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CBSM?

         A Sustainability Gamechanger
                                        Michelle Vigen
               U of M Regional Sustainable Development Partnerships –
                        Clean Energy Resource Teams (CERTs)
                             …and the Bush Foundation
U of M Extension 2011 Fall Conference Lighting Talk
Changing to preserve what we value




Photo credit: Michelle Vigen   Text from RSDP website; Graphic: wordle.net
Over             80%
                                                of Americans
                                    worry about the environment.

                                    59% of Americans “worry a
                                    great deal” about the
                                    pollution of drinking water



The American Environmental Values Survey, 2006, SRI Consulting; 2009 Gallup Survey (2009)
http://www.gallup.com/poll/117079/Water-Pollution-Americans-Top-Green-Concern.aspx; Photo credit: http://gijoh.com/
The Brain: Pathway or Barrier?




Credit: Psychology of Sustainable Behavior, cover. 2009. Christie Manning and the MN Pollution Control Agency
“Don’t leave me hanging!”




 Credit: hasenfefferinc; sierraclub.org; http://i-cdn.apartmenttherapy.com; colleensbetterbites
95%
     of our behavior
      is automatic




Credit: http://www.associatedhomecare.com/ and http://www.carinsurance.org/
1960’s Candid Camera:
                               The Power of Conformity




       Subject enters facing                                         Subject turns BACKWARDS
            FORWARD

Credit: From elevator experiment video http://youtu.be/N_jpNPzA3uU
Speak to the Automatic Self: CBSM

          Community-
          Based                                                    Change is easier with

          Social                                                   community than on our own.



          Marketing
McKenzie-Mohr, Fostering Sustainable Behavior (1999), also www.cbsm.com
What is CBSM?

                         PSYCHOLOGY
                         habits, perceptions, knowledge

                         + SOCIAL MARKETING
                         family, friends, community, culture


                         =          Behavior Change

Credit: photo-dict.faqs.org, Geller, 1989; Andreasen, 1995; McKenzie-Mohr, 2000
What is CBSM?

                                           Selecting initiatives that
                                           focus on outcomes and fit
                                           your community




Credit: wifairevergreensewsandsomuchmore.blogspot.com; McKenzie-Mohr, 2000
What is CBSM?

                                                 Identifying Barriers
                                                 and how to address them
                                                 through program design.




Credit: grocery.com; Psychology of Sustainable Behavior, cover. 2009; McKenzie-Mohr, 2000
What is CBSM?

                                                Incorporating strategies
                                                that are proven to make
                                                change easier.




Credit: info.ibs-us.com; Psychology of Sustainable Behavior, cover. 2009; McKenzie-Mohr, 2000
Social diffusion
How we follow signals and take suggestions from our trusted
sources (family, friends, colleagues, peers).
                High Trust = Greater Influence     Source: Gallup Poll
Social Norming
How we internalize the “normal” behavior of our local
general public as normal, and follow suit.         Credit: kwc.org
Prompts
  Reminders close in proximity and time to the desired action.




Credit: Michelle Vigen
Context … matters




Credit: 1.bp.blogspot.com
PSYCHOLOGY
                          habits, perceptions, knowledge

                          + SOCIAL MARKETING
                          family, friends, friends,
                                            community, culture


                          =          Behavior Change

                     How can you use these ideas?
Credit: photo-dict.faqs.org, Geller, 1989; Andreasen, 1995; McKenzie-Mohr, 2000
CBSM =
                    text
      COMMUNITY-BASED SOCIAL MARKETING

        Makes doing the right thing easier

        Builds community connections

        Results in lasting sustainable change



                              How can you use these ideas?
Credit: govconexecutive.com
Want more than 4 ½ minutes?

