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Laura Merling, Stretta Group!
o  The Wʼs!
o  Discover Stuff!
o  Show me the money!
o  Dot the iʼs and cross the   tʼs!
o  Dancing in the endzone!
o  Do it Yourself!
o  Herd the Sheep (or is it cats)!
o  Why	
  are	
  we	
  building	
  an	
  API?	
  
   o  Increase	
  Revenue,	
  Innova:on,	
  Reduce	
  Costs	
  


o  Who	
  is	
  our	
  API	
  audience?	
  
   o  Affiliate,	
  Developer,	
  Supplier	
  


o  What	
  is	
  the	
  Goal?	
  
   o  PlaBorm	
  for	
  building/extending	
  services	
  on	
  site	
  
      (eBay	
  model)	
  or	
  Create	
  a	
  distribu:on	
  channel	
  (BBY,	
  
      NYTimes,	
  Hoovers)	
  
o  What   are your assets?!

o  What   service(s) do you provide?!

o  What   do your partners need from you?!

o  Where   do you spend a lot of resources?!

o  What   canʼt you do?!
•    Pay	
  Per	
  Call	
  
•    Flat	
  Monthly	
  Fee	
  
•    Open	
  Source	
  Support	
  Model	
  
•    Ad	
  Supported	
  
•    Rev	
  Share	
  
•    Licensed	
  Partnerships	
  
•    Free	
  
o    Who	
  Owns	
  Stuff	
  
     o  Places	
  to	
  redistribute	
  
     o  What	
  can	
  be	
  mone:zed	
  
o    The	
  Business	
  Rules	
  
     o  Commercial/Non	
  Commercial	
  
     o  Permissible	
  Use	
  
     o  Number	
  of	
  queries/Calls	
  
o    Other	
  Terms	
  and	
  Condi:ons	
  
     o  Number	
  of	
  Keys	
  Per	
  App/Developer	
  
     o  Data	
  reten:on	
  
     o  Ability	
  to	
  include	
  in	
  directory	
  
     o  Ability	
  to	
  incorporate	
  adver:sing/fees	
  
     o  ATribu:on/Branding	
  
o    Increase	
  affiliate	
  traffic	
  by	
  10%	
  

o    Increase	
  customer	
  reten:on	
  by	
  15%	
  

o    Increase	
  user/consumer	
  engagement	
  by	
  12%	
  

o    Reduce	
  partner	
  implementa:on	
  costs	
  by	
  30%	
  

o    Increase	
  the	
  number	
  of	
  new	
  :er	
  1	
  partners	
  10%	
  

o    Increase	
  the	
  #	
  of	
  internal	
  projects	
  delivered	
  by	
  20%	
  
o  The	
  Tools	
  
   o  Dev	
  and	
  Prod	
  Keys	
  
   o  Documenta:on	
  
   o  Sample	
  Code	
  
   o  Forums	
  
   o  Code	
  Builder/Query	
  Generator	
  
   o  Sandbox/Sample	
  Data	
  
   o  Metrics	
  
o    Listen,	
  Listen,	
  Listen	
  

o    Give	
  them	
  fame	
  and	
  fortune	
  

o    Keep	
  everyone	
  informed	
  and	
  engaged	
  

o    Define	
  interes:ng	
  challenges	
  

o    Hang	
  with	
  your	
  peeps	
  

o    Keep	
  it	
  coming	
  
o  The Wʼs!
o  Discover Stuff!
o  Show me the money!
o  Dot the iʼs and cross the tʼs!
o  Dancing in the end zone!
o  DIY!
o  Herd the Sheep (or is it cats)!
Laura Merling!
laura.merling@gmail.com!
@magicmerl!

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The Business of APIs 2009 - Stretta Group

  • 2. o  The Wʼs! o  Discover Stuff! o  Show me the money! o  Dot the iʼs and cross the tʼs! o  Dancing in the endzone! o  Do it Yourself! o  Herd the Sheep (or is it cats)!
  • 3.
  • 4. o  Why  are  we  building  an  API?   o  Increase  Revenue,  Innova:on,  Reduce  Costs   o  Who  is  our  API  audience?   o  Affiliate,  Developer,  Supplier   o  What  is  the  Goal?   o  PlaBorm  for  building/extending  services  on  site   (eBay  model)  or  Create  a  distribu:on  channel  (BBY,   NYTimes,  Hoovers)  
  • 5.
  • 6. o  What are your assets?! o  What service(s) do you provide?! o  What do your partners need from you?! o  Where do you spend a lot of resources?! o  What canʼt you do?!
  • 7.
  • 8. •  Pay  Per  Call   •  Flat  Monthly  Fee   •  Open  Source  Support  Model   •  Ad  Supported   •  Rev  Share   •  Licensed  Partnerships   •  Free  
  • 9.
  • 10.
  • 11. o  Who  Owns  Stuff   o  Places  to  redistribute   o  What  can  be  mone:zed   o  The  Business  Rules   o  Commercial/Non  Commercial   o  Permissible  Use   o  Number  of  queries/Calls   o  Other  Terms  and  Condi:ons   o  Number  of  Keys  Per  App/Developer   o  Data  reten:on   o  Ability  to  include  in  directory   o  Ability  to  incorporate  adver:sing/fees   o  ATribu:on/Branding  
  • 12.
  • 13. o  Increase  affiliate  traffic  by  10%   o  Increase  customer  reten:on  by  15%   o  Increase  user/consumer  engagement  by  12%   o  Reduce  partner  implementa:on  costs  by  30%   o  Increase  the  number  of  new  :er  1  partners  10%   o  Increase  the  #  of  internal  projects  delivered  by  20%  
  • 14.
  • 15. o  The  Tools   o  Dev  and  Prod  Keys   o  Documenta:on   o  Sample  Code   o  Forums   o  Code  Builder/Query  Generator   o  Sandbox/Sample  Data   o  Metrics  
  • 16.
  • 17. o  Listen,  Listen,  Listen   o  Give  them  fame  and  fortune   o  Keep  everyone  informed  and  engaged   o  Define  interes:ng  challenges   o  Hang  with  your  peeps   o  Keep  it  coming  
  • 18. o  The Wʼs! o  Discover Stuff! o  Show me the money! o  Dot the iʼs and cross the tʼs! o  Dancing in the end zone! o  DIY! o  Herd the Sheep (or is it cats)!