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company profile
SEGA AMUSEMENTS 
THE HISTORY OF SEGA 
HISTORY 
SEGA’s early history has many strands that have woven themselves into the fabric of the global corporation that we now recognise. It can be 
traced back to an American company ‘Standard Games’ that was formed in 1940 to provide coin operated amusements to military bases in 
Hawaii. In 1952, when the United States outlawed slot machines, the Japanese market was seen as an opportunity. Machines were purchased 
from the government, and imported into Japan; the name of the company was changed to ‘Service Games’. 
1965 saw the merger with another company and from the combination of the names SErvice GAmes and Rosen Enterprises, Sega 
Enterprises was formed. In 1966 the first Sega amusement machine “Periscope” was manufactured to worldwide success. 
The 1970’s saw the reinvention of the arcade industry and at the end of the decade the arrival of video. This sector, both for the arcade 
industry and the home consumer market, was to become where Sega was most renowned and globally dominant. The last year of the 
decade was when Hayao Nakayama’s company was absorbed into Sega and he became President and a long standing and important 
figurehead steering the company for many years thereafter. 
1940 // Standard Games founded Started business as Service Games // 1951
SEGA AMUSEMENTS 
During the mid-1980’s Sega became a totally Japanese based company with wholly owned subsidiaries of Sega 
Europe and Sega Enterprises USA being formed. The first home console “SG-1000” was launched in 1983, followed 
in 1988 by “The Mega Drive” starting a whole new era for the company. 
HISTORY 
The most significant event of the 1990’s was the birth on June 23rd 1991 of its now world famous mascot Sonic the Hedgehog, but it was also 
a decade that launched “Joypolis” its Tokyo based indoor amusement entertainment centre that was the flagship of their domestic arcade 
operation; these events were paralleled in the home market and saw the legendary consumer consoles of Sega Saturn and Dreamcast 
launched. 
Under new ownership in 2004 and with a new Chairman at the helm, Hajime Satomi, Sega Sammy Holdings Inc. was the latest incarnation 
of the global brand - SEGA is one of the most active, creative, and productive developers the industry has ever known, it has shaped 
generations and entered the lives of millions of people around the world and continues to do that to this day… 
1964 // Started manufacturing amusement games Periscope released // 1966
SEGA AMUSEMENTS 
our mission.... 
amusements for all 
and 
entertainment for all 
OUR BUSINESS 
1983 // SG-1000 launched Hang On released // 1985
SEGA AMUSEMENTS 
OUR BUSINESS 
WHAT WE DO 
Sega’s interconnecting synergy 
of all its individual business 
areas is built around its core 
value of Research & Development 
and Innovation. 
1985 // Sega Master System launched UFO Catcher released // 1985
SEGA AMUSEMENTS 
PART OF A GLOBAL CORPORATION 
Sega Sammy Holdings Inc. employ 
6,000 staff of which 2,600 work for Sega. 
OUR BUSINESS 
Sega Sammy Holdings Inc. is formed of 28 divisions in Japan and 25 more around the world. 
Amusement sales represent typically 30% of all Sega group revenues, with the consumer division 
accounting for 37%. The balance is a mixture of amusement operations, mobile business, use of 
Sega’s branded IP and new emerging business areas. Sega Amusements account for 66% of all 
non-domestic amusement sales. 
Sega Amusements is a wholly owned subsidiary of Sega Sammy Holding Inc. of Japan 
with offices in London, Cardiff and Chicago and is dedicated to the production, 
development, supply and distribution of amusement product and merchandise, the 
provision of Turnkey entertainment solutions and most importantly customer support 
services. 
Sega Amusements 
1986 // Outrun released Sega Megadrive launched // 1988
SEGA AMUSEMENTS OUR BUSINESS 
ORGANISATIONAL STRUCTURE 
1989 // Super Monaco GP released Sega Game Gear launched // 1990
SEGA AMUSEMENTS 
SALES TEAM 
OUR ACTIVITY 
Amusement Machines // Merchandise // Spares // Consumables 
We have sales teams based in Europe and America that are dedicated to the core areas of Amusement Machine Sales, Merchandise, 
Spares and Consumables. These teams are built up from industry professionals with a tremendous amount of experience 
with a mixed background of sales, operations, marketing, product development and production. They travel their territories 
to penetrate the market with sales, develop new business opportunities and partners and discover new product and trends. 
