-project program’s acquisition strategy held at the program level) are being faster than planned or as required for at a rate inconsistent with plan; or (both contracted and in-house) is not drawn down faster than planned or emergent schedule risks/threats. technical difficulties/risks resulting in the timely start of projects and required for emergent cost -- Key interim milestones (KDP and/or WBS encountered exceed those which delivery of project elements. risks/threats. milestones) have slipped. are typical for this type of -- Key critical workforce, access to key facilities, -- Phasing of cost reserves are inconsistent -- For multi-project programs, delay in project project/program or are not being EVM, and management systems are not with emergent risks or threats. schedules is resulting in an increased mitigated or controlled as required to consistent with plan.. -- Current year cost growth is exceeding risk to the program’s schedule make planned technical progress. -- Key partnerships are not in place or operating planned current year cost reserves commitments. -- Are not consistent in some key areas with as planned; external requirements are not and will require a re-phasing of the -- External partners are delayed in providing the requirements of safety, reliability stable; or there are other factors external annual budget in order to complete key deliverables or external factors are & quality assurance, and the to the project/program (e.g., new Agency the fiscal year with required delaying completion of a key milestone. incorporation of good systems requirements) which are significantly carryover. engineering & integration practice. disrupting planned project/program -- A reduction in current year budget or -- External partners are not making planned management. slow- down in funds distribution will technical progress or external require the project/program to events (e.g., import approvals) are rephrase future year annual costs. altering technical requirements. -- External partner changes or factors -- For operational projects, ground or flight external to the project/program are capabilities have been curtailed, but placing additional pressure on plans are in work to recover the project/program costs. capability or develop a workaround -- For operating missions, in flight anomalies such that mission requirements will are draining cost reserves. still be met. 36 February 2012 For NASA Internal Use Only
  • 37. Assessment Rubric for Space Flight Projects and Multi-Project Programs (continued) Cost Schedule Technical Programmatic The Program or Project is estimated not to The Program or Project is estimated not to The Program or Project is estimated not to The Program or Project is estimated not to be meet its cost commitments without meet its schedule commitments without meet its technical requirements able to meet its requirements due to significant impact to other significant impact to other categories. without significant impact to other programmatic issues affecting the other categories. The key end-of-phase KDP milestones categories:. categories. Depending on phase, the project's are unlikely to be met. A project in formulation is not making the A formulation project has failed to make the formulation costs, or development For multi-project programs, the planned start- technical progress required to enter programmatic progress required to be costs, or annual operating costs up of future projects is delayed beyond development. confirmed for development. are exceeding the planned budget program commitments or objectives. For a project in development, technical A development project lacks an approved plan or beyond all planned reserves. For operations missions, the current operations failures or delays preclude the has failed to implement that plan For multi-project programs, total annual schedule is insufficient to meet project project from being able to meet its consistent with meeting its commitments. costs for the program’s projects commitments or the mission failed prior technical requirements and The multi-project program lacks an exceed the program’s 5 year to the planned end-of-operations date. commitments. approved PCA or project plan, or has planned run-out, including reserves. For multi-project programs: The current There is minimal or negative technical failed to implement the projects require to There is minimal or negative cost margin operations schedule is insufficient to margin such that there is high risk meet its commitments. such that there is high risk that the meet program commitments or the that the Program or Project will There is limited or no programmatic flexibility such Program or Project will require failure of one or missions prior to the require additional technical that there is high risk that the Program or additional funding or relief from planned end date has resulted in the resources or relief from performance Project will require relief from performance performance or programmatic project not being able to meet its or programmatic requirements due or programmatic requirements due to one requirements due to one or more of commitments or objectives. to one or more of the following or more of the following deviations from the following deviations from plan for There is minimal or negative schedule margin technical deviations from plan for plan for which the project/ program has a realistic recovery strategy has not is such that there is high risk that the which the project or program has not not identified a realistic strategy for been identified: Program or Project will require identified a realistic strategy for recovery: -- Lifecycle cost reserves (including those additional schedule or relief from recovery: --Key contract actions are not being undertaken or held at the program level) are being performance or programmatic -- Technical reserves are being drawn down completed as required. The multi-project drawn down at an unsustainable rate requirements due to one or more of the at an unsustainable rate or program’s acquisition strategy (both and remaining reserves are following deviations from plan for which emergent technical difficulties, risks, contracted and in-house) is not resulting in insufficient given emergent a realistic strategy for recovery has not or threats are not being resolved as the timely start of projects and delivery of risks/threats. been identified: required to meet the technical project elements. -- Phasing of cost reserves are inconsistent -- Schedule reserves are being drawn down at commitments. --Key critical workforce, availability of key with emergent risks or threats. an unsustainable rate and remaining -- Are not consistent with the requirements facilities, EVM, and management systems -- Current year cost growth exceeds planned reserves are insufficient given of safety, reliability & quality are missing or inconsistent with meeting costs and cannot be accommodated emergent risks/threats. assurance, and the incorporation of the project’s commitments. by rephrasing annual costs. -- A slip of one or more key interim milestones good systems engineering & --Key planned partnerships did not materialize, -- A reduction or delay in current year (KDP and/or WBS milestones) is integration practice. quit or not to delivering consistent with funding is inconsistent with inconsistent with the planned ORD. -- Lack of technical progress by external project/program commitments; unstable or maintaining the overall LCC For programs, delay in project partners or external events (e.g., newly emergent external requirements are commitment. schedules is inconsistent with import approvals) are inconsistent not implementable; or other external -- A loss of key external partners or program’s schedule commitments. with meeting the project/program developments are inconsistent with the resources is inconsistent with -- An external partner delays or delays caused technical requirements, project/program commitments. keeping the project or program by other external factors are commitments, or objectives, or within planned costs. inconsistent with the planned ORD. additional/different external cannot -- For operational projects, in-flight For multi-project programs, delays be met within plan. anomalies have drained all cost caused by external factors are -- For operational missions, in-flight reserves and the project will need inconsistent with the program’s anomalies have used up 37 more funds to February 2012 complete the prime Forschedule Internal Use Only NASA commitments. redundancy and made it unlikely 37
  • 38. Summary • NASA Senior Management monitors Agency-Wide performance monthly through its baseline Performance Review (BPR) Process  Mission Directorate detailed assessments are reported quarterly on a rotating basis • BPR continues to evolve and improve to reflect the Agency priorities and plans Self Assessment – “There is a luxury in self- reproach. When we blame ourselves we feel that no one else has a right to blame us.” Oscar Wilde February 2012 For NASA Internal Use Only 38

Hinweis der Redaktion

  1. The BPR has been recognized by OMB as a “Best Practice” in federal government.
  2. The BPR has been recognized by OMB as a “Best Practice” in federal government.
  3. This is what the presentation includes. It is at a high level and there is much more detail that can be shared. Some of this is provided for reference and won’t be presented. This is just a “taste” to provide a general sense of how this works at NASA.
  4. Much of the value of BPR takes place outside of the meeting. The discussions and coordination necessary to prepare for the meeting leads to many concerns being addressed before the meeting.
  5. MESSAGES: (1) All aspects of the Agency are represented. (2) NASA Internal Independent Assessment is a key component. Formal Membership for reference: Associate Administrator Deputy Administrator Associate Deputy Administrator Chief of Staff Senior Advisor Senior Advisor Associate Administrator, PA&E Chief, Safety & Mission Assurance White House Liaison Chief Engineer Assistant Associate Administrator Associate Administrator Aeronautics Research Mission Directorate Associate Administrator for Exploration Systems Mission Directorate Executive Director, NSSC Associate Administrator Science Mission Directorate Associate Administrator Space Operations Mission Directorate Chief Financial Officer Chief Information Officer Chief, Health and Medical Officer General Counsel Executive Director, Headquarters Operations Director, Program and Institutional Integration Associate Administrator for Institutions & Management Assistant Administrator, Procurement Dryden Center Director Ames Center Director Glenn Center Director Goddard Center Director Johnson Center Director Kennedy Center Director Langley Center Director Marshall Center Director Stennis Center Director Director, Jet Propulsion Laboratory BPR Coordinator
  6. Won’t have time to describe all of these. They are provided to illustrate the kinds of data and analyses that are developed and reviewed. NOTE: This is not comprehensive and is being improved continually.
