1. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
User Profile Survey 2012
The Latest research from our online audience
2. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Audience Profiling
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3. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
58% of respondents are actively looking for a job
I am a jobseeker, actively
looking for a job
58%
I am a browser. I look at
jobs, but I'm not actively 42% Potential job seekers
applying
I am an employer / recruiter
looking for candidates Excluded from subsequent analysis
Q. Which of the following best describes your job seeking status?
Base: all respondents (419)
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4. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Over half are currently in permanent roles, while 17% are unemployed
Permanent - working full time (30+ hrs per
week)
50%
Unemployed 17%
Temporary / Contractor 11% 59% are in
permanent roles
Permanent- working part time (less than
30 hrs per week)
9%
Student / Recent graduate 9%
Retired 1%
Other 2%
Q. What is your current working status?
Base: all respondents (419)
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5. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Almost half work for Local Authorities
Local Authority 44%
Private sector organisation 16%
Voluntary organisation 10%
Health authority/NHS/PCT Trust 5%
Local Education Authority 2%
Housing association 2%
Justice system (probation, youth
justice, police, CAFCASS 2%
Central government 1%
Other 16%
Q. Which of the following best describes the organisation you are employed by?
Base: all respondents (401)
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6. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Service/project/area team office is the most common establishment type
Service/project/area team office 30%
Organisation headquarters 12%
Residential unit 8%
Supported housing 6%
Sure start / Children's centres / Family support 5%
Hospital 5%
University / college 3%
Day care centre 2%
Health centre 2%
School (inc extended school) 2%
Connexions / Youth work 1%
Educational social work development 1%
Youth justice unit 1%
Hospice 0%
Training department 0%
Other 20%
Q. Which of the following best describes the establishment that you work at?
Base: all respondents (401)
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7. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Respondents most commonly work with Adults
Adults 43%
Children and families 40%
Both 10%
Neither/not applicable 7%
Q. Which of the following client groups do you primarily work with?
Base: all respondents (405)
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8. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Mental health is the most common area respondents work in
Mental health 40%
Young people 11-25 36%
Learning difficulties 36%
Older people 29%
Physical disabilities 28%
Children 5-10 26%
Families/parenting 25%
Drug related/Substance abuse… 22%
Early years 0-4 21%
Physical health 21%
Alcohol related problems 21%
Fostering/Adoption 16%
Sensory impaired 16%
Homeless 16%
Young offenders/Anti-social behaviour 15%
Special educational needs 13%
Terminal illness 11%
The unemployed 10%
Youth work 9%
School attendance/behaviour 9%
Schedule one offenders 7%
Asylum seekers 7%
HIV/AIDS 6%
No direct client contact 5%
Other 11%
Q. Which of the following areas do you work in?
Base: all respondents (406)
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9. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Around a quarter of respondents are social workers
Director/Deputy Director/Assistant Director 2%
Area/District/Regional Manager 3%
Head of department/Home/Centre/Unit or Agency 5%
Project/Programme/Team Manager or Leader 9%
Other Manager 7%
Senior practitioner 10%
Practitioner 7%
Senior social worker 5%
Social worker/Key worker/Outreach worker 25%
Youth work/Personal adviser/YOT practitioner 3%
Occupational therapist 1%
Other 25%
Q. Which of the following best describes your current job function?
Base: all respondents (395)
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10. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
30% have been working in social care for 20 years or more
Less than 1 year 4%
15 years on average
1 year - less than 3 years 8%
3 years - less than 6 years 14%
6 years - less than 9 years 13%
9 years - less than 12 years 9%
12 years - less than 20 years 22%
20 years - less than 30 years 21%
30 years or more 9%
Q. How many years have you been working in the social care sector?
Base: all respondents (292)
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11. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