Sega Amusements and their 
partners exhibit and v i s i t over 50 
trade shows every year – from the 
very small in emerging markets to 
the largest international events. 
TRADE 
SHOWS 
1991 // R360 released Sonic the Hedgehog released // 1991
SEGA AMUSEMENTS 
PRESS 
Strong established links are held with all 
major industry press and media titles. As 
market leader Sega is regularly called on 
for it opinion and market view. This allows 
unprecedented access to the media 
when needed to promote products and 
news. 
ONLINE 
segaarcade.com is one of the most 
heavily used websites in the industry, 
giving an unrivalled level of information 
on the entire Sega Amusement product 
range and services. Such is its power as 
a portal it is used by both those in our 
territory and those outside as a definitive 
reference tool. 
OUR ACTIVITY 
1993 // Daytona USA released Virtua Fighter released // 1993
SEGA AMUSEMENTS 
AMUSEMENTS 
DIVISIONS 
Sega Amusements is the market leader for the manufacture and distribution of coin operated 
amusement equipment for all ages. The three main sources for product are.... 
SEGA JAPAN LOCALLY DEVELOPED PARTNER PRODUCTS 
The Sega Japanese R&D teams are 
legendary in their field and have created 
some of the best known titles the world 
has seen from the very first physical 
experience video game “Hang On” to 
Daytona USA , Sega Rally and House 
of the Dead. 
European based team set up to create more 
localised and territory specific product and 
to be able to react quickly to market trends 
and legislation. Working closely with the UK 
production facility the team has produced 
world renowned titles including Grid, Ford 
Racing and Bejeweled. 
With its strong sales network and global reach 
Sega has become the distributor for some 
of the world’s leading and most recognised 
amusement suppliers. ICE, Pan Amusements, 
Triotech and Andamiro are amongst those 
who have partnered with Sega. Additionally 
working with smaller developers Sega has 
built a reputation for finding the companies of 
the future. 
The combination of these three sources benefits Sega by having the complete product line up for any operation or leisure based 
entertainment centre, and allows customers to come to Sega as a “one stop shop” for all requirements. 
1994 // Sega Saturn launched House of the Dead released // 1996
SEGA AMUSEMENTS 
DIVISIONS 
MERCHANDISE 
The success story began in 2009 when “Hello Kitty” was first successfully tendered for, and ever since has enjoyed tremendous sales through 
the experienced distributor network developed through the UK, EMEA and CIS. 
Sega Prize is the dedicated division of Sega Amusements that develops and manufactures 
both licenced and in-house design merchandise. 
In-house designed Victoria Cupcakes soon followed and became a smash hit across Europe the following year. In 2011 there were 10 new 
product lines launched and elevated Sega Prize in to a trend setter in merchandise world. 
But it’s not just plush that takes the glory, with the Tokio range of electronic goods now established in the amusement channel Sega Prize is a 
major player in the amusement and retail sectors. 
With the ability to design internally from concept to creation, meet licensors demand for quality and accuracy, bespoke designs for clients, 
manufacture and finally distribute with trusted established partners across the EMEA region Sega Prize offer their customers a diversity of 
product that appeals to all demographics 
1996 // Open Joypolis in Tokyo Opened Sega World in London // 1997
SEGA AMUSEMENTS 
DIVISIONS 
AMUSEMENT CENTRES & OPERATIONS 
A core part of Sega has always been its amusement operations. With the strength of the Sega brand and Sonic IP behind them they have 
always been massively attractive to the family market – from the local arcades in towns across Japan to the branded flagship family 
entertainment centres in major world cities. 