  7. The standing agenda varies little. Special topics are added as needed.
  8. Won’t have time to describe all of these. They are provided to illustrate the kinds of data and analyses that are developed and reviewed. NOTE: This is not comprehensive and is being improved continually.
  9. Small Business just recently added to the agenda. To be covered quarterly.
  10. Institutional and program/project CofF are summarized by the Office of Infrastructure.
  11. Safety mishap statistics are reported monthly.
  12. The OCE addresses Cross-Cutting technical issues. Non-technical cross-cutting are also identified and reported to the BPR.
  13. Litigation arguments in progress.
  14. Additional projects in Development : LADEE for Planetary; SET and BARREL for Heliophysics; Astro-F for Astrophysics and GOES-P in ESD.
  15. Orion: Mass trace from the ESAS reference design to today’s Orion spacecraft; a comparison of what a scaled-up Apollo spacecraft would weigh if sized to Orion; a discussion of the avionics architecture of the spacecraft and a Zero Based vehicle overview . The OVEIWG has been continuing their work, and processing the vehicle buybacks. Round one of the buyback process is complete. Minimal mass margins at this stage of life cycle. Mass margins including mass growth allowances: Total: 2856lbs (CM 1553 lbs; LAS 265 lbs) - Management Reserve 1500 lbs. ALAS 11 OML will allow reduction in nominal-flight acoustic levels but abort levels are driven by plume impingement. The 51-AS wind tunnel test is considered critical to reducing vibro-acoustics risk. However there is significant schedule risk for obtaining approval, accomplishing this test, analyzing the data, and developing component vibration levels in time to provide conservative environments. Risk 1230 cost impacts need to be validated against the known costs associated with lines 22, 23, 24, and New CFD Studies. Task #22 Changed definition to reflect current scope of 57-AS. It originally was to be the “Dedicated >8% scale Orion final OML acoustic tunnel test for ascent & abort with & w/o plume effects”: That is 51-AS which is beginning in ‘08. The project will have ~$115M of FY07 resources authority unobligated at the end of the fiscal year. Ares: The resync with the Orion configuration has necessitated a replan of a loads plan. This includes a strategy to still achieve the PDR schedules. Resolution: A checkpoint has been established in early March 2008 to evaluate Ares readiness for the stage and vehicle PDRs (Engine CDR) scheduled for April-September 2008. Shuttle Program will build another ET at MAF. Preliminary assessments indicate this will impact of first Ares upper stage by at least 6 months. Resolution: Adequate floor space at MAF has been identified for US production in terms of square footage. SSC/A2 needed from SSME project in January 2009 to ensure March 2010 need date met per current J-2X development plan. J-2X Proceeding with Engines and Facility Planning with Assumption of A2 Transition in July 2009 – Known Conflict with SSME to be Revisited Between CxP and SSP in March 2009. GO: Significant obligation under run against plan - $100M. Significant cost under plan – $68M. Flight vehicle interface requirements uncertainty beginning to impact ground operations schedule. EVA: Suit architecture is improving but mass allocation with Orion still in work. Ares I-X: Has negative schedule margin but working to buy back with lean events.
