Terry MacKenzie, South Lanarkshire Leisure and Culture
Justin Parkes, Culture NL
Chantal Knowles, National Museums Scotland
Presentation from the Museums Galleries Scotland 'Fortune Favours the Brave' conference, September 2013.
7. What we’ve learned
• Improved selection interview process
• Realignment of information
management systems
• Importance of structuring data
• Employee development
– TM
– Project team members (slide 8)
7
8. What we’ve learned
• Each team member made at least one
important project contribution. Without
them we couldn’t have done it:
8
9. What we learned
• Each team member drew useful skills or
experience from the project
9
10. What I would do differently
• I would share more of the mentoring of extra
hours folk to members of the collections team
to further widen the employee development
benefits
10
11. How we’re applying the lessons
Embedding succession planning into our work
– Developing a museum succession planning project policy
• Outreach to other museums which we will continue to offer
• Missionary work outwith museum sector
11
15. Summerlee Museum
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1980s: mass unemployment
Job creation scheme
Summerlee Heritage Trust
Opened 1988
Late 1990s: North Lanarkshire Council
Exhibition Hall redevelopment, 2005-2008
16. The Collections
• 24,000 museum objects
• Approx 8,000 accessioned industrial
objects
• Approx 1,000 unaccessioned
• North Lanarkshire Council Archives:
photographs, business archives
17.
18. The Monument Fellowship Scheme
• 2007 to 2011
• Museums Association with funding from
the Monument Trust
• Paying retiring and retired curators to
share their knowledge
• Nominated successors
• Knowledge sharing activities
20. Project Aims
1. To capture the Fellow’s knowledge in three
areas:
• The provenance of objects in the North
Lanarkshire Council Industrial History
Collection
• How these objects were used, and should be
handled and conserved in the future
• Background information on British,
particularly Scottish, industrial history
2. To disseminate this knowledge to the current
staff and volunteers and archive it in formats that
ensure it will be accessible to future curators
21. Project Aims
3. To disseminate this information to the wider
curatorial community and to the general public
4. To assist the Curatorial team in making informed
decisions with regard to the rationalisation and
conservation of the collection and future
collecting
5. To consider our collections in the wider context
of Scottish industrial museums
22. How the Project Evolved
• Move from written and audio recording to
video
• Collaboration with NMS
• Project extension: a further 50 days
• Staff changes
• Project on forging sparked by a set of
unaccessioned photographs
• Temporary exhibition
• Archives
28. What We Have Learned
• Make best use of expert’s time
• Be selective
• Written & audio good for recording general
information
• Video much better for explaining an object
• Video: sound is as important as picture
• Plan for editing, storing and sharing media
• Corroboration/verification important
• Be flexible, but don’t lose sight of your goals
• Knowledge or skills?
29. “Well, it’s a nice object…
…but what does it tell us?”
38. National Programme 2011-15
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Take the National Collections to
the widest audience possible
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Ensure sustainable frameworks
exist to share and retain sector
expertise
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Be a leading, future-focussed
National Museum for our sector
www.nms.ac.uk/connections
partnerships@nms.ac.uk
39. Pacific Collections Review
Project for collections knowledge
•Develop and implement a new methodology
transfer between a new curator, current collections staff and subject
experts (18 months)
•The new curator will produce a ‘Review of Pacific Collections in
Scottish Museums’ and ‘Introductory Guidance to Pacific Collections’
•We believe both of these products are essential tools for the future
development of these collections and the project aims to combine
producing these via a new methodology to develop subject expertise.
43. Methodology
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Project Curator will keep a learning diary throughout
Initial introduction to curatorial practice and required reading
Knowledge transfer sessions with each of the 4 Partners
Project Curator will produce CLDs for each Partner
Sector Knowledge Exchange event to widen scope of Review
Review published (online CLDs and highlights)
Guidance for Future Curators based on learning diary (online)
‘Sharing the learning ‘ events to curators, researchers
Career Development support strand for the Project Curator
45. Pacific Collection Review project
Chantal Knowles
Principal Curator, Oceania, Americas and Africa
www.nms.ac.uk/connections
46. If they leave we’re stuffed! –
Succession Planning
Terry MacKenzie, South Lanarkshire Leisure & Culture
Justin Parkes, Culture NL
@nlcpeople
Chantal Knowles, National Museums Scotland
@NtlMuseumsScotland
#MGSConf
@MuseumsGalScot
Hinweis der Redaktion
Terry has served in museums in the Hamilton area since 1974 and has a sizable collection of past job titles.