// Sega Stadium // Sega Arena // Sega Active Zone @ Bowlplex 
// XD Theatre @ Bluewater // Abeno // Love & Berry Stores 
1998 // Dreamcast launched Sega Sammy Holdings Inc. formed // 2004
SEGA AMUSEMENTS 
// Okayama // Sega Republic // Club Sega 
// Bee Bar // Tokyo Joypolis // Brooklyn Bowl 
DIVISIONS 
Not only are these great brand ambassadors they help Sega educate the market how to 
operate more professionally and generate greater profits. 
2006 // Ford Racing released Open Sega Republic in Dubai // 2008
SEGA AMUSEMENTS 
TURNKEY SOLUTIONS 
With its experience from around the 
world Sega is in the perfect position to 
work with clients and investors to take 
ideas and dreams into fully operational 
businesses. We offer… 
// A conceptual design for any themed 
Amusement Entertainment project 
// Design philosophy, project plan, 
mood boards and AutoCAD plans 
// Supply of amusement games, 
attractions and rides for all ages, 
genders and cultures. 
// Management systems, operational 
policies and manuals, human resource 
plans and launch strategy. 
// On-going support to maximise future 
profit and growth 
DIVISIONS 
2010 // Open XD Theatre at Bluewater Sonic Sports range created // 2010
SEGA AMUSEMENTS 
SUPPORT 
The supply of product to customers is only the start of Sega’s 
relationship with them – Sega Total Solutions is the division 
dedicated to looking after the customer from there on. 
// Technical Support – fully trained experts in Sega and our 
partners products pride themselves in offering the best technical 
help possible at the end of a phone. 
// Repairs – the in-house repair centre can deal with the Sega 
product range quickly and economically to minimise downtime 
for operators. Sega pride themselves on always using 
dedicated manufacturer parts. 
// Spares– supporting the entire Sega range from the very early 
days to present day. 
// Consumables – Redemption tickets, player cards, photo 
booth paper & ink and every possible other extra needed to run 
an amusement operation is supported. 
DIVISIONS 
The combination of these four support areas equate to total confidence for the customer. 
2011 // Opened Sega Active Zone Bejeweled released // 2012
SEGA AMUSEMENTS CONTACTS 
get in touch 
Sega Amusements // 42 Barwell Business Park 
Leatherhead Road // Chessington // Surrey 
KY9 2NY // United Kingdom 
T +44 (0)208 391 8090 // F +44 (0)208 391 8099 
sales@segaarcade.com 
and find us online 
www.segaarcade.com 
and find “segaamusements” on

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Sega amusements company profile (en)

  • 2. SEGA AMUSEMENTS THE HISTORY OF SEGA HISTORY SEGA’s early history has many strands that have woven themselves into the fabric of the global corporation that we now recognise. It can be traced back to an American company ‘Standard Games’ that was formed in 1940 to provide coin operated amusements to military bases in Hawaii. In 1952, when the United States outlawed slot machines, the Japanese market was seen as an opportunity. Machines were purchased from the government, and imported into Japan; the name of the company was changed to ‘Service Games’. 1965 saw the merger with another company and from the combination of the names SErvice GAmes and Rosen Enterprises, Sega Enterprises was formed. In 1966 the first Sega amusement machine “Periscope” was manufactured to worldwide success. The 1970’s saw the reinvention of the arcade industry and at the end of the decade the arrival of video. This sector, both for the arcade industry and the home consumer market, was to become where Sega was most renowned and globally dominant. The last year of the decade was when Hayao Nakayama’s company was absorbed into Sega and he became President and a long standing and important figurehead steering the company for many years thereafter. 1940 // Standard Games founded Started business as Service Games // 1951
  • 3. SEGA AMUSEMENTS During the mid-1980’s Sega became a totally Japanese based company with wholly owned subsidiaries of Sega Europe and Sega Enterprises USA being formed. The first home console “SG-1000” was launched in 1983, followed in 1988 by “The Mega Drive” starting a whole new era for the company. HISTORY The most significant event of the 1990’s was the birth on June 23rd 1991 of its now world famous mascot Sonic the Hedgehog, but it was also a decade that launched “Joypolis” its Tokyo based indoor amusement entertainment centre that was the flagship of their domestic arcade operation; these events were paralleled in the home market and saw the legendary consumer consoles of Sega Saturn and Dreamcast launched. Under new ownership in 2004 and with a new Chairman at the helm, Hajime Satomi, Sega Sammy Holdings Inc. was the latest incarnation of the global brand - SEGA is one of the most active, creative, and productive developers the industry has ever known, it has shaped generations and entered the lives of millions of people around the world and continues to do that to this day… 1964 // Started manufacturing amusement games Periscope released // 1966
