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Getting From an Idea to Start-up
Murray Hunter
A Roadmap for today
Create Ideas
Decide on what product each group
would want to be involved in.
Screen the Idea for opportunity
Determine whether there is a market
and how much competition there is.
Determine if the product can be made.
Look at how to develop
the opportunity
Resources, skills, Strategy, how to
make, business model
We can land a man on the moon and return him
successfully to Earth but we are still not too sure
what factors make a firm successful
High Growth
Habitual
Needs based
Lifestyle
Hobby based
Inventor
Retail
Direct marketing
B2B
Product based
Service based
Manufacturing
Engineering
48 different types of
Entrepreneurship
Strategic Business
Analysis
Resources, networks,
capabilities, competitive
environment, etc.
Business Goals
Family Values
The Vision Aspiration
Family Goals
Self Assessment
(Self-efficacy)
Decision Making Skills
Knowledge
Competencies
Personal Goals
Business
Competencies
Knowledge
Production &
Operations
Marketing
Personnel
Financial
Risk Management
Horizontal and
vertical expansion
Aspirations
Self view
Income needs
Time Horizon
View of
retirement
Opportunity
cost of doing
other activities
Passion
Family
Considerations
Generational
evolution
Grooming
successors
Family aspirations
Lifestyle
Attachment
Asset
Fulfillment
Value
Type
Needs
Wants
Liquidity needs
Alternatives
Future
(Retirement)
Time horizon
Investment
options
Risk
management
Tax planning
Opportunity
cost of doing
other activities
Exit barriers
The Individual & Family
Family history, Current family
livelihood, Current Family Status.
Motivational Origins
Social
Regulation Technology
Economy
How we see & feel about the world
Alternatives:
Both for you and potential
customers
The competitive environment
Resources
Skills, competencies & capabilities
Networks
Strategy
Business Model
Influenceof
competitors
Influenceof
competitors
Almost straight imitation
Scarcity
Visiting nurse
Discovery
Construction
Fastfood
(General Characteristics)
1. Cheap
2. Good standard of hygiene
3. Good service
4. Fast and efficient
5. Specialize in a particular food
6. Know what to expect
7. A meeting place for people
Charcoal Burger Grill
1. Location near young people
(university): convenient
2. Cheap and affordable
3. Good service
4. Authentic charcoal BBQ
burger grill (western style)
5. Convenient meeting place
with WiFi etc.
University
Location
Potential success
parameters
ConceptExtraction
Constructed Concept
Concept Extraction
A (location) + B (characteristics)
= C (constructed Concept)
A
B
C
Images and
Connections
Concepts
Ideas
Opportunity
Vision Platform - Perception
Time & Space Potential
Concept Generator –
Making Connections
Sources of Opportunity
Learning:
Conceptual World
Identifying
concepts
Evaluation after
experience
Complete re-
evaluation (seek
further
information)
Real World
Experimentation
& Testing
Structure common to all
opportunities
Vision – Outcomes
Time & Space
Resources
Networks
Skills, Competencies & Capabilities
Competitive Environment
Strategy – scope & depth
“A Narrative”
Evaluated and
Elaborated Upon
The birth of an
opportunity
No Sensitivity High Sensitivity
Ability to see the environment in different ways
Farming in Fiji
Farming is primarily subsistence agriculture
Taro Yam Cassava Ginger
Chillis
Sunday
Monday Morning
Monday Afternoon at the Melbourne
Wholesale Market
Level One Imitation See and belief, little thought
except for viability- logical thinking
Level Two Creative Imitation See and enhance, maybe with
some connection, logic and holistic
creativity
Level Three Creating a new
business Model
Connectivity of different pieces of
information, some imaginatively,
or through re-engineering
Level Four Creating something
new to the world
Complete holistic, imaginative
construction, building from deep
and sparse pieces of prior
knowledge.
AvailabilityIncreases
Usefulness Increases
Media Reports
Ideas
Data
Information
Knowledge
Wisdom
The Continuum from media
reports to wisdom in relation
to availability and usefulness
Introduction
Banana,grape,Pineapple,apple,
orange,papaya,Mangostein
6kilogramsinvariousproportions
accordingtoperson’sownformula
Honey 2liters
Water 20Liters
Procedure:Placeallingredients
togetherinasealedtankandmix.
Leaveforatleastoneyear.This
processcanbespedupbyplacingan
existingenzymeinthemixture.
Formula I: A General Enzyme Base for
Cosmetic Products
Hunter & Yothangrong (2006)
Enzyme (base) Base will consist
heavily of citrus fruits
15 Kilograms
Coconut oil or CDE 2 kilogram
Ash water 15 kilograms
Formula 4: Dishwashing Liquid
Organic Agro-Chemicals
Existing Thai Organic Products
Small Business Verses Entrepreneurship
Value
New food offerings
1 2 3 4 5
Does the idea create value over what might
already be available?
Is this value easily perceived by the
potential customer?
What risk is involved with the idea? (see
risk chart)
Does the idea have potential customers
and will they support the idea?
Can the idea make money?
Will this be hard to do?
Do I have alternative things I can do with
my time? (what is the opportunity cost?)
Am I committed? (Am I motivated
enough?)
Are there great barriers in front of me?
(1=yes, 5 = no)
Can I handle these barriers? (1=no, 5 = yes)
Sub-Total (score out of 50)
Change
In User
Habits
Risk
None
None
Some
Some
Great
Great Dangerous
High
High
None
Change in how and where people buy the product
Medium
Medium
Medium
Low
Low
Technology
Scientific knowledge used in
practical ways in industry
Oxford Dictionary Definition
Scientific
A way of doing something or
thinking: Careful and logical (Adj.)
Oxford Dictionary
Innovation
The introduction of new things,
ideas or ways of doing things
Oxford Dictionary
that there “is also the tendency for Asian countries, including
Malaysia, to deal with the issue of values in development by
Importing many technologies and systems wholesale from
abroad without going through the process of mental
transformation necessary to master them fully. Although
Malaysia is going through rapid transformation, our growth
is one without development in the context of knowledge
contribution to science, engineering and technology.
As long as we are consumers and operators of
sophisticated techniques, plants and technologies
imported wholesale from abroad, we are to a certain
extent undergoing a technology-less form of industrialization.
This transformation of values and attitudes is a key issue
in the nation’s development agenda”[i] .
[i] Asma, A., Going Glocal: Cultural Dimensions in Malaysian Management, Kuala Lumpur,
Malaysian Institute of Management, 1995, P. 179.
Tissue Culture
Microwave Oven Pressure Cooker
Chemicals & Spoons, etc. Glassware
• Minimise Production scale to account for initial low
sales/production quantities and lower capital investment
• Mobile GMP Facility
• Simplified Technology
1 2 3 4 5
Do you have access to the required
technology?
How expensive is this technology? (1
= most expensive - 5 = least
expensive)
Are you able to develop the
necessary technology? (1=no, 5=yes)
Can you modify existing technologies
in a way that will make it less
expensive? (1 = very difficult - 5 =
very easy)
Will the technology give you any
advantage over others already in the
industry?
Sub-Total (score out of 25)
The
Summarised
Entrepreneurial
Process
Idea
Turn into Opportunity
Final Commitment
Start-Up
Growth
Sustainability
Creativity
Innovation
Strategy
Sales
NPD
Networks
Skills,
Capabilities
Resources
Making
Connection
Vision
Platform
Time &
Space
Strategy
Competitive
Field
©Hunter (2011)
The Vision Platform
Social demographics, culture,
generational outlook, experiences,
Cognition, emotions, the psych &
psychotic, & cognitive traps, etc.
Time & Space
Stage of economic, social,
legal, & knowledge
development,
The Ability to Make
Connections
Cognition, creativity, problem
solving, creative tools
The Sources of
Opportunity
Market Void, Technology
Infusion, Structural Changes,
Resource Monopoly, Regulation,
Non-Innovative
The Resource
Base
Personal Skills &
Competencies,
Enterprise
Capabilities
The
Opportunity
Gap
The Ability to Build
Networks
The Competitive Environment
Influence of suppliers, customers,
complementary goods & substitutes, barriers to
entry, the competitive field & influence of social,
technology, economic, & regulatory factors
Strategy
Hunter (2012)
Resources
Tangible Resources Intangible
Resources
Product Designs
Knowledge
Intellectual property
Research &
Development
Creativity
Brands
Team Specific
Experience
Reputation
Organizational
Routines
Relationships
Passion
People
Plant & Equipment
Property & Location
Technology
Cash & Other
Finance
Access to inputs
Business model
Time
Organizational
Culture
New ventures with fewer resources and lack of history in an industry will have issues of legitimacy to
overcome (Aldrich & Fiol 1994).
Patents
Brands
Channel Capacity
Product Design
Market Share
Firm Size
Financial resources
Technology
Size
Access to Inputs
Barriers to Entry &
Differentiation Advantage
Bargaining Power
Cost Advantage
Competitive
Advantage
Venture Growth
Time
Pre-start-up Start-up Growth Maturity Paradox Period
Move to professional management
Management
orientation and
possible decline
Entrepreneurial
orientation and the
pursuit of more
opportunities
Evaluate
opportunity &
imagine what
resources
needed
Create business
model
Acquire & allocate
resources
Cash & Finance
Initial asset &
use and/or
acquisitions
Creation of
brands
Acquire tangible
resources
Require more
working capital
Seek equity
partner or
finance
Develop intangible
resources
Employ peopleSelect location
Identify
necessary
technologies
Create product
designs
Forming
organizational
culture
Develop
organizational
routines
Formal research &
development
Develop
relationships &
reputation
Opportunity
ResourceRequirements
AvailableResources
ResourceGap
Inputs are combined,
transformed and converted
into capabilities.
