SlideShare ist ein Scribd-Unternehmen logo
1 von 16
Downloaden Sie, um offline zu lesen
Tourism
  Development
Achieving Sustainable & Competitive Results
About Volunteers for Economic Growth Alliance (VEGA)
VEGA is the world’s largest consortium of economic growth volunteer organizations with decades of experience
leading international efforts to combat poverty and promote sustainable economic growth. Having worked in 140
developing and transitional countries, VEGA’s seventeen member organizations provide broad representation of the
international development community along the entire spectrum of economic growth programs.

VEGA builds the capacity of emerging markets through         bracing and celebrating traditional ways of life and local
the provision of long- and short-term technical assis-       culture.
tance, with an emphasis on innovation, entrepreneur-         The VEGA consortium includes organizations that fo-
ship, and resource mobilization. VEGA is unique in that      cus directly on tourism development as well as those
it leverages senior and mid-level professional volunteers    contributing essential experience across the entire
as well as paid experts, thereby stretching the impact       tourism value chain in a truly systemic manner. VEGA
of scarce donor resources. VEGA is exceptionally well-       regularly engages in partnerships with the public and
suited to carry out broad economic growth programs           private sector, and has experience in:
ranging from Enterprise Development, Financial Ser-
                                                             •  Workforce Development
vices, Economic Governance, Agriculture, Environment
                                                             •  Country Level Tourism Strategy Development and
& Energy, Tourism, and Trade & Investment.
                                                               Policy Reform
As one of VEGA’s core areas of expertise, tourism de-        •  Destination Management Organization Development
velopment is particularly well-suited for delivering last-   •  Biodiversity/Environmental Conservation
ing development impact. Currently one of the fastest         •  Cultural Preservation
growing economic sectors worldwide, tourism has              •  Higher Education Curriculum Development
become a focus of many developing and transitional           •  ICT including Mapping Software, Virtual Maps, and
countries in their desire to create jobs, generate foreign     Geo-Mapping
exchange receipts and spur faster economic growth.           •  SME Development
Without expert guidance, however, potential positive         •  Entrepreneurial Training & Skill Enhancement
impacts from tourism development can fail to bear fruit      •  Training on Destination Governance, Event Manage-
or result in negative social, environmental, and eco-          ment, and Tour Route Development & Guiding
nomic consequences.                                          •  Export Promotion & Market Linkages
The VEGA approach to tourism development creates             •  Diaspora Linkages
an environment that provides recurring benefits to local
economies long after program completion. Approach-
ing a project both systemically as well as cross-sec-
torally to engage and involve all stakeholders, tourism
development is used as a vehicle for change to come
from within, championed by local stakeholders, em-
                                                                                                                          2
The story of…
Johnson Bassey Ebeden begins in Cross River State, a province
of Nigeria with a vibrant and inviting metropolitan city surrounded
by green country side and long stretches of beaches. As a Cater-
pillar operator for the Reynolds Construction Company, Johnson
had a bright future ahead of him, having completed his second-
ary education and being happily married. However, at the age of
21, Johnson lost his arm in a tractor accident that left him with-
out work and compensation. After the accident, Johnson and his
family had to return to his native village of Ofumbongha to seek
alternative sources of income. His wife Gladys started working as
a tailor, opening her own shop, and Johnson continued subsis-
tence farming to support his wife and children. Now 44, Johnson
has struggled to make ends meet for many years. His dream was                                
to see his children complete secondary education, but how was
he going to support his family and pay for the fees and materials?
                                             Continued on Page 12



                                                                      Key Take-aways
                                                                      This story is a great example of how
                                                                      tourism development programs can
                                                                      benefit small business owners and
                                                                      can empower stakeholders in the
                                                                      local community through the creation
                                                                      of a Destination Management
                                                                      Organization. See how the TEMPO
                                                                      Nigeria program, implemented
                                                                      by CDC Development Solutions,
                                                                      impacted Johnson’s family and the
                                                                      entire region in the continuation of
                                                                      the story on Page 12 and 13.




                                                                                                             3
Why Tourism Development?
 Tourism development taps into a growing global market and reaches the most vulnerable communities and people
 in developing and transitional countries.

