2. SOLUTION
BREADTH &
INNOVATION
PARTNERS &
CUSTOMERS
COMPANY &
BUSINESS
UNIT
CA Data Management Overview
2
CA founded in 1976, 13,600 employees & revenues of $4.8B (FY12)
650 people worldwide, solely focused on Data Management solutions
Sales, presales, marketing, development & support in 30 countries
8,200+ partners globally (100% channel focused)
51,000+ customers globally
Comprehensive data protection solution set including backup, recovery,
replication & high availability
CA ARCserve® Backup - Tried & tested for over 20 years & includes at no
extra cost, built-in: -
− Data deduplication
− Storage Resource Management (SRM)
− Backup infrastructure visualization
− VMware vSphere & Microsoft Hyper-V integration
CA ARCserve® D2D & VM Host-Based VM Backup - Next-generation, image-
based backup technology
4. Why CA ARCserve® ?
4
RESTORE
METHODS
What can you
restore?
End User or Admin
Full Systems or
Applications
Granular Application
File/Folders
Offered as
Solution Bundles
Managed Capacity
A La Carte
Subscription
Perpetual
INTELLECTUAL
PROPERTY
What are you
protecting?
Physical or Virtual
Systems
Applications
Data
BACKUP
METHODS
How are you
protecting?
Deduplicated or Not
File Backup
Disk Snapshot
Replication/HA
STORAGE
LOCATIONS
Where are you
protecting it?
On or Off Premise
Disk
Tape
Cloud
➜ ➜ ➜
Target Market
SMB, Mid-Market+
MSPs
Delivery Model
On-premise
Off-premise
$3.5B
$1.5BBy 2014, 30% of organizations will have changed
backup vendors due to frustration over cost, complexity
and/or capability.
Staying Put
Will Change
* Source: Gartner, “The Future of Backup May Not Be Backup” , David
Russell, published 22, Sept. 2011 & refreshed 2, Nov. 2012
5. 5
The Hidden Cost of ComplexityDISASTER
SQL MIRRORING
VMWARE
SYMANTEC
DELL
RTO
SQL AAG
SHAREPOINT ?
SQL MSCS
SAN
RECOVERY
SRM
CDP
LIVEMIGRATION
VMWARE VDP
VSPHEREFT
VSPHERE HA
HPPHD VIRTUAL
EXCHANGE
REPLICATION
SNAPSHOTS
VSPHERE
DAG
ZERTO
VISION
NEVERFAIL
HA
TAPE BACKUP
SRM
HYPER-V
MSCS
IMAGE
ARCHIVING
VMOTION
EMC
VEEAM
RPO
EXCHANGECCR
BACKUP
REPLICATION
HYPER-V
VIRTUAL
IBM
COMMVAULT
PHYSICAL
HYBRID
DYNAMICS?
EXCHANGESCR
EXCHANGE
LCR
SANREPLICATION DPM
DR
HIGH AVAILABILITY
IT
Director
Database
Admin
Systems
Engineer
Storage
Admin
Network
Admin
Backup
Admin
Compliance
Officer
Security
Consultant
Trainer
6. Solution Overview
ONE, SIMPLE, COMPREHENSIVE
SOLUTION, FOR PROTECTING
COMPLEX IT ENVIRONMENTS
File & image-based backup to disk, tape,
cloud, replication, CDP & high availability
Built-in data deduplication, SRM, file
archiving & infrastructure visualization
Protects VMware, Hyper-V, Citrix, Microsoft
Exchange, SQL, SharePoint, File Server, IIS,
Oracle, SAP, Linux, UNIX & more
Granular recovery for Exchange, SQL,
SharePoint, File Server, Active Directory etc.
On-premise, off-premise, private cloud
and/or public cloud (Amazon, Azure, Fujitsu
& Eucalyptus)
Integrated, end-to-end solution
Flexible licensing (Per TB, socket, VM etc.)
CA ARCserve - One, Simple Solution
6
7. 7
CA ARCserve - One, Simple Solution
Recovery Time
SolutionCost
Recovery Point
Objective
(RPO)
Weeks Days Hours Minutes Seconds Minutes Hours Days Weeks
Recovery Time
Objective
(RTO)
Incident
Reduce
Cost
Improve
Capability
Reduce
Complexity
Traditional Tape-
Based Backup
Image-Based
Backup
Continuous /
High Availability
Image-Based
Restore
Traditional Tape-
Based Restore
8. CA ARCserve – One, Simple Solution
8
Backup to Tape
Hyper-V Backup
VMware Backup
Physical only
BMR
Image-Based
Backup
P2V Migration
Physical & Virtual Systems
WAN
Optimized
Replication
Tape Backup
File Archiving
Global Dashboard
Automated DR Testing
Remote / Branch Office
Primary Site
DR Site / MSP Datacenter
Public / Private Cloud
Virtual Standby
High Availability
Remote Office
Protection
Workstation
Protection
CLOUD
Backup
High Availability
Remote Virtual Standby
LAN/WAN
Centralized
Management
Backup
Server
Backup
Server
9. Customer Profile
− German public sector business, 160,000+ employees
− Large, distributed, mission-critical environment
Challenges
− Required an automated backup solution, for 1,500 branch offices / 192 datacenters
− Daily backup of 220,000 Exchange mailboxes (31m emails per month)
Solution
− CA ARCserve® Backup, High Availability & D2D (Fully integrated solution)
− Protects 9,800+ servers, 800TB+ of Exchange data & 200TB+ of file data per week
Benefits
− Backup & recovery is centrally managed, using a single solution
− Solution delivers a total cost saving to BA in excess of $2m per year
− RHA protects business-critical systems which enables SLA’s to be met
Case Study: Large, Mission-Critical
9
“CA Technologies and its channel partner Fujitsu have always helped us in a
professional way, ever since we started our business relationship.”
Marin Renner – IT Engineer, Storage & Windows
10. Customer Profile
− A US investment management firm, headquartered in Michigan
− Manages both domestic & international funds worth around $21 billion
Challenges
− To ensure its funds remain profitable, Munder Capital requires constant access to
information that might influence its investment choices
− Required a robust & rapid disaster recovery solution, that could be scaled
Solution
− CA ARCserve Backup (Protects 150 applications, running on 86 servers & 100 VM’s)
Benefits
− Disaster recovery with a smaller server footprint, reduced capital expenditure
− Established disaster recovery strategy that can be scaled to meet business growth
− Able to recover 86 physical servers (36TB) to Hyper-V standby environment in 2 hrs
Case Study: Simple & Scalable DR
10
Wolfgang Goerlich - Network Operations and Security Manager
“With 150 application suites running on 86 servers, we need an IT infrastructure that can be
easily managed by our small in-house IT team.”
