Wagstaff Customer Benefit Brochure

1. innovation.trust.
w o r k p l a c e c o n s u lt a n c y . I NTER I OR D ES I G N .
professionalism.longevity.
i n t e r i o r f i t- o u t . FURN I TURE SOLUT I ONS . m o v e m a n a g e m e n t . H i r e
expertise.efficiency.
re-use & recycle specialists
wagstaff
Corporate Social
Responsibility
www.wagstaffgroup.co.uk

2. innovation.trust.
professionalism.longevity.
expertise.efficiency.
wagstaff
modern life is rubbish ....
time for a change?

3. Contents
4 Managing our environmental impact
4 How are we doing?
Our Carbon Footprint
4 Our accreditations
4 Health and Safety
4 Helping Suppliers live our values
4 Re-use, recycle and waste management
4 Wagstaff whitepapers
4 Charity and ethics
4 Our aims and goals

4. Our Corporate
Social Responsibility
“Our CSR policy is Here at the Wagstaff Group we hope to
set a new level of social and
Our CSR is more than just a
statement of good intent, we have
more than just environmental awareness and in doing
so we have taken a holistic approach to
broken it down into real processes that
we have implemented and which will
a statement of encompass more than just a reuse and
recycle policy.
continue to develop and grow in the
future, for the good.
good intent”
You won’t find another sweeping
statement about how we run our
business in the ‘greenest’ way possible
and we don’t claim to be saving the
world with a few generic environmental
policies, that would be ridiculous, but
as a company and as a group of
individuals we do realise that we can
make a difference.
Waste is something that we should all
oppose, there is no gain in any form
of being wasteful, waste costs money,
stretches resources and it screams of
inefficiency and incompetence.
Wagstaff Environmental and CSR Policy - Our Corporate Responsibility

5. Managing our
environmental impact
“consolidation of Some time ago we sat down and
discussed how we could run our
At Wagstaff we realise, that due to the
nature of our business our carbon
deliveries business in a more efficient and emissions are relatively low. (see article on
& maximisation of loads”
effective manor, back then big changes How are we doing?)
were made to implement this and As well as the fundamental changes
at the same time reduce our carbon we have made to our business over the
emissions. years, we have also made a series of
The changes small internal steps across our company
A Outsource our transportation to nationally, to help reduce our
specialist companies to take environmental impact even further, we
advantage of the consolidation of realise that these small steps can make a
deliveries and maximisation of loads. BIG difference if we all get involved.
Also routing and scheduling vehicles
helps to minimise mileage whilst “Sowing the seeds of change
continuing to meet customer demands into our team to work, act and be
across the country. conscious of how they carry out their
A Outsourcing warehousing day to day activities will ensure that
operations to specialist locally in the future acting
positioned companies to reduce environmentally will become
energy consumption by sharing and second nature ”.
managing furniture distribution all
under one roof.
Wagstaff Environmental and CSR Policy - Managing our Environmental Impact

6. A Recycling paper via paper planet A Investment in MFD (multi function A We recycle toner cartridges
A ‘Think Before you Print’ policy devices) to replace worn out
A Reduction in paper consumption printers fax machines scanners,
A Recycling card and plastic photocopiers etc..
A We use motion sensor lighting to A All timber based products are A David Smith (Company Secretary)
light only used space. All other sourced from sustainable achieves over 70 mpg in his new
lights, heating and standbys are forestland under FSC chain VW Polo blue motion
turned off when not in use of custody. A Maintaining vehicles in accordance
with manufacturers guidelines
A Encouraging our drivers to adhere
Small steps for BIG change
to speed limits
A Check your tyres policy better fuel
economy
A Reuse existing sample furniture A Working with and assessing A Reducing unnecessary travel by
manufacturers to ensure car – we promote conference
optimisation of processes. calling, route planning and using
A Plus working with them to reduce public transport
packaging A Ride to work schemes
Wagstaff Environmental and CSR Policy - Small Steps for Big Change

