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Building A Winning Social Media
    Strategy


    Andrew Schiestel | Chief of WOW!

    tbk Creative | Web Design & Social Media Marketing
    www.tbkCreative.com
                                   @AndrewSchiestel
                                   @tbkCreative

                                   facebook.com/tbkCreative


  Trusted By:
Wednesday, June 13, 2012
Strategic Planning




Wednesday, June 13, 2012
Platform Selection




Wednesday, June 13, 2012
Platform Selection
         Facebook          Google+




            Twitter        You Tube




          Pinterest        Blogging



Wednesday, June 13, 2012
Success Targets

    1.Community Size

    2.Editorial Output
    3.Engagement Levels

    4.Website Visits
    5.Online Donations (from social)

    6. Volunteer Registration
Wednesday, June 13, 2012
Platform Setup
      No Cost Quickie




Wednesday, June 13, 2012
Platform Setup
    Custom Designed




Wednesday, June 13, 2012
The Rules
     According to Facebook.com

   1. No Call to Actions   2. No Website URL’s   3. No Company Contact
                                                    Information




Wednesday, June 13, 2012
Platform Setup
     Facebook Subpages

  1. Facebook Basic Welcome   2. Facebook Subpage
     Page                         with utility
                                                    3. Twitter
                                                       Background




Wednesday, June 13, 2012
Community Marketing

                           1. Internal Collateral
                           2. Event Registration
                           3.Verbal Communications
                           4. Invite Staff,Volunteers & Stakeholders
                           5. Facebook PPC
                           6. Traditional Media
                           7. Email Marketing
                           8. Website
                           9. Social Media Campaigns
                           10. Facebook Apps

Wednesday, June 13, 2012
Community Marketing
      1. Events




Wednesday, June 13, 2012
Community Marketing
      2. Internal Collateral




Wednesday, June 13, 2012
Community Marketing
       3. Your Website

      The Best Plug - In:




Wednesday, June 13, 2012
Community Marketing
       3. Your Website

      The least effective plug-in:




Wednesday, June 13, 2012
Community Marketing
      4. Email Marketing




Wednesday, June 13, 2012
Community Marketing
      5. Facebook Advertising

      Display vs. Promote vs. Sponsored Stories




Wednesday, June 13, 2012
Community Marketing
     6. Bonus: Social Media Campaigns

                                        Trivia King
                                        by tbk Creative




Wednesday, June 13, 2012
Content Strategy

     1. Persona
     2. The Secret Sauce
     3. Communications Pillar
     4. Build an Editorial Calendar
     5. And Don’t Forget...




                           Get Unborified!

Wednesday, June 13, 2012
Content Governance

     1. Remove the extra Chefs
     2. Assign a Community Manager & Author(s)
     3. Software/Tools (ie. Bitly, Twitpic, Tweetdeck/Hootsuite)
     4. Follow Guidelines




Wednesday, June 13, 2012
Managing Negative Posts

     The Golden Rule:
     Be responsible
     but don’t tolerate it.




Wednesday, June 13, 2012
Analytics & Reporting
    Facebook Insights

    Google Analytics

    Bit.ly




Wednesday, June 13, 2012
Optimization




                           “Sharpen the Saw”



Wednesday, June 13, 2012
Bonus:
    6 Tips to Improve Your Website




Wednesday, June 13, 2012
Bonus:
    5 Tips to Improve Your Website
    1. People don’t read....




Wednesday, June 13, 2012
Bonus:
    5 Tips to Improve Your Website
    2. There’s never too many Donate Now buttons.




Wednesday, June 13, 2012
Bonus:
    5 Tips to Improve Your Website
    3. Where possible, use professional photography.




Wednesday, June 13, 2012
Bonus:
    5 Tips to Improve Your Website
    4. Experiment with pop-ups.




Wednesday, June 13, 2012
Bonus:
    5 Tips to Improve Your Website
    5. Communicate your brand promises.




Wednesday, June 13, 2012
Second Last Bonus:

    Use email marketing...

    i Third Party Software (ie. MailChimp.com)
    ii Educational & Donor focused
    iii Build the List (importing, donors, etc.)
    iv Send out once per month emails




Wednesday, June 13, 2012
Second Last Bonus:

    Use email marketing...




Wednesday, June 13, 2012
Final Bonus:

  To maximize Facebook reach, post pictures.




    In a tbk Creative review of 10 brands with 30, 000+ fans, Photo/Album
                    posts outperformed text posts by 31%!
Wednesday, June 13, 2012
THANK - YOU!

