Semantic-assisted Analysis and Search in Customer Specifications

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Talk at Future Search Engines 2014 (FoRESEE), INFORMATIK2014 (http://www.informatik2014.de/) Abstract (DE): Die gezielte Suche von Informationen in großen Dokumentenmengen ist eine der wesentlichen Herausforderungen der heutigen Zeit. In diesem Papier wird beschrieben, wie wir die Analyse von und Suche in mehrsprachigen Kundenspezifikationen in einem aktuellen Kundenprojekt im Maschinenbau realisiert haben. Im Rahmen der Dokumentenanalyse kommen computerlinguistische und semantische Technologien zum Einsatz. Basis für die Suche bildet das Paradigma des Faceted Browsing.

Software

Semantic-assisted Analysis and
Search in Customer Specifications
Martin Voigt, Daniel Hladky
September 2014
1
ONTOS LINKED DATA INFORMATION WORKBENCH
Extraction & Analysis
Indexing
Information &
Knowledge Management
Search
Engineer
Storage
Sales
Portal
Multilingual
Specifications

I speakabout…
The Problem,
Our Solution,
Insights & Further Work.
2

The Problem
AviComp Controls GmbH
 leading engineering contractor
for rotating machinery controls
3
Customers
Engineers
Sales
> 100k Technical
Specifications
http://www.avicomp.com/capabilities/turbo-compressor-controls.html

The Problem
Analysis: 1) task, 2) current solution, 3) ideas
Problems
Multiple, inefficient tools
Heterogeneity
Knowledge management & transfer
4
http://answerhub.com/article/ the-cost-of-knowledge-loss/

Our Solution
5
ONTOS LINKED DATA INFORMATION WORKBENCH
Extraction & Analysis
Indexing
Information &
Knowledge Management
Search
Engineer
Storage
Sales
Portal
Multilingual
Specifications
http://www.ontos.com/products/ontosldiw/

Our Solution
Extraction& Analysis
Homogenization: PDF conversion (Apache POI) & OCR (CuneiForm)
Text extraction (Apache Tika)
Language detection (language-detection API)
Text preparation, e.g., remove headers & footers
SKOS-based concept identification
6
Lorem ipsum dolor sit amet, consetetursadipscing
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erat, seddiamvoluptua. At veroeoset accusamet justoduo doloreset earebum. Stet
clitakasdgubergren, no sea takimata
sanctusestLorem ipsum dolor sit
elitr, seddiamnonumyeirmodtemporinviduntutlaboreet doloremagna aliquyam
erat, seddiamvoluptua. At veroeoset accusamet justoduo doloreset earebum. Stet
clitakasdgubergren, no sea takimata
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erat, seddiamvoluptua. At veroeoset accusamet justoduo doloreset earebum. Stet
clitakasdgubergren, no sea takimata ONTOS LINKED DATA INFORMATION WORKBENCHExtraction & AnalysisIndexingInformation & Knowledge ManagementSearchEngineer Storage Sales Portal MultilingualSpecifications

Our Solution
Storage via OntoQUAD
 Triple and/or QuadStore, SPARQL 1.1, …
Indexing
 Full text search, result grouping, faceted browsing,
SKOS-based label expansion, …
 Apache Solr with lucene-skos plugin
(https://github.com/behas/lucene-SKOS)
7
ONTOS LINKED DATA INFORMATION WORKBENCH
Extraction & Analysis
Indexing
Information &
Knowledge Management
Search
Engineer
Storage
Sales
Portal
Multilingual
Specifications

Our Solution
Knowledge Management
via OntoDixbut SKOS-only
8
ONTOS LINKED DATA INFORMATION WORKBENCHExtraction & AnalysisIndexingInformation & Knowledge ManagementSearchEngineer Storage Sales Portal MultilingualSpecifications

Our Solution
Search
via AJAX Solr(https://github.com/evolvingweb/ajax-solr)
9
ONTOS LINKED DATA INFORMATION WORKBENCHExtraction & AnalysisIndexingInformation & Knowledge ManagementSearchEngineer Storage Sales Portal MultilingualSpecifications

Insights & Further Work
Iterative development with early customer testing lowers usage barrier
Lessons learned
Development of a knowledge base
Faceted search user interface
Faceted search on RDF
Multilingual disambiguationmechanisms
10

Q&A
Martin Voigt
Ontos AG / GmbH
Nidau(CH) / Leipzig (DE)
T:+49 341 21559-10
M:+49 178 40 222 58
E: martin.voigt@ontos.com
11