Bush Foundation is providing funding for:
• Presentations
• Workshops
• Project Planning and Implementation
  Consulting

          Email: vigen010@umn.edu
CBSM = Sustainability Changemaker
             Michelle Vigen
     Email: vigen010@umn.edu

  Regional Sustainable Development Partnerships
          Clean Energy Resource Teams
       Bush Foundation, Leadership Fellow

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Community-based Social Marketing: A Sustainability Gamechanger

  • 1. CBSM? A Sustainability Gamechanger Michelle Vigen U of M Regional Sustainable Development Partnerships – Clean Energy Resource Teams (CERTs) …and the Bush Foundation U of M Extension 2011 Fall Conference Lighting Talk
  • 2. Changing to preserve what we value Photo credit: Michelle Vigen Text from RSDP website; Graphic: wordle.net
  • 3. Over 80% of Americans worry about the environment. 59% of Americans “worry a great deal” about the pollution of drinking water The American Environmental Values Survey, 2006, SRI Consulting; 2009 Gallup Survey (2009) http://www.gallup.com/poll/117079/Water-Pollution-Americans-Top-Green-Concern.aspx; Photo credit: http://gijoh.com/
  • 4. The Brain: Pathway or Barrier? Credit: Psychology of Sustainable Behavior, cover. 2009. Christie Manning and the MN Pollution Control Agency
  • 5. “Don’t leave me hanging!” Credit: hasenfefferinc; sierraclub.org; http://i-cdn.apartmenttherapy.com; colleensbetterbites
  • 6. 95% of our behavior is automatic Credit: http://www.associatedhomecare.com/ and http://www.carinsurance.org/
  • 7. 1960’s Candid Camera: The Power of Conformity Subject enters facing Subject turns BACKWARDS FORWARD Credit: From elevator experiment video http://youtu.be/N_jpNPzA3uU
  • 8. Speak to the Automatic Self: CBSM Community- Based Change is easier with Social community than on our own. Marketing McKenzie-Mohr, Fostering Sustainable Behavior (1999), also www.cbsm.com
  • 9. What is CBSM? PSYCHOLOGY habits, perceptions, knowledge + SOCIAL MARKETING family, friends, community, culture = Behavior Change Credit: photo-dict.faqs.org, Geller, 1989; Andreasen, 1995; McKenzie-Mohr, 2000
  • 10. What is CBSM? Selecting initiatives that focus on outcomes and fit your community Credit: wifairevergreensewsandsomuchmore.blogspot.com; McKenzie-Mohr, 2000
  • 11. What is CBSM? Identifying Barriers and how to address them through program design. Credit: grocery.com; Psychology of Sustainable Behavior, cover. 2009; McKenzie-Mohr, 2000
  • 12. What is CBSM? Incorporating strategies that are proven to make change easier. Credit: info.ibs-us.com; Psychology of Sustainable Behavior, cover. 2009; McKenzie-Mohr, 2000
  • 13. Social diffusion How we follow signals and take suggestions from our trusted sources (family, friends, colleagues, peers). High Trust = Greater Influence Source: Gallup Poll
  • 14. Social Norming How we internalize the “normal” behavior of our local general public as normal, and follow suit. Credit: kwc.org
  • 15. Prompts Reminders close in proximity and time to the desired action. Credit: Michelle Vigen
  • 16. Context … matters Credit: 1.bp.blogspot.com
  • 17. PSYCHOLOGY habits, perceptions, knowledge + SOCIAL MARKETING family, friends, friends, community, culture = Behavior Change How can you use these ideas? Credit: photo-dict.faqs.org, Geller, 1989; Andreasen, 1995; McKenzie-Mohr, 2000
  • 18. CBSM = text COMMUNITY-BASED SOCIAL MARKETING Makes doing the right thing easier Builds community connections Results in lasting sustainable change How can you use these ideas? Credit: govconexecutive.com
  • 19. Want more than 4 ½ minutes? Bush Foundation is providing funding for: • Presentations • Workshops • Project Planning and Implementation Consulting Email: vigen010@umn.edu
  • 20. CBSM = Sustainability Changemaker Michelle Vigen Email: vigen010@umn.edu Regional Sustainable Development Partnerships Clean Energy Resource Teams Bush Foundation, Leadership Fellow