Organizational capabilities
are used to support
strategies. The objective is
to create value in line with
the value proposition
through defined distribution
channels to generate a
revenue stream.
DistributionChannels
Strategies
The Venture
People
Plant & Equipment
Property & Location
Cash & Other Finance
Technology
Product Designs
Knowledge
Brands
Reputation
Relationships
Organization Culture
Access to inputs
Intellectual Property
Research & Development
Creativity
Team Specific Experience
Organizational Routines
Passion
Inputs Outputs
Perceived
problem
observed
and value
proposition
proposed
through a
product
and/or
service
Product/Service
Revenue Stream
Feedback influences inputs such as reputation, R&D direction, available inputs, level of technology, etc
Determine your needs
Enterprise Capabilities
Specialized Resources
Applied Resources
Generic Resources
Input Resources Raw Materials
Various Support Services
Consultancies
Fixed Costs
People
Property & Location Cash & Other Finance
Technology
Business
Model
Intellectual Property
Knowledge
Brands
Reputation
Organizational Culture
Organizational Routines
Basic Plant & Equipment
Office Space
Product designs
Proprietary Machinery
Creativity Team Ind. Experience
1 2 3 4 5
Can you acquire all the necessary
resources you listed above? (1 = no 5
= yes)
Are there any resources I can't
acquire? (1 = yes 5= no)
Can I do without them? (1 = no 5 =
yes)
Can I develop them as I go along? (1 =
no 2 = yes)
Will the resources you have give you
flexibility? (1 = no 5 = yes)
Sub-Total (score out of 25)
Getting the right skills around you
Start-up Growth Stability
Various cognitive skills
Research skills
Opportunity
Competency
Entrepreneurial
Competency
Relationship
Competency
Strategic
Competency
Management
Competency
Idea
Evaluation
Idea
Discovery
Organizational
Competency
Research skills
Evaluation skills
Decision making
skills
Networking skills
Interpersonal &
communications
skills
Specific technical skills (product)
Basic administration skills
Resource gathering skills
Interpersonal skills
Business plan preparation skills
Oral presentation skills
Production engineering skills
Organizational development skills
Sales skills
Promotional skills
Start-up finance skills
Networking skills
Decision making skills
Various Cognitive Skills
General management skills
Interpersonal skills
Accounting skills
Finance skills
Cash-flow management skills
Marketing skills
Sales skills
Human resource management skills
Logistics management skills
Manufacturing management skills
Leadership
Competency
Creativity
Competency
Entrepreneurial Start-Up Competencies
Entrepreneurial
Strategic
Conceptual
Opportunity
Commitment
Management
Managed Company Competencies
Entrepreneurial
Strategic
Conceptual
Opportunity
Commitment
Management
Competencies Required During the
Essential Oil Development Process
Screening &
Bio-prospecting
Propagation &
domestication or
introduction
Planting, cultivation
& maintenance
Harvesting,
Extraction and
wastage handling
New product
development &
creation of value
added products &
activities
Strategic, operations,
finance and technical
management
Product & venture
management
Marketing &
commercialisation
Sustaining and growing
the enterprise
(adapting & survival)
Output: Result/Performance,
Sustainable and healthy enterprise or
a struggling and failing enterprise
Opportunity and technical
competencies require:
Botany, ethno-botany, research ability,
chemistry, bio-chemistry, analytical
chemistry. Market and specific technical
product knowledge
Technical Competencies require:
Plant physiology, micro-propagation, nursery
management, agronomics
Technical competencies
require:
Bio-system engineering,
Soil management,
entomology, plant nutrition,
Agronomics, field
management, irrigation
engineering
Technical competencies
require:
Thermodynamics and plant
physiology, heat transfer,
distillation engineering,
chemistry, chemical
engineering, agricultural
engineering, environmental
engineering (waste
management)
Strategic, opportunity
and technical
competencies require:
Project management,
marketing management,
chemistry, cosmetic
chemistry, perfumery/
flavour knowledge,
Packaging & design,
manufacturing
engineering
Strategic, organizational,
relationship opportunity
competencies require:
Business strategic, industry
knowledge, industry
networks, ability to raise
finance, ability to plan,
implement & adjust,
leadership, entrepreneurial
Strategic and
organizational
competencies require:
Administrative, financial
management, technical
management, strategic
management, personnel
management, resources
management,
entreprenuerial
Sub-Skills
Book-keeping Product costing Administration Presentation
Sales Business plan preparation Data-entry Negotiation
Budgeting Empathy Imagination Sense of fairness
Interpersonal Technical (product) Promotional Teamwork
Communication Accounting procedures Self reflection Networking
Ability to inspire Deal with uncertainty Resource gathering Paperwork
Skills
Marketing Production Scheduling Delegation Product design
Finance Planning Sourcing Human resources
Organizational Decision making Finance Operational
Personal Competencies
Entrepreneurial competency Managerial competency
Opportunity competency Leadership competency
Creativity competency Conceptual competency
Ethical competency Strategic competency
Emotional intelligence Commitment competency
Enterprise Capabilities
New Product Development Logistics capability Manufacturing capability
Management capability Growth capability Strategic capability
Learning capability Marketing capability Innovation capability
Technology capability Organizational culture
Dynamic Capabilities
Strategy Anchors
Competency Present Not Present Comments
Technical
1. Botany
2. Plant Physiology
3. Chemistry/Analytical
4. Micro-propagation
5. Nursery Management
6. Environmental Engineering
7. Chemical engineering/thermodynamics/etc
8. Soil Management
9. Agronomy/plant nutrition/field management
10. Entomology
11. Irrigation engineering
12. Agricultural Engineering
13. Regulation knowledge
14. Cosmetic chemistry/food etc
15. Perfume/flavours
16. Packaging & design
17. Consumer product manufacturing
Basic
Basic
Experience
Experience
Experience
Basic
Basic
Basic
Low
Low
Low
Low
Low
Low
Low
Low
Low
Need guidance
Need assistance
Need guidance
Assistance Available
Can design
Need appraisal
Use contractor
Use institute
Replicated
experiments
With Environment
Use contractor
Can develop
Need assistance
Learn from
experience
Use contractor
Opportunity/Entrepreneurial/Commitment
1. Able to screen environment for opportunities
2. Able to evaluate opportunities
3. Commitment level
Yes
Yes
Passionate
Need to see
realistically
Relationship
1. Have relationships in target
industries
2. Have relationships in research area
3. Have relationships in finance
industry
A few
A few
Some
Organising/Management
1. Able to project manage
2. Able to administrate
3. Able to financially manage operation
4. Able to undertake research
5. Able to keep key people motivated
Yes
Yes
Yes
Yes
Yes
Strategic
1. Understand dynamics of market and
industry environment
2. Able to plan for a business within
this environment
3. Able to implement, evaluate and
adjust plans in this environment
Yes
Yes
Yes
Believe so but
not tested
Curiosity
Exploration
Discovery
Excitement
Dedication
Mastery
New Skills
Confidence/
Self Esteem
Security &
Purpose
Insight
Passion for
the domain
Openness to
Learning
Obsessive
Persistence
Wisdom
Sub-Total (score out of 25)
1 2 3 4 5
Do I have the necessary skills to
undertake the venture?
If, not can I acquire and develop
these skills (1 = difficult 5 = yes)
Is there a large gap between what
skills I have and what skills I need?
How critical are these skills I don't
have? (1 = critical 5 = not critical)
Will these skills you have give you
flexibility? (1 = no 5 = yes)
Different types of Networks
Support Networks
Resource Networks
Regulatory Networks
Development Networks
Sales Networks
Peer Networks
Two elements:
Technical Know How
Technical Know Who
Decision
Maker
Inside the firm
Father
Accountant
Bank
Customer
Employees
Property
Owner
Competencies
Friends
Expectations
Suppliers
Auto Parts
manufacturers
Automobile
manufacturer
Coordination, Kanban, JIT, etc.
Independent
Dealerships
Sales coordination, Custom
Ordering
Service Centres
Consumers
In constant communication
about service times and
other car owner information
Road Side Assist
Schemes
Doing business without
networks is an
insurmountable barrier to
entry
No Network – No Business
Sources of
Technology Suppliers Customers Competitors Regulators
Other
Stakeholders
Critical
Necessary
Important
Useful
Not Important
Customer A
Customer B
Customer C
Wholesale A
Wholesale B
Supplier A
Supplier B
Supplier C
Backup
Supplier A
Backup
Supplier
B+C
Supplier D
Supplier E
Accountant
Bank
Father
EPA
Taxation
Systems
Software
Best Friend
Competitor A
Competitor B
Competitor C
Stakeholder category
Priority
1 2 3 4 5
Do I know the potentially important
stakeholders? (1 = no, 5 = yes)
Can I get to know the important
stakeholders I don't know? (1 = no, 5
= yes)
Will these stakeholders support me?
