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Strengthening
Carroll County
Nonprofits
through
Effective
Management
Carroll County
Focus on the Future
Presenter:
Miriam Robeson, Attorney
April 25, 2013
Nonprofit Organization and
Effective Management –
What is it?
Focus on basics in four areas:
Nonprofit Governance
Nonprofit Compliance
Nonprofit Accountability
Threats to Nonprofit Success
Nonprofit Basics
Governance
Corporate Formalities
Articles of Incorporation - Indiana
Tax ID number - from IRS
Statement of purpose
Bylaws/Governing Document
Conflict of Interest Policy
Officers/Board of Directors
Budget (4 year prior or 3 years future)
IRS Form 1023 - Tax Exempt
Application – required for §501(c)(3)
status
Minimum Documents for Tax Exempt Status:
Important Documents
 Bylaws
 Should be readily available
 Should be reviewed and updated every 5 years
 Should “work with” the Board
 Conflict of Interest Policy
 Sign every year
 For new and returning board members
Handout: Nonprofit Sample Bylaws
Handout: Conflict of Interest Policy
Corporate Formalities
Board of Directors
Minimum = 3 / Preferred = 5
Officers –
President
Vice President
Secretary
Treasurer
Functional Committees
5 Ways to
Better Board Meetings
Board Meetings don’t have to be TORTURE!
 Have an Agenda
 Be Prepared
 Know your Audience
 Keep it Short!
 Keep track of what happens
Handout: Sample Agenda
5 Ways to
Better Board Meetings
1. Have a (written) Agenda
 Keeps the meeting focused and moving
 Include routine and special items
 Consent Agendas save time
 Have handouts for reports and financial
2. Be Prepared
 Read your Board Packet - Know the issues
 Do your homework from previous meetings
3. Know your Audience
 What does YOUR Board expect from meetings?
 “Show and Tell” versus “Just the Highlights”
 Level of detail expected in reports
 Board Meetings should be RELEVANT to the time, place,
issues facing the board
5 Ways to
Better Board Meetings
4. Keep it SHORT!
 1 hour or less (use “Time Checks”)
 Agenda helps manage time
 Robert’s Rules NOT required
 If you can’t end on time –
 Ask the Board to help prioritize remaining agenda items
 Save some items for another meeting
 Consider a special meeting to handle special matters
5. Keep Track of What Happens at Meetings
 Have someone take notes and prepare minutes
 Keep track of who is assigned to which tasks
 Document who makes motions and note “nay” voters
 Record action taken on Board matters
 (HINT: sometimes the government will ask for copies
of minutes)
5 Important Duties of
Board Members
3 “traditional” – 2 “extra”
 Duty of Care (Due Diligence )
 Duty of Obedience
 Duty of Loyalty
 Duty to the “Mission”
 Duty to the well-being of the
organization
Handout: 8 Questions Asked by Nonprofit Boards
1. Duty of Care - Due Diligence
 Board Members are required to be INFORMED
 Must know - financial, government status, projects and
operations
 No excuse for ignorance
 Includes a duty to train successors about their duties!
2. Duty of Obedience
 Do what you are required to by the order of the Board, the
policies of the organization or the law
3. Duty of Loyalty
 Support the Board - even when you don’t agree with it’s
actions (or politely resign)
 Don’t talk about Board matters outside the Board room
 Always act in the organization’s best interest
5 Important Duties of
Board Members
4. Duty to the Mission
 KNOW - BELIEVE - SUPPORT the Mission
 Should be able to recite the Mission - anytime, anywhere
 (otherwise, why are you on the Board?)
5. Duty to the Well-Being of the organization
 It is the responsibility of the Board of Directors to
ensure the financial and philosophical well-being of the
organization
 The Board of Directors MUST:
 Manage the organization through financial hardship
 Ensure that programs and activities thrive
 Ensure the longevity of the organization
5 Important Duties of
Board Members
Nonprofit Basics
Compliance
Compliance - State
•Indiana Secretary of State
Annual Business Entity Report
•Indiana State Board of Accounts
•Financial Reporting for Government Funds
Entity Annual Report (E-1)
•Indiana Department of Revenue
NP-20
Compliance - Federal
IRS – 990 Form
<$50,000 – 990 N
•Change in threshold
beginning 2010
•On-line ONLY
•Due 5 + 15 after end of
fiscal year
•NO extensions of time!