 Globalization, rising incomes, access to information, and improved infrastructure have all contributed to the dy-
 namic growth of tourism worldwide. Astonishingly, the Travel and Tourism sector now accounts for an estimated
 9.2 percent of global GDP, 4.8 percent of world exports, and 9.2 percent of world investment from direct and
 indirect activities combined.1 During the last 60 years, international arrivals have been growing at a rate of 6.2%
 annually, generating US$ 919 billion in 2010. International arrivals are projected to reach nearly 1.6 billion by the
 year 2020 and despite the worldwide recession, tour-
 ism grew five percent in the first half of 2011.2
                                                                Growth in the direct contribution of Travel & Tourism to
 In contrast to other sectors the travel and tourism            employment and GDP, 2000-2010
 industry can reach the countries, communities, and
                                                                80%
 people in those communities that are in greatest need.
 In 2010, emerging economies (as defined by the In-             60%

 ternational Monetary Fund) received approximately a
                                                                40%
 third of all international tourism receipts and almost
 half of all tourist arrivals. Growth in the direct contribu-   20%

 tion of the Travel & Tourism sector to employment and
                                                                 0%
 GDP in Latin America, Middle East, Africa, and Asia is
 also much higher than in Europe and North America.3            -20%
                                                                       Europe    North     Latin    Middle   Africa     Asia       World
                                                                                America   America    East

                                                                ■ Direct T&T Employment
1  The World Travel & Tourism Council                           ■ Direct T&T GDP                                 Source: Oxford Economics/WTTC

2 UNWTO
3  Oxford Economics/WTTC
                                                                                                                                                 4
Tourism is a principal export in over 80% of developing countries and the main export of a third of those countries.
Tourism also contributes 6-7% of jobs and at least 10% of Gross Domestic Product in less diversified economies.
In many smaller countries, tourism can even account for as much as 25% of GDP.4

A key benefit of tourism is its ability to reach the poorest individuals in a society, while preserving the environment
and culture of their communities. Tourism development, done in a sustainable manner, can keep profits in the com-
munities and is therefore a great force for creating employment opportunities.

The jobs that are created in the tourism sector are often tailored to the skills of women and youth, empowering
them to take an active role in the development of their
                                                                             World: Inbound Tourism International
community. In addition, tourism development can
                                                                                              Recipts in Billions of Dollars
have a powerful impact on biodiversity/environmen-
                                                                                              Arrivals in millions
tal conservation; education; workforce development;            1000

and local, regional and national policy reform.
                                                                900
Further, due to tourism’s interrelationship with other
sectors, positive impacts can reach stakeholders                800

through improvements to: transport infrastructure,
public utilities, health, safety/security, agriculture, in-     700

formation technology infrastructure, and service/prod-
                                                                600
uct accreditation and standards.
                                                                500



                                                                400
                                                                      1995           2000             2005                   2010
                                                                                                  Source: UNWTO Annual Report 2010
4 UNWTO
                                                                                                                                     5
Tourism as a System
    The stakeholder network that may already exist at a tourist desti-
    nation is the basis for establishing a successful sustainable tour-                  A tourist destination is a geographic
    ism system. Local stakeholders, across all sectors, must come                        area - a village, town, city, or
                                                                                         country – with significant revenues
    together and collaborate to satisfy the needs and expectations of
                                                                                         accruing from tourism activities. The
    national and international tourists. It is therefore essential to sup-               destination’s success in competing
    port these local stakeholders, identifying the innovative thinkers                   with other tourism destinations
    and effective implementers. Without these champions and local                        globally is tied to the collaboration of
    community support, projects often fail to meet the needs of the                      its stakeholders.
    very stakeholders they seek to empower. For these reasons, it is
    important to engage stakeholders in the early stages of develop-
    ment. Successful tourism destinations efficiently bring together the multiple sectors that exist within a destination.



