Become A Master Facilitator
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World-class facilitator use variety of techniques to maximize engagement, buy-in, energy and maximum learning / retention and results when presenting to and working with adults to implement change-for-the-better initiative. Ron Crabtree outlines useful techniques the facilitator should consider in developing their own methods they will use when interacting with groups as a presenter, teacher, mentor, coach or facilitator to run LSS workout programs.
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Become A Master Facilitator
- 1. Lean Six Sigma Green Belt Training Presented by Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB 1 Copyright MetaOps, Inc. 2014
- 2. Three Keys to being a “TOP” WorldClass LSS & Kaizen Facilitator • Lean Six Sigma • OpEx • TQM • Statistics & Analytics • Chartering • Project Mgt. • Metrics & Measures Organizational Technical TOP Facilitator • Org. Change Mgt. • Empowerment • High Performing Teams • Group Dynamics • Adult learning Personal • Communication skills • Powerful presenter • Conflict mgt. & resolution • Group effectiveness Copyright MetaOps, Inc. 2014 2
- 3. LSSGB Training Objectives Empower you to be a SUCCESS by – • Learning fundaments of Lean, Six Sigma and Lean Six Sigma for the continuous improvement & collaborative sessions (Kaizen) facilitator • Mastering fundaments of building high-performing teams • Learning facilitation skills for ‘continuous improvement & collaborative sessions (Kaizen)’ Copyright MetaOps, Inc. 2014 3
- 4. LSSGB Training Objectives Accomplish By… • Continuous improvement & Kaizen preparation and chartering skills • Continuous improvement & Kaizen workshop facilitation with teams • Continuous improvement & Kaizen project management skills • Measures and key performance metrics (KPMs) - techniques for continuous improvement & collaborative sessions (Kaizen) facilitators Copyright MetaOps, Inc. 2014 4
- 5. LSSGB Training Objectives And even more skills for • Analysis and diagnosis skills in LSS • Guiding organizations in chartering and implementing LSS & Kaizen to get great results • Let’s look at the provided detailed agenda in your handout – flow of our three-day workshop Copyright MetaOps, Inc. 2014 5
- 6. Facilitator Skills, Part 1 • Planning your LSS Projects & Kaizen • Developing the ‘report-out’ contents – a template • Case study Copyright MetaOps, Inc. 2014 6
- 7. What we will now learn • Tips for planning and managing a multi-day team workshop (kaizen) followed with implementation of LSS – Case Study toll-gate – Assumes an inclusive approach • Assumes you will need to provide training and facilitation support for an implementation Team Copyright MetaOps, Inc. 2014 7
- 8. Planning and Running the LSS & Kaizen 1. Start with “LSS & Kaizen Diagnosis 20140106.xls” to think through the elements for the LSS & Kaizen (see handout) Copyright MetaOps, Inc. 2014 8
- 9. Planning and Running the LSS & Kaizen 2. Initiate the project charter as appropriate with requisite information – circumstances dictate the charter’s importance; as scope and risk increases so does the importance of the charter 3. Determine if pre-work is required – if so, plan and conduct the data collection and preparation for the LSS & Kaizen using the methods provided 4. Determine if training is required to on-board the LSS & Kaizen team – if so, use the materials in this training as appropriate with other resources 5. Develop a working agenda for your LSS & Kaizen team and meet with them to set expectations in advance of the first LSS & Kaizen session Copyright MetaOps, Inc. 2014 9
- 10. Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB is a renowned Operational Excellence Thought Leader & Keynote Speaker. He is active in consulting and conducting seminars and training across the United States for businesses and professional organizations. He has developed more than 30 programs for public and private seminars and educational venues, and his programs are customized to his audience and the needs of the organization. Ron is also a co-author / author of five books on operational excellence, including Amazon Best Seller - Driving Operational Excellence.
- 11. Ron has personally mentored thousands to get positive results in business generating untold millions in benefits while improving everyone’s work life at the same time, and has completed hundreds of process improvement projects, saving millions of dollars to the bottom line in every functional area of large and small organizations. Speaking Topics and Specialties: •Lean Six Sigma Deployment •Operational Excellence •Lean Six Sigma with Sales and Marketing Excellence Techniques •Supply Chain Management & Lean Six Sigma's Convergence •Manufacturing •Financial Services •Government Operations: - Federal, State and Local •Inventory, materials and production management •Call center Operations •Planning & Scheduling •Engineering Process Improvement •Purchasing, Logistics and Warehousing •e-business solutions •Project Management Know more about Ron Crabtree: http://www.speakermatch.com/profile/RonCrabtreeMetaOps/
Hinweis der Redaktion
- Evaluate processes in an organization to isolate which relative few value streams to focus on for maximum resultsApply skills in documenting a measured, ‘current state’ of end-to-end processes with specific metrics and measures as a baselineIsolate the most likely points of improvement within key value streamsDevelop an estimation of the value derived from addressing identified process elementsUse new skills to guide the an organization in developing comprehensive LSS project charters that detail:ScopeAssumptionsRisks ResourcesTimingInitial targets for improvement
- We will accomplish this throughLearning foundation skills in Lean Six Sigma / OpExLive and on-line lecturesSupplemental readingsCase studiesGroup discussionsPracticing application of the skills on practice casesTesting to validate learning
- Image of class room or education