7. How are we doing?
Carbon Footprint
“we have a total further estimates for energy
consumption (electricity). The
carbon footprint of calculation is at the initial stages and we
are working closely with the advice and
approximately verification of FIRA, so that we have a
533 tonnes of fossil CO2” degree of certainty that our bench mark
figure can be used, in the future, to
measure our performance.
Although we have achieved a reduction
in energy and fuel consumption since
we achieved our ISO14001 status in
January 2005, we want to do more
in our fight against climate change.
Our initial calculations show that as an as a guideline, which will enable us to
organisation we have a total carbon measure our future performance
footprint of approximately 533 tonnes year on year.
of fossil CO2 during the course The calculation has been arrived at,
of one year. in the main, by looking at our fleet of
This measurement reflects our vehicles, kilometres travelled and
consumption for the year ended applying the rate of g/km as provided
December 2009 and is to be used by the Environment Agency, with
Wagstaff Environmental and CSR Policy - How are we doing? Carbon Footprint

8. Offset
Options
Clean Energy Portfolio – Our funding
“UK Tree Planting – “We are currently in would support VCS
Planting of trees in the UK region
the process of verified carbon reduction projects
of our choice, supporting wild
life habits whilst offsetting our becoming a around the world which
reduces carbon emissions through the
carbon emissions. From £6,142.00 carbon Neutral
to pledge 534 trees ” company ”
displacement of fossil fuels through
clean/renewable energy generation
From £4,399.00 to offset 533 tonnes
Reforestation in Kenya – pledge funds for the planting of
native broad leaved trees in the Great Rift Valley.
The project is co-ordinated by ESCONET and is also
supported by the Red Cross’.
We are currently investigating carbon reducing our CO2 emissions as The influential Stern Report published
offsetting options which would described in these sections in 2006 called for a 60-80% reduction
enable us to offset our unavoidable It is now widely acknowledged that of CO2 emissions by 2050 and the UK
emissions by helping fund projects greenhouse gas emissions must be Government is now committed, in the
that deliver an equivalent CO2 saving reduced dramatically to avoid climate Climate Change Bill, to reducing carbon
elsewhere. chaos. Business, whether delivering dioxide emissions by 60% from 1990
Before we turn to offsetting we are products or services, has a central role levels, by 2050.
going through the process of to play in this.
Wagstaff Environmental and CSR Policy - Offset Options

9. Extract of our Carbon
Footprint Calculation
Transport and Travel
Wagstaff Environmental and CSR Policy - Extract of Carbon Footprint Calculation

10. Our accreditations
We currently have 15 accreditations, here is a brief explanation of each one
A AIS membership recognises that A Wagstaff is a member of the British A Wagstaff is a member of
we are a quality company that Contract Furnishing Association. Construction Line which is the
provides a quality service. This We are recognised as are a UK’s largest register of
membership ensures we stay well manufacturer and supplier of pre-qualified construction services.
ahead of minimum standards and furnishing services to the office, It streamlines procedures by
recognises that we promote good hospitality, education and supplying the construction industry
practice and safe working, healthcare industry. and its clients with a single national
industry-wide. pre-qualification scheme.
Wagstaff Environmental and CSR Policy - Our Accreditations

11. Our Accreditations
A Wagstaff is an environmental A Wagstaff is a member of EXOR A Wagstaff is a member of
agency (EA) licensed waste which provides supply chain British Safety Council. The British
carrier determined to recycle as solutions across an increasing Safety Council (BSC) is one of the
much material as possible. number of companies in a variety world’s leading health and safety
of industries across the public organisations and states that
and private sector including; Wagstaff keeps people healthy and
construction, manufacturing, leisure, safe at work.
retail and financial and professional
services.
A The Building Register Approved A Wagstaff is a member of A FIRA focuses on environmental
organisation promotes Wagstaff Contractors Health & Safety issues, purchasing, end of product
Interiors Group as an approved Assessment Scheme (CHAS) life, social and community issues.
sub-contractor and supplier to that gives clients’ health and safety FIRA membership can also offer
companies in the Construction pre-qualification assessments to a cost savings and production
Industry. They provide vital information nationally recognised and accepted efficiencies, improving a member’s`
on our financial, health & safety, threshold standard competitiveness.
quality and insurance stance to help
companies reduce risk and save time.
Wagstaff Environmental and CSR Policy - Our Accreditations