  • 4. SEGA AMUSEMENTS our mission.... amusements for all and entertainment for all OUR BUSINESS 1983 // SG-1000 launched Hang On released // 1985
  • 5. SEGA AMUSEMENTS OUR BUSINESS WHAT WE DO Sega’s interconnecting synergy of all its individual business areas is built around its core value of Research & Development and Innovation. 1985 // Sega Master System launched UFO Catcher released // 1985
  • 6. SEGA AMUSEMENTS PART OF A GLOBAL CORPORATION Sega Sammy Holdings Inc. employ 6,000 staff of which 2,600 work for Sega. OUR BUSINESS Sega Sammy Holdings Inc. is formed of 28 divisions in Japan and 25 more around the world. Amusement sales represent typically 30% of all Sega group revenues, with the consumer division accounting for 37%. The balance is a mixture of amusement operations, mobile business, use of Sega’s branded IP and new emerging business areas. Sega Amusements account for 66% of all non-domestic amusement sales. Sega Amusements is a wholly owned subsidiary of Sega Sammy Holding Inc. of Japan with offices in London, Cardiff and Chicago and is dedicated to the production, development, supply and distribution of amusement product and merchandise, the provision of Turnkey entertainment solutions and most importantly customer support services. Sega Amusements 1986 // Outrun released Sega Megadrive launched // 1988
  • 7. SEGA AMUSEMENTS OUR BUSINESS ORGANISATIONAL STRUCTURE 1989 // Super Monaco GP released Sega Game Gear launched // 1990
  • 8. SEGA AMUSEMENTS SALES TEAM OUR ACTIVITY Amusement Machines // Merchandise // Spares // Consumables We have sales teams based in Europe and America that are dedicated to the core areas of Amusement Machine Sales, Merchandise, Spares and Consumables. These teams are built up from industry professionals with a tremendous amount of experience with a mixed background of sales, operations, marketing, product development and production. They travel their territories to penetrate the market with sales, develop new business opportunities and partners and discover new product and trends. Sega Amusements and their partners exhibit and v i s i t over 50 trade shows every year – from the very small in emerging markets to the largest international events. TRADE SHOWS 1991 // R360 released Sonic the Hedgehog released // 1991
  • 9. SEGA AMUSEMENTS PRESS Strong established links are held with all major industry press and media titles. As market leader Sega is regularly called on for it opinion and market view. This allows unprecedented access to the media when needed to promote products and news. ONLINE segaarcade.com is one of the most heavily used websites in the industry, giving an unrivalled level of information on the entire Sega Amusement product range and services. Such is its power as a portal it is used by both those in our territory and those outside as a definitive reference tool. OUR ACTIVITY 1993 // Daytona USA released Virtua Fighter released // 1993
  • 10. SEGA AMUSEMENTS AMUSEMENTS DIVISIONS Sega Amusements is the market leader for the manufacture and distribution of coin operated amusement equipment for all ages. The three main sources for product are.... SEGA JAPAN LOCALLY DEVELOPED PARTNER PRODUCTS The Sega Japanese R&D teams are legendary in their field and have created some of the best known titles the world has seen from the very first physical experience video game “Hang On” to Daytona USA , Sega Rally and House of the Dead. European based team set up to create more localised and territory specific product and to be able to react quickly to market trends and legislation. Working closely with the UK production facility the team has produced world renowned titles including Grid, Ford Racing and Bejeweled. With its strong sales network and global reach Sega has become the distributor for some of the world’s leading and most recognised amusement suppliers. ICE, Pan Amusements, Triotech and Andamiro are amongst those who have partnered with Sega. Additionally working with smaller developers Sega has built a reputation for finding the companies of the future. The combination of these three sources benefits Sega by having the complete product line up for any operation or leisure based entertainment centre, and allows customers to come to Sega as a “one stop shop” for all requirements. 1994 // Sega Saturn launched House of the Dead released // 1996