>$50,000 – 990 EZ/990
• Due 5 + 15
• 6 month automatic extension
• For most nonprofits – 990 EZ
• Minimal property or real
estate
• Normal gross receipts <
$200,000
• Total Assets < $500,000
Failure to file – automatic revocation of §501(c)(3) status
Compliance - Lobbying
CANNOT DO
•Endorse political
candidate
•Spend more than 5%
of annual budget on
lobbying activities
•Directly lobby
legislators
CAN DO
•Hold Candidate forum
•Educate the public on
the issues important
to the nonprofit
•Encourage like-
minded supporters to
contact their
legislators
Compliance - Employment
Employment taxes
and reports must
be timely filed!
Federal -- 941 –
Employer’s
Quarterly Federal
Tax Return
State -- WH-1 –
Employer’s State
Tax Return
January 1 – ONLINE
requirement for
many
organizations
Federal – EFTPS
(electronic federal
tax payme nt
system)
State – IN-Tax
Employer conduct
“Exempt” versus
“non exempt”
employees
Wages and Hours
laws
Fair Hiring and
Nondiscrimination
Does not apply to
all employers
APPLIES FOR
GOVERNMENT
FUNDING!
Compliance - UBIT
• (A) Trade or business
• (B) regularly carried on
• (C) not “substantially related” to exempt purpose
UBIT – Unrelated
Business Income
Tax
• Apartment rental income
• Store or shop unrelated to mission (coffee shop)
Examples:
If UBIT constitutes “substantial portion” of income,
nonprofit can lose exempt status!
Nonprofit Basics
Accountability
Accountability
The Buck Stops
with the Board
Board reports to
•Donors
•Government
•Sponsors
•Grantors
Are you Good
Stewards of the
resources the
public entrusts in
your care?
Accountability -
Financial Governance Policies
 Policies for –
 Handling Money
 Recording Money
 Reporting Money
Handout – Nonprofit Financial Control Policy
Accountability
Financial ControlsFinancial Procedures Manual
Restrictions documented and honored
• Donor restrictions
• Grant requirements
• Commingling Funds
Training program for Staff and Board
Document Retention/Destruction Policy
Handout – Document Destruction Policy
Transparency – Credibility to Public
Required disclosures
•Tax returns
•Organizational Documents
•Articles of Incorporation
•Bylaws
•Funds used for lobbying
•Application for Exempt Status
Recommended
disclosures
•Annual report
•Basic Financial Statement
•Report of Activities
•Mission/Vision
Regularly provide information to the Public
Charitable Donations
 Watch the Rules regarding charitable
donations!
 What can be considered a donation?
 What paperwork is required?
 Donations of goods or funds > $250 require
written acknowledgement
 Magic language: “No goods or services were
provide in exchange for this donation”
 NOTE – donations of TIME and EXPERTISE are
NOT deductible!
Handout: Top 10 Rules for Charitable Donations
Nonprofit Basics
Risk Management
Risk Management for Nonprofits
Best Practices to Prevent
Financial Crisis
 Identify Risk
 Ranks Risk
 Identify Policies to manage risk
 Implement protections
 Implement procedures in event of
crisis
Risk Management – General
Liability Insurance
 Do you NEED Insurance?
 What are your risks?
 Events
 Location/Premises
 Goods and Services
 Insurance is recommended to protect the
nonprofit in the event of a claim for harm
to person or property.
