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GS1 MobileCom:
           Enabling New Shopping Experiences
                                                              Conser Lee
                                            Head of Industry Engagement
                                                         GS1 Hong Kong




                      Agenda


  1. GS1 and GS1 MobileCom

  2. MobileCom Applications in the region




GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities
Who is GS1?
                                   GS1 - a not-for-profit organisation
                                   dedicated to the design and
                                   implementation of global standards to
                                   improve the efficiency and visibility of
                                   supply chains globally and across
                                   sectors

                                    VISION - A world where things and
                                   related information move efficiently and
                                   securely for the benefit of businesses and
                                   improvement of people’s lives, everyday,
                                   everywhere.



 The most widely used supply chain standards
 system in the world
GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities




                    GS1 System of Standards




      Implementation, Consultancy and Training

                                                 Retail Consumer Goods / Healthcare /
      Industry Engagement and Adoption           Food / Toys / Apparels & Textiles /
                                                 Consumer Electronics/ Logistics
                                                                                        4
Global reach, local presence




Countries with a
GS1 Member
Organisation

Countries served on a
direct basis from GS1
Global Office (Brussels)    109 Member Organisations.
                               150 countries served.
                             2,000+ people helping us.
 GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities




                           Mobile Phones - Communication
                           Channel Brings Business and
                           People Closer
  •Increasing Phone Penetration - there are over 3 billion mobile
  phones worldwide. This means that over 40% of the world’s population
  carries a mobile phone, far more than use a computer or have access
  to the internet. In many developed countries, mobile phone penetration
  is above 90% and developing countries are catching up fast.
  • More personalised relationships between businesses and
  consumers are possible via mobile phones.
  • Emerging applications and services that add value to physical
  products and brands and go beyond limits previously imposed (such
  as extended packaging) already exist today on mobile phones.
  • Convergence of different technologies on single devices that are
  available anywhere and anytime is allowing existing technologies
  (such as the internet) to evolve and extend their reach even further.
Mobile Services




                      … but the market is fragmented



                                                               Mobile    Websites
                                                               Portals


                                                             Company 3rd Party
                                                             Databases Databases




  Different             Different          Different              Different
   mobile                mobile         mobile & internet        information
  barcodes              devices            networks                sources

Questions from brands and retailers: Interoperabilty? Scaleability?
GS1 Global Forum 2010 - From vision to knowledge?united for new opportunities
Rate of technology change? Technical action, GS1 Investment?
GS1: Bringing companies
                       together


    GS1 brings               Manufacturers, distributors,
       together              retailers, hospitals, transporters,
                             customs organisations, software
    companies
                             developers, local and international
  representing
                             regulatory authorities, and more
all parts of the             work together under our leadership
  supply chain               to create standards




 GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities




                      GS1 MobileCom Vision
All consumers have access to trusted product information and related
    services via their mobile phones.
All stakeholders use GS1 standards to make this possible and so
    ensure interoperable, scalable and cost-effective applications.
In general, collaborative Mobile Commerce applications are enabled by an
    open infrastructure.




 GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities
Who is GS1 MobileCom Group
                        today ?
MobileCom Steering Committee:




Some of the 200+ Companies Involved           Other GS1 Member Organisations Involved

                                                    Australia      Finland
                                                    Austria        Germany       Poland
                                                    Belgium        Hungary       Russia
                                                        & Lux.     India         Singapore
                                                    Canada         Italy         Spain
                                                    Chile                        Sweden
                                                                   Korea
                                                    China          Latvia        Switzerland
                                                    Costa Rica     Malaysia      Taiwan
                                                    Croatia        Mexico        Tunisia
                                                    Czech Republic Netherlands   UK
                                                    Egypt          Panama        US


   GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities




                        What has been developed?
                                                 http://www.gs1.org/mobile




            Position Paper
            on Data Carrier
                                Extended             Extended
MobileCom for Mobile                                                    Mobile In Retail
                                Packaging            Packaging
White Paper Commerce                                                     White Paper
                                Feasibility Study    Pilot Handbook


Feb 2008           Sept 2008       Dec 2008            Feb 2009            Jan 2010




   GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities
                                                                                       12
MobileCom Applications
                      in the Region




GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities




                     MobileCom Applications in the
                     Region
  •Australia
       • GoScan


  •Hong Kong
       • Mobile BarcodePlus


  •Japan
       • eGift

  •Korea
       • Price Comparison


  •Malaysia
       • Halal Food Portal
GoScan

GoScan1 iPhone application developed in
collaboration with Deakin University and Nestle

•Database extract from GS1net of Nestle items, supplemented with
allergen information from Nestle
•Data re-hosted at Deakin University, with view to move infrastructure
to GS1 Australia
•Deakin develops iPhone app as proof of concept


Aim:
•To develop an iPhone app to display extended packaging
information as a basis for future attribute data being displayed.
•To aid research into evaluating consumers perceptions of the
usefulness and ease of use of the technology and examine consumer’s
behaviour on their purchasing choices.
•To provide learnings to GS1 Australia
 GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities




                                   GoScan Data Flow


                       Carrier
Smart Phone

                                   Proxy Server




                                                                    Stastistic

                                 Security Layer
                                                                                                                 GS1 NET Catalogue
                                                                                                                 Extract of Nestle GTINs
    QSN Technologies
     Barcode Reader
                                                                      Product Router                                 GS1 Australia
                                                  Look Up Service


        Modified Red                Telco                                              Nutritional DB
        Laser app to GS1                                                Acratus
        Au specifications

 Nutritional Info                                                                                       Supplementary
                                                                                                        Data – Nestle GTINs
  Customer Mobile
  Application
                                                                                                        With Allergenic
  Widget                                                                                                Data
                                                                                        Deakin
                                                                                       University
        User




 GS1 Global Forum 2010Telco
                          - From vision to action, GS1 united for new opportunities
                    Infrastructure
Retail Application – Using iPhone

                                         Engage GO@L (Association
                                         of Green, Organic at Living) to
                                         provide more value added
                                         information /solutions via
                                         mobile BarcodePlus (ie
                                         extend the packaging
                                         information on mobile phone)
                                             Product authentication
                                             Information
                                             Product Registration for
                                             Bonus Point redemption
                                             Mobile Coupon
  GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities




                        Check Extended Packaging
                        Information

Open Application
                        Enter
                        GTIN
                                                       Show detail
                                                         Product
                                                       Information




                                Scan Barcode
Extended Packaging
                        Information
    Basic Information     Extended Information             Photo Gallery
    Product Category       Use/Function/Nutrition          Product Image
    Name/Description            Allergy/Recipe             Advertisement




                        Product Registration
                        & Bonus Point
                                                                  Register Product
                                           Enter
                                                                   & Gain Bonus
                                           GTIN
Open Application                                                       Point




                                                  Scan
                                                 Barcode


                        Login
Mobile Coupon

Open Application




                            Check
                           Available                            Check
                                                               Coupon
                           Coupon
                                                              Redemption
                                                                History




                           Retail Application – Mobile Gift
                           Coupon
           Gift Sender                 Information provider            Gift Recipient
                                       Payment servicer
         purchase eGift by
        mobile billing



              download eGift’s URL                             no membership entry
                                                               no mobile wallet
                                                               ONLY receive eGift
                                                               by own mobile phone,
                                                               It’s very convenient
   send eGift’s URL via mobile mail
                                           Server
                                           (Retailer)                  visit to shop

     get goods free                                     POS scanning
   (just like a free coupon)
                                                        (1D Bar code)



                                                          Seven-Eleven (over 12,000 stores)
  GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities
Retail Application – Price Comparison




    GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities




                                        Major internet Portals



[Smartphone User]

                 1. Scan Barcode

                 4. Result               Mobile       Price
                 (Price Comparison)       APP          DB

                                                                                              M
                                                                 2. Request Barcode No        O
                                                                                              B    Mobile Service
            [Vendor]                                             3. Barcode No                I         DB
                               Barcode             KoreanNet
                                                   KoreanNet                                  L
                              Registration            Link
                                                      Link
     5. Product information                                      6. Product Information*      E
                              Campaign                                                       API
        with Barcode No
                                                                 * When the product is not
                                                                   registered in KorEANnet

                                             <KorEANnet Mobile API Service>
  6 months’ work plan:
  •GS1 Korea smartphone application that will link GTINs and manufacturers
   mobile websites is being planned.

    GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities
Retail Application – e-Halal Portal
                     Authentication of Halal Status
Verify halal products via SMS or Internet uisng GTINs as product ID


                                                   Via SMS
                                                   • Key in Halal 955 6041601597
                                                   • Send to 32728 [DAPAT]
                                                   • Information received from JAKIM’s
                                                     database on halal status of product

                                    Via Internet
                                    • www.halaljakim.gov.my
                                    • Click on eJakim, click on “Carian Bagi Produk
                                      Halal” [Search for Halal Products]
                                    • Click on any of the icon Bar Code; Diskripsi
                                      [Description] or Syarikat [Company], depending on
                                      whether search is by GTIN, description or company
                                 • Information on expiry date of halal certification and
GS1 Global Forum 2010 - From visionvalidity status of united forwill be given
                                    to action, GS1 certificate new opportunities




                        Thank You

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Conser gs1 mobile com

  • 1. GS1 MobileCom: Enabling New Shopping Experiences Conser Lee Head of Industry Engagement GS1 Hong Kong Agenda 1. GS1 and GS1 MobileCom 2. MobileCom Applications in the region GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities
  • 2. Who is GS1? GS1 - a not-for-profit organisation dedicated to the design and implementation of global standards to improve the efficiency and visibility of supply chains globally and across sectors VISION - A world where things and related information move efficiently and securely for the benefit of businesses and improvement of people’s lives, everyday, everywhere. The most widely used supply chain standards system in the world GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities GS1 System of Standards Implementation, Consultancy and Training Retail Consumer Goods / Healthcare / Industry Engagement and Adoption Food / Toys / Apparels & Textiles / Consumer Electronics/ Logistics 4
  • 3. Global reach, local presence Countries with a GS1 Member Organisation Countries served on a direct basis from GS1 Global Office (Brussels) 109 Member Organisations. 150 countries served. 2,000+ people helping us. GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities Mobile Phones - Communication Channel Brings Business and People Closer •Increasing Phone Penetration - there are over 3 billion mobile phones worldwide. This means that over 40% of the world’s population carries a mobile phone, far more than use a computer or have access to the internet. In many developed countries, mobile phone penetration is above 90% and developing countries are catching up fast. • More personalised relationships between businesses and consumers are possible via mobile phones. • Emerging applications and services that add value to physical products and brands and go beyond limits previously imposed (such as extended packaging) already exist today on mobile phones. • Convergence of different technologies on single devices that are available anywhere and anytime is allowing existing technologies (such as the internet) to evolve and extend their reach even further.
  • 4. Mobile Services … but the market is fragmented Mobile Websites Portals Company 3rd Party Databases Databases Different Different Different Different mobile mobile mobile & internet information barcodes devices networks sources Questions from brands and retailers: Interoperabilty? Scaleability? GS1 Global Forum 2010 - From vision to knowledge?united for new opportunities Rate of technology change? Technical action, GS1 Investment?
  • 5. GS1: Bringing companies together GS1 brings Manufacturers, distributors, together retailers, hospitals, transporters, customs organisations, software companies developers, local and international representing regulatory authorities, and more all parts of the work together under our leadership supply chain to create standards GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities GS1 MobileCom Vision All consumers have access to trusted product information and related services via their mobile phones. All stakeholders use GS1 standards to make this possible and so ensure interoperable, scalable and cost-effective applications. In general, collaborative Mobile Commerce applications are enabled by an open infrastructure. GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities
  • 6. Who is GS1 MobileCom Group today ? MobileCom Steering Committee: Some of the 200+ Companies Involved Other GS1 Member Organisations Involved Australia Finland Austria Germany Poland Belgium Hungary Russia & Lux. India Singapore Canada Italy Spain Chile Sweden Korea China Latvia Switzerland Costa Rica Malaysia Taiwan Croatia Mexico Tunisia Czech Republic Netherlands UK Egypt Panama US GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities What has been developed? http://www.gs1.org/mobile Position Paper on Data Carrier Extended Extended MobileCom for Mobile Mobile In Retail Packaging Packaging White Paper Commerce White Paper Feasibility Study Pilot Handbook Feb 2008 Sept 2008 Dec 2008 Feb 2009 Jan 2010 GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities 12
  • 7. MobileCom Applications in the Region GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities MobileCom Applications in the Region •Australia • GoScan •Hong Kong • Mobile BarcodePlus •Japan • eGift •Korea • Price Comparison •Malaysia • Halal Food Portal
  • 8. GoScan GoScan1 iPhone application developed in collaboration with Deakin University and Nestle •Database extract from GS1net of Nestle items, supplemented with allergen information from Nestle •Data re-hosted at Deakin University, with view to move infrastructure to GS1 Australia •Deakin develops iPhone app as proof of concept Aim: •To develop an iPhone app to display extended packaging information as a basis for future attribute data being displayed. •To aid research into evaluating consumers perceptions of the usefulness and ease of use of the technology and examine consumer’s behaviour on their purchasing choices. •To provide learnings to GS1 Australia GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities GoScan Data Flow Carrier Smart Phone Proxy Server Stastistic Security Layer GS1 NET Catalogue Extract of Nestle GTINs QSN Technologies Barcode Reader Product Router GS1 Australia Look Up Service Modified Red Telco Nutritional DB Laser app to GS1 Acratus Au specifications Nutritional Info Supplementary Data – Nestle GTINs Customer Mobile Application With Allergenic Widget Data Deakin University User GS1 Global Forum 2010Telco - From vision to action, GS1 united for new opportunities Infrastructure
  • 9. Retail Application – Using iPhone Engage GO@L (Association of Green, Organic at Living) to provide more value added information /solutions via mobile BarcodePlus (ie extend the packaging information on mobile phone) Product authentication Information Product Registration for Bonus Point redemption Mobile Coupon GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities Check Extended Packaging Information Open Application Enter GTIN Show detail Product Information Scan Barcode
  • 10. Extended Packaging Information Basic Information Extended Information Photo Gallery Product Category Use/Function/Nutrition Product Image Name/Description Allergy/Recipe Advertisement Product Registration & Bonus Point Register Product Enter & Gain Bonus GTIN Open Application Point Scan Barcode Login
  • 11. Mobile Coupon Open Application Check Available Check Coupon Coupon Redemption History Retail Application – Mobile Gift Coupon Gift Sender Information provider Gift Recipient Payment servicer purchase eGift by mobile billing download eGift’s URL no membership entry no mobile wallet ONLY receive eGift by own mobile phone, It’s very convenient send eGift’s URL via mobile mail Server (Retailer) visit to shop get goods free POS scanning (just like a free coupon) (1D Bar code) Seven-Eleven (over 12,000 stores) GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities
  • 12. Retail Application – Price Comparison GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities Major internet Portals [Smartphone User] 1. Scan Barcode 4. Result Mobile Price (Price Comparison) APP DB M 2. Request Barcode No O B Mobile Service [Vendor] 3. Barcode No I DB Barcode KoreanNet KoreanNet L Registration Link Link 5. Product information 6. Product Information* E Campaign API with Barcode No * When the product is not registered in KorEANnet <KorEANnet Mobile API Service> 6 months’ work plan: •GS1 Korea smartphone application that will link GTINs and manufacturers mobile websites is being planned. GS1 Global Forum 2010 - From vision to action, GS1 united for new opportunities
  • 13. Retail Application – e-Halal Portal Authentication of Halal Status Verify halal products via SMS or Internet uisng GTINs as product ID Via SMS • Key in Halal 955 6041601597 • Send to 32728 [DAPAT] • Information received from JAKIM’s database on halal status of product Via Internet • www.halaljakim.gov.my • Click on eJakim, click on “Carian Bagi Produk Halal” [Search for Halal Products] • Click on any of the icon Bar Code; Diskripsi [Description] or Syarikat [Company], depending on whether search is by GTIN, description or company • Information on expiry date of halal certification and GS1 Global Forum 2010 - From visionvalidity status of united forwill be given to action, GS1 certificate new opportunities Thank You