Access and learning
Curatorial and management
Documentation and information
Succession planning since 2007
See my Linkedin profile for the detail.
This is what you should gain an understanding of from this presentation:
Bullet points as slide.
The project grew out of a symposium at Hamilton where MGS managers and SLC staff met to discuss our service and where we were headed. From that came an invitation by MGS for me to be a case study in succession planning for museums in Scotland.
Catherine Cartmell and her then colleague, Gill Findley met Terry to first of all see if there was, in fact, potential for a project. We agreed that there was and it should be in 3 stages each about a year long and widening out from me as the longest serving museum employee with SLC.
In the long term we wanted to start a sea change in Scotland about succession planning, knowledge and skills sharing, not just in museums but across the wider local government sector.
We identified that there were 2 main areas of collections knowledge that only I know about:
About objects that I collected or heard stories about from first or 2nd hand sources
About the huge amount of collections data held in hard copy format ranging from archive catalogues to reception desk diaries; from MOD files to public enquiries about the collection.
We needed to add these to our CMS so that not only colleagues but the public through our online Collections Browser could access them at the click of a mouse button.
Very early on I realised that this was a colossal task that I couldn’t do on my own in any reasonable timescale. I wanted to be able to achieve this and employee development at the same time.
I discussed with MGS and our Regimental Trustees about funding our FOH team members to work extra hours on inputting data and digitising paper sources where appropriate.
In the end between them they funded this process to the tune of more than £58,000. A huge thank you!
At the same time we wanted to devise an improved system for our paper files from all the former museum services (matching the rationalisation of the digital files by Sharon Paton)
Inventory of Cameronian archive
Digitise Cameronian archive
Knowledge harvesting with Sharon Paton from the objects.
The team
Jo Bremner: front of house (FOH)
Divya Devadas : FOH
Peter Kerr: FOH
Terry F Mackenzie: project leader and evaluation facilitator
Liz Malone: FOH
Alex Moore: FOH
Anna Moore: temp. assistant museum officer (AMO) (funded post) and evaluation facilitator
Stewart Moore: FOH
Sharon Paton MO: Project support and development and Knowledge Harvesting
Lee Stower: FOH
Janet West: FOH
The evaluation process
Our principal aim here was to find out how far each team member’s experience on the project matched the training plan submitted as part of our successful funding bid.
Anna and I developed a questionnaire based on the training plan. Where possible, we planned a full day for the evaluation process with the morning spent at our stores and the afternoon on the remainder of the interview process.
What we’ve learned
Improved selection interview process
SP structural re-alignment of information management systems. Need to build in staff time to work on this.
AM – working with collections – going on line – importance of structuring data
Employee development
TM
project development
Best way to get extra hours folks’ job-share contract better option
Improved funding skills
Quality control methodology
Project team members (see slide 8)
As we went along I’ve been offering advice and tips to other museums usually through MGS or the MA putting me in touch. From this process we’ve learned things, too.
Jo Bremner: her work adding data to the CMS from archive object donation letters and my handwritten notes on collection objects
Divya Devadas : added or created 1,733 records in CMS
Peter Kerr: digitising the 80 volumes of The Cameronians (Scottish Rifles) regimental magazine: The Covenanter and the 4 volumes of the Regimental History (With Alex Moore).
Liz Malone: adding data to CMS from object files about conservation reports and work carried out on objects.
Alex Moore: digitising the 80 volumes of The Cameronians (Scottish Rifles) regimental magazine: The Covenanter and the 4 volumes of the Regimental History (With Peter Kerr).
Anna Moore: major contributor to the project for 2 years in helping shape the project, delivering outcomes and outputs and sharing in the evaluation process.