Risk Management – D&O Insurance
D&O
Insurance
covers
Breach of Duty
Wrongful acts of
the board
Mismanagement
What D&O
Does
Provides legal
defense
Pays claims
What D&O
Doesn’t
Normal liability
claims
Criminal acts
Directors & Officers Insurance Protects
the Board and Key Staff
Risk Management Plan
Types of Risk to Manage
• Board members, volunteers,
employees, clients, donors,
the public.
People
• Buildings, facilities,
equipment, materials,
copyrights, trademarks
Property
• sales, grants, contributions,
sponsors, fund raisingIncome
• reputation, stature in community,
ability to raise funds and appeal to
prospective volunteers
Goodwill
Handout – Risk Management Policy
Risk Management - People
Poor economy has resulted in an increase
in criminal conduct against nonprofits
Embezzlement by employees
Embezzlement by officers
Fraud from “outsiders”
Phrase of the Day – “Trust But Verify”
Issues of Fraud and the Nonprofit Sector
 “Headline News” creates an inaccurate picture
 Impression of more fraud than actually exists
 Impression of “we’re not like that” fosters
complacency
 Ignorance of Full PR Impact of fraud in “headline
news”
 Every dollar lost to fraud = lost ability to
achieve mission
 Every fraud headline > public scrutiny of
nonprofits
 Every fraud headline < public donations to
nonprofits
What are the most common types of fraud?
16.20%
9.60%
28%
15.10%
16.90%
10.60%
2.40% 11.50%
Skimming
Larceny
Billing
Expense
Check
Payroll
Cash Register
Cash on Hand
2010 Global Fraud Study, Association of Certified Fraud Examiners
How is Fraud Punished?
 Termination of employment = 72%
 No punishment = 7%
 Quit/disappeared = 8%
 Referral to law enforcement = 72%
 Prosecutor declines to prosecute =25%
(Note – numbers total greater than 100%
because more than one action is taken)
“An Investigation of Fraud in Nonprofit Organizations: Occurrences
and Deterrents,” Greenlee, Fischer, Gordon and Keating, 2006, Hauser
Center for Nonprofit Organizations
What is the likelihood of recovering funds? (1)
 Nothing recovered = 50%
 Partial recovery = 16%
 Complete recovery = 34%
 Small organizations are much more likely to
be a victim of occupational fraud
 Lack of anti-fraud controls in smaller
organizations contributes to vulnerability
WHO IS MORE LIKELY TO BE VICTIMIZED? (2)
1. “An Investigation of Fraud in Nonprofit Organizations: Occurrences and
Deterrents,” Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for
Nonprofit Organizations
2. 2010 Global Fraud Study, Association of Certified Fraud Examiners
Nonprofits and Fraud
What to do when it happens to you!
• Lock-down data
• Start a formal audit process with outside auditor
• Change procedures and rotate staff responsibilities
If you suspect fraud – act immediately!
• All of the above, PLUS
• Confront the perpetrator (employee, officer, outside
contractor)
• Copy and compile evidence in a separate, protected and
confidential file
• Contact the police, if appropriate
If you verify fraud
Handout – Someone Stole the Cashbox!
PR for Nonprofits
Public Relations During Fraud Crisis
If Fraud or
embezzlement
finds your
Nonprofit,
•How the
public hears
about and
perceives the
incident can
drastically
affect the
nonprofit’s
ability to
move beyond
the event.
DO NOT
HIDE or
Minimize the
seriousness
of the event
•If you are
contacted by
the
press, answer!
- if you don’t
get your story
out, no one
will, and
speculation will
replace facts
Have a plan
of action for
response
• If employee:
suspension, termi
nation
• If board member:
resignation, remo
val
•Note appearance of
impropriety is
enough to take action
for a board
member, but more
evidence is needed to
take action against an
employee
Handout – Public Relations
During Nonprofit Crisis
Preventing Fraud
Have and use financial control
policies
Know who handles the
money
Remove temptation
Review financial information
•ALSO - have independent review of
finances
Be aware that it can
happen to your nonprofit!