11. Business Continuity
High Availability (Local Site Only)
High Availability (Local & Remote )
Continuous Availability
Virtual Standby
Non-Disruptive Maintenance
Development & Patch Testing
Backup & Archiving
Remote Office Data Protection
Workstation Protection
File-Based Backup to Disk & Tape
Image-Based Backup to Disk
NAS NDMP Backup
File Archiving
CA ARCserve® Solutions
11
Disaster Recovery
Off Site Replication
Remote Virtual Standby
Bare Metal Recovery
Automated DR Testing
Solution Finder
Virtualization
Agentless, Host-Based Backup
Backup for VMware ESX & vSphere
Backup for Microsoft Hyper-V
Backup for Citrix XenServer
P2V & V2V Failover & Failback
P2V Migration
Cloud
Image-Based Backup to Cloud
Cloud-Based High Availability
Small Business
Windows SBS & Server Essentials
Workstation Protection
Backup to Disk, Tape & Cloud
Image Backup to Disk & Cloud
Bare Metal Recovery
File Archiving
13. Business Continuity
High Availability (Local Site Only)
High Availability (Local & Remote )
Continuous Availability
Virtual Standby
Non-Disruptive Maintenance
Development & Patch Testing
Backup & Archiving
Remote Office Data Protection
Workstation Protection
File-Based Backup to Disk & Tape
Image-Based Backup to Disk
NAS NDMP Backup
File Archiving
CA ARCserve® Solutions
13
Disaster Recovery
Off Site Replication
Remote Virtual Standby
Bare Metal Recovery
Automated DR Testing
Solution Finder
Virtualization
Agentless, Host-Based Backup
Backup for VMware ESX & vSphere
Backup for Microsoft Hyper-V
Backup for Citrix XenServer
P2V & V2V Failover & Failback
P2V Migration
Cloud
Image-Based Backup to Cloud
Cloud-Based High Availability
Small Business
Windows SBS & Server Essentials
Workstation Protection
Backup to Disk, Tape & Cloud
Image Backup to Disk & Cloud
Bare Metal Recovery
File Archiving
14. Remote Office Primary Datacenter / DR Site
Remote Office Data Protection
14
Solution Overview
REDUCE COST AND
COMPLEXITY, BY
ELIMINATING TAPE
BACKUP IN THE FIELD
Eliminates the need to perform
backups in each remote office
Eliminates tape drives & media
Eliminates offsite tape/media
rotation for disaster recovery
Reduces the likelihood of human
error, by centralizing backup &
data protection systems &
processes
Virtual
Servers
Physical
Servers
Many-to-One,
WAN Optimized
Replication, for
Cost Savings
Periodic or
Continuous Replication
Replica
Server
Backup
Server
Physical or Virtual
Servers
Disk, Tape
or Cloud
LAN/WAN
Centralized
Management
Overview Solutions Products Licensing Support
Remote Office
15. Primary Site Remote / DR Site
Workstation Protection
15
Solution Overview
FAST, EFFICIENT, BACKUP
FOR WORKSTATIONS &
LAPTOPS
Infinite, incremental backups &
bare-metal restore
Easy rollback to recover from a
bad software update, data
corruption, or virus infection
One solution for Windows
desktops, laptops & servers
Centralized & automated
management
End-user self-service restore
capability, reduces IT workload
Private & public cloud storage
options
Backup
Server
Workstations Disk, Tape
or Cloud
Backup
Repository
Centralized
Management
WAN Optimized Replication
LAN/WAN
BMR
Self-Service
Restore
Backup
Repository
Overview Solutions Products Licensing Support
16. File-Based Backup to Disk & Tape
16
Solution Overview
ENTERPRISE-CLASS
PROTECTION, FOR SMALL
& MID-SIZE+ BUSINESSES
File-based backup to disk, tape &
cloud, with built-in deduplication,
SRM, file archiving & backup
infrastructure visualization
Scales from small to large,
distributed environments
Protects Microsoft Exchange, SQL,
SharePoint, File Server, IIS, Oracle,
Informix, SAP, Sybase, Lotus,
vSphere, Hyper-V, XenServer,
Linux, UNIX, Mac, NAS NDMP etc.
Application consistent backups &
granular restores
Centralized mgmt., reporting &
global dashboard
Backup
Server
Physical & Virtual
Servers
Files
Databases
Applications
Restore
Backup Disk, Tape
or Cloud
Centralized
Management
Overview Solutions Products Licensing Support
17. High Availability (Local Site Only)
17
Solution Overview
COST EFFECTIVE BUSINESS
CONTINUITY
Continuous replication enables
near-instant recovery of business
applications, files & data
Protects Exchange, SQL, IIS,
SharePoint, File Server, Oracle,
Blackberry, vSphere, Hyper-V,
XenServer, Linux, UNIX etc.
Supports P2P, P2V, V2V & V2P
combinations
Automated DR testing and/or
push-button fail-over, fail-back
Data rewind capability, for CDP
Supports DAS, SAN, NAS & cloud
storage
Centralized mgmt. & reporting
Physical or Virtual
Replica Servers
Windows, Linux & UNIX on
Physical or Virtual Servers
Automated, Application-Aware Failover
Network Redirection & Failback
Local Users
User Transparent
Failover & Failback
Server Heartbeat Monitoring
LAN
Continuous Replication
Centralized
Management
Overview Solutions Products Licensing Support
18. High Availability (Local & Remote Site)
18
Solution Overview
COST EFFECTIVE BUSINESS
CONTINUITY & DR
Continuous replication enables
near-instant recovery of business
applications, files & data
Protects Exchange, SQL, IIS,
SharePoint, File Server, Oracle,
Blackberry, vSphere, Hyper-V,
XenServer, Linux, UNIX etc.
Automated DR testing and/or
push-button fail-over, fail-back
Data rewind for CDP
WAN optimized replication &
offline sync, for remote sites
Supports P2P, P2V, V2V, V2P
Supports DAS, SAN, NAS & cloud
storage
Physical or Virtual
Replica Servers
Windows, Linux & UNIX on
Physical or Virtual Servers
Automated, Application-Aware Failover
Network Redirection & Failback
DatabasesApplications
User Transparent
Failover & Failback
WAN Optimized Replication
Server Heartbeat Monitoring
LAN/WAN
Primary Site Remote Site
Local & Remote Users
Centralized
Management
Overview Solutions Products Licensing Support
19. Continuous Availability
19
Solution Overview
MAXIMUM PROTECTION
AGAINST DOWNTIME
Continuous replication enables
near-instant recovery of business
applications, files & data
Protects Exchange, SQL, IIS,
SharePoint, File Server, Oracle,
Blackberry, vSphere, Hyper-V,
XenServer, Linux, UNIX etc.