Stewart Moore: his work with matching up archive views of old museum displays was important in helping Anna deliver her PCF objectives (A public UK art database)
Sharon Paton: Knowledge Harvesting: a presentation on its own!
Lee Stower: adding object data to CMS from archive museum reception diaries.
Janet West: added or created data in CMS for 1,142 records
Divya Devadas: “From being a casual worker [at the start of the project] I got my present permanent post at SLLC HQ due to my CMS experience as a transferable skill. I was the only candidate without experience of Plus2 system [a computerised leisure management system used by SLLC].””
Peter Kerr: “Pride in my work – I can see the digitised Covenanter magazine on the public touch screen at Low Parks Museum and can say ‘that’s my work!’”
Liz Malone: “I got to see the amount of work involved in caring for the collection”
Alex Moore: “ While on front of house duties at Low Parks Museum I have been able to help the public more with their enquiries about names of Cameronians events, places, dinner dances and so on…also gives me a role in passing on information to FOH colleagues about the museum building’s past”
Anna Moore: “I have been able to be involved in a lot of the general duties of the collection team. I have gained experience of accessioning, digitisation, exhibition work and answering public enquiries. I have also developed a good understanding of succession planning, and what the benefits of this could be in a museum setting.”
Stewart Moore: “I can now also train others and troubleshoot at work with Plus2 system”
Janet West: Got additional part time job in the private sector.
Divya Devadas: “From being a casual worker [at the start of the project] I got my present permanent post at SLLC HQ due to my CMS experience as a transferable skill. I was the only candidate without experience of Plus2 system [a computerised leisure management system used by SLLC].””
Peter Kerr: “Pride in my work – I can see the digitised Covenanter magazine on the public touch screen at Low Parks Museum and can say ‘that’s my work!’”
Liz Malone: “I got to see the amount of work involved in caring for the collection”
Alex Moore: “ While on front of house duties at Low Parks Museum I have been able to help the public more with their enquiries about names of Cameronians events, places, dinner dances and so on…also gives me a role in passing on information to FOH colleagues about the museum building’s past”
Anna Moore: “I have been able to be involved in a lot of the general duties of the collection team. I have gained experience of accessioning, digitisation, exhibition work and answering public enquiries. I have also developed a good understanding of succession planning, and what the benefits of this could be in a museum setting.”
Stewart Moore: “I can now also train others and troubleshoot at work with Plus2 system”
Janet West: Got additional part time job in the private sector.
Embedding succession planning into our everyday work through
Developing a museum succession planning project policy
Awareness of the importance of succession planning
Weekly round table sharing of information about project and other work
Office layout open plan.
Integral part of each employee’s PDR process
Offering outreach support to other museums and individuals including a presentation to ICOM in Poland by our senior museum officer, Gareth Hunt; supporting AMA work, Monument Fellows and volunteer managers.
Offering work placements.
Encouraging others at SLLC outwith museums to do the same:
From my briefing the Company’s training manager has been developing a pilot scheme in succession planning with the Libraries & Museums senior management team
The Health & Fitness Team with 30 managers is following a succession planning project sparked of by my networking discussions in the HQ kitchen which led to formal meetings with me and now they are taking this forward themselves.
Succession planning project external funding totals:
MGS: £23,955
Trustees The Cameronians (Scottish Rifles): £34,893
Total: £58,848
Without you we couldn’t have done it!
Finally, in the style of the Two Ronnies -Thank you!
Photo of Terry Mackenzie by Hamilton Burgh Public Relations, in his first week in museums, June, 1974.
These are the strategic objectives of the new National Programme, which I will explore in depth
Essentially we want to develop opportunities to widen access to Scotland’s collections as a whole and share knowledge and expertise as our current resources allow.
We recognise the expansion possibilities that there are and know there is keen interest across the sector for more collaborative working.
We must think strategically, and we will endeavour to derive the widest benefit from the projects we involve ourselves in. We will also actively seek external funding to fulfil our interests and try to develop benefits from such projects more widely as is possible.
Partnership working will be critical to this. Today is just one of many opportunities to expand this potential.