                                                 Government                    Tourist Union
                             Security /                                                               Hotels & Resorts
                              Safety
                                                                   Transport
                                             Trails                                      Investors                              Utilities /
         Public at
                                                                                                                             Infrastructure
          Large
                                                                                                          Media
                            Rangers
                                                                                                                                  Suppliers
     Employees
                                                                                                                               (Food & Liquor)
                      Friends of Parks                Tourism Stakeholders                                     Guides

   Education                                                                                                                  Tour Operators
(Public & Training)
                           Churches                                                                   Concessions


                                          Restaurants                                    Outfitters
              Farms                                                                                                Small / Medium
                                                               Attractions                                           Enterprises
                                                                                                                  (Vendors / Crafts)
                          Cultural
                         Resources                                                  NGO’s
                                                 Customers                      (Environmental
                                              (Visitors & Local)                Culture, Nature)


                                                                                               Tourism Stakeholders (Gutierrez et al., 2005)



                                                                                                                                                 6
Value Chain                                                                                            ACDI/VOCA’s Nature-oriented Tourism
                                                                                                       Assessment in Ecuador applied the
The most effective tool in assessing a destination and devel-
                                                                                                       Value Chain Approach, which examines
oping and implementing a tourism development program is
                                                                                                       opportunities and constraints facing key
the value chain approach. Looking at a destination holistically                                        businesses in an industry, and the critical
allows developers to create linkages between each part of a                                            factors affecting their competitiveness.
destination. The value chain takes into account all of the dif-                                        For more information:
ferent stakeholders and establishes a working network. Value                                           http://tinyurl.com/6stfw7j
chains in tourism encourage positive and cohesive collabora-
tion among stakeholders as they fuse multiple parts of the system and each part increases the apparent value
of its counterparts. At the end of the value chain is the tourist experience, requiring tourism development to offer

                                                Tourism Value Chain
market-based solutions that are sustainable in the global environment.



                                                                                      Domestic,
                                                                                      Regional,
                                                                                    International
                                                                                       Tourists


                                                       Global Enabling
                                                        Environment
                                                                                 Travel Facilitators
                                                                             • Travel Agents
                                                                             •Tour Operators
                                                                             • Transportation
                                                         me ing
                                                       on nabl
                                                           nt
                                                 En nal E
           Internet / Marketing / Information




                                                    vir
                                                   tio




                                                                            Primary Tourism Businesses
                                                 Na




                                                                             • Hotel Sector
                                                              na y /




                                                                             • Food Service
                                                                    n




                                                                             • Tour Guides
                                                           sti nit
                                                                tio




                                                                             • Attractions
                                                         De mu




                                                                             • Entertainment
                                                            m




                                                                             • Vendors
                                                         Co




                                                 Business Enabling Environment                                  Support Services
                                                  • Infrastructure                                          • Utilities
                                                  • Governance / Policy                                     • Financial / Insurance
                                                  • Private Sector                                          • Education
                                                  • DMO’s                                                   • Safety / Security
                                                  •Associations                                             • Health




                                                                                      Suppliers
                                                                             • Agriculture / Horticulture
                                                                             • Livestock / Fisheries
                                                                             • Materials / Suppliers
                                                                             • Artisans
                                                                             • Construction




                                                                                       Tourist
                                                                                     Experience




                                                                           Developed by Volunteers for Economic Growth Alliance (VEGA)
                                                                                                                                                     7
Stakeholder Dialogue & Destination Management Organizations
 Effective tourism systems, inclusive of all stakeholder groups,
                                                                        DMOs are organizations that are
 necessitate a culture of continued dialogue and collaboration.
                                                                        responsible for the branding,
 Especially in the early stages of development, cross-sector com-       marketing, sales, organization,
 munication must be encouraged. When approaching a destina-             conversation, and planning for the
 tion holistically, stakeholders often begin to see the effects that    future of a destination The main goal
 each individual has on the other and the entire system. This is        of a DMO is to foster communication
 particularly important for stakeholders to realize early on in the
                                                                        between stakeholders and promote
                                                                        a positive image for the destination
 development process, as cooperation among all stakeholders
                                                                        overall. DMOs can act as a focal
 leads to greater understanding that the destination itself is in       point or as a supporting member of a
 competition with all other destinations throughout the world.          tourism system.
 This early stage insight is important when assisting the tourism
 cluster in establishing a Destination Management Organization (DMO).