System & application monitoring
Automated DR testing and/or
push-button fail-over, fail-back
Data rewind for CDP
WAN optimized replication &
offline sync, for remote sites
Supports P2P, P2V, V2V, V2P
Supports DAS, SAN & NAS storage
Physical or Virtual
Replica Servers
Windows, Linux & UNIX on
Physical or Virtual Servers
Automated, Application-Aware Failover
Network Redirection & Failback
StandbyApplications
User Transparent
Failover & Failback
WAN Optimized Replication
Server Heartbeat Monitoring
Remote Site
Local & Remote Users
Centralized
Management
Primary Site
Standby
LAN/WAN
Overview Solutions Products Licensing Support
20. Primary Site Remote Site
Cloud-Based High Availability
20
Solution Overview
COST EFFECTIVE BUSINESS
CONTINUITY & DR
Continuous replication enables
cloud-based recovery of business
applications, files & data
Reduce costs by using public &
private cloud
System & application monitoring
Automated DR testing and/or
push-button fail-over, fail-back
WAN optimized replication
Automatic end-user redirection
Centralized mgmt. & reporting
Support for Windows-based
systems & applications only
Centralized
Management
Windows, Linux & UNIX on
Physical or Virtual Servers
Automated, Application-Aware Failover
Network Redirection & Failback
DatabasesApplications
User Transparent
Failover & Failback
WAN Optimized Replication
Server Heartbeat Monitoring
LAN/WAN
Local & Remote Users
Public &
Private Cloud
Overview Solutions Products Licensing Support
21. Physical to Virtual Failover & Failback
21
Solution Overview
FLEXIBLE, COST EFFECTIVE
HIGH AVAILABILITY &
DISASTER RECOVERY
Reduce costs using virtual servers
Single solution for both physical &
virtual servers
Total flexibility – Use any
combination of vSphere, Hyper-V
or XenServer
Continuous replication enables
near-instant recovery of business
applications, files & data
WAN optimized replication &
offline sync, for remote sites
Protect data on DAS, NAS & SAN
Centralized mgmt. & reporting
VMware, Hyper-V
or XenServer
Windows, Linux & UNIX on
Physical or Virtual Servers
Automated, Application-Aware Failover
Network Redirection & Failback
DatabasesApplications
User Transparent
Failover & Failback
WAN Optimized Replication
Server Heartbeat Monitoring
LAN/WAN
Primary Site Remote Site
Local & Remote Users
Centralized
Management
Standby VMs
Overview Solutions Products Licensing Support
22. Virtual to Virtual Failover & Failback
22
Solution Overview
COST EFFECTIVE HIGH
AVAILABILITY AND/OR
DISASTER RECOVERY
Continuous data protection &
system availability using virtual
servers to reduce costs
Total flexibility – Use any
combination of vSphere, Hyper-V
or XenServer
Automated DR testing and/or
push-button fail-over, fail-back
Data rewind for CDP
WAN optimized replication &
offline sync, for remote sites
Protect data on DAS, NAS & SAN
Centralized mgmt. & reporting
Hyper-VVMware Hyper-V XenServer
Automated, Application-Aware Failover
Network Redirection & Failback
User Transparent
Failover & Failback
WAN Optimized Replication
Server Heartbeat Monitoring
LAN/WAN
Primary Site Remote Site
Local & Remote Users
Centralized
Management
Standby VMs
Overview Solutions Products Licensing Support
23. Physical to Virtual (P2V) Migration
23
Solution Overview
SIMPLIFY & ACCELERATE
PHYSICAL TO VIRTUAL
MIGRATIONS
Automate physical to virtual
server migration
Full system replication makes it
quick & easy for Windows-based
servers
Replicate from old to new,
regardless of vendor, class of
system or type of processor
Non-disruptive process to avoid
business downtime
Push-button failover, for instant
deployment Centralized
Management
Primary Site Remote Site
VMware, Hyper-V
or XenServer
Windows, Linux & UNIX on
Physical or Virtual Servers
DatabasesApplications
WAN Optimized Replication
LAN/WAN
Overview Solutions Products Licensing Support
24. Offsite Replication for DR
24
Solution Overview
COST EFFECTIVE DISASTER
RECOVERY
Data is synchronized with Replica
server(s)
Optional offline synchronization
may be used
System captures new data & only
replicates changes
Automated, non-disruptive
recovery testing
WAN optimized replication &
offline sync, to reduce bandwidth
Built-in CDP allows for quick
rewind after data loss or damage
On Replica server to eliminate
disruption
Protects data on DAS, NAS & SAN
Primary Site Remote Site
WAN Optimized
Replication
Periodic, or
Continuous Replication
Centralized
Management
Physical or Virtual
Servers
WAN
DatabasesApplications
Physical or Virtual
Servers
Replica Servers & VMs
Overview Solutions Products Licensing Support
25. Automated DR Testing
25
Solution Overview
REDUCE DISASTER
RECOVERY TESTING COSTS
& SIMPLIFY REGULATORY
COMPLIANCE
Enables automated disaster
recovery testing of business-
critical systems, applications &
data, on a separate, replica server
Non-disruptive process avoids
business downtime and impact to
production systems
Recovery testing can be fully
automated, or performed on a
scheduled basis, as needed
Assured Recovery reporting
provides evidence of system
recoverability for compliance
auditors
Physical or
Virtual Servers
Windows, Linux & UNIX on
Physical or Virtual Servers
DatabasesApplications
WAN Optimized Replication
LAN/WAN
Primary Site DR Site
Local & Remote Users
Centralized
Management
DR Test Replica
Overview Solutions Products Licensing Support
26. Non-Disruptive Planned Maintenance
26
Solution Overview
REDUCE SYSTEM &
BUSINESS-CRITICAL
APPLICATION DOWNTIME
Simplify hardware maintenance &
system upgrades
Push-button failover & failback
makes it quick & easy
Non-disruptive process avoids
business downtime & impact to
production systems
Enables maintenance to be
planned / scheduled for more
convenient time (i.e. avoiding late
nights or weekends)
Physical or Virtual
Replica Servers
Physical or Virtual Servers
Push-button failover & failback
DatabasesApplications
User Transparent
Failover & Failback
WAN Optimized Replication
Server Heartbeat Monitoring
LAN/WAN
Primary Site Remote Site
Local & Remote Users
Centralized
Management
Overview Solutions Products Licensing Support
27. Development & Patch Testing
27
Solution Overview
MINIMIZE COSTS, BY
SIMPLIFYING DEVELOPMENT
& PATCH TESTING
Simplify software development &
patch testing processes, by
replicating complete systems for
testing purposes
Testing can be performed on
replica systems locally, or at a
remote site
Non-disruptive process avoids
business downtime & impact to
production systems
WAN optimized replication to
remote site, reduces waiting time
Physical or
Virtual Servers
Physical or Virtual Servers
DatabasesApplications
WAN Optimized Replication
LAN/WAN
Primary Site Remote Site
Local & Remote Users
Centralized
Management
Application / Patch Testing Sandbox
Overview Solutions Products Licensing Support
28. Complement to SAN Replication
28
Solution Overview
COST EFFECTIVE HIGH
AVAILABILITY AND/OR
DISASTER RECOVERY
SAN to SAN, SAN to NAS & SAN to
DAS replication reduces costs
Protects against system &
application failures, not just SAN
failures
Push-button failover & failback
Automated DR testing
WAN optimized replication &
offline sync, for remote sites
Data rewind capability, for CDP
Supports P2P, P2V, V2V & V2P
replication
Centralized mgmt. & reporting
Primary Site Remote / DR Site
Physical or Virtual
Replica Servers
Windows, Linux & UNIX on
Physical or Virtual Servers
Automated, Application-Aware Failover
Network Redirection & Failback
StandbyApplications
User Transparent
Failover & Failback
WAN Optimized Replication
Server Heartbeat Monitoring
Local & Remote Users
Centralized
Management
Standby
LAN/WAN
Overview Solutions Products Licensing Support
29. Image-Based Backup to Disk
29
Solution Overview
FAST, SIMPLE, EFFICIENT
IMAGE-BASED BACKUP TO
DISK, FOR WINDOWS
APPLICATIONS
Infinite Incremental I2 TechnologyTM
tracks changedblocks
Protects Microsoft Exchange, SQL,
vSphere, Hyper-V, XenServer etc.