(1 = no, 5 = yes)
How open and approachable are the
important stakeholders in this
industry? (1 = Closed, 5 = open)
Are there any special membership
restrictions in the industry (1 = yes, 5
= no special membership restrictions)
Sub-Total (score out of 25)
Production Approach
Usually
OEM
Production
Sales Approach
Marketing Approach
The Branding
ParadigmThe Level of
Competition
The Channel
of
Distribution
The Marketing Mix
Product
Price
Position
Promotion
Customer Solution
Customer Cost
Convenience
Communication
Technology Approach
Veggie burgers
One stall Franchise Manufacture &
Market
One product idea but 3
different types of business
1 2 3 4 5
Do I know exactly where I want
to be in the value chain? (1 = no,
5 = yes)
Can I get to that position? (1 =
no, 5 = yes)
Do I have the skills? (1 = no, 5 =
yes)
Do I have the resources? (1 = no,
5 = yes)
Do I have the networks? (1 = no,
5 = yes)
Sub-Total (score out of 25)
Consumers
Positioning
Targeting
Segmentation
Market
Identification
The Causation Process
Product idea to
compete with
existing products
in market
Attempting
to create
some form
of
competitive
advantage
Opportunity
Refining the
Idea
Concept
The set of possible
ideas/products/markets
The Effectuation Process
Potential new novel
product extending
market field or
creating a new one
through existing or
new channels and
business models.
X X X X
Evolved Strategy
Tactics Applied
Trial and error tactical
use with various levels of
Success/Non-Success
Vision &
Goals
Modified
Vision & GoalsAnticipatedStrategy
ActualPath&
Performance
Wind in the case of a yacht or
environmental turbulence in the
case of a firm.
Customers
Laundry
Service
Service Convenience Price Quality Relationship
Find the important mix for
your business
Industrial
Industrial Markets
These markets usually buy
materials and components to
manufacture other products,
or supplies necessary to run a
business.
Manufacturers usually deal directly
with industrial customers or act
through distributors.
Consumer
Consumer Markets
Consumer products include automobiles, white
goods, electrical goods, fast moving consumer
products and services, including financial, insurance,
travel, etc.
Companies market and sell direct to consumers, through
distributors and/or retailers, etc. Many manufacturers tend to
service national markets, while many service businesses are
localized, except where companies have overcome fragmentation.
International
International Markets
An international market could be any
type of the other markets excepting it
is in a remote location from the
enterprise.
The entering firm will have to decide whether
to enter directly through a fully owned
subsidiary, joint venture with a local partner,
utilize a distributor or other representative,
license or franchise the product or service to a
local company. The enterprise will also have to
adapt its strategies to the local ways of doing
things.
ResaleResale Markets
Second hand goods, some
internet sites like eBay,
Auctions & Real Estate, etc.
Sales often undertaken by
intermediaries, pricing varies
according to demand & supply,
power in market according to scarcity
Government
Government Markets
Usually high volume capital &
service products.
Goods usually decided upon through
issuing specifications and tenders. In
some industries the government market
can be up to 60% of the total market.
This market although decisions made
through tenders, strategies based upon
building strong relationships necessary.
Types
of Markets
Competitive Rivalries
Lemongrass quick yield and
straightforward to cultivate and distil
– expect high elasticity of supply
from both existing and new
producers.
Producers of substitutes very
aggressive
Bargaining Power of Suppliers
Collecting the most suitable
planting material require effort.
Extraction and
harvest .technology needs to be
acquired or developed
Analytical equipment or service
maybe expensive/remote.
Substitutes
Citral (main constituents) can
be produced from a number of
chemical feed stocks.
Alternative oils (litsea cubeba)
cost much less to produce.
Lemon myrtle oil much
smoother and acceptable to
end users
Many alternatives to
lemongrass in product
formulations.
Trends & Technology
Alternative technologies to
steam distillation (CO2)
can make much smoother
oil but will increase capital
needs greatly.
Natural, exotic, organic,
FAIRTRADE could
increase oils popularity (?)
if seen as exotic.
Substitutes
Trends&Technology Bargaining
power of
buyers
Bargaining
power of
suppliers
Competitive
Rivalries
Regulation
Regulation
SCCP placed lemongrass oil
under scrutiny as a cosmetic
ingredient in EU.
Industry Competitors
Intensity of Rivalry
Bargaining Power of Buyers
Currently small item of trade in
flavour industry, strong
relationships with established
producers.
Opportunities
Cognitive Bias
An identified market where enterprise
resources and competencies will be able
to exploit
The potential opportunity will have a
large enough market size to sustain the
enterprise
The enterprise will be able to take
advantage of this opportunity better than
any other competitors
Outside elements in the supply chain will
support the enterprise
Any factor or group of factors that will
allow the enterprise to grow in a
sustainable manner within the market
environment
Threats
Competitors identifying the same
opportunities and enacting upon them
The regulatory environment and
potential changes within it
Inability to penetrate the existing
supply chain and make alternative
strategies
Dependence on survival from a single
or very few customers
Depending on a single product for total
Any factor or group of factors that
may potentially hinder enterprise
growth in a sustainable manner
without any contingencies verse
acts of God, bad weather, drought, etc.
Strengths
Personal and enterprise
competencies, knowledge &
experience that can be utilized for
the benefit of the enterprise
Facilities, infrastructure, financial
backing & liquidity, long timeframe
view
Ability to learn through research
and experimentation
Any network connections with
industry and access to the supply
chain for both information and
marketing
Ambition and vision (but not
delusional), focus & commitment
Ability to innovate technically,
market and organizational wise
Any factor or group of factors that
can assist the enterprise gain
competitive advantage over its
competitors
Weaknesses
Competency gap
Short term timeframe, no fall back position if positive results
delayed or there are technical or market failures
Poor infrastructure that hinders production or marketing
Shortage of funds to undertake project to completion
Qualified or lack of commitment by any key people within
organization
Lack of network, knowledge and access to supply chain
Any factor or group of factors that can hinder the
enterprise gain competitive advantage over its
competitors
Opportunities are seen with bias
according to knowledge,
experience, wisdom, educational
background, market knowledge,
competencies, etc.
Risks/
Uncertainties
Any factor or
groups of factors
that make
outcomes uncertain
in the future
Any factor or
groups of factors
that may lead to
venture failure
High
Market
Growth
Low
Strong Weak
Relative Competitive Position
Crude
Essential Oil
Steam
Distilled
Essential
Oil under
CO2
extraction
Cosmetic
production for
international
market
Organic
Cosmetic
production for
international
market
Essential Oil
Based Agro-
chemical
Organisational Capability
Creative, Opportunity, conceptual, strategic,
Learning, Organisational, financial, Technical,
Marketing, Networking and Commitment
Competencies
How the Business is Currently
Performing
The base for potential future
Development
Resources Existing and Available to
the Business
The Set of Potential
Opportunities
TimeandCompanyEvolution/Change
Enterprise Performance
Personal
Objectives
StrengthsandWeaknesses
ThemePersonalResourcesNetwork
ProductManagementFinance
4Ps&SkillsFacilities
Attributes
ExternalInfluences&Threats
MarketEconomyRegulationTechnology
PositionSocialSituationChange&
CompetitionAspirationsDevelopment
Key internal
influences on
the strategic
process
The process of
product/market
development
Key external
influences on
the strategic
process
Competitive Position
Cognitive Bias
Structural/Support
Strategies
Interventional
Strategies
Your Moves
Your
Competitor’s
Moves
Your advantages &
Disadvantages
©Hunter (2011)
Range of Generic
Strategies
Convergence DivergenceAspirational Brand
Strategy
Duplication &
Replication
Creating Customer
Utility
Tactical
Combination
Extension
Synthesis
Segmenting
Differentiation
Creative ImitationMarket LeadershipNew Business
Model
Imitation
Cost Advantage
Technology
Superiority
Overcoming
Fragmentation
Dynamic Strategy
Opportunity
Foundation (Capacity
Building) Strategies
Finance, Gearing, Asset
Management, Location
Decisions, Identity, Mission,
etc.
Enterprise capabilities
Administrative
(Support) Strategies
Financial (operational),
Procurement, Logistical, Human
Resources, Operational Policies,
Work Procedures, etc.
Operational Strategies
Competitive strategies: Marketing,
Sales, Advertising, Channel, New
product development, Intellectual
property, supply chain, etc.
General Operational: Manufacturing,
product & customer service support,
accounting, etc.
Tactical Actions &
Behavior
Field Promotion, Discounts,
Incentives, Selling, Product
Styles, etc.
Sales Revenues, Profitability, Other market
Measures, Growth, Sustainability, Survival
Opportunity
Manifestation as a set of strategies
(Product, Channel, Business model, etc.)
Factors and causes leading to the Opportunity
Conditions
(Social, Economic, Technology, & Regulatory
Conditions)
The Sources of Opportunity
(Market Void, Technology Infusion, Structural
Changes, Resource Monopoly, Regulation & non-
Innovative Sources)
Resources
Resources
Resources
Resources
Resources
Capabilities
Capabilities
Capabilities Capabilities
Capabilities
Opportunities
Environment
Network
Firm Opportunity
Trajectory
Firm Alternative
Opportunity Trajectory
Field of Network
Based
Opportunities
Mamor Chocolates- Melbourne Chocolate History Tours™
Organically produced high active
concentration shampoo with product
variants to suit various conditions.
Central Theme
(Product Proposition)
Underlying
Assumptions High & discerning
market end.
Customers who
want mass
custom produced
products.
Low
competition
in segment.
Rapidly growing
segment.
Products match
personal values.