Public-Private Alliances
                                               In an effort to align stakeholder interest and ensure sustainability of a
PPAs in the spotlight: In 2010,                DMO or other tourism development initiatives, the public and private
SAVE member Counterpart                        sectors must both be engaged throughout the tourism program devel-
International facilitated several
                                               opment process. Facilitating these Public Private Alliances (PPAs) is es-
PPAs in Guatemala resulting in
2,595 jobs created, and generating             sential to program sustainability and to meaningful impacts across a
over $11million USD in sales by                market-based tourism system. Due to international stakeholder interest,
working with over 950 SMEs. For                the tourism sector is a development area where PPAs have flourished.
more information:                              Collaboration with the private sector results in accelerated program im-
http://tinyurl.com/7j59zth                     plementation, expanded impacts, sustainability of initiatives, and an un-
                                               biased market that fosters competition and competitive service prices.
 Partnering with the public and private sectors also ensures that
 potential negative consequences for expanded tourism activi-          Triple-Bottom-Line in the Spotlight:
 ties are curtailed. Keeping the triple bottom line as the basis       In 2004, SAVE member National
 for the development of a tourism destination ensures equitable        Geographic developed the tourism
                                                                       sector in Honduras with the idea to
 economic benefits (reaching the most vulnerable), sustainable
                                                                       not only protect the environment and
 environmental practices, and the conservation of local social/        culture but to enhance it while creating
 cultural practices.                                                   sustainable economic opportunities.
                                                                       For more information:
                                                                       http://tinyurl.com/7yb2q5k
                                                                                                                    8      8
The VEGA Difference
VEGA offers the cross-sectoral experience
necessary for successful tourism devel-             “The experiences of USAID and other development
opment programs. While some of VEGA’s               assistance agencies indicate that sustainable tourism
                                                    does not simply happen. It requires an overall strategy
members focus on tourism development,
                                                    and detailed planning.”
other members contribute essential experi-
                                                                               —USAID and Sustainable Tourism:
ence in agriculture, trade, youth & workforce                                 Meeting Development Objectives, 2005
development, micro-finance, economic pol-
icy, land reform, bio-diversity and environ-
mental conservation, gender, volunteerism, links with diaspora, and ICT, to name just a few. Using the value chain
approach, VEGA focuses on market–based solutions and facilitating PPAs and DMOs -- thus impacting the entire
system in a sustainable manner. The triple bottom line ensures that potential negative consequences are limited
and that economic benefits stay in the communities that provide tourism services. This engagement helps in the
creation of small to medium-sized enterprises (SMEs), the actual front line work force of tourism.

The ideal outcome for a VEGA project is one in which VEGA and its partners never have to return. Facilitating the
creation of a self-sustaining environment powered by stakeholders is the only way in which VEGA fully achieves
its goals. VEGA’s emphasis on supporting local institutions that take the lead in developing their tourism market is
essential if the initiative is to be sustainable.


                                                                                                                       9
VEGA Program Highlights

DMO Creation & Curriculum Development
  2008 Dominican Republic Sustainable Tourism Alliance (DSTA)
  Implementer: SAVE member George Washington University (GWU)
The SAVE Alliance is a non-profit “network of networks” that facilitates linkages between potential or developing
tourism destinations and attractions, and the appropriate markets. In the Dominican Republic, SAVE strength-
ened the existing tourism clusters, assisting them in establishing their own Destination Management Organization,
and helped establish linkages between local service providers and international markets. Tourism clusters were
supported in developing marketing strategies and improving business networks, resulting in the creation of the
DSTA. Self-sustaining, the organization improved local tourism products and services and was also responsible
for strengthening municipal environmental management capabilities and improving the protection of land manage-
ment areas set forth in the complementary Parks-in-Peril Program. In addition, GWU assisted local universities in
developing higher education curriculum programs in hospitality services and tourism management.