12. Wagstaff Accreditations
A FISP focuses on environmental A We have been awarded a Mayor of A Wagstaff have achieved ISO 9001
issues, purchasing, end of product London green procurement award, standard which is a set of
life and social and community by demonstrating under strict internationally agreed standards
issue. FISP membership also offer scrutiny that we consider and that provide guidelines for a quality
cost savings and production practise purchasing products and management system
efficiencies, to improve our services that are deemed to be
competitiveness. more favourable to the
environment and by companies
that consider their environmental
impacts and try to minimise them.
A ISO 1400; 2004 is an A OHSAS 18001 is the standard A Wagstaff is a member of the
environmentally management against which organisations are Utilities Vendors Database. UVDB
standard. It defines a set of assessed on their health and safety verify and allows Wagstaff to
environmental management performance demonstrate compliance to health
requirements for environmental and safety environment and quality
management systems and requirements.
performance
Wagstaff Environmental and CSR Policy - Our Accreditations

13. Health
& Safety
At Wagstaff we ensure that the health, ethical and environmentally sourced For full details relating to the topic
safety and welfare of all our operatives, and which are designed and installed to headings listed below, please visit our
clients and other personnel are meet and exceed the latest standards. website at
maintained at all times. Throughout a Our fit-out, refurbishment and furniture www.wagstaffgroup.co.uk/csr/h&s.
project life cycle we will seek to delivery & installations are managed to where you will also be able to view
continually monitor, maintain and im- ensure that a safe working environment and download the Wagstaff Interiors
prove our health and safety is achieved and maintained by ensuring Group, Health and Safety Policy.
management systems at all times that all our employees and subcontrac-
Our Health and Safety management tors are trained and regularly assessed
systems are fully accreditated and to the highest health & safety standards.
certified to OHSAS 18001:1999 and We seek to eliminate risk on all aspects
are externally audited annually by QMS. of our work to ensure the well being of
We strive to provide products that are all parties involved in any project.
planning . compliance with CDM regulations 2007
risk assessment & safe systems of work
project health & safety management . health & safety audit monitoring
review . training . competence . selection & control of subcontractors
consultation & exchange of health & safety advice .
welfare first aid provision . occupational health
accident & incident reporting, investigation & follow up . emergency
procedures . fire . manual handling . work at height . lifting operations
plant & equipment noise & vibration . use and storage of materials
& substances . asbestos dust . electricity & other services
traffic & vehicle management . security . industry memberships
& accreditations
Wagstaff Environmental and CSR Policy - Health & Safety

14. Helping Suppliers live
our values
“ suppliers are at We have teamed up with FIRA (the
furniture industries association) to help
at different levels in terms of assessing
the carbon footprint of their individual
different levels in all our manufacturing suppliers achieve products and our goal is to help the
our standards of environmental and ones who are a few steps behind get up
terms of measuring social practise by promoting the use of to speed. Far more sophisticated than a
the carbon footprint FIRA’s Furniture Footprinter™. simple carbon calculator, the next
The Footprinter™ is a revolutionary generation carbon, ecological and
of their individual computer software tool developed to accounting tool is geared towards the
products” help companies within the furniture issues facing the furniture sector and
supply chain to reduce their carbon calculates the footprints of specific
footprints. We realise that all our products, projects, processes and
furniture manufacturing suppliers are whole organisations.
Calculates the carbon and Compares the impacts of
ecological impacts of different different product or
products or project options project options
Identifies areas
Creates easy to
where significant
understand reports and charts
improvements can be made
Stores data and is
Demonstrates continuous
continuously updated to reflect
improvement
the latest footprint figures.
Helps to raise employee
awareness
Wagstaff Environmental and CSR Policy - FIRA Carbon Footprinter

15. The Furniture Footprinter™ is a natural
addition to FIRA’s strong environmental
and business support portfolio, which
includes the Furniture Industry
Sustainability Programme (FISP), Club
Green, lean processes, supply chain
management, sustainable timber
purchasing and environmental
management (ISO 14001).
“Our goal is to help
the ones that are a
few steps behind ” What does this mean?
With an industry standard in place we
The Furniture Footprinter™ has been have a benchmark to work from so that
created using a model devised by Best our clients can make informed choices
Foot Forward, which has received the with the confidence that the environ-
Queen’s Award for Enterprise in mental aspects of those products have
Sustainable Development and has been thoroughly examined.
worked on footprinting projects with “We are working towards having every
organisations such as GlaxoSmithKline, product in our furniture directory
the NHS, Virgin Trains to name carbon rated for a our next issue in
just a few. 2013”
Wagstaff Environmental and CSR Policy - FIRA Carbon Footprinter

