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PM Challenge 2007:
Implementation of Internal Controls at NASA


               Edward A. Healy
               February 7, 2007



                                              1
Outline



Why Do Internal Controls?
What Are Internal Controls?
What Do Internal Controls Mean For a Program or Project
Manager?
NASA’s Implementation Plan


Note: Details of plan still being finalized. Presentations to
NASA Operations Management Council on Feb 15, 2007 and
April 2007.

                                                                2
RIPPED FROM THE HEADLINES!!!!
             ( Or Why Internal Controls?)

Government buys $900 hammer!
Government pays $600 for Toilet Seat!
Senior Government Official uses government aircraft for
personal trips!
Federal Contracting official uses government credit card to
buy furniture for her home!
Federal employee use government credit card to purchase
jewelry!
Program XX cost rises from $8B to $20B!
Program YY is delayed by 5 years!
Because of retirement of baby boomers, Agency lacks
adequate work force to conduct mission!

The best of all: Military communications example

                                                              3
Why Internal Controls?

Agency must comply with updated OMB Circular A-123,
Management’s Responsibility for Internal Control, Dec. 2004
    Provide assurances of internal controls
    Separate assurance on internal controls over financial
    reporting
Assessment of internal controls must include programmatic,
financial, and institutional management, and must be
conducted as effectively and efficiently as possible

Internal controls must be implemented for all programs that
require Program Assessment and Rating Tool reporting!

Congress has advocated internal controls for twenty years!    4
Why Internal Controls: OMB Requirements


All Federal Agencies Must Implement Internal Control Programs

Agency Internal Controls Programs Must Ensure:
1. Reliability of financial reporting
2. Applicable laws and regulations are followed
3. Operations and Programs are executed efficiently and
effectively

All Agency Heads Must Sign Statement of Assurance that Agency
is Complying and Identify Areas of Weakness
    At NASA, Associate Administrators, Center Directors and other
    HQ Officials in Charge send Statement of Assurance to the
    Administrator




                                                                    5
What are Internal Controls?


Internal controls are management control measures used to ensure
effective and efficient operations
OMB Circular A-123: “…should occur in the normal course of
business.”
Control Measures in place (Sometimes called “control gates”)
Examples:
    Programmatic (But wait, we already do these!!)
       Requirements Reviews
       Design Reviews
       Flight Readiness Reviews
   Institutional
       Facilities Inspection
       Long Range Plans
   Financial
       Audits
       Budget Formulation
                                                                   6
What are Internal Controls?


Operations Management Council has recognized that NASA must
improve internal control program.
Reporting of Internal Controls not sufficient.
Integration of Internal Controls needs significant improvement.
 (What the heck does this mean?)

 For example: Do we have the budget, facilities and workforce
   ready to conduct the Constellation program effectively?

 Program: Constellation
 Financial: Budget
 Institutional: Facilities and Workforce

 Who is responsible for all of this?



                                                                  7
Internal Controls Framework

Assessable Units – Discrete Actions or Discrete
Programs
Control Environment – Organizational Structure
and Culture
Risk Assessment – What are the Risks to the
Mission
Risk Rating – What is the Risk Level – Low,
Medium, High
Control Activities – Policies, Procedures, and
Reviews



                                                  8
What Does This Mean For a Program or Project Manager?


Conduct business as outlined in Technical Documents, but work
closely with your counterparts on the Institutional side to ensure
that your requirements are forecast and met!

Report through your project to program to Mission Directorate.
Matrix work force will also have the ability to report through Center
just as they do with independent technical authority.




                                                                        9
Technical Authority Document Hierarchy
                                                  NPD 1000.0
                                                  NPD 1000.3



  Engineering NPD           NPD 7120.4                NPD 8700.1               NPD 8900.5A           Mission Support
                                                                                                       Office NPDs




NPR 7123.1 and Other       NPR 7120.5 and              OSMA NPRs                NID 1240-41           Support Org
 Engineering NPRs          other PM NPRs                                                                 NPRs

                                                                           Health &
  Engineering    Program/Project                  SMA                      Medical            MSO Functional
  Requirements   Mgmt Requirements                Requirements             Requirements       Requirements




                            Mission Directorate                   Center Engineering &
                              Programmatic                           Management
                              Requirements                            Policies and
                                                                       Practices




                                                  Program Plans
                                                  Project Plans
                                                                                                                  10
Need for Modification to Current Approach to Internal Controls



