Weitere ähnliche Inhalte Kürzlich hochgeladen (20) Myers Network Solutions presents: VoIP Phone Systems1. VoIP
Affordable
Outsourced
Computer
&
Network
Support
for
Your
Small/Medium
Business
24/7
408-‐483-‐1881
|
www.MyersNetSol.com
2. Defini&on
• VoIP:
“Voice
over
Internet
Protocol”
– “A
technology
for
the
delivery
of
voice
communicaGons
(telephone)
and
mulGmedia
sessions
over
Internet
Protocol
(IP)
networks,
such
as
the
Internet”
1/22/14
©2014
All
Rights
Reserved.
2
3. History
• 1973
–
VoIP
transmission
ini&ally
results
from
experimental
Network
Voice
Protocol
invented
for
ARPANET
• 1989
–
Alon
Cohen
and
Lior
Haramaty
invent
and
patent
the
first
VoIP
audio
transceiver
• 1991
–
the
first
VoIP
applica&on,
Speak
Freely,
is
released
as
public
domain
• 1995
–
Intel
and
MicrosoZ
begin
to
ini&ate
standardiza&on
ac&vi&es
for
VoIP
systems
• 2004
–
VoIP
services
hit
the
mass
market
1/22/14
©2014
All
Rights
Reserved.
3
4. Sta&s&cs
• VoIP
is
on
the
rise:
– 2002:
121,000
VoIP
subscribers
in
the
US
– 2012:
30
million
VoIP
subscribers
in
the
US
• Cloud-‐based
services
offer
built-‐in
disaster
recovery
– $26.5
billion:
annual
US
business
revenue
lost
to
downGme
“The
Mobile
VoIP
Market
2012-‐2017”,
Visiongain
1/22/14
©2014
All
Rights
Reserved.
4
5. What
VoIP
Is
• “A
unified
communica&ons
service”
– VoIP
supports
real-‐Gme
transmission
of
conversaGons
by
converGng
analog
voice
signals
into
digital
data
packets
and
transmiYng
via
IP
– VoIP
transmits
voice
and
data
communicaGons
over
a
single
network
(audio,
video,
image,
text)
• An
alterna&ve
to
circuit
switching
with
features
and
services
that
are
typically
unavailable
with
tradi&onal
telephone
services
1/22/14
©2014
All
Rights
Reserved.
5
6. How
VoIP
Works
• VoIP
combines
voice,
data,
and
video
into
a
single,
easy-‐to-‐manage
service
• Requirements:
– A
broadband
Internet
connecGon,
plus:
– A
tradiGonal
phone
and
an
adaptor,
OR
– A
VoIP-‐enabled
phone,
OR
– VoIP
soware
on
a
computer
• VoIP
offers
features
and
capabili&es
that
conven&onal
phone
technology
cannot
1/22/14
©2014
All
Rights
Reserved.
6
7. VoIP
Features
• “Find
me
/
follow
me”
call
rou&ng
– Allows
users
to
create
a
list
of
numbers
where
a
call
gets
forwarded
to
before
going
to
voicemail
• Voicemail-‐to-‐email
func&ons
– Transcribes
voicemail
messages
and
allows
users
to
file,
organize,
delete,
and
search
voicemails
• Caller
ID
– Allows
users
to
idenGfy
callers
and
direct
them
to
specific
outputs
• Virtual
phone
numbers
– Allows
users
to
make
phone
calls
from
other
area
codes
1/22/14
©2014
All
Rights
Reserved.
7
8. Benefits
• Cost
savings
in
infrastructure
and
telecommunica&on
– Lower
costs
by
1/3
or
more
per
month
– Save
up
to
40%
on
local
calls
– Save
up
to
90%
on
internaGonal
calls
• Improved
efficiency
and
produc&vity
– Increase
producGvity
by
up
to
3.9
hours
per
employee,
per
week
Sage
Research
1/22/14
©2014
All
Rights
Reserved.