Single-pass application consistent
backups & granular restores for
Microsoft Exchange, SQL & files
Remote Virtual Standby capability
Hardware-independent Bare
Metal Recovery (BMR)
AES encryption & compression
Centralized management &
reporting
Physical or Virtual
Servers
BMR
Backup
Repository
Self-Service
Granular
Restore
Overview Solutions Products Licensing Support
Centralized
Management
30. Image-Based Backup to Disk & Tape
30
Solution Overview
FAST, SIMPLE, EFFICIENT
IMAGE-BASED BACKUP TO
TAPE, FOR WINDOWS
APPLICATIONS
Perform fast, image-based backup
to disk
Perform scheduled backup of disk
repository to tape
Restore data directly from tape
Backup
Server
Physical or Virtual Servers
Granular Restore
Directly from Tape
Discovery
& Backup
Disk, Tape
or Cloud
Centralized
Management
Copy of Backup
(Synthetic Full)
Full VM Restore
& Granular Restore
Backup
Repository
Overview Solutions Products Licensing Support
31. Image-Based Backup to Cloud
31
Solution Overview
FAST, SIMPLE, EFFICIENT
IMAGE-BASED BACKUP TO
CLOUD, FOR WINDOWS
APPLICATIONS
Perform local backup to disk
Schedule offsite copy/archive to
cloud
Amazon Web Services integrated
Recover from local resources if
available
Recover from cloud for disaster
recovery
Physical or Virtual
Servers
Restore
Local Users
Centralized
Management
Backup
Repository
Granular
Restore
File Copy/
Archive
Public &
Private Cloud
Overview Solutions Products Licensing Support
32. Virtual Standby
32
Solution Overview
COST EFFECTIVE BUSINESS
CONTINUITY & DISASTER
RECOVERY
Periodic, image-based system,
application & data protection for
Windows Servers & VMs
Supports P2V & V2V
Automatically converts recovery
points into VHD or VMDK formats
Automatically registers with
Hypervisor
Monitors production server
Automatic & manual failover
Perform end-user redirection
Physical or Virtual
Replica Servers
Physical or Virtual
Servers
Failover
Local Users
Centralized
Management
Backup
Repository
Server Heartbeat Monitoring
Recovery
Point
Conversion
Overview Solutions Products Licensing Support
33. Primary Site Remote Site
Remote Virtual Standby
33
Solution Overview
COST EFFECTIVE BUSINESS
CONTINUITY & DISASTER
RECOVERY
Periodic, image-based system,
application & data protection for
Windows Servers & VMs
Replicate to remote location
(remote office, DR site, MSP &
Cloud)
Run recovery point conversion
into VHD or VMDK formats at the
remote site to a virtual server
Register with Hypervisor
Manual failover to remote
resources
Physical or Virtual
Replica Servers
Physical or Virtual
Servers
BMR
Local & Remote Users
WAN
Offsite Replication
Centralized
Management
Recovery
Point
Conversion
Backup
Repository
Overview Solutions Products Licensing Support
34. Bare Metal Recovery
34
Solution Overview
COST EFFECTIVE DISASTER
RECOVERY
For Windows Servers &
Workstations
Hardware independent
Supports P2P, P2V, V2V & V2P
Image-based, periodic system,
application & data protection
Recovery points stored on media
Select recovery point
Resize disk & add drivers if
necessary
Reboot & go!
Physical or Virtual
Servers
BMR
Backup
Repository
Overview Solutions Products Licensing Support
Centralized
Management
35. Agentless Backup for VMware
Solution Overview
FAST, SIMPLE, AGENTLESS
BACKUP FOR VMWARE
HOST ENVIRONMENTS
Enables single-pass backup of all
VMs without the need to install
software agents on each VM
Auto-discovery of VMs on target
hypervisor
Integrates with VMware vStorage
API’s
Only backs up changed blocks
Application consistent (Exchange,
SQL etc.) & transaction-log purge
Easily recover individual files &
folders from within each VM
Centralized node, group & policy
management
35
Backup
Server
vSphere Farm or Standalone ESX Server
Protects VMs, Volumes, Files
Databases, Applications &
Raw device mappings (vRDM & pRDM)
Granular Restore
Directly from Tape
Discovery
& Backup
Disk, Tape
or Cloud
Centralized
Management
Copy of Backup
(Synthetic Full)
Full VM Restore
& Granular Restore
Backup
Repository
Overview Solutions Products Licensing Support
36. Backup for Microsoft Hyper-V
Solution Overview
PROTECTION FOR HYPER-V
HOST ENVIRONMENTS
Single-pass backup of all VMs
Auto-discovery of VMs
Image-level guest backup for cross-
hypervisor restore and Virtual
Standby to VMware vSphere
Application consistent backups
(Exchange, SQL etc.)
Cluster/CSV support & LAN-free
backup to tape
.VHD / .VHDX host-level volume
data backup with guest-level
metadata
Direct granular restore of files &
folders & complete VM’s
36
Backup
Server
Hyper-V 1
Protects VMs, Volumes, Files
Databases & Applications
Granular Restore
Directly from Tape
Discovery
& Backup
Disk, Tape
or Cloud
Full VM Restore
& Granular Restore
Backup
Repository
Hyper-V 2/3
Centralized
Management
Overview Solutions Products Licensing Support
37. Backup for Citrix XenServer
Solution Overview
PROTECTION FOR CITRIX
XENSERVER HOST
ENVIRONMENTS
Single-pass volume backup within
each guest VM
Infinite Incremental I2 TechnologyTM
tracks changedblocks
Application consistent backups
(Exchange, SQL etc.)
Easily recover individual files &
folders from within each VM, or
whole VMs via BMR
Cross-Hypervisor restore and
Virtual Standby to Hyper-V &
VMware vSphere
Centralized node, group & policy
management
37
Backup
Server
XenServer Farm
Protects Volumes, Files
Databases & Applications
Granular Restore
Directly from Tape
Discovery
& Backup
Disk, Tape
or Cloud
Centralized
Management
BMR
Backup
Repository
Standalone XenServer
Overview Solutions Products Licensing Support
38. Which Solution to Choose?
38
Solution Overview
BASICALLY, IT COMES
DOWN TO RPO & RTO
REQUIREMENTS: -
RPO: How much data can you
afford to lose?
RTO: How quickly do you need to
recover systems & availability?
Do you want local site failover?
Do you want remote site failover?
Do you want to recover to virtual
systems?
Overview Solutions Products Licensing Support
43. Product Overview
43
ARCserve Backup
GLOBAL DASHBOARD WITH
CENTRALIZED REPORTING
& ALERTING
Provides global health status &
alerting via Exchange, Notes,
SNMP, SMTP, pager, broadcast etc.
Drill down views of the backup
domain, backup sites, backup
servers, nodes, jobs etc.
Reporting examples
Job backup status report
Failed backups report
Fastest/slowest backup report
Deduplication benefits report
Disaster Recovery status report
Backup server load distribution
Total protection size report Overview Solutions Products Licensing Support
44. Product Overview
44
ARCserve Backup
STORAGE RESOURCE
MANAGMENT
Reports backup node utilization
for CPU, RAM, Network, OS, file
system free space, LUN’s & disk
performance, fragmentation etc.
Volume & database growth trend
reporting
Predict future disk space
requirements for applications
Predict, plan & budget storage
capacity requirements
Overview Solutions Products Licensing Support
45. Product Overview
45
ARCserve Backup
FILE ARCHIVING TO
DEDUPE DEVICE, TAPE &
CLOUD STORAGE
Archive Manager enables you to
set archive policies for Windows,
Linux, UNIX & MAC file system
data
Archive files based upon size,
age, filename, last accessed,
created, last modified etc.
Also include/exclude file pattern,
directory pattern & host name
pattern
Flexible scheduling options, with
file archive verification option
Extensive reporting including
node archive status, job status &
total archive size Overview Solutions Products Licensing Support
46. Product Overview
46
ARCserve Backup
DEDUPLICATION
Block level, variable length
deduplication provides up to 95%
reduction in backup data
Fit more backups onto the same
physical media
Retain backups longer
Speed up recovery
Global deduplication finds
redundancies between backup
sessions on different servers
Deduplication efficiency
reporting via Global Dashboard
Overview Solutions Products Licensing Support
47. Product Overview
47
ARCserve Backup
BACKUP INFRASTRUCTURE
VISUALIZATION
Provides high level network
diagram view of all backup
infrastructure components,
including backup servers, storage,
tape libraries & how they’re
related
Drill down views into node
backup job status reports, DR
status reports, encryption
reports, recovery points reports
etc.