Sustainable
Strategy
Characteristics
Brand
Theme
Features Benefits
Signal
Attributes
Channels
Things are
always a
mystery until
we get there
1 2 3 4 5
Are there a number of strategy
options for my idea? (1 = no, 5 = yes)
Can I overcome any barriers of entry
within the market and value chain? (1
= no, 5 = yes)
Can I overcome and/or react to
external threats? (1 = no, 5 = yes)
Do I have the right strengths to
pursue my desired strategies? (1 = no,
5 = yes)
Do any weaknesses I have prevent me
from implementing the strategies I
have in mind? (1 = yes, 5 = no)
Sub-Total (score out of 25)
New Product
Development
Hunters Brands Sdn. Bhd.
Standard Product Costing Sheet
Product: Ant Attack Liquid 100ml Size: 0.1
Formulation No: Date: 16/6/03
Units per packet: 1 No. Packets per Outer Carton: 6
Individual Unit Size: 0.1 Batch Size (Kg): 100
Part 1: Chemical Materials
Ingredient Quantity Price Extension
Ethanol 93 $2.500 $232.500
Clove Oil 5.25 $35.000 $183.750
Peppermint Oil 0.7 $38.000 $26.600
Citronella Oil 1.05 $35.000 $36.750
$0.000
$0.000
$0.000
$0.000
$0.000
$0.000
$0.000
$0.000
$0.000
100
Batch Cost: $479.600
Cost Per Kilogram: $4.796
Wastage Cost per raw unit: $0.480
Factor Cost per Packet: $0.480
0.00% Cost Per Outer Qty: $2.878
Ctn Cost per yield: $2.878
Ave. Yield/ Units per Batch: 1000 Date Last Updated:
Part 2: Packaging Materials
Item Unit Mea Quantity Price Extension
Ant Attack Inner Box unit 6 $0.190 $1.140
Ant Attack 50ml Label unit 6 $0.095 $0.570
Ant Attack Bottle unit 6 $0.750 $4.500
Ant Attack 50ml Outer carton unit 1 $0.450 $0.450
$0.000
$0.000
$0.000
$0.000
$0.000
Total Packaging: $6.660
Part 3: Labour
Mean Labour Cost $0.70
Mean Fixed Overhead $0.00
Mean Administrative Cost $0.00
$0.70
Part 4: Total Product Cost
Unit Carton % Total
Materials $0.480 $2.878 28.11
Packaging $1.110 $6.660 65.05
Labour $0.117 $0.700 6.84
Total $1.706 $10.238
Part 5: Selling Prices and Margins
Sell Price Gross Contribution % Margin
Transfer Price -$10.24 #DIV/0!
Sell 1: Whole/Distributor -$10.24 #DIV/0!
Sell 2: Retailers -$10.24 #DIV/0!
Sell 3: Export -$10.24 #DIV/0!
Sell 4: Other -$10.24 #DIV/0!
Wholesaler Price Structure & Sales Projection
Wholesaler: National Location: Date: 1/6/03
1 2 3 4 5 6 7 8
Super Roach Ant Ant Citro
Cit. candle Attack Attack (P) Attack (L) Fresh 500ml
Carton Size 24 24 24 24 12
RSP (Unit) $3.50 $5.60 $4.20 $5.90 $7.90
Margin 16.67% 16.67% 16.67% 16.67% 16.67%
RP (Carton) $70.00 $112.00 $84.00 $118.00 $79.00 $0.00 $0.00 $0.00
Carton calculations:
Whl'slr Margin % 15.00% 15.00% 15.00% 15.00% 15.00%
Whl'slr GP (RM) $10.50 $16.80 $12.60 $17.70 $11.85 $0.00 $0.00 $0.00
Gross Invoice Price $59.50 $95.20 $71.40 $100.30 $67.15 $0.00 $0.00 $0.00
A&P % 15.00% 15.00% 15.00% 15.00% 15.00%
A&P Amount (RM) $10.50 $16.80 $12.60 $17.70 $11.85 $0.00 $0.00 $0.00
Net Invoice Price $49.00 $78.40 $58.80 $82.60 $55.30 $0.00 $0.00 $0.00
Media % 5.00% 5.00% 5.00% 5.00% 5.00%
Media Amount (RM) $3.50 $5.60 $4.20 $5.90 $3.95 $0.00 $0.00 $0.00
Net Price (Before Mrkt) $45.50 $72.80 $54.60 $76.70 $51.35 $0.00 $0.00 $0.00
Freight $1.00 $1.00 $1.00 $1.00 $1.20
Gross Margin % 54.29% 132.81% 178.86% 73.38% 39.30% #DIV/0! #DIV/0! #DIV/0!
Gross Margin RM $15.66 $40.96 $34.38 $32.04 $14.15 $0.00 $0.00 $0.00
Cost $28.84 $30.84 $19.22 $43.66 $36.00
1 2 3 4 5
Can I make this product or deliver the
service? (1 = no, 5 = yes)
Do I have the skills, resources, and
advice available to help me develop
the product? (1 = no, 5 = yes)
Do I have the time and patience to
develop the product? (1 = no, 5 = yes)
Will the cost of the product enable
me to sell it profitability? (1 = no, 5 =
yes)
Will the cost of the product enable
me to sell it competitively? (1 = no, 5
= yes)
Sub-Total (score out of 25)
Idea/Product/Concept
1. What is the idea/product/concept?
2. Is there a consumer need for this idea/product/concept?
3. Do many people need this idea/product/concept?
4. How do consumers cope with their problem/need/want without this
idea/product/concept
now?
5. Will this idea/product/concept provide a better solution to the consumer than
what is
already available?
Marketing
1. Who are the potential customers and target market?
2. How many potential customers are there (how large is the market)?
3. Who are the competitors (and potential competitors)?
4. How are your competitors doing in the market (decline, stable, growth)?
5. Is it their major business (do they rely on other forms of business)?
6. How will you promote the product (what advertising and promotion
strategy)?
7. What will be your pricing strategy (what revenue over cost)?
8. Do you have the ability to reach potential customers?
Skills
1. What skills do you need to realize the opportunity?
2. Do you have these skills or can they be acquired?
3. Are these skills commonly available to all competitors (and
potential)?
4. Can I manage this venture?
Networks
1. What networks do I need on the supply side?
2. What networks do I need to obtain resources (materials, people,
finance)?
3. What networks do I need on the sales side?
4. How crucial are these networks to success/failure?
Resources
1. What resources do I need?
2. Are these resources available?
3. Are these resources within my reach?
4. Are these resources available to everyone?
5. Will I have enough financial resources to sustain this venture?
Product
1. Does the product solve a consumer problem, or satisfy a want or
need?
2. Is this problem, want or need an important one?
3. What are the alternative solutions to the consumer?
4. What is the cost to the consumer of these solutions?
Product/Strategy
1. Can I develop a product/strategy that is different from others?
2. Will this different product/strategy be valued (or provide
benefits) to consumers?
Source of Opportunity
Vision
&
Objectives
Networks
Key
Stakeholders
Key
Activities
Key
Resources
Key
Capabilities
Technology
Themes
Customer
engagement
Channels
Cost
Structure
Value
Propositions
Revenue
Streams
Strategies
An exciting low
cost airline to fly
on
Young &
invigorating image
Baggage
No baggage transfers
No connection with
other airline baggage
services
Baggage surcharge
Auto-check with no
baggage
Internet Bookings
Limited use of
travel agents
Fast Aircraft
turn-around times
Not burdened by
traditional air and ground
crew procedures
No connection with other
airlines
Standardized aircraft to
cut down on
maintenance costs
Extra means of
revenue
Paid snacks & meals
Seating
Blankets
Computerized ticketing
methods
Related businesses -
hotels
General savings on
overheads
Low landing charges
and terminal fees
Headquarters located
at airport terminal
Young good looking
air & ground crews
Modern and trendy
aircraft interiors
Advertising image
Vision &
Objectives
Strategy
Key activities
Key
capabilities
Themes
Revenue
streams
Channels
Source of
opportunity
Customer
segments
Technology
Key
stakeholders
Networks
Cost
structure
Key
resources
Value
propositions
Business Model
1 2 3 4 5
Is my vision and objectives clear?