50% have been in their current role for less than 3 years
Less than 1 year 19%
1 year - less than 3 years 31%
3 years - less than 6 years 23%
6 years - less than 9 years 13%
5 years on average
9 years - less than 12 years 8%
12 years - less than 20 years 4%
20 years - less than 30 years 2%
30 years or more 0%
Q. And how many years have you been in your current role?
Base: all respondents (293)
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12. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
The average salary amongst respondents is just over £28k
Under £10,000 7%
£10,000 - £14,999 8%
£15,000 - £19,999 6% Mean average = £28,127
2010 average = £28K
£20,000 - £24,999 8%
£25,000 - £29,999 13%
£30,000 - £39,999 34%
£40,000 - £49,999 12%
£50,000 - £59,999 3%
£60,000 - £69,999 1%
17% earn £40k or more
£70,000 - £79,999 1%
£80,000 - £99,999 0%
£100,000 or more 0%
I'd rather not say 7%
Q. What is your approximate current annual income?
Base: all respondents (295)
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13. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Around 1 in 5 have a professional qualification
28%
26%
19%
16%
4% 4%
3%
Q. What is your highest qualification?
Base: all respondents (417)
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14. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Respondents are 46 years Almost three quarters are
old on average female
18-24
25-34 17% Male
26%
35-44 20%
Female
45-54 38% 74%
55-64 21%
65 or
1% Average age= 46 years old
over
Q. How old are you? Q. Are you …?
Base: all respondents (415) Base: all respondents (409)
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15. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Just under half are from the South
Greater London 22%
South East 17%
Midlands 14% South= 45%
North West 12%
Yorkshire & Humberside 10%
South West 6%
East Anglia 6%
Wales 5%
Outside UK (Rest of the world) 3%
North East 3%
Outside UK (Europe) 1%
Scotland 1%
Q. Which region are you based in?
Base: all respondents (418)
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16. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
How users rate our job site
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17. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Around two thirds visit the site at least once a week
More than once a day 5%
Once a day 14%
65% visit the site at
least once a week
Once every 2-3 days 22%
Once a week 24%
Once every 2 weeks 10%
Once a month 15%
Less often 9%
Never 0%
Q. How often do you visit Community Care Jobs?
Base: all respondents (418)
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18. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Social care jobs sites are considered the most useful source for looking
for a job
Internet - Social care sector job websites (e.g. Community Care 35%
Jobs)
Internet - Social care sector specific websites (e.g.
communitycare.co.uk) 13%
Internet - General job websites (e.g. Totaljobs.com, Monster.co.uk 11%
Internet - Employer websites 11%
Recruitment consultancies 6%
Word of mouth/contacts 5%
Internet - Other 4%
National newspapers 4%
Local/Regional newspapers 4%
Job Centres 4%
Networking/events 2%
Internet - Social Media websites (e.g. LinkedIn) 1%
Other 1%
Social care sector magazines 0%
Other business magazines 0%
Q. Which ONE of the following sources is the most useful to you when looking for a job?
Base: all respondents (419)
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19. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
Almost half of respondents think Community Care Job is the best site
overall
Community Care Jobs 49%
Jobs.guardian.co.uk 19%
Totaljobs.com 6%
Reed.co.uk 4%
Socialcare.co.uk/social-work-jobs 3%
Jobsite.co.uk 3%
Jobsgopublic.com 3%
Monster.co.uk 1%
Greatsocialcare.co.uk 1%
Allcarejobs.co.uk 1%
Britishsocialworkjobs.com 0%
Cypnow.co.uk 0%
Other 9%
Q. Which website do you think is best overall when looking for a job?
Base: all respondents (406)
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20. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
79% of respondents rate the ease of use of the site as excellent or good
The ease of use of the site 29% 50% 16% 2%3%
The speed of the site 25% 51% 19% 2%3%
The design/appearance of the site 21% 53% 19% 3%3%
The relevance of jobs on the site 21% 45% 22% 8% 4%
The number of jobs on the site 22% 49% 21% 5% 3%
The accuracy of the search results 18% 45% 25% 8% 4%
Excellent Good Fair Poor Don't know
Q. How would you rate Community Care Jobs for each of the following factors?
Base: all respondents (various)
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21. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
81% of respondents rate the site as excellent or good overall
Excellent 23%
81% excellent
or good
Good 58%
Fair 16%
Poor 4%
Q. What is your overall opinion of Community Care Jobs?
Base: all respondents (417)
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22. RBI Jobs Sites – User Profile Survey 2012: Community Care Jobs
81% of respondents feel the new site is better than the previous version
of Community Care Jobs
Much better than the previous site 35%
81%
improved
A little better than the previous site 46%
About the same as the previous
site 18%
A little worse than the previous site 1%
A lot worse than the previous site 2%
Q. And, overall how would you rate the new Community Care Jobs site compared to the previous site?
Base: all respondents able to compare the new and previous sites (318)
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