Links into Global Dashboard, for
more detailed reporting
Overview Solutions Products Licensing Support
48. Product Overview
48
ARCserve Backup
SAN OPTION
Enables backup servers to share
one or more tape libraries, within
the Storage Area Network (SAN)
Backup server sends data to the
tape libraries over the SAN
instead of the LAN, which
increases backup & restore
throughput
The primary SAN server is
responsible for: -
Initializing, governing and
maintaining shared devices, on the
SAN
Coordinating the use of shared
library resources among the servers
in the SAN, preventing conflict if
two servers try to allocate a device
or media at the same time
Overview Solutions Products Licensing Support
49. Product Overview
49
ARCserve Backup
NDMP NAS OPTION
Supports NAS filer to server, filer
direct to tape & 3-way backup
Supports backup & restore of
NAS filers using changers or tape
libraries attached locally, or to
remote NAS filers
Multi-streaming support lets one
agent handle different requests &
perform multiple jobs at once
Tapecopy enables NAS sessions
to be copied from one tape to
another
Dynamic Device Sharing enables
Tape Libraries to be shared
Supports NAS filers from NetApp,
EMC, IBM, BlueArc, Procom,
OnStor, StoreVault etc. Overview Solutions Products Licensing Support
50. Product Overview
50
ARCserve Backup
TAPE LIBRARY OPTION
Provides support for tape
libraries, tape RAID libraries &
optical libraries including: -
Multiple drive support
Multiple library support
Multiple, concurrent, device
management functions
Bar code ID (Support by library req.)
Scheduled, automated drive
cleaning
Grouping by slots
Fault tolerant operations
Multiple, concurrent, group access
Large library support etc.
Overview Solutions Products Licensing Support
51. Product Overview
51
ARCserve Backup
DISASTER RECOVERY
OPTION & BMR
Collects & stores machine-
specific information before a
disaster strikes
Automatically generates & saves
emergency data for each
protected machine locally on the
backup server, on backup media,
&, optionally, on a remote
computer, when you submit a
full backup job
In the event of a disaster, the
option can recover its protected
computers to their most recent
backup state
Overview Solutions Products Licensing Support
52. Product Overview
52
ARCserve Backup
ENTERPRISE MODULE
INCLUDES: -
Serverless Backup Option
Backup Image Option
Enterprise Option for VSS
Hardware Snapshot
Multi-streaming (two or more
streams of backup data)
Disk staging backups & tape
staging backups with multi-
streaming (3 to 32 streams)
Media Management Option
Raw backup & restore of physical
disks & volumes.
Enterprise Option for IBM 3494 &
StorageTek ACSLS
Overview Solutions Products Licensing Support
53. Product Overview
53
ARCserve High Availability
CONTINUOUS PROTECTION
& AVAILABILITY, FOR
BUSINESS-CRITICAL
APPLICATIONS
Provides near-instant recovery of
business applications, files & data
Protects Exchange, SQL, IIS
SharePoint, Windows File Server,
Oracle, Blackberry, vSphere,
Hyper-V, Xen, Linux, UNIX etc.
WAN optimized replication &
offline sync for remote sites
Automated and/or push-button
fail-over & fail-back
Supports DAS, SAN, NAS storage
Centralized mgmt., reporting,
alerting & global dashboard Overview Solutions Products Licensing Support
54. Product Overview
ARCserve High Availability
CENTRALIZED
MANAGEMENT &
REPORTING
Manage replication, recovery
testing, data rewind & reporting
across all production & replica
servers & data, from a central
web-based console
Summary & detailed level
reporting
Difference report shows the
differences between the Master
& the Replica, at a certain point
in time
Assessment Mode report shows
statistics about the maximum,
minimum & average size of the
data, compression etc.
54
Overview Solutions Products Licensing Support
55. Product Overview
55
ARCserve High Availability
SCENARIO GROUP
MANAGEMENT
Protects multi-tier business
applications such as Microsoft
Exchange, SharePoint, Dynamics
CRM, websites, document
management systems & custom
applications
Enables the entire business
application to failover locally, or
across the WAN to a remote DR
site
User configurable dependency
mappings & application failover
triggers, help reduce application
downtime
Overview Solutions Products Licensing Support
56. Product Overview
56
ARCserve High Availability
DATA REWIND FOR
CONTINUOUS DATA
PROTECTION (CDP)
Protects business-critical
applications & data, between
snapshots and/or backups
Enables applications to be rolled
back in time, to before a major
event such as a system crash,
data corruption, virus attack,
miss-configuration, rolling
disaster etc.
Overview Solutions Products Licensing Support
57. Product Overview
57
ARCserve High Availability
AUTOMATED DISASTER
RECOVERY TESTING
Enables a full, non-disruptive
disaster recovery testing of
protected systems, applications &
data, on a separate, replica server
Recovery testing can be fully
automated, or performed on a
scheduled basis, as needed
Upon completion, appropriate
personnel can be alerted with the
status of the DR test
Additional actions can be
triggered upon success, such as
take a VSS snapshot or create a
backup
Overview Solutions Products Licensing Support
58. Product Overview
58
ARCserve High Availability
AMAZON CLOUD
INTEGRATION
Enables continuous replication,
host monitoring & failover to an
offline replica server instance in
the Amazon EC2 cloud
Eliminates the need to purchase
& maintain replica server H/W,
applications & OS licenses at
primary site
Eliminates the need for a costly,
dedicated DR Datacenter & the
associated hardware, software,
real estate, power, cooling &
management overhead
Cloud View panel simplifies the
management of replication / high
availability to the cloud
Overview Solutions Products Licensing Support
59. Product Overview
59
ARCserve High Availability
WAN OPTIMIZED
REPLICATION & OFFLINE
SYCHRONIZATION
Multi-stream replication &
compression improves
performance across high latency
WAN connections
File, block, offline, scheduled,
periodic replication & bandwidth
throttling options, overcome
bandwidth constraints & reduce
networking costs
NAT support, for when host
servers are behind a NAT device,
or a firewall
Assessment Mode helps estimate
LAN & WAN bandwidth needs,
without disrupting the
production environment
Overview Solutions Products Licensing Support
60. Product Overview
60
ARCserve High Availability
ENCRYPTION
Encryption enables secure data
transfers between local systems
& remote locations, without the
need for a VPN or IPSEC tunnel
Works with any scenario type
Encrypts data during transfer
Multiple encryption options -
None, AES-128, AES-256 & user
configurable
Overview Solutions Products Licensing Support
61. Product Overview
61
ARCserve High Availability
BARE METAL RECOVERY
Restore to a bare metal machine
(physical or virtual) from a live
system that has performed a
failover/switchover, or from a
bookmarked rewind point
Hardware-independent Bare
Metal Recovery (BMR)
Overview Solutions Products Licensing Support
62. Product Overview
62
ARCserve Replication
CONTINUOUS PROTECTION
FOR BUSINESS-CRITICAL
APPLICATIONS
Continuous replication of
business applications, files, data
& backup images to remote sites
Protects Exchange, SQL, IIS
SharePoint, Windows File Server,
Oracle, Blackberry, VMware,
Hyper-V, Citrix, Linux, UNIX etc.
Supports one-to-one, many-to-
one & one-to-many replication
WAN optimized replication &
offline sync for remote sites
Supports DAS, SAN, NAS & Cloud
storage
Centralized mgmt., reporting,
alerting & global dashboard
Overview Solutions Products Licensing Support
63. High Availability vs. Alternatives
63
Database Mirroring
− No automated failover, in the event of a disaster/failure (Increases downtime)
− Only protects the database layer, not the entire multi-tier business applications or system data
− Database servers must run the same O/S version and/or clustering software
SAN Replication
− No automated failover, in the event of a disaster/failure (Increases downtime)
− Only protects data on the SAN & typically requires SAN to SAN replication, which can be costly
− Doesn’t provide system or application protection & availability
Failover Clustering
− All servers must be the same O/S version, application version etc.