16. Re-use & Recycle
waste management
Re-use and recycle is one of our 7 core services
and actively promoted to all our customers.
We have developed a
series of initiatives to help customers to
responsibly manage unwanted furniture in a
sustainable and cost effective way.
1.
Wagstaff
joins up with local
and worldwide
charities;
Waste to Wonder
Carbon Footprint
5. 2.
Buy re-use Internal ‘Swap Although furniture may have
furniture through
our Wagstaff
Shop’ database reached the end of its life in its
to collect and
Furniture Hire re-use furniture current environment, it doesn’t
have to be the end of the road.
By re-using one desk and task
five avenues
chair you can save 65 tonnes of CO2, when you
of re-use
consider that an estimated figure of 250,000 units of
furniture comes to the end of its life each year, by re
4. 3.
Wagstaff will Online Furniture using just 10% could save 16.5 million tonnes of CO2
market your Store to buy
furniture for quality re-use released into the atmosphere, plus the new owner
re-sale products gets furniture they need
at little or no cost.
Wagstaff Environmental and CSR Policy - Re-use & Recycle

17. 1. Waste to Wonder
Wagstaff Interiors Group have partnered schools worldwide as well as protect respected and established
with the Waste to Wonder™ their local environment. Wagstaff Interi- charitable organisations including the
organisation to provide an ors Group and the Waste to Wonder™ UNEP, UNESCO, World ORT, Shelter,
environmental and corporate organisation invite your company to Mercy in Action
responsible solution for the step into a simple, seamless and and The Terrence
management of redundant office secure process currently endorsed by Higgins Trust.
furniture. All of our customers now have over 145 blue chip companies. Waste
the opportunity to support charities and to Wonder™ support a wide range of
In 6 easy steps we will explain the benefits of our partnership with W2W
1: Wagstaff introduces 2: W2W conducts a survey
customer to W2W representative 3: W2W process manager
processes items
to be sent to
W2W warehouses
5: Items re-distributed to projects 6: Reports; Case Study,
locally and internationally Public Relations, Carbon Saving
4: Items received at W2W
warehouse
Wagstaff Environmental and CSR Policy --Charity and Ethics
Wagstaff Environmental and CSR Policy Waste to Wonder

18. Internal churn
Wagstaff can set your business up with an internal ‘Swap Shop’
2. database to allow staff to pick and choose from company stock.
Wagstaff can manage the whole process.
Five Lives
3. Our online used furniture store ‘Five Lives’, where you can buy
quality re-used products; www.wagstaffgroup.co.uk/fivelives
To Market
We market your furniture for re-sale
4.
Wagstaff Hire
We buy quality unwanted furniture for use in our hire department
5.
Wagstaff Environmental and CSR Policy - Re-use & Recycle

19. Recycle
waste management
Recycling • Steel is smelted and added back For further information into Wagstaff
Only if all of these options have been into new steel production at 30% sustainability initiatives please
exhausted or furniture is beyond • Card is 100% recycled up to five follow the link;
repair do we send it to be recycled. times to be made back into paper http://www.wagstaffgroup.co.uk/CSR
Recycling to us means segregating products
products into their core elements, • Wood - chipped and sent to be
wood, metal, plastic etc, this is used as animal bedding
done at our distribution hubs before Plastic - recycle back into plastic
being collected by local recycling products where possible
companies.
Five Lives (3)
Repair
Online Store
Market online for Wood
Re-Sale (4)
Steel
Customer
unwanted and Customer Service Centre, Local Waste
new furniture Collection Local Logistic Hub Segregate for Recycle Card
Local Sales Consultant Recycling Hubs
request
Plastic
W2W (1) Warehouse,
Set up internal
Swindon
Re-Use (5) General
Swap Shop (2) through Hire
Waste to Energy
UK Worldwide
Charities
Wagstaff Environmental and CSR Policy - Re-use & Recycle