In 2006, it became obvious that supporting documentation
and evidence for the annual statement of assurance was
severely lacking. Financial evidence was documented, but
the programmatic and institutional components were not.
NASA relied upon external audit bodies to identify
weaknesses, instead of actively identifying, managing and
correcting weaknesses internally.
Perception existed that internal controls is strictly a financial
tool




                                                                          11
Need for Modification to Current Approach


OMC was tasked with the responsibility of reviewing and
monitoring all reported internal control deficiencies. This
proved to be an arduous task, and not an efficient role for the
OMC. The SAT was not functioning as reviewing body.
An Internal Controls workshop with representation from
programmatic, financial, and institutional components
revealed a stovepiped approach to managing internal
controls. The SAT was not effectively integrating internal
controls; as a consequence, risk to NASA increased both for
internal management effectiveness and external audits.



                                                                  12
NASA Governance Structure




                            13
Current Governance Structure

      Operations Management Council
                      (OMC)



                Senior Assessment Team
                   Chaired by DCFO




Programmatic           Financial         Institutional

                                                         14
Proposed Governance Structure

      Operations Management Council
                         (OMC)



                 Senior Assessment Team
               Chaired by Director of the OPII




Programmatic              Financial              Institutional

                                                                 15
Proposed Responsibilities of the Senior Assessment Team

Integrates and coordinates internal controls and policies
across programmatic, financial, and institutional
management for improved efficiency and effectiveness of
Agency internal management controls
Provides oversight of the design and implementation of an
effective and comprehensive Agency-wide internal control
program
Leads Agency prioritization of internal control requirements
for the current year and develops plans for prioritization in
the out-years consistent with Agency vision and mission
Monitors and assesses Agency material weaknesses for the
OMC; recommends action as appropriate
                                                                16
Proposed Responsibilities of the Senior Assessment Team

Reports material weaknesses to OMC for further action
Tracks progress of Agency-wide corrective action resolution
Supports OMC and the establishment of an integrated set of
metrics to measure the Agency’s progress towards its goals
Compiles supporting documentation for the Administrator’s
Statement of Assurance from HQ Offices and Centers
Promotes continuous internal controls evaluation and
monitors the progress of assessments throughout the
Agency



                                                              17
Justification for Change to Chair of the SAT

The OPII, as SAT Chair, is best positioned to coordinate the
development of an Integrated Internal Control Plan and
determine appropriate assessable units for review and analysis
The OPII as SAT Chair, is best positioned to identify internal
control deficiencies within the Agency management systems
and recommend appropriate action
The OPII, as SAT Chair, is best positioned to render decisions
in the overall best interests of the Agency, with no dominant
programmatic, institutional or financial filter




                                                                 18
Justification for Change to Chair of the SAT

Under the new governance structure, the Office of Program and
Institutional Integration (OPII) is the manager of Agency-level
integration of programmatic and institutional functions and
activities, and is best positioned to recognize internal
management control deficiencies across programmatic,
institutional, and financial entities
The SAT will enhance the OPII role as focal point for
programmatic requirements and as the integrator of functional
policy requirements by providing current information on the
state of internal management controls to meet those
requirements across the Agency



                                                             19
Senior Assessment Team Membership

WORKING LIST
Director, Office of Programmatic and Institutional Integration (Chair)
Assistant Associate Administrator
Associate Administrator for Institutions and Management
Deputy Chief Financial Officer
Mission Directorate Deputy Associate Administrators
Deputy Chief Engineer
Deputy Director Safety and Mission Assurance
Deputy Director, PA&E
2 Deputy Center Directors (Rotating)
Others as needed




                                                                         20
Justification for New Office Reporting to AA, I&M

The new Office will improve compliance with Federal objectives
and requirements for internal management controls to assure
the accountability and effectiveness of Agency programs and
operations. New Office will also be responsible for managing
institutional risk.
The new Office will provide focused leadership to assess and
integrate a comprehensive internal management control
program consistent with the current governance structure of
the Agency
The new Office will provide a framework for successful
execution of the Agency’s mission through effective
governance and decision-making, efficient resource
prioritization and alignment, and monitoring and assessment of
key internal management controls
                                                               21
Proposed Execution of Internal Controls Functions