(1 = no, 5 = yes)
Do I know what my key activities
will be? (1 = no, 5 = yes)
Do I know what my key
capabilities should be? (1 = no, 5
= yes)
Am I sure about how I should
engage the customer? (1 = no, 5
= yes)
Do I know what my revenue
streams will be? (1 = no, 5 = yes)
Sub-Total (score out of 25)
Idea Appraisal (out of 50)
Technology Appraisal (out of 25)
Resources Appraisal (out of 25)
Skills Appraisal (out of 25)
Network Appraisal (out of 25)
Value Chain Appraisal (out of 25)
Strategy Appraisal (out of 25)
New Product Development Appraisal (out of 25)
Business model appraisal (out of 25)
Total Possible (250)
Multiple X 4/10 %
100% Outstanding (the ideal business opportunity)
90-99% Very Good
80-89% Good (the plan is sound with a few areas
that need to be refined)
70-79% Above Average (this plan has some good
areas but needs reevaluation and
improvement)
60-69% Average (some areas covered in detail yet
other areas show Weaknesses)
50-59% Below average (most areas evaluation and
improvement)
Below 50% Poor (plan needs to be researched and
documented much better)
The novelty of a
new essential oil
The potential
uses & applications
of the new essential
oil
The closeness of
any substitutes
The stability of
the essential oil
in applications
The
cost/performance
ratio
The Toxicity
The general
consistency of
quality and supply
The prevailing
market/product
trends
The current
level of
technology
Low Novelty High Novelty
Low Potential High Potential
Close
Substitutes
No Close
Substitutes
Poor Stability Good Stability
Poor Ratio Good Ratio
High Toxicity Low Toxicity
Low
Consistency
High
Consistency
Low Trend
Match
High Trend
Match
High
likelihood of
synthesis
Low
Likelihood of
Synthesis
A BDC
A Grid showing the characteristics of a new essential oil
Genetic Material
Habitat &
Topography
Suitability
Soil Type,
Texture &
Drainage
Suitability
Temperature
Range
Suitability
Rainfall
Suitability
Access to
Irrigation
Diurnal
Radiation
Crop
Maintenance
Cycle
Pest, Disease &
Weed Control
Issues
Easily
Available
Need to
Develop
Very Suitable
Not Suitable
or Need to
Develop
Very Suitable Not Suitable
Very Suitable Out of Range
Very Suitable Deficient or
Excessive
Yes No
Very Suitable Out of Range
Common &
Generic
Require
Specialized
Processes
Common &
Generic
Require
Specialized
Processes
Harvest &
Extraction
Processes
Common &
Generic
Require
Specialized
Processes
The Agronomic Characteristics Required for the New Essential Oil
Technology
Required
Level of
Mechanization
Required
Research &
Development
Time-frame
Capital
Requirements
Crop Cycle
Timeframe
(Additional)
Infrastructure
Required
Regulatory
Issues
Skills,
Competencies
& Capabilities
Required
Networks,
Market, Potential
Competitors, etc.
Low &
Generic
High &
Specialized
Low and/or
Generic
High and/or
specialized
Short & straight
forward
Long &
Complex
Low High
Short Long
Low
High
Low Need of
Consideration
High Need of
Consideration
Common &
Generic
Rare &
Specialized
Available
Networks, Wide
Market & high
competition
Need Network,
Specialized
Market, Few
Competitors
Potential
Revenue HighLow
The Project Characteristics.
From idea to start up

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From idea to start up

  • 1. Getting From an Idea to Start-up Murray Hunter
  • 2. A Roadmap for today Create Ideas Decide on what product each group would want to be involved in. Screen the Idea for opportunity Determine whether there is a market and how much competition there is. Determine if the product can be made. Look at how to develop the opportunity Resources, skills, Strategy, how to make, business model
  • 3.
  • 4. We can land a man on the moon and return him successfully to Earth but we are still not too sure what factors make a firm successful
  • 5.
  • 6.
  • 7.
  • 8. High Growth Habitual Needs based Lifestyle Hobby based Inventor Retail Direct marketing B2B Product based Service based Manufacturing Engineering 48 different types of Entrepreneurship
  • 9. Strategic Business Analysis Resources, networks, capabilities, competitive environment, etc. Business Goals Family Values The Vision Aspiration Family Goals Self Assessment (Self-efficacy) Decision Making Skills Knowledge Competencies Personal Goals Business Competencies Knowledge Production & Operations Marketing Personnel Financial Risk Management Horizontal and vertical expansion Aspirations Self view Income needs Time Horizon View of retirement Opportunity cost of doing other activities Passion Family Considerations Generational evolution Grooming successors Family aspirations Lifestyle Attachment Asset Fulfillment Value Type Needs Wants Liquidity needs Alternatives Future (Retirement) Time horizon Investment options Risk management Tax planning Opportunity cost of doing other activities Exit barriers The Individual & Family Family history, Current family livelihood, Current Family Status. Motivational Origins
  • 10.
  • 11. Social Regulation Technology Economy How we see & feel about the world Alternatives: Both for you and potential customers The competitive environment Resources Skills, competencies & capabilities Networks Strategy Business Model Influenceof competitors Influenceof competitors
  • 12.
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  • 28. Fastfood (General Characteristics) 1. Cheap 2. Good standard of hygiene 3. Good service 4. Fast and efficient 5. Specialize in a particular food 6. Know what to expect 7. A meeting place for people Charcoal Burger Grill 1. Location near young people (university): convenient 2. Cheap and affordable 3. Good service 4. Authentic charcoal BBQ burger grill (western style) 5. Convenient meeting place with WiFi etc. University Location Potential success parameters ConceptExtraction Constructed Concept Concept Extraction A (location) + B (characteristics) = C (constructed Concept) A B C
  • 29.
  • 30. Images and Connections Concepts Ideas Opportunity Vision Platform - Perception Time & Space Potential Concept Generator – Making Connections Sources of Opportunity Learning: Conceptual World Identifying concepts Evaluation after experience Complete re- evaluation (seek further information) Real World Experimentation & Testing Structure common to all opportunities Vision – Outcomes Time & Space Resources Networks Skills, Competencies & Capabilities Competitive Environment Strategy – scope & depth “A Narrative” Evaluated and Elaborated Upon The birth of an opportunity
  • 31.
  • 32.
  • 33.
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  • 35. No Sensitivity High Sensitivity Ability to see the environment in different ways
  • 36.
  • 37.
  • 38. Farming in Fiji Farming is primarily subsistence agriculture
  • 39. Taro Yam Cassava Ginger Chillis
  • 40. Sunday Monday Morning Monday Afternoon at the Melbourne Wholesale Market
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46. Level One Imitation See and belief, little thought except for viability- logical thinking Level Two Creative Imitation See and enhance, maybe with some connection, logic and holistic creativity Level Three Creating a new business Model Connectivity of different pieces of information, some imaginatively, or through re-engineering Level Four Creating something new to the world Complete holistic, imaginative construction, building from deep and sparse pieces of prior knowledge.
  • 47. AvailabilityIncreases Usefulness Increases Media Reports Ideas Data Information Knowledge Wisdom The Continuum from media reports to wisdom in relation to availability and usefulness
  • 48.
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  • 101. Enzyme (base) Base will consist heavily of citrus fruits 15 Kilograms Coconut oil or CDE 2 kilogram Ash water 15 kilograms Formula 4: Dishwashing Liquid
  • 102.
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  • 131. Small Business Verses Entrepreneurship
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  • 168.
  • 169. 1 2 3 4 5 Does the idea create value over what might already be available? Is this value easily perceived by the potential customer? What risk is involved with the idea? (see risk chart) Does the idea have potential customers and will they support the idea? Can the idea make money? Will this be hard to do? Do I have alternative things I can do with my time? (what is the opportunity cost?) Am I committed? (Am I motivated enough?) Are there great barriers in front of me? (1=yes, 5 = no) Can I handle these barriers? (1=no, 5 = yes) Sub-Total (score out of 50)
  • 170. Change In User Habits Risk None None Some Some Great Great Dangerous High High None Change in how and where people buy the product Medium Medium Medium Low Low
  • 171.
  • 172. Technology Scientific knowledge used in practical ways in industry Oxford Dictionary Definition
  • 173. Scientific A way of doing something or thinking: Careful and logical (Adj.) Oxford Dictionary
  • 174. Innovation The introduction of new things, ideas or ways of doing things Oxford Dictionary
  • 175. that there “is also the tendency for Asian countries, including Malaysia, to deal with the issue of values in development by Importing many technologies and systems wholesale from abroad without going through the process of mental transformation necessary to master them fully. Although Malaysia is going through rapid transformation, our growth is one without development in the context of knowledge contribution to science, engineering and technology. As long as we are consumers and operators of sophisticated techniques, plants and technologies imported wholesale from abroad, we are to a certain extent undergoing a technology-less form of industrialization. This transformation of values and attitudes is a key issue in the nation’s development agenda”[i] . [i] Asma, A., Going Glocal: Cultural Dimensions in Malaysian Management, Kuala Lumpur, Malaysian Institute of Management, 1995, P. 179.
  • 177.
  • 178.
  • 179. Microwave Oven Pressure Cooker Chemicals & Spoons, etc. Glassware
  • 180.
  • 181.
  • 182.
  • 183.
  • 184.
  • 185. • Minimise Production scale to account for initial low sales/production quantities and lower capital investment • Mobile GMP Facility • Simplified Technology
  • 186.
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  • 189.
  • 190.
  • 191.
  • 192. 1 2 3 4 5 Do you have access to the required technology? How expensive is this technology? (1 = most expensive - 5 = least expensive) Are you able to develop the necessary technology? (1=no, 5=yes) Can you modify existing technologies in a way that will make it less expensive? (1 = very difficult - 5 = very easy) Will the technology give you any advantage over others already in the industry? Sub-Total (score out of 25)
  • 193. The Summarised Entrepreneurial Process Idea Turn into Opportunity Final Commitment Start-Up Growth Sustainability Creativity Innovation Strategy Sales NPD
  • 195. The Vision Platform Social demographics, culture, generational outlook, experiences, Cognition, emotions, the psych & psychotic, & cognitive traps, etc. Time & Space Stage of economic, social, legal, & knowledge development, The Ability to Make Connections Cognition, creativity, problem solving, creative tools The Sources of Opportunity Market Void, Technology Infusion, Structural Changes, Resource Monopoly, Regulation, Non-Innovative The Resource Base Personal Skills & Competencies, Enterprise Capabilities The Opportunity Gap The Ability to Build Networks The Competitive Environment Influence of suppliers, customers, complementary goods & substitutes, barriers to entry, the competitive field & influence of social, technology, economic, & regulatory factors Strategy Hunter (2012)
  • 196.