20. Wagstaff
Whitepapers 01-23
Wagstaff
Whitepapers
We are fascinated by our industry so
much so that we have commissioned
leading expert Phillip Ross,
CEO of Unwired Ltd to produce a
series of reports relating to the 1. New Ways of Working 2. Emerging Technology and the
A Loss of the concept of one Office of the Future
working environment and the future
person – one desk as workstations A Fixed phones will vanish with a
of the workplace. are shared. move to software or ‘softphones’
Each paper provides a unique insight A Workspace will lose heavy IT and connecting people to people
telephony equipment and become a regardless of location.
into the way we work and the factors simplified space supporting mobile, A People more mobile around and out
which effect us now and in the not too portable technology. of the office so circulation and shared
distant future, in fact some of these A Cost savings from pared down space will increase.
workspace, capex (through less A Remote users can create Virtual
ideas have been put into practice by space) and opex (through less Private Network through laptops
many forward thinking organisations. churn). to their company’s server allowing use
A Fewer allocated desks and of softphones.
Many of theses topics will help reduce
increased collaborative and shared A Wi-Fi enabled mobiles will roam onto
the amount of C02 consumed by space. the local corporate network.
business due to improved efficiency
and new ways of working which better
suit both the employer and employee.
Wagstaff Environmental and CSR Policy - Wagstaff Whitepapers 01-23

21. Wagstaff Whitepapers 01-23
3. The Homeworker 4. Sustainability in the Workplace 5. Expectations of the
A Remote access to corporate networks A Carbon footprint of workplace Next Generation
and mobile telephony widely used to includes fit-out, materials, equipment A Millennials are the technology adept
give flexible working and ‘mobile’ and workers’ behaviour. Consider young people coming of age at the
office. long-term energy efficiency and start of the millennium who will be
A Benefits of reduced carbon cost-savings of equipment against boardroom faces in 2025.
footprint, attraction and retention of initial cost.
A They are heavy internet users and
staff, reduced office overheads. A Energy saving workforce encouraged content creators, comfortable with
A Health and safety, insurance, security by visual energy dashboards to change informal instant communication and
remain employers responsibility. behaviour. used to being on an equal footing with
A Risk assessment and provision of office A Space management systems other knowledge sharers.
and IT equipment may be necessary. optimise energy use by reducing A Will work in the knowledge economy;
heating and lighting of empty space. a digital world where work sharing,
A Intelligent management information collaborating and showing their own
systems allow increased control over initiative are second nature.
environment (heating, lighting as well as
accountability for energy use.
6. Trends and Case Studies 7. Carbon Offsetting and 8. Acoustics in the Workplace
A Old system of one person – one desk Green Claims Part 1
with hierarchy still commonplace. A Companies are now taking climate A Noise can cause a loss of privacy,
A Sustainability putting pressure on change seriously from a financial and confidentiality and productivity
companies to justify their work legal perspective rather than from a (up to 20%) in open plan work
structure moral or ethical one. environments.
A Collaboration, distribution and flexible A The UK has targets to cut emissions A New acoustic challenges in an ageing
working, supported by new by 34% and increase its renewable workforce and with new technology
technology, promotes workplace energy. Buildings account for 40% of replacing traditional telephones.
mobility. all emissions so must play a part in A European legislation sets the ‘daily
New concepts of work space with this. personal exposure’ threshold at 80db.
corporate office as an academy. A Smart buildings with Building Without a ubiquitous headset and quiet
Management Systems and sensors zones, unified communications increase
can optimise heating and lighting use the risk of noise pollution.
thereby cutting energy bills and
emissions.
A Energy management companies plus
government loans and capital
allowances can help companies
improve their energy efficiency.
Wagstaff Environmental and CSR Policy - Wagstaff Whitepapers 01-23

