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Mitchell Miller
19797 E Princeton Pl, Aurora CO 80013
Mobile: 720-427-3761 - millerchacon@comcast.net
Objective
SeekingachallengingpositionwheremyLeadership,ManagementandCustomerService skillscanbe utilizedbya
progressive companyoffering opportunitiesforcareeradvancement.Ihave over15 years of Managementexperience
where Ihave beenable toestablishvaluable skillsandknowledge focusedaroundmanagement,customerserviceand
increasedsalesandprofitability.
Experience
Aramark UniformServices - Denver, CO
March 2014 to Current
PlantManager/SafetyManager
 Manage the day to dayoperationsof an Industrial Laundryprocessingfacilityproducing300,000+ poundsper
week.
 Lead andsupervise myteamof 55+ Productionemployeesand2 Supervisors.
 Drive growthand profitabilitythroughprocessstreamliningandcoachingto meetefficiencygoals.
 Produce shortand longtermproduction goalsand scheduling,forecastingand monthlyanalysisof PnLand
Plantcosts.
 Responsible forall Financialsandcostdecisionsof the Plant.
 Responsible forthe Safety programsandthe Safety of all employeesinthe facility.
 PartnerswithMaintenance,EngineeringandService managementtoensure the smoothoperationof the plant
inorder to produce the bestcustomerexperience.
Staples- Monument,CO
August 2007 to March 2013
General Manager(October2010-March 2013)
 Managed,coachedand trainedsalesassociatesandManagersto exceedsales,profitability,operationsand
customerservice goals.
 GM of the Regional trainingstore forSales,OperationsandStandards.(160storesinthis division)
 Drove sellingculture andemployee abilitieswithhighenergyandintensity.
 Focusedonexceptional andpersonablecustomerservice tocreate Staplesloyaltywithinthe community.
 Focuson exceptional andpersonablecustomerservice tocreate Staplesloyaltywithinthe community.
Achievingan86% CSATscore.#1 in the district,# 2 inthe regionand # 23 in the companyof 1500 stores.
 Drove and maintainedkeysalescategoriesthroughoutmystore throughcloselyworkingwithanddeveloping
my team.
 Responsible forall LossPreventionwithinthe store.
SalesManager(August2007-September2010)
 Drove sellingculture with highenergyandintensity.
 Managed,coachedand developedateamof 12 highlysuccessful SalesAssociates
 Achievedandlead the districtand ranked 10th inthe regionon service plansalesandpenetrationpercentage.
 Achieved the #1spot inthe district, #3 inthe regionand #20 in the companyfor salesof attachmentsand
service planstosurpasscompanyrevenue goals.
 Responsible formaintaininganeat,cleanandorganizeddepartment.
 Restockingandordering
 People management
OfficeDepot - Englewood, CO
January 2002 to August 2007
AssistantStoreManager(January2004-August2007)
 Ran the day to day operationsof a$7 millionayearstore.
 Managed,coachedand trainedsalesassociatestoreachsalesandcustomerservice goals.
 Plannedandmanaged merchandising,inventoryandlosspreventionactivities.
 Assistedinopeningmultiplestoresfromthe groundup.
 Assistedwithstore managerresponsibilitiesincludingsalesplanning,strategicinitiativesandemployee
recognitionprograms.
 Consistentlyexceededcustomerservice goals.
CustomerServiceManager(December2002-December2003)
Cashier(January2002-November2002)
TrainingandAccomplishments
I have over17 yearsof experience indiverse workingenvironmentswhere Ihave beenable toestablishvaluableskills
and knowledgefocusedaroundPeople Management,CustomerSatisfaction,increasedsalesresultsandOperational
solidarity.
 AttendedStore ManagertrainingwithOffice DepotInc.inMay 2007.
 Assistedinthe openingof twoOffice Depotstores,builtfromthe groundup,inOctoberof 2003.
 Managed the remodel of anexistingOffice Depotstore inMarchof 2007.
 Traveledtoareasin the Midwestregiontoassistinthe hiring, trainingandopeningof 4 additional branchesof
FJ Associates.