8
9. Benefits
• Transparent
and
simple
upgrade
to
VoIP
• A
single
service
for
mul&ple
loca&ons
– Increased
communicaGon,
collaboraGon,
and
support
for
employees
and
customers
• Integra&on
with
other
IT
business
systems
• User-‐friendly
interface
for
employees
• Flexibility
with
business
opera&ons
– Portability:
work
remotely
from
any
place
with
an
internet
connecGon
– FuncGonality:
reduced
travel
and
training
costs
from
ease
of
web
and
video
conferencing
– Scalability:
grow
the
system
with
the
business
• Simplified
management
via
a
single
network
for
voice
and
data
1/22/14
©2014
All
Rights
Reserved.
9
10. Company
Impacts
• VoIP
is
effec&ve
for
any
size
of
business
– Small
businesses:
a
reliable
communicaGon
system
with
customers
can
be
crucial
to
success,
and
cost
savings
can
be
even
more
important
– Medium
businesses:
VoIP
has
the
capabiliGes
to
seamlessly
grow
with
your
business
and
to
help
establish
an
efficient
environment
– Large
businesses:
VoIP
offers
mobility
and
management
services
• For
all
businesses,
VoIP
can
reduce
costs
for
equipment,
lines,
manpower,
and
maintenance
1/22/14
©2014
All
Rights
Reserved.
10
11. Why
Choose
Myers
•
•
•
•
•
•
•
Pay
for
only
what
you
need,
add
more
lines
on
demand
during
busy
phone
usage
Use
economies
of
scale
to
share
a
pool
of
phone
lines
across
mul&ple
loca&ons
(offices,
remote
employees)
and
connect
into
a
single
phone
solu&on
Never
miss
a
phone
call
with
“find
me
/
follow
me”
Look
local,
work
remote
with
phone
numbers
in
any
area
code
that
ring
anywhere
in
the
country
Built-‐in
disaster
recovery.
Each
phone
is
configured
with
a
cell
phone
#
that
the
system
automa&cally
dials
if
the
phone,
internet,
or
phone
system
is
ever
offline
Cell
phone
extensions
make
it
easy
for
customers
to
reach
you;
publish
one
number
that
will
reach
your
office,
cell
and
voicemail
User-‐friendly
soZware
permits
computer
/
desktop
integra&on
– See
who
is
on
the
phone
and
transfer
calls
across
offices
with
a
simple
drag-‐and-‐drop
moGon
– Send
incoming
voice
mail
to
your
email
inbox
– Integrate
with
common
CRM
systems
1/22/14
©2014
All
Rights
Reserved.
11
12. Is
VoIP
Right
For
You?
VoIP
is
a
good
fit
for
your
business
if
two
or
more
of
the
following
apply:
You
would
like
to
cut
your
phone
service
costs
in
half
You
have
mulGple
offices
with
separate
phone
systems
at
each
You
are
currently
paying
for
three
or
more
phone
lines
Your
organizaGon
has
remote
users
You
want
a
digital
phone
system
with
built-‐in
disaster
recovery
You
are
currently
being
billed
for
services
that
you
do
not
understand
or
are
not
using
You
need
powerful
phone
features
but
do
not
think
you
can
afford
them
1/22/14
©2014
All
Rights
Reserved.
12
13. CONCLUSION:
• VoIP
is
becoming
accepted
as
a
standard
for
phone
services
• It
has
come
a
long
way
since
its
incep&on,
par&cularly
in
terms
of
quality
and
safety
• Reduce
your
phone
service
costs
by
30%-‐75%
and
realize
posi&ve
cash
flow
from
the
first
month
while
improving
the
features
and
service
of
your
current
phone
system
1/22/14
©2014
All
Rights
Reserved.
13
14. VoIP
Affordable
Outsourced
Computer
&
Network
Support
for
Your
Small/Medium
Business
24/7
408-‐483-‐1881
|
www.MyersNetSol.com