    Andrew Schiestel
    tbk Creative | Web Design & Social Media Marketing
    www.tbkcreative.com




                    @tbkcreative
                    @AndrewSchiestel

                    facebook.com/tbkcreative
Wednesday, June 13, 2012

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Building a Winning Social Media & Digital Marketing Strategy / Andrew Schiestel, tbk Creative

  • 1. Building A Winning Social Media Strategy Andrew Schiestel | Chief of WOW! tbk Creative | Web Design & Social Media Marketing www.tbkCreative.com @AndrewSchiestel @tbkCreative facebook.com/tbkCreative Trusted By: Wednesday, June 13, 2012
  • 4. Platform Selection Facebook Google+ Twitter You Tube Pinterest Blogging Wednesday, June 13, 2012
  • 5. Success Targets 1.Community Size 2.Editorial Output 3.Engagement Levels 4.Website Visits 5.Online Donations (from social) 6. Volunteer Registration Wednesday, June 13, 2012
  • 6. Platform Setup No Cost Quickie Wednesday, June 13, 2012
  • 7. Platform Setup Custom Designed Wednesday, June 13, 2012
  • 8. The Rules According to Facebook.com 1. No Call to Actions 2. No Website URL’s 3. No Company Contact Information Wednesday, June 13, 2012
  • 9. Platform Setup Facebook Subpages 1. Facebook Basic Welcome 2. Facebook Subpage Page with utility 3. Twitter Background Wednesday, June 13, 2012
  • 10. Community Marketing 1. Internal Collateral 2. Event Registration 3.Verbal Communications 4. Invite Staff,Volunteers & Stakeholders 5. Facebook PPC 6. Traditional Media 7. Email Marketing 8. Website 9. Social Media Campaigns 10. Facebook Apps Wednesday, June 13, 2012
  • 11. Community Marketing 1. Events Wednesday, June 13, 2012
  • 12. Community Marketing 2. Internal Collateral Wednesday, June 13, 2012
  • 13. Community Marketing 3. Your Website The Best Plug - In: Wednesday, June 13, 2012
  • 14. Community Marketing 3. Your Website The least effective plug-in: Wednesday, June 13, 2012
  • 15. Community Marketing 4. Email Marketing Wednesday, June 13, 2012
  • 16. Community Marketing 5. Facebook Advertising Display vs. Promote vs. Sponsored Stories Wednesday, June 13, 2012
  • 17. Community Marketing 6. Bonus: Social Media Campaigns Trivia King by tbk Creative Wednesday, June 13, 2012
  • 18. Content Strategy 1. Persona 2. The Secret Sauce 3. Communications Pillar 4. Build an Editorial Calendar 5. And Don’t Forget... Get Unborified! Wednesday, June 13, 2012
  • 19. Content Governance 1. Remove the extra Chefs 2. Assign a Community Manager & Author(s) 3. Software/Tools (ie. Bitly, Twitpic, Tweetdeck/Hootsuite) 4. Follow Guidelines Wednesday, June 13, 2012
  • 20. Managing Negative Posts The Golden Rule: Be responsible but don’t tolerate it. Wednesday, June 13, 2012
  • 21. Analytics & Reporting Facebook Insights Google Analytics Bit.ly Wednesday, June 13, 2012
  • 22. Optimization “Sharpen the Saw” Wednesday, June 13, 2012
  • 23. Bonus: 6 Tips to Improve Your Website Wednesday, June 13, 2012
  • 24. Bonus: 5 Tips to Improve Your Website 1. People don’t read.... Wednesday, June 13, 2012
  • 25. Bonus: 5 Tips to Improve Your Website 2. There’s never too many Donate Now buttons. Wednesday, June 13, 2012
  • 26. Bonus: 5 Tips to Improve Your Website 3. Where possible, use professional photography. Wednesday, June 13, 2012
  • 27. Bonus: 5 Tips to Improve Your Website 4. Experiment with pop-ups. Wednesday, June 13, 2012
  • 28. Bonus: 5 Tips to Improve Your Website 5. Communicate your brand promises. Wednesday, June 13, 2012
  • 29. Second Last Bonus: Use email marketing... i Third Party Software (ie. MailChimp.com) ii Educational & Donor focused iii Build the List (importing, donors, etc.) iv Send out once per month emails Wednesday, June 13, 2012
  • 30. Second Last Bonus: Use email marketing... Wednesday, June 13, 2012
  • 31. Final Bonus: To maximize Facebook reach, post pictures. In a tbk Creative review of 10 brands with 30, 000+ fans, Photo/Album posts outperformed text posts by 31%! Wednesday, June 13, 2012
  • 32. THANK - YOU! Andrew Schiestel tbk Creative | Web Design & Social Media Marketing www.tbkcreative.com @tbkcreative @AndrewSchiestel facebook.com/tbkcreative Wednesday, June 13, 2012