  • 197. Resources Tangible Resources Intangible Resources Product Designs Knowledge Intellectual property Research & Development Creativity Brands Team Specific Experience Reputation Organizational Routines Relationships Passion People Plant & Equipment Property & Location Technology Cash & Other Finance Access to inputs Business model Time Organizational Culture
  • 198. New ventures with fewer resources and lack of history in an industry will have issues of legitimacy to overcome (Aldrich & Fiol 1994). Patents Brands Channel Capacity Product Design Market Share Firm Size Financial resources Technology Size Access to Inputs Barriers to Entry & Differentiation Advantage Bargaining Power Cost Advantage Competitive Advantage
  • 199. Venture Growth Time Pre-start-up Start-up Growth Maturity Paradox Period Move to professional management Management orientation and possible decline Entrepreneurial orientation and the pursuit of more opportunities Evaluate opportunity & imagine what resources needed Create business model Acquire & allocate resources Cash & Finance Initial asset & use and/or acquisitions Creation of brands Acquire tangible resources Require more working capital Seek equity partner or finance Develop intangible resources Employ peopleSelect location Identify necessary technologies Create product designs Forming organizational culture Develop organizational routines Formal research & development Develop relationships & reputation
  • 201. Inputs are combined, transformed and converted into capabilities. Organizational capabilities are used to support strategies. The objective is to create value in line with the value proposition through defined distribution channels to generate a revenue stream. DistributionChannels Strategies The Venture People Plant & Equipment Property & Location Cash & Other Finance Technology Product Designs Knowledge Brands Reputation Relationships Organization Culture Access to inputs Intellectual Property Research & Development Creativity Team Specific Experience Organizational Routines Passion Inputs Outputs Perceived problem observed and value proposition proposed through a product and/or service Product/Service Revenue Stream Feedback influences inputs such as reputation, R&D direction, available inputs, level of technology, etc Determine your needs
  • 202. Enterprise Capabilities Specialized Resources Applied Resources Generic Resources Input Resources Raw Materials Various Support Services Consultancies Fixed Costs People Property & Location Cash & Other Finance Technology Business Model Intellectual Property Knowledge Brands Reputation Organizational Culture Organizational Routines Basic Plant & Equipment Office Space Product designs Proprietary Machinery Creativity Team Ind. Experience
  • 203. 1 2 3 4 5 Can you acquire all the necessary resources you listed above? (1 = no 5 = yes) Are there any resources I can't acquire? (1 = yes 5= no) Can I do without them? (1 = no 5 = yes) Can I develop them as I go along? (1 = no 2 = yes) Will the resources you have give you flexibility? (1 = no 5 = yes) Sub-Total (score out of 25)
  • 204. Getting the right skills around you
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  • 209. Start-up Growth Stability Various cognitive skills Research skills Opportunity Competency Entrepreneurial Competency Relationship Competency Strategic Competency Management Competency Idea Evaluation Idea Discovery Organizational Competency Research skills Evaluation skills Decision making skills Networking skills Interpersonal & communications skills Specific technical skills (product) Basic administration skills Resource gathering skills Interpersonal skills Business plan preparation skills Oral presentation skills Production engineering skills Organizational development skills Sales skills Promotional skills Start-up finance skills Networking skills Decision making skills Various Cognitive Skills General management skills Interpersonal skills Accounting skills Finance skills Cash-flow management skills Marketing skills Sales skills Human resource management skills Logistics management skills Manufacturing management skills Leadership Competency Creativity Competency
  • 210. Entrepreneurial Start-Up Competencies Entrepreneurial Strategic Conceptual Opportunity Commitment Management Managed Company Competencies Entrepreneurial Strategic Conceptual Opportunity Commitment Management
  • 211. Competencies Required During the Essential Oil Development Process Screening & Bio-prospecting Propagation & domestication or introduction Planting, cultivation & maintenance Harvesting, Extraction and wastage handling New product development & creation of value added products & activities Strategic, operations, finance and technical management Product & venture management Marketing & commercialisation Sustaining and growing the enterprise (adapting & survival) Output: Result/Performance, Sustainable and healthy enterprise or a struggling and failing enterprise Opportunity and technical competencies require: Botany, ethno-botany, research ability, chemistry, bio-chemistry, analytical chemistry. Market and specific technical product knowledge Technical Competencies require: Plant physiology, micro-propagation, nursery management, agronomics Technical competencies require: Bio-system engineering, Soil management, entomology, plant nutrition, Agronomics, field management, irrigation engineering Technical competencies require: Thermodynamics and plant physiology, heat transfer, distillation engineering, chemistry, chemical engineering, agricultural engineering, environmental engineering (waste management) Strategic, opportunity and technical competencies require: Project management, marketing management, chemistry, cosmetic chemistry, perfumery/ flavour knowledge, Packaging & design, manufacturing engineering Strategic, organizational, relationship opportunity competencies require: Business strategic, industry knowledge, industry networks, ability to raise finance, ability to plan, implement & adjust, leadership, entrepreneurial Strategic and organizational competencies require: Administrative, financial management, technical management, strategic management, personnel management, resources management, entreprenuerial
  • 212. Sub-Skills Book-keeping Product costing Administration Presentation Sales Business plan preparation Data-entry Negotiation Budgeting Empathy Imagination Sense of fairness Interpersonal Technical (product) Promotional Teamwork Communication Accounting procedures Self reflection Networking Ability to inspire Deal with uncertainty Resource gathering Paperwork Skills Marketing Production Scheduling Delegation Product design Finance Planning Sourcing Human resources Organizational Decision making Finance Operational Personal Competencies Entrepreneurial competency Managerial competency Opportunity competency Leadership competency Creativity competency Conceptual competency Ethical competency Strategic competency Emotional intelligence Commitment competency Enterprise Capabilities New Product Development Logistics capability Manufacturing capability Management capability Growth capability Strategic capability Learning capability Marketing capability Innovation capability Technology capability Organizational culture Dynamic Capabilities Strategy Anchors
  • 213. Competency Present Not Present Comments Technical 1. Botany 2. Plant Physiology 3. Chemistry/Analytical 4. Micro-propagation 5. Nursery Management 6. Environmental Engineering 7. Chemical engineering/thermodynamics/etc 8. Soil Management 9. Agronomy/plant nutrition/field management 10. Entomology 11. Irrigation engineering 12. Agricultural Engineering 13. Regulation knowledge 14. Cosmetic chemistry/food etc 15. Perfume/flavours 16. Packaging & design 17. Consumer product manufacturing Basic Basic Experience Experience Experience Basic Basic Basic Low Low Low Low Low Low Low Low Low Need guidance Need assistance Need guidance Assistance Available Can design Need appraisal Use contractor Use institute Replicated experiments With Environment Use contractor Can develop Need assistance Learn from experience Use contractor Opportunity/Entrepreneurial/Commitment 1. Able to screen environment for opportunities 2. Able to evaluate opportunities 3. Commitment level Yes Yes Passionate Need to see realistically
  • 214. Relationship 1. Have relationships in target industries 2. Have relationships in research area 3. Have relationships in finance industry A few A few Some Organising/Management 1. Able to project manage 2. Able to administrate 3. Able to financially manage operation 4. Able to undertake research 5. Able to keep key people motivated Yes Yes Yes Yes Yes Strategic 1. Understand dynamics of market and industry environment 2. Able to plan for a business within this environment 3. Able to implement, evaluate and adjust plans in this environment Yes Yes Yes Believe so but not tested
  • 215. Curiosity Exploration Discovery Excitement Dedication Mastery New Skills Confidence/ Self Esteem Security & Purpose Insight Passion for the domain Openness to Learning Obsessive Persistence Wisdom
  • 216. Sub-Total (score out of 25) 1 2 3 4 5 Do I have the necessary skills to undertake the venture? If, not can I acquire and develop these skills (1 = difficult 5 = yes) Is there a large gap between what skills I have and what skills I need? How critical are these skills I don't have? (1 = critical 5 = not critical) Will these skills you have give you flexibility? (1 = no 5 = yes)
  • 217.
  • 218. Different types of Networks Support Networks Resource Networks Regulatory Networks Development Networks Sales Networks Peer Networks Two elements: Technical Know How Technical Know Who
  • 220. Auto Parts manufacturers Automobile manufacturer Coordination, Kanban, JIT, etc. Independent Dealerships Sales coordination, Custom Ordering Service Centres Consumers In constant communication about service times and other car owner information Road Side Assist Schemes
  • 221.
  • 222. Doing business without networks is an insurmountable barrier to entry No Network – No Business
  • 223. Sources of Technology Suppliers Customers Competitors Regulators Other Stakeholders Critical Necessary Important Useful Not Important Customer A Customer B Customer C Wholesale A Wholesale B Supplier A Supplier B Supplier C Backup Supplier A Backup Supplier B+C Supplier D Supplier E Accountant Bank Father EPA Taxation Systems Software Best Friend Competitor A Competitor B Competitor C Stakeholder category Priority
  • 224. 1 2 3 4 5 Do I know the potentially important stakeholders? (1 = no, 5 = yes) Can I get to know the important stakeholders I don't know? (1 = no, 5 = yes) Will these stakeholders support me? (1 = no, 5 = yes) How open and approachable are the important stakeholders in this industry? (1 = Closed, 5 = open) Are there any special membership restrictions in the industry (1 = yes, 5 = no special membership restrictions) Sub-Total (score out of 25)
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  • 234. The Branding ParadigmThe Level of Competition The Channel of Distribution
  • 235. The Marketing Mix Product Price Position Promotion Customer Solution Customer Cost Convenience Communication
  • 237. Veggie burgers One stall Franchise Manufacture & Market One product idea but 3 different types of business
  • 238. 1 2 3 4 5 Do I know exactly where I want to be in the value chain? (1 = no, 5 = yes) Can I get to that position? (1 = no, 5 = yes) Do I have the skills? (1 = no, 5 = yes) Do I have the resources? (1 = no, 5 = yes) Do I have the networks? (1 = no, 5 = yes) Sub-Total (score out of 25)
  • 239.
