9. Patients are entitled to dictate who has access to their protects, identifiable health information because of confidentiality and privacy regulations.
10. This applies to ALL form of communication: verbal, written, and electronic communication.University of Miami, Mercy Hospital
11.
12. Examples of protected health information: email address, phone number, zip code, history and physical information, inpatient and outpatient progress notes, and discharge summary plans.University of Miami, Mercy Hospital
13.
14. Privacy issues exist not just with patient information, but with employee information and privacy. This ranges from employee background checks to surveillance and monitoring employee communication.
15. Critical point for employers and managers: It is critical to make both the employee’s privacy and the management (employers) interest equal priorities (a delicate balance) while balancing legitimate business interests ( Wolper, 2011).
16.
17. “Monitoring” can take the form of camera surveillance ( in common areas) and monitoring the electronic communication of employees
18.
19. It is critical that employers clearly and consistently communicate the organization’s internet and email policies to employees to combat misunderstanding and employee accusations of privacy violation (Wolper, 2011).