  • 11. SEGA AMUSEMENTS DIVISIONS MERCHANDISE The success story began in 2009 when “Hello Kitty” was first successfully tendered for, and ever since has enjoyed tremendous sales through the experienced distributor network developed through the UK, EMEA and CIS. Sega Prize is the dedicated division of Sega Amusements that develops and manufactures both licenced and in-house design merchandise. In-house designed Victoria Cupcakes soon followed and became a smash hit across Europe the following year. In 2011 there were 10 new product lines launched and elevated Sega Prize in to a trend setter in merchandise world. But it’s not just plush that takes the glory, with the Tokio range of electronic goods now established in the amusement channel Sega Prize is a major player in the amusement and retail sectors. With the ability to design internally from concept to creation, meet licensors demand for quality and accuracy, bespoke designs for clients, manufacture and finally distribute with trusted established partners across the EMEA region Sega Prize offer their customers a diversity of product that appeals to all demographics 1996 // Open Joypolis in Tokyo Opened Sega World in London // 1997
  • 12. SEGA AMUSEMENTS DIVISIONS AMUSEMENT CENTRES & OPERATIONS A core part of Sega has always been its amusement operations. With the strength of the Sega brand and Sonic IP behind them they have always been massively attractive to the family market – from the local arcades in towns across Japan to the branded flagship family entertainment centres in major world cities. // Sega Stadium // Sega Arena // Sega Active Zone @ Bowlplex // XD Theatre @ Bluewater // Abeno // Love & Berry Stores 1998 // Dreamcast launched Sega Sammy Holdings Inc. formed // 2004
  • 13. SEGA AMUSEMENTS // Okayama // Sega Republic // Club Sega // Bee Bar // Tokyo Joypolis // Brooklyn Bowl DIVISIONS Not only are these great brand ambassadors they help Sega educate the market how to operate more professionally and generate greater profits. 2006 // Ford Racing released Open Sega Republic in Dubai // 2008
  • 14. SEGA AMUSEMENTS TURNKEY SOLUTIONS With its experience from around the world Sega is in the perfect position to work with clients and investors to take ideas and dreams into fully operational businesses. We offer… // A conceptual design for any themed Amusement Entertainment project // Design philosophy, project plan, mood boards and AutoCAD plans // Supply of amusement games, attractions and rides for all ages, genders and cultures. // Management systems, operational policies and manuals, human resource plans and launch strategy. // On-going support to maximise future profit and growth DIVISIONS 2010 // Open XD Theatre at Bluewater Sonic Sports range created // 2010
  • 15. SEGA AMUSEMENTS SUPPORT The supply of product to customers is only the start of Sega’s relationship with them – Sega Total Solutions is the division dedicated to looking after the customer from there on. // Technical Support – fully trained experts in Sega and our partners products pride themselves in offering the best technical help possible at the end of a phone. // Repairs – the in-house repair centre can deal with the Sega product range quickly and economically to minimise downtime for operators. Sega pride themselves on always using dedicated manufacturer parts. // Spares– supporting the entire Sega range from the very early days to present day. // Consumables – Redemption tickets, player cards, photo booth paper & ink and every possible other extra needed to run an amusement operation is supported. DIVISIONS The combination of these four support areas equate to total confidence for the customer. 2011 // Opened Sega Active Zone Bejeweled released // 2012
  • 16. SEGA AMUSEMENTS CONTACTS get in touch Sega Amusements // 42 Barwell Business Park Leatherhead Road // Chessington // Surrey KY9 2NY // United Kingdom T +44 (0)208 391 8090 // F +44 (0)208 391 8099 sales@segaarcade.com and find us online www.segaarcade.com and find “segaamusements” on