Workforce Development
  USAID-Jordan Tourism Development Program, 2009
  Implementer: Aid to Artisans (ATA)
ATA is a recognized leader in economic development for the craft sector. By linking artisans to new markets and
buyers to culturally meaningful and innovative products, ATA provides needed economic opportunities for artisans
to build profitable craft businesses. In Jordan, ATA developed local tourism workforce capacity by conducting
marketing training focusing on the tourist and eco markets. The program provided training in the class room as
well as onsite consulting with artisans and retailers in their workshops and retail stores. While the overall goal of
the training was to teach Jordanians in the handicraft sector specific techniques and tips on how to increase their
sales, they also learned about the size and scope of the market, consumer and product trends, how to design for
a target market and how to cost and price their products.


Bio-Diversity Conservation
  Conserving Biodiversity of the Monte Cristi National Park (MCNP) in the Dominican Republic,
  2005-2008
  Implementer: SAVE member Counterpart International
The goal of the project was to design and implement integrated sustainable agriculture, fisheries and other commu-
nity-based, market-driven activities that conserve, protect and increase the abundance and diversity of key species
within the Park. Over three years of project implementation, 1,057 resource users of the MCNP were recruited,
organized and trained in sustainable management practices across agriculture, fisheries and tourism systems. The
program designed and implemented educational and outreach activities to strengthen community-based fishing
and farmer institutions, creating or strengthening sixteen water user groups and five fishing associations. In parallel
and in collaboration with local rice farmers and artisanal fishermen, the program devised and employed innovative
food system practices that improved the environmental soundness of artisanal fishing and rice production systems
within and immediately adjacent to the Park.


                                                                                                                          10
Marketing & National Policy Reform
  Zambia Market Access Trade and Enabling Policies Project (MATEP), 2005-2010
  Implementer: International Executive Service Corps
IESC’s work in tourism includes creating market-savvy strategies from the national to the local level, introducing
best-practice management techniques, improving tourism facilities at all levels and marketing enhanced tourism
offerings via traditional and electronic channels. In Zambia, IESC improved the country’s export capacity and rev-
enues by developing cultural and community tourism offerings beyond the famous Victoria Falls. IESC worked with
key stakeholders, including private tourism agents, government ministries and organizations, NGOs, and foreign
missions to coordinate the use of tourism assets available to the industry. Besides SME capacity building, creat-
ing market linkages, and association strengthening, MATEP focused on researching the impacts of government
initiatives and establishing lobbying practices for beneficial policy changes. IESC’s emphasis on destination mar-
keting for the country as a whole fostered synergistic collaboration among the subsectors of the tourism industry,
and allowed them to access new and larger markets by building a stronger national image for Zambia as a tourist
destination.


Investment Promotion & ICT
  The Souss Massa Drâa Regional Council Program, 2010
  Implementer: CDC Development Solutions
CDC Development Solutions has created three specialized approaches to harness the power of the tourism sector
as a driver of economic development. Their methodology and suite of services include the Tourism Employment &
Opportunity (TEMPO) Model, the Tourism Products Registry (TPR) and the Tourism Development Corps. A descrip-
tion of CDS’ TEMPO program in Nigeria can be found in the following section. In Morocco, CDS partnered with
IBM’s Corporate Service Corps and The Regional Council of Souss Massa Drâa to increase tourism to the region
and spur investment into the sector. The team assisted the Regional Council’s effort to create a network of tourism
projects in order to provide an online database for potential tourists and agencies. CDS also provided recommen-
dations for online promotional tools and improvements to the Regional Council’s website for how the website can
double as a promotional tool for its Souss Massa Draa Investment Fund.


Economic Growth & Job Creation
  Haiti Market Enhancement Program (MarChE), 2007-2010
  Implementer: CNFA, Aid to Artisans, International Executive Service Corps (IESC)
Implemented in collaboration with Aid to Artisans (ATA) and IESC, CNFA’s program in Haiti helped stimulate the de-
velopment of competitive interrelated market chains in the agribusiness, handicrafts and tourism sectors. MarChE
increased incomes and wage employment, increased trade and investment, sustainable livelihood options and
better management of natural resources. In strengthening these critical market chains, MarChE provided busi-
ness development and finance and investment services, working with and through a comprehensive network of
local commercial and institutional partners. Supporting the Ministry of Tourism’s national strategy, the program
conducted training in Hygiene and HACCP, Service and Hospitality, and developed two training manuals localized
for use in Haiti for the local trainers in Food Sanitation, Safety and Security and for Customer Service Assurance of
Quality Administration in the Hospitality Industry. MarCHe also enhanced financial and investment services, catalyz-
ing investment through grants, engaging commercial lenders to identify opportunities for value chain financing, and
linking SMEs to financial institutions and services.
                                                                                                                        11
Johnson Bassey Ebeden today…                                                                  Continued from Page 3