  • 240. Consumers Positioning Targeting Segmentation Market Identification The Causation Process Product idea to compete with existing products in market Attempting to create some form of competitive advantage Opportunity Refining the Idea Concept The set of possible ideas/products/markets The Effectuation Process Potential new novel product extending market field or creating a new one through existing or new channels and business models.
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  • 242. X X X X Evolved Strategy Tactics Applied Trial and error tactical use with various levels of Success/Non-Success
  • 243. Vision & Goals Modified Vision & GoalsAnticipatedStrategy ActualPath& Performance Wind in the case of a yacht or environmental turbulence in the case of a firm.
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  • 246. Customers Laundry Service Service Convenience Price Quality Relationship Find the important mix for your business
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  • 248. Industrial Industrial Markets These markets usually buy materials and components to manufacture other products, or supplies necessary to run a business. Manufacturers usually deal directly with industrial customers or act through distributors. Consumer Consumer Markets Consumer products include automobiles, white goods, electrical goods, fast moving consumer products and services, including financial, insurance, travel, etc. Companies market and sell direct to consumers, through distributors and/or retailers, etc. Many manufacturers tend to service national markets, while many service businesses are localized, except where companies have overcome fragmentation. International International Markets An international market could be any type of the other markets excepting it is in a remote location from the enterprise. The entering firm will have to decide whether to enter directly through a fully owned subsidiary, joint venture with a local partner, utilize a distributor or other representative, license or franchise the product or service to a local company. The enterprise will also have to adapt its strategies to the local ways of doing things. ResaleResale Markets Second hand goods, some internet sites like eBay, Auctions & Real Estate, etc. Sales often undertaken by intermediaries, pricing varies according to demand & supply, power in market according to scarcity Government Government Markets Usually high volume capital & service products. Goods usually decided upon through issuing specifications and tenders. In some industries the government market can be up to 60% of the total market. This market although decisions made through tenders, strategies based upon building strong relationships necessary. Types of Markets
  • 249. Competitive Rivalries Lemongrass quick yield and straightforward to cultivate and distil – expect high elasticity of supply from both existing and new producers. Producers of substitutes very aggressive Bargaining Power of Suppliers Collecting the most suitable planting material require effort. Extraction and harvest .technology needs to be acquired or developed Analytical equipment or service maybe expensive/remote. Substitutes Citral (main constituents) can be produced from a number of chemical feed stocks. Alternative oils (litsea cubeba) cost much less to produce. Lemon myrtle oil much smoother and acceptable to end users Many alternatives to lemongrass in product formulations. Trends & Technology Alternative technologies to steam distillation (CO2) can make much smoother oil but will increase capital needs greatly. Natural, exotic, organic, FAIRTRADE could increase oils popularity (?) if seen as exotic. Substitutes Trends&Technology Bargaining power of buyers Bargaining power of suppliers Competitive Rivalries Regulation Regulation SCCP placed lemongrass oil under scrutiny as a cosmetic ingredient in EU. Industry Competitors Intensity of Rivalry Bargaining Power of Buyers Currently small item of trade in flavour industry, strong relationships with established producers.
  • 250. Opportunities Cognitive Bias An identified market where enterprise resources and competencies will be able to exploit The potential opportunity will have a large enough market size to sustain the enterprise The enterprise will be able to take advantage of this opportunity better than any other competitors Outside elements in the supply chain will support the enterprise Any factor or group of factors that will allow the enterprise to grow in a sustainable manner within the market environment Threats Competitors identifying the same opportunities and enacting upon them The regulatory environment and potential changes within it Inability to penetrate the existing supply chain and make alternative strategies Dependence on survival from a single or very few customers Depending on a single product for total Any factor or group of factors that may potentially hinder enterprise growth in a sustainable manner without any contingencies verse acts of God, bad weather, drought, etc. Strengths Personal and enterprise competencies, knowledge & experience that can be utilized for the benefit of the enterprise Facilities, infrastructure, financial backing & liquidity, long timeframe view Ability to learn through research and experimentation Any network connections with industry and access to the supply chain for both information and marketing Ambition and vision (but not delusional), focus & commitment Ability to innovate technically, market and organizational wise Any factor or group of factors that can assist the enterprise gain competitive advantage over its competitors Weaknesses Competency gap Short term timeframe, no fall back position if positive results delayed or there are technical or market failures Poor infrastructure that hinders production or marketing Shortage of funds to undertake project to completion Qualified or lack of commitment by any key people within organization Lack of network, knowledge and access to supply chain Any factor or group of factors that can hinder the enterprise gain competitive advantage over its competitors Opportunities are seen with bias according to knowledge, experience, wisdom, educational background, market knowledge, competencies, etc. Risks/ Uncertainties Any factor or groups of factors that make outcomes uncertain in the future Any factor or groups of factors that may lead to venture failure
  • 251. High Market Growth Low Strong Weak Relative Competitive Position Crude Essential Oil Steam Distilled Essential Oil under CO2 extraction Cosmetic production for international market Organic Cosmetic production for international market Essential Oil Based Agro- chemical
  • 252. Organisational Capability Creative, Opportunity, conceptual, strategic, Learning, Organisational, financial, Technical, Marketing, Networking and Commitment Competencies How the Business is Currently Performing The base for potential future Development Resources Existing and Available to the Business The Set of Potential Opportunities TimeandCompanyEvolution/Change Enterprise Performance Personal Objectives StrengthsandWeaknesses ThemePersonalResourcesNetwork ProductManagementFinance 4Ps&SkillsFacilities Attributes ExternalInfluences&Threats MarketEconomyRegulationTechnology PositionSocialSituationChange& CompetitionAspirationsDevelopment Key internal influences on the strategic process The process of product/market development Key external influences on the strategic process Competitive Position Cognitive Bias Structural/Support Strategies Interventional Strategies
  • 253. Your Moves Your Competitor’s Moves Your advantages & Disadvantages ©Hunter (2011)
  • 254. Range of Generic Strategies Convergence DivergenceAspirational Brand Strategy Duplication & Replication Creating Customer Utility Tactical Combination Extension Synthesis Segmenting Differentiation Creative ImitationMarket LeadershipNew Business Model Imitation Cost Advantage Technology Superiority Overcoming Fragmentation Dynamic Strategy
  • 255. Opportunity Foundation (Capacity Building) Strategies Finance, Gearing, Asset Management, Location Decisions, Identity, Mission, etc. Enterprise capabilities Administrative (Support) Strategies Financial (operational), Procurement, Logistical, Human Resources, Operational Policies, Work Procedures, etc. Operational Strategies Competitive strategies: Marketing, Sales, Advertising, Channel, New product development, Intellectual property, supply chain, etc. General Operational: Manufacturing, product & customer service support, accounting, etc. Tactical Actions & Behavior Field Promotion, Discounts, Incentives, Selling, Product Styles, etc. Sales Revenues, Profitability, Other market Measures, Growth, Sustainability, Survival
  • 256. Opportunity Manifestation as a set of strategies (Product, Channel, Business model, etc.) Factors and causes leading to the Opportunity Conditions (Social, Economic, Technology, & Regulatory Conditions) The Sources of Opportunity (Market Void, Technology Infusion, Structural Changes, Resource Monopoly, Regulation & non- Innovative Sources) Resources Resources Resources Resources Resources Capabilities Capabilities Capabilities Capabilities Capabilities
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  • 265. Mamor Chocolates- Melbourne Chocolate History Tours™
  • 266. Organically produced high active concentration shampoo with product variants to suit various conditions. Central Theme (Product Proposition) Underlying Assumptions High & discerning market end. Customers who want mass custom produced products. Low competition in segment. Rapidly growing segment. Products match personal values. Sustainable Strategy Characteristics Brand Theme Features Benefits Signal Attributes Channels
  • 267. Things are always a mystery until we get there
  • 268. 1 2 3 4 5 Are there a number of strategy options for my idea? (1 = no, 5 = yes) Can I overcome any barriers of entry within the market and value chain? (1 = no, 5 = yes) Can I overcome and/or react to external threats? (1 = no, 5 = yes) Do I have the right strengths to pursue my desired strategies? (1 = no, 5 = yes) Do any weaknesses I have prevent me from implementing the strategies I have in mind? (1 = yes, 5 = no) Sub-Total (score out of 25)
  • 270.
