1. Martin, Mark E.
91-1099 Puamaeole St
Apt 17S, Ewa Beach, HI 96706
Cell: 757-785-8758
E.Martin.Mark@gmail.com
PROFESSIONAL SUMMARY
Well versed Information Technology technician with 10 years of experience in Network Administration,
Network Security, Web Page Development and Naval Satellite Communications. Highly respected leader
with excellent attention to detail, self-control and stress tolerance from working in a diverse team building
environment.
AREAS OF EXPERTISE
• Process Improvement Microsoft Word 3 years
• Customer Service Excel 3 years
• Management PowerPoint 2 years
• Project Management SharePoint Admin 1 year
• Company Relations Outlook 3 years
EXPERIENCE
Naval Computers and Telecommunication Area MasterStation
UHF Satellite Communications Manager 2015 – 2016
Unites States Navy
Wahiawa, Hawaii
• Managed over 45 systems and equipment documentation for 115 Naval Assets operating in the
Pacific, Indian Ocean and the Atlantic with zero loss of assets or services.
• Coordinated daily resource allocation reports for over 75 active EHF, SHF and UHF users to
provide PACFLT Commanders a snapshot of current operations environment via Excel and
Powerpoint.
• Maintained the integrity of 6 databases,4 logs and a constant inventory of over 150 assets from
workstations to Navalcommunications equipment with 100% accountability.
• Trained 8 personnel to Supervisor level performance that would later increase over all command
productivity by 25%.
• Recognized in 6 occurrences for overall ability to successfully manage personnel and to
professionally assist in reducing outage times for 15 Navalunits by 20%.
Seventh Fleet Staff
Fleet Information Management and Helpdesk Tech Support 2013 – 2014
United States Navy
Yokosuka, Japan
• Appointed Seventh Fleet SharePoint Manager and provided continuous support for over 650
Seventh Fleet SharePoint users that required the correct exchange account association, page
layout and development, correct permission assignment for all users and created the Seventh Fleet
basic operations guide for the entire staff which lead to a 20% increase in overall staff
productivity.
2. • Assisted in the installation of SharePoint and VMware applications in support of staff information
management.
• Coordinated training, the development of Standard Operationg Procedures for 6 different systems
and managed the review of over 20 current SOPs to raise tech support efficiency by 30%.
• Conducted muliple server patching, maintenance and administration for 1 year which ensured
100% accessibility to vital Seventh Fleet resources.
• Managed 6 VMware Networks and Network access forms in the Seventh Fleet area of operations
including communications for air support, logistical support, and casualty evacuations for ground
forces during 12 exercise operations.
• Provided Graphic Design and site management for over 15 coalition entities in support of large
scale Exercises to improve Information Management Fleet wide by 25%.
• Conducted 4 site surveys to provide proof of 100% compliance to all US Navy policies and
statndards for the allocation of computing resources.
• Acted as the manager in charge during 2 exercises,coordinating all logistical requirements,
overseeing 5-8 personnel, accounting for over $100K in equipment, with zero losses, and
successfully ensured the safety of all aircraft during aviation operations.
• Participated in a total of 8 multi-unit training exercises and 3 cooperative exercises with Japanese,
Korean, and Australian military forces,providing training for cooperating foreign employees and
managers while ensuring the safety and security of all US assets.
• Submitted, updated and continuously monitored the progress of troubletickets via Remedy for
one year to improve Helpdesk support Management.
Seventh Fleet Staff
Fleet Satellite Communications Manager 2009 – 2013
United States Navy
Yokosuka, Japan
• Assisted in the planning and execution of all unit movements of personnel and equipment
throughout multiple countries, including responsibility of proper accountability of $1.6M worth
of equipment with zero losses, ensuring the unit had all necessary items for operation and no
additional costs were incurred.
• Briefed Fleet level staff on all U.S. High valued assets communication status on a daily basis for
4 years using Word, PowerPoint, Excel and Outlook in preparation for the event.
• Assisted the Video Conference Manager in the creation of the fiscal year 2011 and 2012 for high
level theater environmental briefs for strategic determinations of fleet level readiness.
• Assisted in the coordination, layout deployment, network access and security clearance validation
for over 450 coalitian entities over 2 VMware enclaves to achieve event certification.
• Managed and enforced all Satellite Communications processing guidelines including reviewing
projected tactical movements and approval to ensure the safety and security of personnel and
equipment.
• Advised managers in charge of large collaborative events on network and SATCOM limitations
in order to mitigate hazards and environmental degradation, decreasing the exercise related
incidents by 38% for 2012.
• Taught ground safety and environmental principles to new personnel and provided annual
refresher training to ensure prevention of safety related incidents.
• Managed and enforced all applicable United States and Japanese environmental regulations for
department operations to ensure all protocols were met in the event of audit or inspection.
• Effectively collaborated with commercial and military entities to cutover EHF, SHF and UHF
services to over 250 naval vessels, 10 shore stations and 3 outlining sites with a near 90% success
rate while on staff.
3. Naval Computers and Telecommunications Station Far East
Watch floor Supervisor 2006 – 2009
United States Navy
Yokosuka, Japan
• Manage and ensure the readiness of up to 50 personnel and 04 supervisors through scheduled
training exercises,conducting training classes,and facilitating practice exercises that will ensure
readiness for real-world operations.
• Supervise training and professional development; mentor personnel through one-on-one
counseling, group sessions, and liaison work with other departments.
• Ensure up to 75 communication and other equipment assets are maintained and combat ready
through the communication maintenance department and proper maintenance scheduling.
• Briefed Fleet level staff on all administrative matters pertaining to 12 outline sites on a weekly
basis.
EDUCATION
HS Diploma, East Saint Louis Senior High School 2004
East Saint Louis, IL
Associates,Kapiolani Community College Present
TRAINING
Graduate, NOVA Administrator, Wahiawa, HI 2015
Graduate, Tactical Support Communications, Norfolk, VA 2015
Graduate, Information Systems Administrator, San Diego, CA 2009
VOLUNTEER ACTIVITIES
Navy Marine Corp Relief Society Representative, 2014 – 2016
• Support in raising over $100K for the Navy Marine Corp Relief Society in additional funding for
Active Duty personnel suffering from hardships
• Conducted two leadership trainings each year utilizing phone conferencing, video conferencing,
and any other tools available within the region