ReferencesAvailableUponRequest

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Mitchell Miller Resume

  • 1. Mitchell Miller 19797 E Princeton Pl, Aurora CO 80013 Mobile: 720-427-3761 - millerchacon@comcast.net Objective SeekingachallengingpositionwheremyLeadership,ManagementandCustomerService skillscanbe utilizedbya progressive companyoffering opportunitiesforcareeradvancement.Ihave over15 years of Managementexperience where Ihave beenable toestablishvaluable skillsandknowledge focusedaroundmanagement,customerserviceand increasedsalesandprofitability. Experience Aramark UniformServices - Denver, CO March 2014 to Current PlantManager/SafetyManager  Manage the day to dayoperationsof an Industrial Laundryprocessingfacilityproducing300,000+ poundsper week.  Lead andsupervise myteamof 55+ Productionemployeesand2 Supervisors.  Drive growthand profitabilitythroughprocessstreamliningandcoachingto meetefficiencygoals.  Produce shortand longtermproduction goalsand scheduling,forecastingand monthlyanalysisof PnLand Plantcosts.  Responsible forall Financialsandcostdecisionsof the Plant.  Responsible forthe Safety programsandthe Safety of all employeesinthe facility.  PartnerswithMaintenance,EngineeringandService managementtoensure the smoothoperationof the plant inorder to produce the bestcustomerexperience. Staples- Monument,CO August 2007 to March 2013 General Manager(October2010-March 2013)  Managed,coachedand trainedsalesassociatesandManagersto exceedsales,profitability,operationsand customerservice goals.  GM of the Regional trainingstore forSales,OperationsandStandards.(160storesinthis division)  Drove sellingculture andemployee abilitieswithhighenergyandintensity.  Focusedonexceptional andpersonablecustomerservice tocreate Staplesloyaltywithinthe community.  Focuson exceptional andpersonablecustomerservice tocreate Staplesloyaltywithinthe community. Achievingan86% CSATscore.#1 in the district,# 2 inthe regionand # 23 in the companyof 1500 stores.  Drove and maintainedkeysalescategoriesthroughoutmystore throughcloselyworkingwithanddeveloping my team.  Responsible forall LossPreventionwithinthe store.
  • 2. SalesManager(August2007-September2010)  Drove sellingculture with highenergyandintensity.  Managed,coachedand developedateamof 12 highlysuccessful SalesAssociates  Achievedandlead the districtand ranked 10th inthe regionon service plansalesandpenetrationpercentage.  Achieved the #1spot inthe district, #3 inthe regionand #20 in the companyfor salesof attachmentsand service planstosurpasscompanyrevenue goals.  Responsible formaintaininganeat,cleanandorganizeddepartment.  Restockingandordering  People management OfficeDepot - Englewood, CO January 2002 to August 2007 AssistantStoreManager(January2004-August2007)  Ran the day to day operationsof a$7 millionayearstore.  Managed,coachedand trainedsalesassociatestoreachsalesandcustomerservice goals.  Plannedandmanaged merchandising,inventoryandlosspreventionactivities.  Assistedinopeningmultiplestoresfromthe groundup.  Assistedwithstore managerresponsibilitiesincludingsalesplanning,strategicinitiativesandemployee recognitionprograms.  Consistentlyexceededcustomerservice goals. CustomerServiceManager(December2002-December2003) Cashier(January2002-November2002) TrainingandAccomplishments I have over17 yearsof experience indiverse workingenvironmentswhere Ihave beenable toestablishvaluableskills and knowledgefocusedaroundPeople Management,CustomerSatisfaction,increasedsalesresultsandOperational solidarity.  AttendedStore ManagertrainingwithOffice DepotInc.inMay 2007.  Assistedinthe openingof twoOffice Depotstores,builtfromthe groundup,inOctoberof 2003.  Managed the remodel of anexistingOffice Depotstore inMarchof 2007.  Traveledtoareasin the Midwestregiontoassistinthe hiring, trainingandopeningof 4 additional branchesof FJ Associates. ReferencesAvailableUponRequest