Obviously we are aware of the work currently underway to develop a new National Strategy for Scotland’s Museums and Galleries. We are openly participating in this. The new National Programme and the information we have provided you with today will hopefully help you understand currently what NMS can offer and what we are interested in developing in partnership.
Project outline and aims:
Partners
Background
Top Left and clockwise
1st – Glasgow
Ceremonial turtle post, Torres St, Glasgow Life. Collected by Robert Bruce, a Scottish missionary in late 19th century. One of only two known in the world – both on display at Glasgow.
2 and 3 Aberdeen William McGregor’s collection from all over the world but important to the Pacific Fiji and Papua New Guinea.
The Melanesian collection has benefitted extensively from the donation of a collection gathered by William MacGregor (1846 - 1919). MacGregor served the British Colonial Office for 14 years in Fiji, primarily as Chief Medical Officer. The Melanesian collection contains an impressive selection of weaponry and associated items such as dance shields. A number of human remains are part of this collection, which have been taken as colonial 'curios'. The human remains include a skull cap of 'Fijian' cannibal warrior, which is noted to have been used by the principle chief as a drinking cup. The collection has a large number of ornaments for the body used by warriors in battle and as decorative items such as a collar or necklace made from crocodile teeth and polished shells. The collection is accompanied by a group of photo albums taken by the Reverend F G Bowie. These albums are rich resources for placing Marischal's collection of Melanesian items into context. Fijian examples of free standing figure sculpture are rare and have an uncertain purpose. The collection holds a number of figure sculptures an example of which is a wooden carved figure, seated on a stool, and decorated with zigzag, wavy and spiral carvings each filled in with lime.
4 – Perth
Maori Cloak of kakapo feathers
Scotland’s Perth Museum is the only museum worldwide known to have a cloak fully covered with feathers from kākāpō (night parrot). The cloak is a reminder of the cultural significance of this rare bird for Māori. The large flightless kākāpō (Strigops habroptilus) - with its striking green feathers and mysterious nocturnal habits - held great cultural and spiritual value for Māori. A kākāpō-feather cloak would only have been woven for a person of high status. This bird is now one of the rarest parrots in the world, saved from extinction only by an intensive programme of care and management. This cloak includes around 11,000 kākāpō feathers, with a few from kākā hidden among them - possibly only two. The feathers are attached to a foundation of muka (flax fibre).
This cloak was acquired by Scotsman David Ramsay, a natural-history collector and ship's surgeon who settled in Sydney in 1822. Over the next 20 years, he collected ‘curiosities’ - perhaps from ships' captains or from auction rooms - and sent them back to Scotland. In 1842, Ramsay's collection was gifted to the Perth Museum.
5- NMS
A.1939.164Rectangular wooden house panel carved with two grotesque human figures in relief, with eyes inlaid with haliotis shell: New Zealand, Ngati Porou Territory, Maori, c. 1870 Production place Ngati Porou Territory, New Zealand, Polynesia, OCEANIA Production date c. 1870EXCHANGE Otago Museum
Two further panels from the same house are in the Perth Collection, this has only come to light since the project began and so we hope to discover more connections like these – not just donor connections.
6 – Perth
Tahitian Mourners Costume
This remarkable costume once worn by the Chief Mourner at a high-ranking Tahitian's funeral, was acquired by David Ramsay (1794-1860), a native of Perth in Scotland, who sailed to Australia as a ship's surgeon in the early 1820s. He settled in New South Wales, sending back a collection of 'curiosities' to the museum of the Literary and Antiquarian Society of Perth in 1825. The costume in Perth is one of only a handful of examples surviving worldwide, the two other examples in Britain, at the British Museum and the Pitt Rivers Museum in Oxford, were both acquired on the Second of the Voyages of Captain Cook in 1772-4.
7,8,9 - NMS
Papuan Gulf material
Drum, Mask, Shell valuable all Papuan Gulf, Papua New Guinea
The Papuan Gulf and its trade connections with Torres Straits will form one of the likely areas of focus. This area will also look towards the McLean Museum and Art Gallery in Greenock as they too have material related to the British Colonial Officers resident in this region.