− Only protects against server failure (No application or data protection)
− Has distance limitations for true DR strategies (Does not include WAN optimization)
Hypervisor-based Replication / High Availability
− No automated failover, in the event of a disaster/failure (Which increases downtime)
− Only protects virtual servers, not physical, or mixed physical/virtual server combinations
− Only monitors VM-level heartbeats (Does not protect against application component failures)
− Has distance limitations for true DR strategies (Does not include WAN optimization)
64. Product Overview
64
ARCserve D2D
FAST, SIMPLE, EFFICIENT
IMAGE-BASED BACKUP, FOR
WINDOWS SERVERS &
WORKSTATIONS
Infinite Incremental I2 TechnologyTM
tracks changedblocks
Protects Microsoft Exchange, SQL,
VMware, Hyper-V, Citrix etc.
Single-pass, application consistent
backups & granular restores for
Exchange, SQL & files
Remote Virtual Standby capability
Hardware-independent Bare Metal
Recovery (BMR)
AES encryption & compression
Centralized mgmt., reporting,
alerting & global dashboard Overview Solutions Products Licensing Support
65. Product Overview
65
ARCserve D2D
BLOCK LEVEL, INFINITE
INCREMENTAL (I2)
TECHNOLOGYTM
Enables more efficient, block-
level, infinite incremental
backups
Captures changed blocks only
Uses less storage space
Performs backups faster
Puts less of a load on production
servers & workstations
Option to create recovery sets,
which helps to reduce the
amount of time it takes to
complete merge jobs
D2D I2 Technology
Traditional
Solution
Traditional Solution
Overview Solutions Products Licensing Support
66. Product Overview
66
ARCserve D2D
APPLICATION-CONSISTENT
SNAPSHOTS, WITH FIVE
RESTORE TYPES
File & Folder level restore
Bare Metal Recovery to dissimilar
hardware (Including P2P, P2V,
V2V, V2P, uEFI etc.)
SQL database-level restore
Exchange database-level restore
Exchange granular mailbox
restore
Catalog-less backup option
shortens backup time
For faster search and recovery,
users can run ad-hoc catalog
creation jobs at any time
Overview Solutions Products Licensing Support
67. Product Overview
67
ARCserve D2D
WINDOWS EXPLORER
SHELL INTEGRATION
Enables users to browse & locate
recovery points (points in time)
via familiar Windows Explorer
interface
Browse, Search, Cut/Copy/Paste,
Drag/Drop
Overview Solutions Products Licensing Support
68. Product Overview
68
ARCserve D2D
FILE COPY TO DISK OR
CLOUD
Copy files to disk or cloud
(Amazon, Azure & Eucalyptus)
based upon specified policies
Specify file copy schedule based
upon completion of a specified
number successful backups
Roll back to previous versions of
backed-up files, or maintain
multiple versions of the same files
at different destinations
Filters to include or exclude files,
based upon specific criteria or
patterns
Encrypt copied files for security
Overview Solutions Products Licensing Support
69. Product Overview
69
ARCserve D2D
COMPRESSION &
ENCRYPTION
User-configurable compression
levels, to optimize system
performance
Encryption helps keep Recovery
Point data safe & secure, should
security/access to backup target
be compromised
Supports encryption for both
uncompressed backup &
compressed backup data
Provides encryption password
management so that you do not
need to remember encryption
passwords
Overview Solutions Products Licensing Support
70. Product Overview
70
ARCserve D2D
BACKUP SPEED
THROTTLING
Provides the capability to specify
the maximum speed (MB/min) at
which backups are written to
disk, to reduce CPU or network
utilization
Overview Solutions Products Licensing Support
71. Product Overview
71
ARCserve D2D
FAST, HARDWARE-
INDEPENDENT BARE
METAL RECOVERY
Recovers a computer system from
“Bare metal“, including OS,
applications & data required to
restore the entire system
Restores to dissimilar hardware &
resolves any hardware
differences
Expands & restores to bigger
disks if necessary
Supports uEFI to BIOS conversion
& vice-versa
Supports BMR from a vSphere or
Hyper-V virtual standby VM
Overview Solutions Products Licensing Support
72. Product Overview
72
ARCserve D2D
CENTRAL PROTECTION
MANAGER
Provides centralized view &
management of D2D protected
servers & workstations
Automated AD discovery
Remote deployment
Policy-based administration
Status, grouping, search/restore,
basic workflow, event logging,
filtering & more, to simplify
management & recovery of
servers & workstations across the
environment
Overview Solutions Products Licensing Support
73. Product Overview
73
ARCserve D2D
CENTRALIZED REPORTING
Provides centralized dashboard &
reporting capability, across
Backup & D2D products
Reports across all managed
devices, settings & policies
running on- & off-premise
Example reports include: -
Node Backup status
Backup size trending
Node Archive & File Copy Status
Last successful date & time of the
job
Encryption & compression status
SRM performance indicators,
including CPU usage, memory
usage, disk throughput, network
input & output Overview Solutions Products Licensing Support
74. What’s New in CA ARCserve® r16.5
Including ALL additional product enhancements
75. What’s new in CA ARCserve r16.5 (Marquee Features)
Windows Server 2012 & Windows 8 support, across all
ARCserve products
− Support for NTFS deduplication
− Support for ReFS
− Support for Hyper-V 3.0
− Support for Distributed VSS
− Support for Storage Spaces
D2D Remote Virtual Standby
What’s new in CA ARCserve r16.5
75
76. r16.5 Remote Virtual Standby
GOAL: Enable MSPs to offer new services centered around “Remote”
image-based high availability
− Periodic image-based system, application & data protection for Windows Servers & VMs
− Replicate to remote location (remote office, DR site, MSP & Cloud)
− Run recovery point conversion into VHD or VMDK formats at the remote site
− Automatic DNS Redirection to remote resources
Use BMR to restore the production server after repair or replacement
76 76
77. Additional Enhancements (Across all Products)
Support for vSphere 5.1
Support for additional Azure & Amazon regions
Support for 4k sector disk drives (Except D2D)
− The latest high capacity disk drives (4TB+) now come with a more
efficient 4k sector format (also requires support from the OS)
What’s new in CA ARCserve r16.5
77
78. Additional Enhancements
CA ARCserve® Backup r16.5
− Support for Exchange & SharePoint 2013
− Improved NTFS volume backup performance (43% faster*)
− Improved Hyper-V VHD volume backup performance (3.7x faster*)
− Support for LTO 6 tape & Logical Block Protection (HP, IBM, Quantum etc.)