Nonprofit Organization and
Effective Management
Governance
Compliance
Accountability
Threats
For More Information
 IRS.gov – Exempt Organizations
 Publication 557 – Tax Exempt Status Info
 Online – Exempt Org Select Check
 Indiana Secretary of State
 Indiana Department of Revenue
 Guidestar.org
 Charity Navigator
 Blue Avocado
Handout – Where to Go for More Information
Thank you for your
attention!
Any Questions?
Miriam Robeson, Attorney
Today’s materials are available on
Miriam’s Website:
http://blog.lawlatte.com/

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Carroll county nonprofit management 2013

  • 1. Strengthening Carroll County Nonprofits through Effective Management Carroll County Focus on the Future Presenter: Miriam Robeson, Attorney April 25, 2013
  • 2. Nonprofit Organization and Effective Management – What is it? Focus on basics in four areas: Nonprofit Governance Nonprofit Compliance Nonprofit Accountability Threats to Nonprofit Success
  • 4. Corporate Formalities Articles of Incorporation - Indiana Tax ID number - from IRS Statement of purpose Bylaws/Governing Document Conflict of Interest Policy Officers/Board of Directors Budget (4 year prior or 3 years future) IRS Form 1023 - Tax Exempt Application – required for §501(c)(3) status Minimum Documents for Tax Exempt Status:
  • 5. Important Documents  Bylaws  Should be readily available  Should be reviewed and updated every 5 years  Should “work with” the Board  Conflict of Interest Policy  Sign every year  For new and returning board members Handout: Nonprofit Sample Bylaws Handout: Conflict of Interest Policy
  • 6. Corporate Formalities Board of Directors Minimum = 3 / Preferred = 5 Officers – President Vice President Secretary Treasurer Functional Committees
  • 7. 5 Ways to Better Board Meetings Board Meetings don’t have to be TORTURE!  Have an Agenda  Be Prepared  Know your Audience  Keep it Short!  Keep track of what happens Handout: Sample Agenda
  • 8. 5 Ways to Better Board Meetings 1. Have a (written) Agenda  Keeps the meeting focused and moving  Include routine and special items  Consent Agendas save time  Have handouts for reports and financial 2. Be Prepared  Read your Board Packet - Know the issues  Do your homework from previous meetings 3. Know your Audience  What does YOUR Board expect from meetings?  “Show and Tell” versus “Just the Highlights”  Level of detail expected in reports  Board Meetings should be RELEVANT to the time, place, issues facing the board
  • 9. 5 Ways to Better Board Meetings 4. Keep it SHORT!  1 hour or less (use “Time Checks”)  Agenda helps manage time  Robert’s Rules NOT required  If you can’t end on time –  Ask the Board to help prioritize remaining agenda items  Save some items for another meeting  Consider a special meeting to handle special matters 5. Keep Track of What Happens at Meetings  Have someone take notes and prepare minutes  Keep track of who is assigned to which tasks  Document who makes motions and note “nay” voters  Record action taken on Board matters  (HINT: sometimes the government will ask for copies of minutes)
  • 10. 5 Important Duties of Board Members 3 “traditional” – 2 “extra”  Duty of Care (Due Diligence )  Duty of Obedience  Duty of Loyalty  Duty to the “Mission”  Duty to the well-being of the organization Handout: 8 Questions Asked by Nonprofit Boards
  • 11. 1. Duty of Care - Due Diligence  Board Members are required to be INFORMED  Must know - financial, government status, projects and operations  No excuse for ignorance  Includes a duty to train successors about their duties! 2. Duty of Obedience  Do what you are required to by the order of the Board, the policies of the organization or the law 3. Duty of Loyalty  Support the Board - even when you don’t agree with it’s actions (or politely resign)  Don’t talk about Board matters outside the Board room  Always act in the organization’s best interest 5 Important Duties of Board Members
