6. Engagement
try to elicit conversation
respond in a timely manner
consider what you say & who you say it to
7. Personal vs. Professional
Different purposes
Pro – will be modeling and providing
instructions to members
Personal – gather and share information,
improve pro practice
8. DeVoe, K. M. (2009). Constructing who we
are online: One word, one friend at a time.
The Reference Librarian, (50)(4), 419-421.