About Ontos
12
12
DoW – CTI Project
Ontos Group
Key Facts
- Established 2001
- 15+ employees
- Share in Eventos RU
(30 people)
- 5± Mio CHF turnover
Industry
- Media/News
- Law Enforcement
- Government
- (Russia)

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Semantic-assisted Analysis and Search in Customer Specifications

1. Semantic-assisted Analysis and Search in Customer Specifications Martin Voigt, Daniel Hladky September 2014 1 ONTOS LINKED DATA INFORMATION WORKBENCH Extraction & Analysis Indexing Information & Knowledge Management Search Engineer Storage Sales Portal Multilingual Specifications

2. I speakabout… The Problem, Our Solution, Insights & Further Work. 2

3. The Problem AviComp Controls GmbH  leading engineering contractor for rotating machinery controls 3 Customers Engineers Sales > 100k Technical Specifications http://www.avicomp.com/capabilities/turbo-compressor-controls.html

4. The Problem Analysis: 1) task, 2) current solution, 3) ideas Problems Multiple, inefficient tools Heterogeneity Knowledge management & transfer 4 http://answerhub.com/article/ the-cost-of-knowledge-loss/

5. Our Solution 5 ONTOS LINKED DATA INFORMATION WORKBENCH Extraction & Analysis Indexing Information & Knowledge Management Search Engineer Storage Sales Portal Multilingual Specifications http://www.ontos.com/products/ontosldiw/

6. Our Solution Extraction& Analysis Homogenization: PDF conversion (Apache POI) & OCR (CuneiForm) Text extraction (Apache Tika) Language detection (language-detection API) Text preparation, e.g., remove headers & footers SKOS-based concept identification 6 Lorem ipsum dolor sit amet, consetetursadipscing elitr, seddiamnonumyeirmodtemporinviduntutlaboreet doloremagna aliquyam erat, seddiamvoluptua. At veroeoset accusamet justoduo doloreset earebum. Stet clitakasdgubergren, no sea takimata sanctusestLorem ipsum dolor sit elitr, seddiamnonumyeirmodtemporinviduntutlaboreet doloremagna aliquyam erat, seddiamvoluptua. At veroeoset accusamet justoduo doloreset earebum. Stet clitakasdgubergren, no sea takimata elitr, seddiamnonumyeirmodtemporinviduntutlaboreet doloremagna aliquyam erat, seddiamvoluptua. At veroeoset accusamet justoduo doloreset earebum. Stet clitakasdgubergren, no sea takimata ONTOS LINKED DATA INFORMATION WORKBENCHExtraction & AnalysisIndexingInformation & Knowledge ManagementSearchEngineer Storage Sales Portal MultilingualSpecifications

7. Our Solution Storage via OntoQUAD  Triple and/or QuadStore, SPARQL 1.1, … Indexing  Full text search, result grouping, faceted browsing, SKOS-based label expansion, …  Apache Solr with lucene-skos plugin (https://github.com/behas/lucene-SKOS) 7 ONTOS LINKED DATA INFORMATION WORKBENCH Extraction & Analysis Indexing Information & Knowledge Management Search Engineer Storage Sales Portal Multilingual Specifications

8. Our Solution Knowledge Management via OntoDixbut SKOS-only 8 ONTOS LINKED DATA INFORMATION WORKBENCHExtraction & AnalysisIndexingInformation & Knowledge ManagementSearchEngineer Storage Sales Portal MultilingualSpecifications

9. Our Solution Search via AJAX Solr(https://github.com/evolvingweb/ajax-solr) 9 ONTOS LINKED DATA INFORMATION WORKBENCHExtraction & AnalysisIndexingInformation & Knowledge ManagementSearchEngineer Storage Sales Portal MultilingualSpecifications

10. Insights & Further Work Iterative development with early customer testing lowers usage barrier Lessons learned Development of a knowledge base Faceted search user interface Faceted search on RDF Multilingual disambiguationmechanisms 10

11. Q&A Martin Voigt Ontos AG / GmbH Nidau(CH) / Leipzig (DE) T:+49 341 21559-10 M:+49 178 40 222 58 E: martin.voigt@ontos.com 11

12. About Ontos 12 12 DoW – CTI Project Ontos Group Key Facts - Established 2001 - 15+ employees - Share in Eventos RU (30 people) - 5± Mio CHF turnover Industry - Media/News - Law Enforcement - Government - (Russia)

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