  • 12. 4. Duty to the Mission  KNOW - BELIEVE - SUPPORT the Mission  Should be able to recite the Mission - anytime, anywhere  (otherwise, why are you on the Board?) 5. Duty to the Well-Being of the organization  It is the responsibility of the Board of Directors to ensure the financial and philosophical well-being of the organization  The Board of Directors MUST:  Manage the organization through financial hardship  Ensure that programs and activities thrive  Ensure the longevity of the organization 5 Important Duties of Board Members
  • 14. Compliance - State •Indiana Secretary of State Annual Business Entity Report •Indiana State Board of Accounts •Financial Reporting for Government Funds Entity Annual Report (E-1) •Indiana Department of Revenue NP-20
  • 15. Compliance - Federal IRS – 990 Form <$50,000 – 990 N •Change in threshold beginning 2010 •On-line ONLY •Due 5 + 15 after end of fiscal year •NO extensions of time! >$50,000 – 990 EZ/990 • Due 5 + 15 • 6 month automatic extension • For most nonprofits – 990 EZ • Minimal property or real estate • Normal gross receipts < $200,000 • Total Assets < $500,000 Failure to file – automatic revocation of §501(c)(3) status
  • 16. Compliance - Lobbying CANNOT DO •Endorse political candidate •Spend more than 5% of annual budget on lobbying activities •Directly lobby legislators CAN DO •Hold Candidate forum •Educate the public on the issues important to the nonprofit •Encourage like- minded supporters to contact their legislators
  • 17. Compliance - Employment Employment taxes and reports must be timely filed! Federal -- 941 – Employer’s Quarterly Federal Tax Return State -- WH-1 – Employer’s State Tax Return January 1 – ONLINE requirement for many organizations Federal – EFTPS (electronic federal tax payme nt system) State – IN-Tax Employer conduct “Exempt” versus “non exempt” employees Wages and Hours laws Fair Hiring and Nondiscrimination Does not apply to all employers APPLIES FOR GOVERNMENT FUNDING!
  • 18. Compliance - UBIT • (A) Trade or business • (B) regularly carried on • (C) not “substantially related” to exempt purpose UBIT – Unrelated Business Income Tax • Apartment rental income • Store or shop unrelated to mission (coffee shop) Examples: If UBIT constitutes “substantial portion” of income, nonprofit can lose exempt status!
  • 20. Accountability The Buck Stops with the Board Board reports to •Donors •Government •Sponsors •Grantors Are you Good Stewards of the resources the public entrusts in your care?
  • 21. Accountability - Financial Governance Policies  Policies for –  Handling Money  Recording Money  Reporting Money Handout – Nonprofit Financial Control Policy
  • 22. Accountability Financial ControlsFinancial Procedures Manual Restrictions documented and honored • Donor restrictions • Grant requirements • Commingling Funds Training program for Staff and Board Document Retention/Destruction Policy Handout – Document Destruction Policy
  • 23. Transparency – Credibility to Public Required disclosures •Tax returns •Organizational Documents •Articles of Incorporation •Bylaws •Funds used for lobbying •Application for Exempt Status Recommended disclosures •Annual report •Basic Financial Statement •Report of Activities •Mission/Vision Regularly provide information to the Public
  • 24. Charitable Donations  Watch the Rules regarding charitable donations!  What can be considered a donation?  What paperwork is required?  Donations of goods or funds > $250 require written acknowledgement  Magic language: “No goods or services were provide in exchange for this donation”  NOTE – donations of TIME and EXPERTISE are NOT deductible! Handout: Top 10 Rules for Charitable Donations
  • 26. Risk Management for Nonprofits Best Practices to Prevent Financial Crisis  Identify Risk  Ranks Risk  Identify Policies to manage risk  Implement protections  Implement procedures in event of crisis
  • 27. Risk Management – General Liability Insurance  Do you NEED Insurance?  What are your risks?  Events  Location/Premises  Goods and Services  Insurance is recommended to protect the nonprofit in the event of a claim for harm to person or property.