Johnson Ebeden continued to struggle to make ends meet until 2009 when he became aware of the increased de-
mand for culinary snails. In 2009, CDC Development Solutions also began the Tourism Employment Opportunities
(TEMPO) Nigeria project to alleviate poverty by creating jobs and stimulating economic growth. A value chain analy-
sis was conducted and an audit of 480 tourism assets of the destination was completed. To involve stakeholders
throughout the entire tourism system, a public-private-managed DMO, Cross River Quality (CRQ), was established
to link government, SMEs, and the tourism stakeholders. As a result of CDC’s work with CRQ, tourism increased to
the region as did occupancy rates at the Marina Resort, the largest hotel in Calabar, the capital city of Cross River
State. The Marina Resort sought to draw more heavily on local
suppliers, like the Obubra Snail Farmers Association, to which        I have been involved with several
Johnson contributes 50% of the monthly order for the Marina           projects over the years, but this is what
                                                                      has finally given me financial freedom…
Resort. Johnson was able to increase his overall production 5.5
                                                                      my snails are really valued by my
times, which had significant impact on his business and his life.     association when we supply to Calabar.
All three of Johnson’s children will complete secondary school
                                                                                        —Johnson Bassey Ebeden
on schedule and his wife Gladys was able to return to Ebonyi
State University to complete her education. Johnson and his
family have now been given the financial freedom that he has always sought, to pursue the life that he has always
desired.




                                                                                                                        12
Key Take-aways
1.  How can tourism development benefit a small business owner like
    Johnson?
     Tourists may never come into contact with those that grow and
     harvest the food that ends up on their plate, but the increased value
     to the producer, hotel/restaurant, and the tourism experience from a
     locally generated product is evident. On other occasions tourists may
     actually have engaging experiences with farmers, showing tourists the
     traditional ways of farming in the local environment with local resources.

2.  How can Johnson be empowered to contribute to tourism development
    in Cross-River State?
     Tourism development programs need local stakeholder support for
     successful program implementation and to ensure sustainability of
     activities. It is therefore important to give stakeholders in the tourism
     value chain the opportunity to participate; to feel that they have a voice
     in the process. This is often referred to as ‘community buy-in’ and is
     fundamental to the process. A Destination Management Organization
     (DMO) is run by the tourism stakeholders of the tourist destination and
     gives voice to all its participants.

3.  How is sustainable tourism more effective for poverty alleviation versus
    traditional mass tourism?
     Sustainable tourism is focused on local communities. To prevent major
     leakages to foreign businesses, locals are empowered and given the
     opportunity to not only control the policy decisions of their area, but
     also to collaborate to protect their environmental and cultural heritage.

4.  How is the tourism value chain unique?
     Tourism receipts are considered an export that is consumed at the point
     of production; the actual service/product is the tourist’s experience.
     The tourist experience is affected by all of the items in the tourism
     value chain, starting from pre-trip internet research, to the hotel, the
     tour guide, transportation, customs officials, locally harvested and
     traditionally prepared foods, to name just a few. This necessitates a
     systemic approach to program development.

5.  What are the necessary criteria for establishing an effective enabling
    environment for tourism development?
     The tourism value chain is affected by its enabling environment.
     To effectively allow a tourism destination to flourish, it is necessary
     to promote the following: transport infrastructure, public utilities,
     information technology and telecommunication infrastructure, safety/
     security, medical services, hotel accreditation & standards, and country
     image & marketing strategy.