                                                22
Plan of Action for Implementation
Decisions by the Deputy Administrator to:
    Modify responsibility and chairmanship of the Senior
    Assessment Team
    Move current management systems function from I&A to a new
    office for Internal Management Controls, which reports directly
    to the AA for Institutions and Management
Update Charter with approved roles and responsibilities
Establish an organizational implementation plan to be presented to
Deputy Administrator for approval ( Feb 07)
Develop Integrated Internal Controls Plan
Brief Plan to OMC (15 Feb 07 and April 07)
Update Internal Control policy documents
Implement Plan in April 07

             DETAILS STILL BEING FINALIZED
                                                                      23

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Healy edward

  • 1. PM Challenge 2007: Implementation of Internal Controls at NASA Edward A. Healy February 7, 2007 1
  • 2. Outline Why Do Internal Controls? What Are Internal Controls? What Do Internal Controls Mean For a Program or Project Manager? NASA’s Implementation Plan Note: Details of plan still being finalized. Presentations to NASA Operations Management Council on Feb 15, 2007 and April 2007. 2
  • 3. RIPPED FROM THE HEADLINES!!!! ( Or Why Internal Controls?) Government buys $900 hammer! Government pays $600 for Toilet Seat! Senior Government Official uses government aircraft for personal trips! Federal Contracting official uses government credit card to buy furniture for her home! Federal employee use government credit card to purchase jewelry! Program XX cost rises from $8B to $20B! Program YY is delayed by 5 years! Because of retirement of baby boomers, Agency lacks adequate work force to conduct mission! The best of all: Military communications example 3
  • 4. Why Internal Controls? Agency must comply with updated OMB Circular A-123, Management’s Responsibility for Internal Control, Dec. 2004 Provide assurances of internal controls Separate assurance on internal controls over financial reporting Assessment of internal controls must include programmatic, financial, and institutional management, and must be conducted as effectively and efficiently as possible Internal controls must be implemented for all programs that require Program Assessment and Rating Tool reporting! Congress has advocated internal controls for twenty years! 4
  • 5. Why Internal Controls: OMB Requirements All Federal Agencies Must Implement Internal Control Programs Agency Internal Controls Programs Must Ensure: 1. Reliability of financial reporting 2. Applicable laws and regulations are followed 3. Operations and Programs are executed efficiently and effectively All Agency Heads Must Sign Statement of Assurance that Agency is Complying and Identify Areas of Weakness At NASA, Associate Administrators, Center Directors and other HQ Officials in Charge send Statement of Assurance to the Administrator 5
  • 6. What are Internal Controls? Internal controls are management control measures used to ensure effective and efficient operations OMB Circular A-123: “…should occur in the normal course of business.” Control Measures in place (Sometimes called “control gates”) Examples: Programmatic (But wait, we already do these!!) Requirements Reviews Design Reviews Flight Readiness Reviews Institutional Facilities Inspection Long Range Plans Financial Audits Budget Formulation 6
  • 7. What are Internal Controls? Operations Management Council has recognized that NASA must improve internal control program. Reporting of Internal Controls not sufficient. Integration of Internal Controls needs significant improvement. (What the heck does this mean?) For example: Do we have the budget, facilities and workforce ready to conduct the Constellation program effectively? Program: Constellation Financial: Budget Institutional: Facilities and Workforce Who is responsible for all of this? 7
  • 8. Internal Controls Framework Assessable Units – Discrete Actions or Discrete Programs Control Environment – Organizational Structure and Culture Risk Assessment – What are the Risks to the Mission Risk Rating – What is the Risk Level – Low, Medium, High Control Activities – Policies, Procedures, and Reviews 8
  • 9. What Does This Mean For a Program or Project Manager? Conduct business as outlined in Technical Documents, but work closely with your counterparts on the Institutional side to ensure that your requirements are forecast and met! Report through your project to program to Mission Directorate. Matrix work force will also have the ability to report through Center just as they do with independent technical authority. 9
  • 10. Technical Authority Document Hierarchy NPD 1000.0 NPD 1000.3 Engineering NPD NPD 7120.4 NPD 8700.1 NPD 8900.5A Mission Support Office NPDs NPR 7123.1 and Other NPR 7120.5 and OSMA NPRs NID 1240-41 Support Org Engineering NPRs other PM NPRs NPRs Health & Engineering Program/Project SMA Medical MSO Functional Requirements Mgmt Requirements Requirements Requirements Requirements Mission Directorate Center Engineering & Programmatic Management Requirements Policies and Practices Program Plans Project Plans 10
  • 11. Need for Modification to Current Approach to Internal Controls In 2006, it became obvious that supporting documentation and evidence for the annual statement of assurance was severely lacking. Financial evidence was documented, but the programmatic and institutional components were not. NASA relied upon external audit bodies to identify weaknesses, instead of actively identifying, managing and correcting weaknesses internally. Perception existed that internal controls is strictly a financial tool 11
