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Use Content Marketing
to Reach Your Audience
              Andreas Ramos
               Alok Vasudeva
               San Francisco,
              March 30, 2013
Who We Are


    Andreas Ramos          Alok Vasudeva
    • PPC for MIT          • 10+ years in B2B
    • SEO for Stanford       marketing
    • Co-founder,          • Expertise in
      Classjunky.com         product
    • Adviser to five SV     management,
                             product
      startups
                             marketing,
    • Worked at SUN,
                             marketing
      SGI, Brio, Acxiom      communications
    • Author of seven      • Emulex, Hitachi
      books                  Data Systems,
    • Upcoming book on       Marconi, Siemens
      Content Marketing      Communications




                                                2
Books by Andreas
Problem: Advertising Doesn’t Work


                        • 5,000 ads per person daily
                        • 80% of the target audience
                          ignores TV ads (Nielsen)
                        • 63% of the web users use
                          software to block ads
                          (Sequenti.al, 2012)
                        • Unilever spent $6.3m on TV,
                          but reached only 40%
                          (Financial Times)
                        • 61% decide without talking to
                          sales (MarketingSherpa, 2012)
                        • 57% of the purchase decision
                          is made before talking with
                          sales (Eloqua)




                                                          4
Solution: Content Marketing




• 91% of CMOs are using content marketing
• 34% of marketing budgets at Fortune 500s
• Coca-Cola and Intel
                                               Content Marketing Institute
                                             B2B Content Marketing, 2013




                                                                             5
Solution: Content Marketing




                              6
What Is Content Marketing?

Traditional marketing is “push marketing”
   • It is pushed at the audience
   • It is broadcasted at the audience
   • Don’t create marketing blah-blah-blah

Create useful content that the audience wants
   • It is content that they want
   • They seek it out
   • Find their questions and give them answers
   • Find out their problems and offer solutions
   • Examples: FAQs, support, technical documentation




                                                        7
Focus on Your Audience




                         8
What Does Your Audience Want?

Use Web 2.0 tools

   • Search queries on your
       website
   •   Yahoo Answers
   •   Quora
   •   Search Twitter and
       download
   •   Forums in FB, LinkedIn,
       G+, etc.
   •   Influencer tools (eCairn,
       EzyInsights)
   •   Word Clouds




                                       EzyInsights.com
                                                         9
Use the Formats that Your Audience Wants

• Text                 • Image
   •   eNewsletters       • Photo essays
   •   Blogs              • Infographics
   •   FAQs               • llustrations
   •   White papers
   •   Books           • Video
   •   eBooks             • Interviews
                          • Demonstrations
   •   Case studies
                          • Events
   •   Tweets
   •   Slideware
                       • Audio
   •   Press release      • Podcasts




                                             10
Use the Basics of Marketing

•   Business goal
•   Branding (logo, colors, font)
•   Unique Value Proposition (UVP)
•   Target Audience


• Use a Brand Guideline document
     • Where to get one?
     • andreas.com/marketingcamp.html




                                        11
Tracking and Metrics

• Analytics
   • Adobe Omniture, IBM Coremetrics, Google Analytics

• Email Automation
   • Add a form to your site
   • Build your mailing list
   • Acxiom, Responsys, VerticalResponse, MailChimp

• Marketing Automation
   • Moves visitors through your site
   • Sorts prospects into good or poor
   • Eloqua, Marekto, Loopfuse

• CRM
   • Manages your sales team’s performance
   • SAP, Salesforce, Full Circle, Pivot-It



                                                         12
Why Metrics?

• KPIs
   • Cost-per-Lead (CPL)
   • Cost-per-Acquistion (CPA)


• KPIs are for investors
   • Show that you have a strategy to grow traffic
   • Show how much it cost to reach the target
   • Buy your traffic




                                                     13
Summary: Why Content Marketing?

                      • Give your audience what they
                        want
                      • Bypass the media
                      • Bypass Google
                      • Control your message




