Community mediation-an application in the field by munas kalden
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Community mediation-an application in the field by munas kalden
- 1. Community Mediation: -An Application In the field Workshop on Youth and Elders for Community Development 27-29 April 2010 Munas Kalden, UNDP, Ampara munas.kalden@undp.org 1
- 3. Community Mediation: 07 Stages 7. Closure and follow -up 1. Initial contact with the first party 6. Building Agreements 2. Initial Community contact with the Mediation: second party Seven Stages 3. Preparing to 5. Exploring the work on the issues dispute 4. Setting the scene- hearing the issues munas.kalden@undp.org 3
- 4. Stage 01 : Initial Contact with First Party munas.kalden@undp.org 4
- 5. Roles of the Mediators: Home Visit Establishing contact on the partyâs own ground HOME PLACE munas.kalden@undp.org 5
- 6. Mediators Skills in this stage: Active Rapport Listening building munas.kalden@undp.org 6
- 7. Why? To establish a To get a full story working relationship of the dispute and with the party its history munas.kalden@undp.org 7
- 8. Initial complaint: Part of the Issue Issues directly related to the dispute Full picture of the issue munas.kalden@undp.org 8
- 9. Stage 02 : First Contact with the Second Party munas.kalden@undp.org 9
- 10. Mediators in this stage: If party Agreeing face- Confidentiality not to-face agreed, st meeting op the process munas.kalden@undp.org 10
- 11. Stage03 : Preparing to Work on the Dispute munas.kalden@undp.org 11
- 12. Mediators... Face to face meeting at a neutral place If not.... Assessment for next steps Further visits munas.kalden@undp.org 12
- 13. Mediators... Shuttle mediation Referral elsewhere Or closing the case munas.kalden@undp.org 13
- 14. Refusing to Face-to-Face Lack of confidence in other party willingness to Lack of confidence in change Lack of confidence in their own ability to the process negotiate others Losing position munas.kalden@undp.org 14
- 15. Stage04 : Setting the Scene and Hearing the Issues munas.kalden@undp.org 15
- 16. Roles of Mediators Introduction and well come to the Issues of Ground rule behaviour parties individually munas.kalden@undp.org 16
- 17. Roles of Parties Out line the Out line the issues from issues from PartyA partyB perspectives perspectives munas.kalden@undp.org 17
- 18. Identifying List of Issues List of issu e Bringing the issues from both statements into an agenda Seek clarification or specific details, where necessary Mediators summary of what they have heard munas.kalden@undp.org 18
- 19. Stage 05 : Exploring the Issues munas.kalden@undp.org 19
- 20. Opportunity to Widen the Discussion Allowing the parties to explore feeling aroused by the dispute munas.kalden@undp.org 20
- 21. Role of the Mediator Thinking about the future Getting out from the feeling, anger and hurt aroused by the dispute munas.kalden@undp.org 21
- 22. Mediators in this stage: Neutrality Equitability munas.kalden@undp.org 22
- 23. Role of the Mediator Look at where their Stated position interest lie munas.kalden@undp.org 23
- 24. Out come Win win win munas.kalden@undp.org 24
- 25. Stage06 : Building Agreements munas.kalden@undp.org 25
- 26. Redefining the Problem From Agenda Redefine munas.kalden@undp.org 26
- 27. Parties: from Position to Interest Looking the problem from the perspective of their interest than their previous position munas.kalden@undp.org 27
- 28. Parties... Changing priorities munas.kalden@undp.org 28
- 29. Parties.... What issue first To resolve ? munas.kalden@undp.org 29
- 30. Parties... Written Agreement munas.kalden@undp.org 30
- 31. Stage07 : Closure and Follow-Up munas.kalden@undp.org 31
- 32. munas.kalden@undp.org 32
- 33. munas.kalden@undp.org 33
- 34. Thanks Munas.kalden@undp.org Munas.kalden@gmail.com munas.kalden@undp.org 34