− Support for VHDX virtual volumes (Up to 64TB volumes on Hyper-V 3.0)
− Support for MS Windows Azure, Fujitsu Cloud & Eucalyptus 3.x (Open source
private cloud)
− Support for backup of SQL 2012 AAG clusters (Backup off secondary node)
− Support for NAS port configuration (Using a specific, or range of ports)
− Improved D2D light integration (For offline source servers)
− Improved dedupe management (Reclaim space, merge dedupe sessions)
− Improved management of pending, failed & hold migration jobs
− Global Deduplication Support with Windows 2012
− A significant roll up of fixes & minor usability enhancements since r16
What’s new in CA ARCserve r16.5
*CA Data Management internal performance testing 78
79. Additional Enhancements
CA ARCserve® RHA r16.5
− Full System “Cascade scenario” (Enables switchover to multiple replicas)
− Full System scenario now supports failover to Hyper-V 3.0
− Hyper-V 3.0 scenario supports WAN failover
− Improved SMTP & scenario authentication support (Ideal for multi-tenancy/MSP’s)
− Improved encryption options (None, AES-128, AES-256, user configurable)
− Export replication reports as email attachments in HTML format (Instead of XML)
− Full System scenario now supports uEFI, GPT boot disk & Dynamic Disks
− Full System scenario VM settings can be modified while the scenario is running
− BMR preserves volumes on destination (Efficient, block-level replication of delta’s)
− Scenario wizard now includes ARCserve HBBU server
− Support for Eucalyptus 3.2 (Open source private cloud platform)
− Support for additional Amazon regions (Sydney, Tokyo, Ireland, Sao Paulo & Virginia)
− Support for protecting multiple Oracle DB instances (with a single RHA scenario)
− Support for SQL Server filestreams (Protects all BLOB data, regardless of location)
What’s new in CA ARCserve r16.5
79
80. Additional Enhancements
CA ARCserve® D2D r16.5
− Support for Exchange 2013
− Catalog-less backups (Reduces overhead & backup window)
− Support for uEFI (Enables BMR of systems with BIOS to uEFI & vice-versa)
− Support for Eucalyptus 3.2 (Open source private cloud platform)
− Support for additional Microsoft Windows Azure regions (US East & US
West)
What’s new in CA ARCserve r16.5
80
81. Additional Enhancements
CA ARCserve® Host-Based VM Backup r16.5
− Support for Exchange 2013 (Backup of active/passive copies - CCR & DAG)
− Catalog-less backups (Reduces overhead & backup window)
− Support for uEFI (Enables BMR of systems with BIOS to uEFI & vice-versa)
− Support for replication of Host-based VM backup recovery points
− Replicated recovery points can be used to perform file-level restores or BMR
− Replicated recovery points can also be utilized for Virtual Standby
− Support for Eucalyptus 3.2 (Open source private cloud platform)
− Support for additional Microsoft Windows Azure regions (US East & US
West)
What’s new in CA ARCserve r16.5
81
82. Useful Links: -
CA ARCserve® r16.5 Press Release
CA ARCserve® r16.5 Compatibility Matrix
CA ARCserve® ASBU r16.5 Release notes
CA ARCserve® RHA r16.5 Release notes
CA ARCserve® D2D r16.5 Release notes
CA ARCserve® Central Apps r16.5 Release notes
CA ARCserve® Central Host-Based VM Backup r16.5 Release notes
CA ARCserve® Central Protection Manager r16.5 Release notes
CA ARCserve® Central Reporting r16.5 Release notes
CA ARCserve® Central Virtual Standby r16.5 Release notes
What’s new in CA ARCserve r16.5
82
85. Simple & Flexible Licensing Options
85
ARCserve Per Socket
Pricing
Metric
CA ARCserve RPO
Per
Socket
CA ARCserve RPO & RTO
& Central Apps
Per Socket for Virtual Server Protection
Note – Replication in the RPO package is for file data only (E.G: this is required to replicate the disk-
backup of D2D & ARCserve Backup to another site) - either for DR reasons, or to centralize branch
office backup data.
Application-aware replication &/or High Availability (E.G: Microsoft Exchange / SQL / SharePoint / Full
System HA or Oracle replication) requires the RPO & RTO license.
86. 86
Simple & Flexible Licensing Options
Managed Capacity Program
Pricing
Metric
CA ARCserve RPO
Per TB of
protected
data
(Production)
CA ARCserve RPO & RTO
Note – Replication in the RPO package is for file data only (E.G: this is required to replicate the disk-
backup of D2D & ARCserve Backup to another site) - either for DR reasons, or to centralize branch
office backup data.
Application aware replication and/or High Availability (E.G: Microsoft Exchange / SQL / SharePoint /
Full System HA or Oracle replication) requires the RPO & RTO license.
& Central Apps
Managed Capacity for Physical & Virtual Protection
87. Other Options
Components
− License individual products to address specific needs
Modules
− Bundles of two or more products
Virtual Server Sockets
− Designed specifically for virtual servers
− Same RTO & RPO-RTO offering as Managed Capacity
Simple & Flexible Licensing Options
87
88. 88
r16.5 License Name Changes
SBS Bundles now support Windows 2012 Essentials Edition
r16 Product Name r16.5 Product Name (New)
CA ARCserve® Backup r16 for Windows
for MS SBS Standard Edition
CA ARCserve® Backup r16.5 for Windows
SBS Standard and Essentials Edition
CA ARCserve® Backup r16 for Windows
for MS SBS Premium Edition
CA ARCserve® Backup r16.5 for Windows
for MS SBS Premium and Essentials
Edition
CA ARCserve® D2D r16 for Windows Small
Business Server Edition
CA ARCserve® D2D r16.5 for Windows SBS
and Essentials Edition
89. 89
r16.5 License Name Changes
r16 Product Name (Old) r16.5 Product Name (New)
CA ARCserve® Backup for Windows
Essentials File Server Module
CA ARCserve® Backup for Windows File
Server Module
CA ARCserve® Backup for Windows
Standard Database Module
CA ARCserve® Backup for Windows
Database Module
CA ARCserve® Backup for Windows
Advanced Email Module
CA ARCserve® Backup for Windows Email
Module
CA ARCserve® Backup for Windows
Enterprise Application Module
CA ARCserve® Backup for Windows
Application Module
Note: Modules were previously known as Simplified Pricing “Suites” in r12.5
Modules
90. 90
r16.5 License Name Changes
r16 Product Name (Old) r16.5 Product Name (New)
CA ARCserve® Backup for Windows
Essentials File Server Module with D2D
and Replication
CA ARCserve® Backup for Windows File
Server Module with D2D and Replication
CA ARCserve® Backup for Windows
Standard Database Module with D2D and
Replication
CA ARCserve® Backup for Windows
Database Module with D2D and
Replication
CA ARCserve® Backup for Windows
Advanced Email Module with D2D and
Replication
CA ARCserve® Backup for Windows Email
Module with D2D and Replication
CA ARCserve® Backup for Windows
Enterprise Application Module with D2D
and Replication
CA ARCserve® Backup for Windows
Application Module with D2D and
Replication
Note: Modules were previously known as Simplified Pricing “Suites” in r12.5
Modules with D2D and Replication
92. Customer Service & Support
92
Technical Support
DELIVERING WORLD-
CLASS SUPPORT, WITH
24x7 GLOBAL ACCESS
Online knowledge base
Ask CA Support live chat
Self-service support tickets
Product documentation
Certified device lists
Software compatibility
Online training
Global user forums
Downloads, beta’s, patches
CA ARCserve® Tech Insider
support newsletter
Visit www.arcserve.com/support Overview Solutions Products Licensing Support
94. Customer Profile
− German public sector business, 160,000+ employees
− Large, distributed, mission-critical environment
Challenges
− Required an automated backup solution, for 1,500 branch offices / 192 datacenters
− Daily backup of 220,000 Exchange mailboxes (31m emails per month)
Solution
− CA ARCserve Backup, High Availability & D2D (Fully integrated solution)
− Protects 9,800+ servers, 800TB+ of Exchange data & 200TB+ of file data per week
Benefits
− Backup & recovery is centrally managed, using a single solution
− Solution delivers a total cost saving to BA in excess of $2m per year
− RHA protects business-critical systems which enables SLA’s to be met
Case Study: Large, Mission-Critical
94
“CA Technologies and its channel partner Fujitsu have always helped us in a
professional way, ever since we started our business relationship.”