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  • 273. Hunters Brands Sdn. Bhd. Standard Product Costing Sheet Product: Ant Attack Liquid 100ml Size: 0.1 Formulation No: Date: 16/6/03 Units per packet: 1 No. Packets per Outer Carton: 6 Individual Unit Size: 0.1 Batch Size (Kg): 100 Part 1: Chemical Materials Ingredient Quantity Price Extension Ethanol 93 $2.500 $232.500 Clove Oil 5.25 $35.000 $183.750 Peppermint Oil 0.7 $38.000 $26.600 Citronella Oil 1.05 $35.000 $36.750 $0.000 $0.000 $0.000 $0.000 $0.000 $0.000 $0.000 $0.000 $0.000 100 Batch Cost: $479.600 Cost Per Kilogram: $4.796 Wastage Cost per raw unit: $0.480 Factor Cost per Packet: $0.480 0.00% Cost Per Outer Qty: $2.878 Ctn Cost per yield: $2.878 Ave. Yield/ Units per Batch: 1000 Date Last Updated: Part 2: Packaging Materials Item Unit Mea Quantity Price Extension Ant Attack Inner Box unit 6 $0.190 $1.140 Ant Attack 50ml Label unit 6 $0.095 $0.570 Ant Attack Bottle unit 6 $0.750 $4.500 Ant Attack 50ml Outer carton unit 1 $0.450 $0.450 $0.000 $0.000 $0.000 $0.000 $0.000 Total Packaging: $6.660 Part 3: Labour Mean Labour Cost $0.70 Mean Fixed Overhead $0.00 Mean Administrative Cost $0.00 $0.70 Part 4: Total Product Cost Unit Carton % Total Materials $0.480 $2.878 28.11 Packaging $1.110 $6.660 65.05 Labour $0.117 $0.700 6.84 Total $1.706 $10.238 Part 5: Selling Prices and Margins Sell Price Gross Contribution % Margin Transfer Price -$10.24 #DIV/0! Sell 1: Whole/Distributor -$10.24 #DIV/0! Sell 2: Retailers -$10.24 #DIV/0! Sell 3: Export -$10.24 #DIV/0! Sell 4: Other -$10.24 #DIV/0!
  • 274. Wholesaler Price Structure & Sales Projection Wholesaler: National Location: Date: 1/6/03 1 2 3 4 5 6 7 8 Super Roach Ant Ant Citro Cit. candle Attack Attack (P) Attack (L) Fresh 500ml Carton Size 24 24 24 24 12 RSP (Unit) $3.50 $5.60 $4.20 $5.90 $7.90 Margin 16.67% 16.67% 16.67% 16.67% 16.67% RP (Carton) $70.00 $112.00 $84.00 $118.00 $79.00 $0.00 $0.00 $0.00 Carton calculations: Whl'slr Margin % 15.00% 15.00% 15.00% 15.00% 15.00% Whl'slr GP (RM) $10.50 $16.80 $12.60 $17.70 $11.85 $0.00 $0.00 $0.00 Gross Invoice Price $59.50 $95.20 $71.40 $100.30 $67.15 $0.00 $0.00 $0.00 A&P % 15.00% 15.00% 15.00% 15.00% 15.00% A&P Amount (RM) $10.50 $16.80 $12.60 $17.70 $11.85 $0.00 $0.00 $0.00 Net Invoice Price $49.00 $78.40 $58.80 $82.60 $55.30 $0.00 $0.00 $0.00 Media % 5.00% 5.00% 5.00% 5.00% 5.00% Media Amount (RM) $3.50 $5.60 $4.20 $5.90 $3.95 $0.00 $0.00 $0.00 Net Price (Before Mrkt) $45.50 $72.80 $54.60 $76.70 $51.35 $0.00 $0.00 $0.00 Freight $1.00 $1.00 $1.00 $1.00 $1.20 Gross Margin % 54.29% 132.81% 178.86% 73.38% 39.30% #DIV/0! #DIV/0! #DIV/0! Gross Margin RM $15.66 $40.96 $34.38 $32.04 $14.15 $0.00 $0.00 $0.00 Cost $28.84 $30.84 $19.22 $43.66 $36.00
  • 275. 1 2 3 4 5 Can I make this product or deliver the service? (1 = no, 5 = yes) Do I have the skills, resources, and advice available to help me develop the product? (1 = no, 5 = yes) Do I have the time and patience to develop the product? (1 = no, 5 = yes) Will the cost of the product enable me to sell it profitability? (1 = no, 5 = yes) Will the cost of the product enable me to sell it competitively? (1 = no, 5 = yes) Sub-Total (score out of 25)
  • 276.
  • 277. Idea/Product/Concept 1. What is the idea/product/concept? 2. Is there a consumer need for this idea/product/concept? 3. Do many people need this idea/product/concept? 4. How do consumers cope with their problem/need/want without this idea/product/concept now? 5. Will this idea/product/concept provide a better solution to the consumer than what is already available? Marketing 1. Who are the potential customers and target market? 2. How many potential customers are there (how large is the market)? 3. Who are the competitors (and potential competitors)? 4. How are your competitors doing in the market (decline, stable, growth)? 5. Is it their major business (do they rely on other forms of business)? 6. How will you promote the product (what advertising and promotion strategy)? 7. What will be your pricing strategy (what revenue over cost)? 8. Do you have the ability to reach potential customers?
  • 278. Skills 1. What skills do you need to realize the opportunity? 2. Do you have these skills or can they be acquired? 3. Are these skills commonly available to all competitors (and potential)? 4. Can I manage this venture? Networks 1. What networks do I need on the supply side? 2. What networks do I need to obtain resources (materials, people, finance)? 3. What networks do I need on the sales side? 4. How crucial are these networks to success/failure? Resources 1. What resources do I need? 2. Are these resources available? 3. Are these resources within my reach? 4. Are these resources available to everyone? 5. Will I have enough financial resources to sustain this venture?
  • 279. Product 1. Does the product solve a consumer problem, or satisfy a want or need? 2. Is this problem, want or need an important one? 3. What are the alternative solutions to the consumer? 4. What is the cost to the consumer of these solutions? Product/Strategy 1. Can I develop a product/strategy that is different from others? 2. Will this different product/strategy be valued (or provide benefits) to consumers?
  • 281.
  • 282. An exciting low cost airline to fly on Young & invigorating image Baggage No baggage transfers No connection with other airline baggage services Baggage surcharge Auto-check with no baggage Internet Bookings Limited use of travel agents Fast Aircraft turn-around times Not burdened by traditional air and ground crew procedures No connection with other airlines Standardized aircraft to cut down on maintenance costs Extra means of revenue Paid snacks & meals Seating Blankets Computerized ticketing methods Related businesses - hotels General savings on overheads Low landing charges and terminal fees Headquarters located at airport terminal Young good looking air & ground crews Modern and trendy aircraft interiors Advertising image
  • 283.
  • 284. Vision & Objectives Strategy Key activities Key capabilities Themes Revenue streams Channels Source of opportunity Customer segments Technology Key stakeholders Networks Cost structure Key resources Value propositions Business Model
  • 285. 1 2 3 4 5 Is my vision and objectives clear? (1 = no, 5 = yes) Do I know what my key activities will be? (1 = no, 5 = yes) Do I know what my key capabilities should be? (1 = no, 5 = yes) Am I sure about how I should engage the customer? (1 = no, 5 = yes) Do I know what my revenue streams will be? (1 = no, 5 = yes) Sub-Total (score out of 25)
  • 286. Idea Appraisal (out of 50) Technology Appraisal (out of 25) Resources Appraisal (out of 25) Skills Appraisal (out of 25) Network Appraisal (out of 25) Value Chain Appraisal (out of 25) Strategy Appraisal (out of 25) New Product Development Appraisal (out of 25) Business model appraisal (out of 25) Total Possible (250) Multiple X 4/10 %
  • 287. 100% Outstanding (the ideal business opportunity) 90-99% Very Good 80-89% Good (the plan is sound with a few areas that need to be refined) 70-79% Above Average (this plan has some good areas but needs reevaluation and improvement) 60-69% Average (some areas covered in detail yet other areas show Weaknesses) 50-59% Below average (most areas evaluation and improvement) Below 50% Poor (plan needs to be researched and documented much better)
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  • 302. The novelty of a new essential oil The potential uses & applications of the new essential oil The closeness of any substitutes The stability of the essential oil in applications The cost/performance ratio The Toxicity The general consistency of quality and supply The prevailing market/product trends The current level of technology Low Novelty High Novelty Low Potential High Potential Close Substitutes No Close Substitutes Poor Stability Good Stability Poor Ratio Good Ratio High Toxicity Low Toxicity Low Consistency High Consistency Low Trend Match High Trend Match High likelihood of synthesis Low Likelihood of Synthesis A BDC A Grid showing the characteristics of a new essential oil
  • 303. Genetic Material Habitat & Topography Suitability Soil Type, Texture & Drainage Suitability Temperature Range Suitability Rainfall Suitability Access to Irrigation Diurnal Radiation Crop Maintenance Cycle Pest, Disease & Weed Control Issues Easily Available Need to Develop Very Suitable Not Suitable or Need to Develop Very Suitable Not Suitable Very Suitable Out of Range Very Suitable Deficient or Excessive Yes No Very Suitable Out of Range Common & Generic Require Specialized Processes Common & Generic Require Specialized Processes Harvest & Extraction Processes Common & Generic Require Specialized Processes The Agronomic Characteristics Required for the New Essential Oil
  • 304. Technology Required Level of Mechanization Required Research & Development Time-frame Capital Requirements Crop Cycle Timeframe (Additional) Infrastructure Required Regulatory Issues Skills, Competencies & Capabilities Required Networks, Market, Potential Competitors, etc. Low & Generic High & Specialized Low and/or Generic High and/or specialized Short & straight forward Long & Complex Low High Short Long Low High Low Need of Consideration High Need of Consideration Common & Generic Rare & Specialized Available Networks, Wide Market & high competition Need Network, Specialized Market, Few Competitors Potential Revenue HighLow The Project Characteristics.