  • 12. Need for Modification to Current Approach OMC was tasked with the responsibility of reviewing and monitoring all reported internal control deficiencies. This proved to be an arduous task, and not an efficient role for the OMC. The SAT was not functioning as reviewing body. An Internal Controls workshop with representation from programmatic, financial, and institutional components revealed a stovepiped approach to managing internal controls. The SAT was not effectively integrating internal controls; as a consequence, risk to NASA increased both for internal management effectiveness and external audits. 12
  • 14. Current Governance Structure Operations Management Council (OMC) Senior Assessment Team Chaired by DCFO Programmatic Financial Institutional 14
  • 15. Proposed Governance Structure Operations Management Council (OMC) Senior Assessment Team Chaired by Director of the OPII Programmatic Financial Institutional 15
  • 16. Proposed Responsibilities of the Senior Assessment Team Integrates and coordinates internal controls and policies across programmatic, financial, and institutional management for improved efficiency and effectiveness of Agency internal management controls Provides oversight of the design and implementation of an effective and comprehensive Agency-wide internal control program Leads Agency prioritization of internal control requirements for the current year and develops plans for prioritization in the out-years consistent with Agency vision and mission Monitors and assesses Agency material weaknesses for the OMC; recommends action as appropriate 16
  • 17. Proposed Responsibilities of the Senior Assessment Team Reports material weaknesses to OMC for further action Tracks progress of Agency-wide corrective action resolution Supports OMC and the establishment of an integrated set of metrics to measure the Agency’s progress towards its goals Compiles supporting documentation for the Administrator’s Statement of Assurance from HQ Offices and Centers Promotes continuous internal controls evaluation and monitors the progress of assessments throughout the Agency 17
  • 18. Justification for Change to Chair of the SAT The OPII, as SAT Chair, is best positioned to coordinate the development of an Integrated Internal Control Plan and determine appropriate assessable units for review and analysis The OPII as SAT Chair, is best positioned to identify internal control deficiencies within the Agency management systems and recommend appropriate action The OPII, as SAT Chair, is best positioned to render decisions in the overall best interests of the Agency, with no dominant programmatic, institutional or financial filter 18
  • 19. Justification for Change to Chair of the SAT Under the new governance structure, the Office of Program and Institutional Integration (OPII) is the manager of Agency-level integration of programmatic and institutional functions and activities, and is best positioned to recognize internal management control deficiencies across programmatic, institutional, and financial entities The SAT will enhance the OPII role as focal point for programmatic requirements and as the integrator of functional policy requirements by providing current information on the state of internal management controls to meet those requirements across the Agency 19
  • 20. Senior Assessment Team Membership WORKING LIST Director, Office of Programmatic and Institutional Integration (Chair) Assistant Associate Administrator Associate Administrator for Institutions and Management Deputy Chief Financial Officer Mission Directorate Deputy Associate Administrators Deputy Chief Engineer Deputy Director Safety and Mission Assurance Deputy Director, PA&E 2 Deputy Center Directors (Rotating) Others as needed 20
  • 21. Justification for New Office Reporting to AA, I&M The new Office will improve compliance with Federal objectives and requirements for internal management controls to assure the accountability and effectiveness of Agency programs and operations. New Office will also be responsible for managing institutional risk. The new Office will provide focused leadership to assess and integrate a comprehensive internal management control program consistent with the current governance structure of the Agency The new Office will provide a framework for successful execution of the Agency’s mission through effective governance and decision-making, efficient resource prioritization and alignment, and monitoring and assessment of key internal management controls 21
  • 22. Proposed Execution of Internal Controls Functions 22
  • 23. Plan of Action for Implementation Decisions by the Deputy Administrator to: Modify responsibility and chairmanship of the Senior Assessment Team Move current management systems function from I&A to a new office for Internal Management Controls, which reports directly to the AA for Institutions and Management Update Charter with approved roles and responsibilities Establish an organizational implementation plan to be presented to Deputy Administrator for approval ( Feb 07) Develop Integrated Internal Controls Plan Brief Plan to OMC (15 Feb 07 and April 07) Update Internal Control policy documents Implement Plan in April 07 DETAILS STILL BEING FINALIZED 23