Like My Idea - Innovation management software based on Lean principles

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LIKE MY IDEA
Innovationmanagementsoftware
basedonLeanprinciples

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Like My Idea by CROZ
- Solution built on social business
concepts that supports flexible
business processes creation
- It is intended for strengthening of
organization innovation potential,
better communication on
organization level and lean thinking
encouraging

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Enterpraise 2.0

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• Studies have proved that social networks provides great
communication platform for manager –employee
communication
• “It gives employees an opportunity to interact in a friendly,
unintimidating way with the C-suite, and the executive level to
show they are approachable”

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Lean foundation
• Learn problem solving via hands-on experiments
• Learn to see how lean thinking applies in different
domains
• Learn Kaizen mindset (continuous improvement)
• Appreciate Go see and gemba

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Go see, Gamba
• Don’t look with your eyes , look with your feet .. People who
look at the numbers are the worst of all (Hayashi)
Virtual
Gamba!

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Using Social Network to encourge
Kaizen
• Proven benefits social networks bring
• Crowd-sourced ideas bring in collective efforts on executing an idea
and harness the knowledge and wisdom of employees. This gives the
advantage of learning newer dimension related to a subject and
contributes in building a smart organization with a collection of smart
and advanced workforce.
• Decreased inefficiency of operations: It provides the overview of
projects progress and operations and helps workforce to understand
the status of each. Widespread consultation improves the decision-
making capabilities and eliminates friction and choke points to
smoothen the workflow. Effective communication reduces the chances
of tasks repetition and duplication in order to save efforts.
• Improved contributions: Employees, at individual level, can share their
own thoughts in order to bring advantages or efficiency in any of the
related business operation or process. Collective study of those ideas
can produce an efficient execution strategy and provide an efficient
way of practicing the business operations.

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Like My Idea in banking sector
• Banking industry - traditionally not known for innovation
• innovative products should help clients in a simple, easy and
intuitive manner
• Like My Idea provides:
• organizational structures that foster creativity and innovation
• capability to quickly turn ideas into new financial products
• means to improve accessibility of banking products and services
through different perspectives and ideas from the employees
It is important to create a culture in which employees
are motivated to contribute to innovation

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Benefits of integrated BPM in
Social Network
• Downsides of Social Networks
• Enterprise social is detached from information and can lead to uninformed
decisions. A chat between the VPs of finance and sales about the latest figures can
easily happen in Yammer or Jive, but these platforms offer no inherent capability to
provide supporting data. Wouldn't it be more useful to be able to drill down into the
CRM system for a real-time confirmation of a hunch? When people don't have
access to systems of record in their collaboration platforms, the risk of uninformed
decision-making rises.
• Enterprise social doesn't launch processes. Perhaps the biggest, or most general
enterprise social "evil" is the fact that it is not meaningfully connected to the work
of the business. Most enterprise social platforms talk about work, but work is done
somewhere else. They don't let users initiate a process or delegate a task. The
ability to act on a conversation is cumbersome. Because of the context switch
required - emailing someone, looking something up in another system, chatting a
colleague -there is a substantial likelihood the task will get dropped.
http://www.networkworld.com/news/tech/2013/030113-enterprise-social-collaboration-
267296.html
! Triggering actions directly from Social Network
and processing in transparent BPM aims to solve
those issues

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vs.

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Like MY Idea foundation
Enterprise social network
• Collaboration platform for
sharing experiences and ideas
• Ideation blog
• Voting
• Promoting ideas to Continuous
improvement process
• Rewards – LMI points
Business process Management
• Supporting the Continuous
Improvement process
• LIKE MY IDEA Inbox
• Idea lifecycle monitoring
• KPI defining
• Easily adopting organization for
specific CI process

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