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The “Amazon” and “Community” Models: The Intersection of Community and Learning David Wilkins Senior Director, Social Learning Solutions Mzinga [email_address] @dwilkinsnh on Twitter dwilkinsnh on Facebook, AIM, LinkedIn etc…
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How did we get here?  And where are we? How did we get here?  And where are we?
A Brief History of Human Communication Model Time 1 : 1 1 : Many Many : Many 1900’s    1900’s 2000   ,[object Object]
A Brief History of Human Communication Model Time 1 : 1 1 : Many Many : Many 1900’s    1900’s 2000   ,[object Object]
World-wide Demographic Issues ,[object Object],[object Object],[object Object],[object Object]
Long-standing Issues in Performance Source:   Jay Cross Informal Learning- The Other 80% Informal Learning, 2007 1 : Many 1 : 1 ,[object Object]
Long-standing Issues in Performance Source:   Jay Cross Informal Learning- The Other 80% Informal Learning, 2007 1 : Many Many : Many ,[object Object]
Why Social Learning -- my story
Content and Community ,[object Object],[object Object],[object Object],[object Object],Comments Ratings Blogs Social Networking Documents  *ECM *SharePoint *ERP, CRM Courses Curriculums *LMS Certification*LMS Discussions
People and Community ,[object Object],[object Object],[object Object],[object Object],[object Object]
People and Community ,[object Object],[object Object],[object Object],[object Object],[object Object]
How do we get there?
Most of the industry today LMS LMS Time and cultural maturity   Strategic  impact and ROI  
Stage 2? Time and cultural maturity   Strategic  impact and ROI   LMS Social Media
Stage 3? Community Time and cultural maturity   Strategic  impact and ROI   LMS Social Media
Stage 4? Community Time and cultural maturity   Strategic  impact and ROI  
Two models ,[object Object],[object Object],[object Object],Amazon Model Community Model IdeaShare Blogs Discussions Chat Formal Learning File Library Social Networking
Why the Amazon model? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Increasing the value of content & expertise ,[object Object],[object Object],[object Object],Content / Expertise Ratings, Tagging, Linking Recommendations Value Rachel Happe
Two models ,[object Object],[object Object],[object Object],Amazon Model Community Model IdeaShare Blogs Discussions Chat Formal Learning File Library Social Networking
Why the Community model? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Role changes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
New Skills and Competencies? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Homework ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions Comments Other areas of discussion

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The “Amazon Model” and “Community Model” - the intersection of LMS and Learning 2.0

  • 1. The “Amazon” and “Community” Models: The Intersection of Community and Learning David Wilkins Senior Director, Social Learning Solutions Mzinga [email_address] @dwilkinsnh on Twitter dwilkinsnh on Facebook, AIM, LinkedIn etc…
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  • 3. How did we get here? And where are we? How did we get here? And where are we?
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  • 9. Why Social Learning -- my story
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  • 13. How do we get there?
  • 14. Most of the industry today LMS LMS Time and cultural maturity  Strategic impact and ROI 
  • 15. Stage 2? Time and cultural maturity  Strategic impact and ROI  LMS Social Media
  • 16. Stage 3? Community Time and cultural maturity  Strategic impact and ROI  LMS Social Media
  • 17. Stage 4? Community Time and cultural maturity  Strategic impact and ROI 
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  • 26. Questions Comments Other areas of discussion