                                                       14
Get the Book


               •   Coming May 14th




                                     15
Get a Free Copy of the Book


                    •   May 14th
                    •   Get this presentation at
                        andreas.com/marketingcamp.html




                                                         16
Thank You

• andreas@andreas.com
• alok@TheMarketersContinuum.com

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Use Content Marketing to Reach Your Audience - Andreas Ramos

  • 1. Use Content Marketing to Reach Your Audience Andreas Ramos Alok Vasudeva San Francisco, March 30, 2013
  • 2. Who We Are Andreas Ramos Alok Vasudeva • PPC for MIT • 10+ years in B2B • SEO for Stanford marketing • Co-founder, • Expertise in Classjunky.com product • Adviser to five SV management, product startups marketing, • Worked at SUN, marketing SGI, Brio, Acxiom communications • Author of seven • Emulex, Hitachi books Data Systems, • Upcoming book on Marconi, Siemens Content Marketing Communications 2
  • 4. Problem: Advertising Doesn’t Work • 5,000 ads per person daily • 80% of the target audience ignores TV ads (Nielsen) • 63% of the web users use software to block ads (Sequenti.al, 2012) • Unilever spent $6.3m on TV, but reached only 40% (Financial Times) • 61% decide without talking to sales (MarketingSherpa, 2012) • 57% of the purchase decision is made before talking with sales (Eloqua) 4
  • 5. Solution: Content Marketing • 91% of CMOs are using content marketing • 34% of marketing budgets at Fortune 500s • Coca-Cola and Intel Content Marketing Institute B2B Content Marketing, 2013 5
  • 7. What Is Content Marketing? Traditional marketing is “push marketing” • It is pushed at the audience • It is broadcasted at the audience • Don’t create marketing blah-blah-blah Create useful content that the audience wants • It is content that they want • They seek it out • Find their questions and give them answers • Find out their problems and offer solutions • Examples: FAQs, support, technical documentation 7
  • 8. Focus on Your Audience 8
  • 9. What Does Your Audience Want? Use Web 2.0 tools • Search queries on your website • Yahoo Answers • Quora • Search Twitter and download • Forums in FB, LinkedIn, G+, etc. • Influencer tools (eCairn, EzyInsights) • Word Clouds EzyInsights.com 9
  • 10. Use the Formats that Your Audience Wants • Text • Image • eNewsletters • Photo essays • Blogs • Infographics • FAQs • llustrations • White papers • Books • Video • eBooks • Interviews • Demonstrations • Case studies • Events • Tweets • Slideware • Audio • Press release • Podcasts 10
  • 11. Use the Basics of Marketing • Business goal • Branding (logo, colors, font) • Unique Value Proposition (UVP) • Target Audience • Use a Brand Guideline document • Where to get one? • andreas.com/marketingcamp.html 11
  • 12. Tracking and Metrics • Analytics • Adobe Omniture, IBM Coremetrics, Google Analytics • Email Automation • Add a form to your site • Build your mailing list • Acxiom, Responsys, VerticalResponse, MailChimp • Marketing Automation • Moves visitors through your site • Sorts prospects into good or poor • Eloqua, Marekto, Loopfuse • CRM • Manages your sales team’s performance • SAP, Salesforce, Full Circle, Pivot-It 12
  • 13. Why Metrics? • KPIs • Cost-per-Lead (CPL) • Cost-per-Acquistion (CPA) • KPIs are for investors • Show that you have a strategy to grow traffic • Show how much it cost to reach the target • Buy your traffic 13
  • 14. Summary: Why Content Marketing? • Give your audience what they want • Bypass the media • Bypass Google • Control your message 14
  • 15. Get the Book • Coming May 14th 15
  • 16. Get a Free Copy of the Book • May 14th • Get this presentation at andreas.com/marketingcamp.html 16
  • 17. Thank You • andreas@andreas.com • alok@TheMarketersContinuum.com