22. Wagstaff Whitepapers 01-23
9. Acoustics in the Workplace 10. The Digital City and Third Space 11. The Thin Building
Part 2 A Digital cities use broadband A ‘Obese buildings’ are laden with
A Traditional passive noise control infrastructure enabling users with technology that requires extensive
includes physical barriers and sound mobile devices to connect anywhere infrastructure and large spaces devoted
absorption. within the ‘connected community’. to servers.
A Active noise control includes phase A People will begin to demand new A Virtualisation provides efficient, shared
cancellation or ‘anti-noise’and new places to work, above and beyond server resources such as Amazon’s
systems of sound masking. hotels and coffee shops, as wireless AWS with flexibility to expand or reduce
technology advances and Wi-Fi the virtual server to meet demand.
A Early planning and modelling of embedded in millions of devices.
acoustics in workplace design will be A The ‘Cloud’ will see people consuming
crucial. A Offices will be under pressure to provide software on demand and companies
workspace and free Wi-Fi for being freed of software support and
A Adaptive systems can react to suppliers, contractors and clients with maintenance as well as housing bulky
occupancy and sensed noise mobile devices. servers.
providing ‘ramp’ and ‘level scheduling’
noise masking. A The growth of 3rd spaces will increase A If you don’t need to be in the office for
to supply innovative work environments technology and software, this will
away from the workplace for a mobile challenge the reasons to be there
workforce.. all the time.
12. The Connected Desk 13. The Death of Paper at Work 14. The Disability Discrimination Act
A With increased use of portable A A paperless office that is both (DDA) and Ergonomics in the
technology and wireless systems, environmentally aware and space workplace
the interface with fixed technology conscious will become more prevalent
seems clumsy and ineffective. as people begin to trust electronic A Employers must make ‘reasonable
archiving. adjustments’ to the workplace so as
A Laptops and mobile devices need not to discriminate against people with
cumbersome power packs and A Storing documents on a network makes disabilities. Each situation is unique and
peripherals. Even docking stations them accessible from anywhere, there are usually a number of different
become obsolete with each new allowing mobile and remote workers to solutions to the same issue. Expensive
development. share and collaborate in real time. solutions are not always necessary.
A Standardised hardware and wireless A Shared local and desktop printers will A Disabled people should be consulted
power will free up the portable be replaced by MFDs servicing much in planning and simplesolutions can
workforce. larger groups with ‘follow me’ printing benefit the whole workforce.
A The ‘Connected Desk’ will improve allowing workers to pull documents
from anywhere. A Good ergonomics is no longer a luxury
productivity and office efficiency by – flexible working and shared space will
offering up to three monitors but also A e-Books, containing hundreds of Pdfs, necessitate adjustable furniture
assessing use of space. will allow users to carry around solutions.
research and reports.
Wagstaff Environmental and CSR Policy - Wagstaff Whitepapers 01-23

23. Wagstaff Whitepapers 01-23
15. Summary of Wagstaff 16. New Demographics 17. New Era of Mobility
Whitepapers & FM action plan
18. The Third Space 19. The Future of Meeting 20. Why sit when you can stand?
New Ergonomics
21. Connected Real Estate 22. The Digital City and Third Space 23. The Thin Building
All new titles available
on request at
www.wagstaffgroup.co.uk/whitepapers
Wagstaff Environmental and CSR Policy - Wagstaff Whitepapers 01-23

24. Charity &
Ethics
As a company we pride ourselves in
our ongoing support for two key
charities. Firstly our support helps
Cancer Research UK in saving lives.
expertise, staff time and financial
Donations fund work in research,
commitment. Wagstaff have
preventative information and
committed to raising a minimum of
influencing public policy. Without
£5,000 this year.
“ Whizz-Kidz provides the support these charities would struggle
to survive and vital aid, information and
Wagstaff have pledged to raise £5,000
right mobility equipment, for Cancer Research this year through
break through treatments wouldn’t
skills-training and advice a combination of staff fundraising and
exist to give sufferers a chance.
cause related marketing.
at the right time, to give Whizz Kids work closely with the NHS
disabled children and young in order to provide disabled children
people the independence with mobility aids that the NHS has
to live a life of freedom limited funding for. As the NHS
at home, at school continue to purchase necessary
furniture from us our funding ultimately
and at play: the
helps Whizz Kidz to purchase more
independence to be
equipment from the NHS.
themselves.
Wagstaff are engaging with Whizz-Kidz
There are still 70,000 in many different forms, we are an
children across the UK active partner and endeavor to
still in need of the right understand the issues faced by young
mobility equipment. ” disabled people by volunteering our
Wagstaff Environmental and CSR Policy - Charity and Ethics

25. Charity &
Ethics
“Wagstaff has an A Our Diversity policy illustrates our
stand on discrimination in the
important role to play in workplace and in recruitment as we A Equal Opportunities Policy
believe everybody should be treated
enriching people’s lives fair and equally.
A Diversity Policy
that are influenced by A Ethical Procurement Policy
our industry ” A Gifts, Hospitality and
Entertainment Policy
Wagstaff Environmental and CSR Policy - Charity and Ethics
As one of the countries largest office
Wagstaff supports the
furniture companies, Wagstaff has
Mayor of London,
an important role to play in enriching
people’s lives that are influenced London Living Wage
by our industry. please see our Diversity Policy
A The Code of Ethical Procurement for more details.
is designed to promote safe and fair
working conditions and the responsible
management of environmental and
social issues in Wagstaff’s supply chain. Please see the section headings below
In addition to this we have outlined which illustrate further in-depth detail of
where we stand on gifts hospitality and our Ethics and Charity Policy which can
entertainment to show that we are all be found on our website at;
about keeping our business fair and www.wagstaffgroup.co.uk/csr/ethics &
open. charity.
Wagstaff Environmental and CSR Policy - Charity and Ethics

