1. MARSHA LAMB
108 WestOrndorff Drive
Brunswick, Maryland 21716
240-575-3829
Marshalynn1@fgmc.com
OBJECTIVE
To obtain a position in the mortgage industry where I have over 15 years of
experience.
CAREER SUMMARY
Have over 15 years of administrative and supportexperience and have over 6 years
of claims and credit card experience. Strong communication skills with
management and colleagues.
Wholesale Disclosure Desk Specialist 2014-Present
First Guaranty MortgageCorporation
Ensure that initial disclosures are issued timely and accurately. This includes Good
Faith Estimate (GFE), Truth In lending (TIL), Loan Estimate (LE), and other
required federal state documents. Maintain close working relationships with Loan
Officers, Processors, and Account Managers, as necessary to keep parties in the
loop and prevent disruptions to the process.Review all lock-in confirmations to
ensure loans are re-disclosed properly within required time frames.
Loan ProcessorFrederick, MD
Randstad/Wells Fargo 2011-2014
Responsible for researching claim forms for the OCC Project. Search multiple
systems for documentation to verify their claims. Uploaded documents, ordered
documents from other departments. Submitted for quality assurance and validation.

2. Marsha Lamb
240-575-3829
Loan ProcessorFrederick, MD
CitiMortgage, Inc 2003-2011
Responsible for responding to lender requests via phone, fax, email within 24-48
hour turn-around time frame. Responsible for handling Customer Service priority
requests with required weekly follow-up. Responsible for requesting outstanding
mortgage documents from lenders, title agents, title companies, lawyers, and
borrowers. Responsible for requesting defective documents as priority lender
requests to be corrected and re-recorded and returned. Work various special
projects.
Marketing Assisting Frederick, MD
I-Tech 2002-2003
Assist with production of all marketing materials including pamphlets, folders,
flyers, corporatemailers and postcards.
Front Desk ReceptionistFrederick, MD
I-Tech 2000-2002
Answering and routing all incoming phone calls for the corporation. Registering
students for IT classes, processingpayments and checking in testing applicants and
setting up the classrooms. Photocopying and making information folders, opening
and distributing mail and ordering supplies.
CorrespondentSupport SpecialistFrederick, MD
First USA Bank 1997-2000
Responsible for proofreading and typing replies to chargeback advisors dispute
letters.
Completed 40 letters per day at 60 wpm. Developed a proficient system to open
and distribute incoming mail and faxes to a unit of 70 people.
Referencesavailable upon request