  • 28. Risk Management – D&O Insurance D&O Insurance covers Breach of Duty Wrongful acts of the board Mismanagement What D&O Does Provides legal defense Pays claims What D&O Doesn’t Normal liability claims Criminal acts Directors & Officers Insurance Protects the Board and Key Staff
  • 29. Risk Management Plan Types of Risk to Manage • Board members, volunteers, employees, clients, donors, the public. People • Buildings, facilities, equipment, materials, copyrights, trademarks Property • sales, grants, contributions, sponsors, fund raisingIncome • reputation, stature in community, ability to raise funds and appeal to prospective volunteers Goodwill Handout – Risk Management Policy
  • 30. Risk Management - People Poor economy has resulted in an increase in criminal conduct against nonprofits Embezzlement by employees Embezzlement by officers Fraud from “outsiders” Phrase of the Day – “Trust But Verify”
  • 31. Issues of Fraud and the Nonprofit Sector  “Headline News” creates an inaccurate picture  Impression of more fraud than actually exists  Impression of “we’re not like that” fosters complacency  Ignorance of Full PR Impact of fraud in “headline news”  Every dollar lost to fraud = lost ability to achieve mission  Every fraud headline > public scrutiny of nonprofits  Every fraud headline < public donations to nonprofits
  • 32. What are the most common types of fraud? 16.20% 9.60% 28% 15.10% 16.90% 10.60% 2.40% 11.50% Skimming Larceny Billing Expense Check Payroll Cash Register Cash on Hand 2010 Global Fraud Study, Association of Certified Fraud Examiners
  • 33. How is Fraud Punished?  Termination of employment = 72%  No punishment = 7%  Quit/disappeared = 8%  Referral to law enforcement = 72%  Prosecutor declines to prosecute =25% (Note – numbers total greater than 100% because more than one action is taken) “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,” Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations
  • 34. What is the likelihood of recovering funds? (1)  Nothing recovered = 50%  Partial recovery = 16%  Complete recovery = 34%  Small organizations are much more likely to be a victim of occupational fraud  Lack of anti-fraud controls in smaller organizations contributes to vulnerability WHO IS MORE LIKELY TO BE VICTIMIZED? (2) 1. “An Investigation of Fraud in Nonprofit Organizations: Occurrences and Deterrents,” Greenlee, Fischer, Gordon and Keating, 2006, Hauser Center for Nonprofit Organizations 2. 2010 Global Fraud Study, Association of Certified Fraud Examiners
  • 35. Nonprofits and Fraud What to do when it happens to you! • Lock-down data • Start a formal audit process with outside auditor • Change procedures and rotate staff responsibilities If you suspect fraud – act immediately! • All of the above, PLUS • Confront the perpetrator (employee, officer, outside contractor) • Copy and compile evidence in a separate, protected and confidential file • Contact the police, if appropriate If you verify fraud Handout – Someone Stole the Cashbox!
  • 36. PR for Nonprofits Public Relations During Fraud Crisis If Fraud or embezzlement finds your Nonprofit, •How the public hears about and perceives the incident can drastically affect the nonprofit’s ability to move beyond the event. DO NOT HIDE or Minimize the seriousness of the event •If you are contacted by the press, answer! - if you don’t get your story out, no one will, and speculation will replace facts Have a plan of action for response • If employee: suspension, termi nation • If board member: resignation, remo val •Note appearance of impropriety is enough to take action for a board member, but more evidence is needed to take action against an employee Handout – Public Relations During Nonprofit Crisis
  • 37. Preventing Fraud Have and use financial control policies Know who handles the money Remove temptation Review financial information •ALSO - have independent review of finances Be aware that it can happen to your nonprofit!
  • 38. Nonprofit Organization and Effective Management Governance Compliance Accountability Threats
  • 39. For More Information  IRS.gov – Exempt Organizations  Publication 557 – Tax Exempt Status Info  Online – Exempt Org Select Check  Indiana Secretary of State  Indiana Department of Revenue  Guidestar.org  Charity Navigator  Blue Avocado Handout – Where to Go for More Information
  • 40. Thank you for your attention! Any Questions? Miriam Robeson, Attorney Today’s materials are available on Miriam’s Website: http://blog.lawlatte.com/