                                                                                  13
VEGA Core Expertise                                  Enterprise
                                                             Development
                                                                                                                                                                                          Financial
                                                                                                                                                                                          Services
                                                                                                                                                                                                                                                                                          Economic Governance                                                                                                                          Volunteerism                                                                      Sectors                                                                                    Cross-Cutting Themes                                                                                                                          Geographic Focus




                                                                                                                                                                                                                                                                                            Public Sector & Business Enabling Environment
                                                                   Micro, Small, Medium Enterprise Development




                                                                                                                                                                                                                                           Capital Markets & Private Sector Development
                                                                                                                                 Association/Cooperative Development




                                                                                                                                                                                                                                                                                                                                            Empowerment & Civic Engagement




                                                                                                                                                                                                                                                                                                                                                                                                                                                              Skills-based Professional Advisors




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Innovation & Technology Transfer




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Latin America and the Caribbean
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Public-Private Alliances (PPAs)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         North Africa and Middle East
                                                                                                                                                                                                             Investment & Impact Capital




                                                                                                                                                                                                                                                                                                                                                                                             Commercial/Legal Reform




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Value-chain Development
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Diaspora Engagement




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Environment & Energy




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Sub-Saharan Africa
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Trade & Investment




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Youth & Workforce
                                                                                                                                                                                                                                                                                                                                                                                                                                         Global Citizenship




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Financial Services




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Europe & Eurasia
                                                                                                                                                                       Entrepreneurship



                                                                                                                                                                                             Micro-Finance




                                                                                                                                                                                                                                                                                                                                                                             Policy Reform
                                                                                                                 Agri-business




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Post-Conflict
                                                                                                                                                                                                                                                                                                                                                                                                                       Privatization