26. Aims &
Goals
We understand the importance of collected by supp
ing, lier
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having a strong CSR and hope you will ac hicles wit pa
e
p
n y ve hC c
agree that we have taken solid steps to pa O
s
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improve the way in which we work and
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conduct or business. If we can help to wp
ri
of 1
Offe
rodu
40 or lower
influence all our suppliers to work to the
ct
same values we will be making a huge
difference in our industry.
Where do we go from here? Before we Manage display and
implement any new processes to help mock-up furniture through
‘waste to wonder’
reduce carbon emissions we must make Implement the use to be re-used for charity based
sure that we are fulfilling our current CSR for external computer
project across the UK and
clouds to access
brief. By 2013 we plan to implement abroad
electronic information By 2012 insist that all our suppliers package their goods as
some if not all of the thus reducing the need sparsely as possible with packaging made from 60% recycled or 100%
improvements stated below. to expand FSC managed forests and 95% recyclable materials
our server capacity
As awareness and legislation changes to king where ‘installation of eco2
wor
improve the world we work in, Wagstaff ho
me applic power modules across
“Monitor, advise and the regional offices
nt
ab
pledge to continually asses, update and
me
“Communicating through
le
assist our suppliers and
technologies such as to automatically
to r
Imple
sub-contractors to ensure
improve our CO2 reduction their environmental poli- VoIP for turn off
ed
program and the way in which we work cies have met or are aimed conference calling
uce com
at meeting our standards or
to reduce business
electrical
to improve the world we live in. beyond”
miles ” equipment when
not in use and
un m
Reduce the number of company monitor power
t
in
cars in favor of public transport
g
mi
les consumption’
Wagstaff Environmental and CSR Policy - Aims & Goals

27. “Don’t blow it ...
good planets are hard to find.”
Anonymous
For further information on Wagstaff CSR
please visit www.wagstaffgroup.co.uk/csr
For further literature please call to request
Wagstaff Corporate Profile l
Design & Build Brochure l
Furniture Directory l
Wagstaff Collection l
Our CSR Policy l
Wagstaff Hire Brochure l
Case Studies l
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28. innovation.trust.
professionalism.longevity.
expertise.efficiency.
wagstaff
www.wagstaffgroup.co.uk
Head/Southern Office Yorkshire Office
The Wagstaff Centre Unit 4, Stadium Way
15 Wharfside, Rosemont Road Leeds, West Yorkshire
Wembley, Middx HA0 4PE LS11 0EW
T: 020 8432 1000 T: 0113 270 3312
F: 020 8432 1064 F: 0113 272 5936
E: interiors@wagstaffgroup.co.uk E: yorkshire@wagstaffgroup.co.uk
South West Office Northern Office
Stuart House, The Back Centurion House, Leyland Business Park
Chepstow, Gwent Centurion Way, Farington, Preston
Monmouthshire NP16 5HH Lancashire PR25 3GR
T: 01291 626 596 T: 01772 511 786
F: 01291 630 342 F: 01772 511 758
E: southwest@wagstaffgroup.co.uk E: north@wagstaffgroup.co.uk
East Anglia Office North East Office
Unit 20, Diss Business Centre The Enterprise Centre, Ridley Street
Dark Lane, Scole The Quayside, Blyth
Diss, Norfolk IP21 4HD Northumberland NE24 3AG
T: 01379 644 448 T: 01670 542 870
F: 01379 644 548 F: 01670 542 883
E: east@wagstaffgroup.co.uk E: northeast@wagstaffgroup.co.uk
Midlands Office Scotland Office
Holly Farm Business Park 11 Maritime Street
Honiley, nr Kenilworth Edinburgh
Warwickshire CV8 1NP EH6 6SB
T: 01926 485 083 T: 0131 625 1033
F: 01926 485 077 F: 0131 625 1034
E: midlands@wagstaffgroup.co.uk E: scotland@wagstaffgroup.co.uk
Wagstaff Customer Service Centre
T: 0844 375 9690
F: 0844 375 9691
E: customerservice@wagstaffgroup.co.uk