1. Mitchell Miller
19797 E Princeton Pl, Aurora CO 80013
Mobile: 720-427-3761 - millerchacon@comcast.net
Objective
SeekingachallengingpositionwheremyLeadership,ManagementandCustomerService skillscanbe utilizedbya
progressive companyoffering opportunitiesforcareeradvancement.Ihave over15 years of Managementexperience
where Ihave beenable toestablishvaluable skillsandknowledge focusedaroundmanagement,customerserviceand
increasedsalesandprofitability.
Experience
Aramark UniformServices - Denver, CO
March 2014 to Current
PlantManager/SafetyManager
Manage the day to dayoperationsof an Industrial Laundryprocessingfacilityproducing300,000+ poundsper
week.
Lead andsupervise myteamof 55+ Productionemployeesand2 Supervisors.
Drive growthand profitabilitythroughprocessstreamliningandcoachingto meetefficiencygoals.
Produce shortand longtermproduction goalsand scheduling,forecastingand monthlyanalysisof PnLand
Plantcosts.
Responsible forall Financialsandcostdecisionsof the Plant.
Responsible forthe Safety programsandthe Safety of all employeesinthe facility.
PartnerswithMaintenance,EngineeringandService managementtoensure the smoothoperationof the plant
inorder to produce the bestcustomerexperience.
Staples- Monument,CO
August 2007 to March 2013
General Manager(October2010-March 2013)
Managed,coachedand trainedsalesassociatesandManagersto exceedsales,profitability,operationsand
customerservice goals.
GM of the Regional trainingstore forSales,OperationsandStandards.(160storesinthis division)
Drove sellingculture andemployee abilitieswithhighenergyandintensity.
Focusedonexceptional andpersonablecustomerservice tocreate Staplesloyaltywithinthe community.
Focuson exceptional andpersonablecustomerservice tocreate Staplesloyaltywithinthe community.
Achievingan86% CSATscore.#1 in the district,# 2 inthe regionand # 23 in the companyof 1500 stores.
Drove and maintainedkeysalescategoriesthroughoutmystore throughcloselyworkingwithanddeveloping
my team.
Responsible forall LossPreventionwithinthe store.
2. SalesManager(August2007-September2010)
Drove sellingculture with highenergyandintensity.
Managed,coachedand developedateamof 12 highlysuccessful SalesAssociates
Achievedandlead the districtand ranked 10th inthe regionon service plansalesandpenetrationpercentage.
Achieved the #1spot inthe district, #3 inthe regionand #20 in the companyfor salesof attachmentsand
service planstosurpasscompanyrevenue goals.
Responsible formaintaininganeat,cleanandorganizeddepartment.
Restockingandordering
People management
OfficeDepot - Englewood, CO
January 2002 to August 2007
AssistantStoreManager(January2004-August2007)
Ran the day to day operationsof a$7 millionayearstore.
Managed,coachedand trainedsalesassociatestoreachsalesandcustomerservice goals.
Plannedandmanaged merchandising,inventoryandlosspreventionactivities.
Assistedinopeningmultiplestoresfromthe groundup.
Assistedwithstore managerresponsibilitiesincludingsalesplanning,strategicinitiativesandemployee
recognitionprograms.
Consistentlyexceededcustomerservice goals.
CustomerServiceManager(December2002-December2003)
Cashier(January2002-November2002)
TrainingandAccomplishments
I have over17 yearsof experience indiverse workingenvironmentswhere Ihave beenable toestablishvaluableskills
and knowledgefocusedaroundPeople Management,CustomerSatisfaction,increasedsalesresultsandOperational
solidarity.
AttendedStore ManagertrainingwithOffice DepotInc.inMay 2007.
Assistedinthe openingof twoOffice Depotstores,builtfromthe groundup,inOctoberof 2003.
Managed the remodel of anexistingOffice Depotstore inMarchof 2007.
Traveledtoareasin the Midwestregiontoassistinthe hiring, trainingandopeningof 4 additional branchesof
FJ Associates.
ReferencesAvailableUponRequest