Marin Renner – IT Engineer, Storage & Windows
95. Customer Profile
− Yamaha Motor Racing, 4 times winner of MotoGP world championship
− 40 employees, >80% travelling worldwide for 9+ months of year
Challenges
− Bike setup & performance data is critical to winning races & sponsorship
− Data was being stored on employee laptops, so was exposed to significant risk
Solution
− CA ARCserve Backup, High Availability, D2D & Virtual Standby (Integrated solution)
− Provides local data protection, very fast recovery & automated DR testing
Benefits
− The team can recover data very quickly track-side, without specialist IT skills
− Reduced costs, as no need for enterprise IT infrastructure in the motordrome
− Engineer & mechanic productivity is improved as working methods not affected
Case Study: Yamaha Motor Racing
95
“The other solutions on the market were not flexible enough and were more suited to an
enterprise environment, than an organisation like Yamaha Motor Racing.”
Daniele Rigoldi – Network and Infrastructure Group Leader
96. Customer Profile
− A leading luxury lingerie manufacturer, based in Bologna, Italy
− Boutiques & franchised outlets in major cities around the world
Challenges
− Manufacturing process & supply chain highly reliant upon IT systems
− An increasingly complex, distributed, mixed physical / virtual IT infrastructure
− Finding a scalable backup solution, that could protect multiple platforms
Solution
− CA ARCserve Backup
Benefits
− Comprehensive protection for physical, virtual, Windows, Unix, Oracle, Domino etc.
− Native integration with VMware snapshots, enables disruption-free tape backup
− Daily backups are very fast & require no monitoring from La Perla IT personnel
Case Study: Complex, Multi-Platform
96
Mauro Ruscelli, IT infrastructure and safety manager
“More than 10 years after the initial choice - CA ARCserve Backup is still the best solution
for our company.”
97. Customer Profile
− A US investment management firm, headquartered in Michigan
− Manages both domestic & international funds worth around $21 billion
Challenges
− To ensure its funds remain profitable, Munder Capital requires constant access to
information that might influence its investment choices
− Required a robust & rapid disaster recovery solution, that could be scaled
Solution
− CA ARCserve Backup (Protects 150 applications, running on 86 servers & 100 VM’s)
Benefits
− Disaster recovery with a smaller server footprint, reduced capital expenditure
− Established disaster recovery strategy that can be scaled to meet business growth
− Able to recover 86 physical servers (36TB) to Hyper-V standby environment in 2 hrs
Case Study: Simple & Scalable DR
97
Wolfgang Goerlich - Network Operations and Security Manager
“With 150 application suites running on 86 servers, we need an IT infrastructure that can be
easily managed by our small in-house IT team.”
98. Customer Profile
− A US financial services firm, headquartered in Indiana
− 350 employees, with 150 employees located at remote offices around the US
Challenges
− Considerable business impact is caused, if a tier-one application goes down
− DR strategy & capabilities are key to safeguarding compliance & service levels
Solution
− The solution provides comprehensive protection for physical & virtual servers,
including 12TB of data from file, SQL, SharePoint, web portal & application servers
Benefits
− Enables Everence Financial to define & implement common policies across the two
solutions, including backup schedules & recovery points
− The most cost-effective solution of those that were investigated
Case Study: DR for Compliance
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Richard Plank – Server Administrator, Everence Financial
“The CA solution forms a vital part of our disaster recovery strategy and provides our staff,
customers and auditors with peace of mind that critical financial data is protected.”
99. Customer Profile
− US Air Force 45th Space Wing, based in Florida. 10,600+ employees
− Responsible for launching & tracking of unmanned space vehicles
Challenges
− To seamlessly migrate from a physical to virtual environment, without
experiencing service outages, that would violate service level agreements
− Cut costs & eliminate vendor & hardware dependencies
Solution
− CA ARCserve Replication (between 2 sites, located 24 miles apart) & Backup
Benefits
− Entire migration completed in 3 months, with no data loss & little user impact
− Hard cost savings of $180,000 per year. Plus, reduced support costs.
− There was no need to retrain staff, as ARCserve Backup protects physical & virtual
Case Study: Large-Scale P2V Migration
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Glenn Exline, Manager of Enterprise Networks for CSR
“We migrated from physical to virtual in a three month period with no data loss, little user
impact and a significantly lower drain on the staff.”
100. Customer Profile
− Founded in 2004, services delivered from 60+ datacenters w/w
− Provides private & public cloud services, hosting & managed services
Challenges
− To simplify management, increase efficiency & enable scalability
Solution
− CA ARCserve Backup, Replication, High Availability & D2D
Benefits
− Delivers simple, centralized recovery management across its client base
− Replication & high availability clusters, enables failover between datacenters in
minutes, which helps ensure customer systems suffer negligible downtime, which
helps Broadcloud meet service level agreements
Case Study: Global MSP, Several PB’s
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“We were using up to seven products for recovery management, which was time
consuming.”….“Our DR processes are now fully automated & require minimal intervention.”
Brent Eubanks – EVP Strategic Services
101. Customer Profile
− ScaleMatrix is a US-based company that offers datacenter hosting,
private cloud, co-lo & data protection services to local & international clients
Challenges
− Many customers with different regulatory & governance requirements
− Solution had to deliver varying levels of protection for traditional hosting & cloud
Solution
− CA ARCserve Backup, Replication, High Availability & D2D
Benefits
− Delivers simple, centralized recovery management across its client base
− Enables ScaleMatrix’s clients to bring new services to market faster, comply with
regulations & get more from their IT budgets
Case Study: Global MSP
101
“We have integrated the CA Technologies solutions with cloud storage offerings and an
appliance-based solution, to provide exceptional data availability, at an affordable cost.”
James Heller – Marketing Director, ScaleMatrix
102. “The other solutions on the market were not flexible enough and were more suited to
an enterprise environment, than an organisation like Yamaha Motor Racing.”
Daniele Rigoldi – Network and Infrastructure Group Leader
Marin Renner – IT Engineer, Storage & Windows
Customer Quotes
Trond Nordby, Group IT
“CA Technologies and its channel partner Fujitsu have always helped us
in a professional way, ever since we started our business relationship.”
“CA ARCserve Replication is integrated with CA ARCserve Backup, so the entire
replication and backup process is automated and seamless.”
Álex Marsal - Systems Engineer
“The decision to use CA ARCserve Backup was made by the Spanish Carglass
operation, but it has been recommended to other units of Belron globally, after
the huge success we’ve experienced in Spain.”
Yamaha
Motor
Racing
104. March 2013 – ARCserve named “Product of the Year” by Network Computing
Magazine
June 2011 – ARCserve named “Product of the Year” in “Backup
and Disaster Recovery” and “Cloud Backup and Replication”
categories in Storage Awards
Nov 2011 – ARCserve HA receives Bronze medal in the “Best High-
Availability/Disaster-Recovery Product” in Windows IT Pro Editor’s Best
Awards
ARCserve named a “Recommended” product in DCIG 2011 Virtual Server Backup
Software Buyer’s Guide, earning top “Best in Class” scores in “Backup” and “Restore”
categories
Seven CA Technologies Leaders Recognized as 2013 Channel Chiefs by CRN
Magazine
March 2013 – CA Global Partner Program named a “5 Star Award
Winner” in 2013 CRN Partner Program Guide
Award Highlights
105. May 2013 - PC PRO review of ARCserve r16: “unbeatable range of data protection
features”, 6 out of 6 Stars
Feb 2013 – CA Offers New Disaster Recovery Option
Feb 2013 – CA Technologies Unveils Hybrid Data Protection Platform
Feb 2013 – A Hybrid Approach to Backup and Recovery in the Cloud
Feb 2013 – CA’s SaaS Solution Combines Local Backup Speed With
Windows Azure Cloud Storage
Sep 2011 – CA ARCserve r16: Taking Data Protection to Virtualized, Cloud Environments
Press Highlights
105