A presentation given by our former CTO, Malcolm Hyson for a KMWorld webcast.

1. Advanced Profiling Increases Knowledge Worker Productivity Extending Enterprise Search into SharePoint Malcolm Hyson CTO, Discover Technologies

2. MicroLink and Microsoft Over 30 Microsoft competencies Over 200 SharePoint engagements A Microsoft Partner of the Year 2008, 2007, 2006 Microsoft SharePoint Certified Master on staff Internally hosted 10 Subject Matter Expert groups dedicated to the MSFT platform Our Microsoft solution teams log over 612,000 hours each year developing, supporting and receiving training in Microsoft products.

3. Leveraging Enterprise Search As the amount of on-line content grows search technologies are becoming the most cost effective way to locate relevant content With targeted information, search can be used to shape the users experience Enterprise search can be leveraged as a normalization tier for disparate content sources

4. Integrating Search Already integrated with MOSS 2007 Bolted on to the SharePoint stack Tight out of the box integration with SharePoint 2010 Search is now becoming a 1st class citizen in the solution architects world Business Intelligence Collaboration Business Processes Portal Content Management Search SharePoint

5. Proactive Searching Search is now being leveraged as a content delivery mechanism in a variety of methods Navigational elements can be dynamically adjusted leveraging well placed searches Conceptual searching delivers the ability to find like items without forcing manual tagging

6. How to determine the benefits Finding things faster is too broad a statement Define what you want to accomplish Targeted sales Reduced traditional searches Increased collaboration Define how to measure your effectiveness Increased sales Higher site utilization Reduced corporate redundancy

7. Where to start Analyze your content Ensure its relevancy Many good platforms suffer from irrelevant content Know your environment Keep security in mind Build your roles early Plan to keep your content fresh Start with a plan to continually ingest new content

8. Keys to success Go to where your users live Embed search with their current environments Get a variety of user samples Tag what you can Dynamic filters based on search help quickly trim down large result sets Tag values can be derived from the content itself Adjust your content to fit users Use your tags and user feedback to adjust relevancy Highlight new content when possible

9. Contact Me Malcolm Hyson, CTO, Discover Technologies mhyson@discovertechnologies.com www.discovertechnologies.com LinkedIn Eat, Drink and Code Blog