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Insights from the experts:
John Andrews
President The Katadhin Group
Hi there,
Super excited that you found us here on SlideShare!
This short chapter taken from our new eBook on social listening for sales also
accompanies the launch of Microsoft Social Listening and Social Insights, powered
by InsideView. Both are now available in Dynamics CRM at no additional cost and
can be used by anyone with a professional license*. This type of affordable,
democratized social insights is set to change the game for our customers, and
we’ve only just begun.
We hope you find these tips valuable to your organization, and we look forward to
hearing from you soon.
All my best, Fred Studer GM,
Microsoft Dynamics CRM
https://twitter.com/fredstuder
DOWNLOAD THE EBOOK
http://bit.ly/Social4Closers
We published these responses from some of the world’s most
influential social thought leaders, raw and unfiltered. While the views
expressed here may not necessarily reflect the views of Microsoft or
endorse Microsoft’s products, we are all about diversity of opinion
and open dialogue. We believe this is the best way we can support
our customers.
As we continue to build on this series to discover how companies are
creating amazing customer experiences on social, we’d love to hear
from you.
Who should we reach out to?
How should we look at this differently?
Let us know at @MSFTDynamics.
Social is for Closers | February 01, 2014
JOHN ANDREWS
President The Katadhin Group
Social is for Closers | February 01, 2014
JOHN ANDREWS
Read our entire series on social listening
DOWNLOAD THE EBOOK
http://bit.ly/Social4Closers
DOWNLOAD THE EBOOK
http://bit.ly/WowService
DOWNLOAD THE EBOOK
http://bit.ly/URBrandSux
Talk to a Microsoft representative (United States and Canada).
Availability and hours of operation: Monday–Friday, 8:00 A.M.–5:30
P.M. Central Time (UTC-6) in the United States and Canada.
1-888-477-7989
REACH OUT TO LEARN MORE 
www.microsoft.com/dynamics

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Insights from the experts: John Andrews

  • 1. Insights from the experts: John Andrews President The Katadhin Group
  • 2. Hi there, Super excited that you found us here on SlideShare! This short chapter taken from our new eBook on social listening for sales also accompanies the launch of Microsoft Social Listening and Social Insights, powered by InsideView. Both are now available in Dynamics CRM at no additional cost and can be used by anyone with a professional license*. This type of affordable, democratized social insights is set to change the game for our customers, and we’ve only just begun. We hope you find these tips valuable to your organization, and we look forward to hearing from you soon. All my best, Fred Studer GM, Microsoft Dynamics CRM https://twitter.com/fredstuder DOWNLOAD THE EBOOK http://bit.ly/Social4Closers
  • 3. We published these responses from some of the world’s most influential social thought leaders, raw and unfiltered. While the views expressed here may not necessarily reflect the views of Microsoft or endorse Microsoft’s products, we are all about diversity of opinion and open dialogue. We believe this is the best way we can support our customers. As we continue to build on this series to discover how companies are creating amazing customer experiences on social, we’d love to hear from you. Who should we reach out to? How should we look at this differently? Let us know at @MSFTDynamics.
  • 4. Social is for Closers | February 01, 2014 JOHN ANDREWS President The Katadhin Group
  • 5. Social is for Closers | February 01, 2014 JOHN ANDREWS
  • 6. Read our entire series on social listening DOWNLOAD THE EBOOK http://bit.ly/Social4Closers DOWNLOAD THE EBOOK http://bit.ly/WowService DOWNLOAD THE EBOOK http://bit.ly/URBrandSux
  • 7. Talk to a Microsoft representative (United States and Canada). Availability and hours of operation: Monday–Friday, 8:00 A.M.–5:30 P.M. Central Time (UTC-6) in the United States and Canada. 1-888-477-7989 REACH OUT TO LEARN MORE  www.microsoft.com/dynamics