  16. Orion: Mass trace from the ESAS reference design to today’s Orion spacecraft; a comparison of what a scaled-up Apollo spacecraft would weigh if sized to Orion; a discussion of the avionics architecture of the spacecraft and a Zero Based vehicle overview . The OVEIWG has been continuing their work, and processing the vehicle buybacks. Round one of the buyback process is complete. Minimal mass margins at this stage of life cycle. Mass margins including mass growth allowances: Total: 2856lbs (CM 1553 lbs; LAS 265 lbs) - Management Reserve 1500 lbs. ALAS 11 OML will allow reduction in nominal-flight acoustic levels but abort levels are driven by plume impingement. The 51-AS wind tunnel test is considered critical to reducing vibro-acoustics risk. However there is significant schedule risk for obtaining approval, accomplishing this test, analyzing the data, and developing component vibration levels in time to provide conservative environments. Risk 1230 cost impacts need to be validated against the known costs associated with lines 22, 23, 24, and New CFD Studies. Task #22 Changed definition to reflect current scope of 57-AS. It originally was to be the “Dedicated >8% scale Orion final OML acoustic tunnel test for ascent & abort with & w/o plume effects”: That is 51-AS which is beginning in ‘08. The project will have ~$115M of FY07 resources authority unobligated at the end of the fiscal year. Ares: The resync with the Orion configuration has necessitated a replan of a loads plan. This includes a strategy to still achieve the PDR schedules. Resolution: A checkpoint has been established in early March 2008 to evaluate Ares readiness for the stage and vehicle PDRs (Engine CDR) scheduled for April-September 2008. Shuttle Program will build another ET at MAF. Preliminary assessments indicate this will impact of first Ares upper stage by at least 6 months. Resolution: Adequate floor space at MAF has been identified for US production in terms of square footage. SSC/A2 needed from SSME project in January 2009 to ensure March 2010 need date met per current J-2X development plan. J-2X Proceeding with Engines and Facility Planning with Assumption of A2 Transition in July 2009 – Known Conflict with SSME to be Revisited Between CxP and SSP in March 2009. GO: Significant obligation under run against plan - $100M. Significant cost under plan – $68M. Flight vehicle interface requirements uncertainty beginning to impact ground operations schedule. EVA: Suit architecture is improving but mass allocation with Orion still in work. Ares I-X: Has negative schedule margin but working to buy back with lean events.
  17. Orion: Mass trace from the ESAS reference design to today’s Orion spacecraft; a comparison of what a scaled-up Apollo spacecraft would weigh if sized to Orion; a discussion of the avionics architecture of the spacecraft and a Zero Based vehicle overview . The OVEIWG has been continuing their work, and processing the vehicle buybacks. Round one of the buyback process is complete. Minimal mass margins at this stage of life cycle. Mass margins including mass growth allowances: Total: 2856lbs (CM 1553 lbs; LAS 265 lbs) - Management Reserve 1500 lbs. ALAS 11 OML will allow reduction in nominal-flight acoustic levels but abort levels are driven by plume impingement. The 51-AS wind tunnel test is considered critical to reducing vibro-acoustics risk. However there is significant schedule risk for obtaining approval, accomplishing this test, analyzing the data, and developing component vibration levels in time to provide conservative environments. Risk 1230 cost impacts need to be validated against the known costs associated with lines 22, 23, 24, and New CFD Studies. Task #22 Changed definition to reflect current scope of 57-AS. It originally was to be the “Dedicated >8% scale Orion final OML acoustic tunnel test for ascent & abort with & w/o plume effects”: That is 51-AS which is beginning in ‘08. The project will have ~$115M of FY07 resources authority unobligated at the end of the fiscal year. Ares: The resync with the Orion configuration has necessitated a replan of a loads plan. This includes a strategy to still achieve the PDR schedules. Resolution: A checkpoint has been established in early March 2008 to evaluate Ares readiness for the stage and vehicle PDRs (Engine CDR) scheduled for April-September 2008. Shuttle Program will build another ET at MAF. Preliminary assessments indicate this will impact of first Ares upper stage by at least 6 months. Resolution: Adequate floor space at MAF has been identified for US production in terms of square footage. SSC/A2 needed from SSME project in January 2009 to ensure March 2010 need date met per current J-2X development plan. J-2X Proceeding with Engines and Facility Planning with Assumption of A2 Transition in July 2009 – Known Conflict with SSME to be Revisited Between CxP and SSP in March 2009. GO: Significant obligation under run against plan - $100M. Significant cost under plan – $68M. Flight vehicle interface requirements uncertainty beginning to impact ground operations schedule. EVA: Suit architecture is improving but mass allocation with Orion still in work. Ares I-X: Has negative schedule margin but working to buy back with lean events.
  18. POC: PA&E Mary Beth Zimmerman Closure Criteria: Here’s the language worked up: NOTE (1): This reporting addresses projects in formulation and only includes contracts (1) of $50M or more and which include some development content. In general, design, support services, CoF, and similar non-development contracts are not included. The contract life may not extend through the end of project development. NOTE (2): Contract cost changes are not reflected in this reporting until they are definitized. Estimated contract value at completion and NTE values are not included.
  19. Should the BPR Coordinator also be a POC for the PIC members?