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Agriculture




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Tourism




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Gender




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Asia
           ACDI/VOCA                                                    ˜                                         ˜                  ˜                                  ˜                     ˜                 ˜                               ˜                                                ˜                                             ˜                              ˜                ˜                        ˜                  ˜                      ˜                                  ˜                      ˜              ˜                    ˜           ˜                    ˜                     ˜                ˜                         ˜                 ˜           ˜                                  ˜                                   ˜                               ˜                    ˜                             ˜                  ˜
           Aid to Artisans (ATA)                                        ˜                                                            ˜                                  ˜                                                                                                                        ˜                                                                            ˜                                                                                   ˜                                  ˜                      ˜              ˜                    ˜                                                      ˜                ˜                         ˜                 ˜                                              ˜                                   ˜                               ˜                    ˜                             ˜                  ˜
           CDC Development Solutions (CDS)                              ˜                                         ˜                  ˜                                  ˜                     ˜                 ˜                                                                                                                              ˜                                                                                           ˜                      ˜                                  ˜                      ˜              ˜                    ˜                                ˜                     ˜                ˜                         ˜                 ˜                                              ˜                                   ˜                               ˜                    ˜                             ˜                  ˜
           CNFA                                                         ˜                                         ˜                  ˜                                  ˜                     ˜                 ˜                               ˜                                                ˜                                                                            ˜                                                            ˜                      ˜                                  ˜                      ˜                                   ˜           ˜                    ˜                     ˜                ˜                                           ˜           ˜                                  ˜                                   ˜                               ˜                    ˜                             ˜                  ˜
           Financial Services Volunteer Corps (FSVC)                    ˜                                                                                               ˜                     ˜                 ˜                               ˜                                                ˜                                                                            ˜                ˜                        ˜                                         ˜                                  ˜                                                                      ˜                    ˜                     ˜                                          ˜                 ˜                                              ˜                                   ˜                               ˜                    ˜                             ˜                  ˜
           Florida Association for Volunteer Action in the
                                                                        ˜                                         ˜                  ˜                                  ˜                     ˜                 ˜                               ˜                                                ˜                                             ˜                              ˜                ˜                        ˜                                         ˜                                  ˜                      ˜              ˜                    ˜           ˜                    ˜                                      ˜                         ˜                 ˜           ˜                                                                      ˜
           Caribbean and the Americas, Inc. (FAVACA)
           Institute for International Education                        ˜                                         ˜                  ˜                                  ˜                     ˜                 ˜                               ˜                                                ˜                                             ˜                              ˜                ˜                        ˜                  ˜                      ˜                                  ˜                      ˜              ˜                    ˜           ˜                    ˜                     ˜                ˜                         ˜                 ˜           ˜                                  ˜                                   ˜                               ˜                    ˜                             ˜                  ˜
           International City/County Management
                                                                                                                                     ˜                                                                                                                                                           ˜                                             ˜                              ˜                                                            ˜                      ˜                                  ˜                                     ˜                    ˜                                                      ˜                ˜                         ˜                             ˜                                  ˜                                   ˜                               ˜                    ˜                             ˜                  ˜
           Association (ICMA)
           International Executive Service Corps                        ˜                                         ˜                  ˜                                  ˜                     ˜                 ˜                               ˜                                                ˜                                                                            ˜                ˜                        ˜                                         ˜                                  ˜                      ˜              ˜                    ˜           ˜                    ˜                     ˜                ˜                         ˜                 ˜           ˜                                  ˜                                   ˜                               ˜                    ˜                             ˜                  ˜
           International Real Property Foundation (IRPF)                ˜                                                            ˜                                  ˜                                       ˜                               ˜                                                                                                                                              ˜                        ˜                                         ˜                                                         ˜                                               ˜                    ˜                     ˜                                          ˜                 ˜                                              ˜                                                                   ˜                    ˜                             ˜                  ˜
           International Senior Lawyers Project (ISLP)                                                                               ˜                                                                          ˜                               ˜                                                ˜                                             ˜                              ˜                ˜                                           ˜                      ˜                                                         ˜              ˜                                ˜                    ˜                     ˜                                                                                                           ˜                                   ˜                               ˜                    ˜                             ˜                  ˜
           Land O’Lakes International Development                       ˜                                         ˜                  ˜                                  ˜                                       ˜                               ˜                                                ˜                                             ˜                              ˜                                         ˜                                         ˜                                  ˜                      ˜              ˜                                ˜                    ˜                     ˜                ˜                         ˜                 ˜           ˜                                  ˜                                   ˜                               ˜                    ˜                             ˜                  ˜
           NCBA-CLUSA International                                     ˜                                         ˜                  ˜                                  ˜                                                                                                                                                                      ˜                                                                                           ˜                      ˜                                                         ˜                                                                                          ˜                ˜                         ˜                 ˜           ˜                                  ˜                                   ˜                                                                                  ˜                  ˜
           Opportunities Industrialization Centers
                                                                        ˜                                         ˜                  ˜                                  ˜                     ˜                                                                                                                                                ˜                                                                                                                                                     ˜                      ˜                                                                                          ˜                ˜                         ˜                 ˜           ˜                                  ˜                                                                                                                      ˜
           International (OICI)
           Partners of the Americas                                     ˜                                         ˜                  ˜                                  ˜                     ˜                                                 ˜                                                                                              ˜                              ˜                ˜                                           ˜                      ˜                                  ˜                      ˜              ˜                    ˜                                ˜                     ˜                ˜                         ˜                 ˜           ˜                                  ˜                                   ˜                                                                                  ˜
           SAVE Travel Alliance                                         ˜                                         ˜                  ˜                                  ˜                     ˜                 ˜                               ˜                                                ˜                                             ˜                              ˜                                         ˜                  ˜                      ˜                                  ˜                                                          ˜           ˜                    ˜                     ˜                ˜                         ˜                 ˜           ˜                                  ˜                                   ˜                               ˜                    ˜                             ˜                  ˜
           Winrock International                                        ˜                                         ˜                  ˜                                  ˜                     ˜                                                                                                  ˜                                             ˜                              ˜                                                            ˜                      ˜                                  ˜                      ˜              ˜                                ˜                    ˜                     ˜                ˜                         ˜                 ˜           ˜                                  ˜                                   ˜                               ˜                    ˜                             ˜                  ˜

˜ Has experience in tourism in this area
˜ Has the experience and ability to provide service in this area

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    14
VEGA Member Experience
VEGA offers tourism experience directly through the SAVE Travel Alliance (composed of George Washington Uni-
versity, Counterpart International, and National Geographic), the International Executive Service Corps, CDC Devel-
opment Solutions, and Aid to Artisans, and provides services along the entire value chain through its 17 member
Alliance in a truly systemic manner. The experience offered through this alliance is unique within the tourism devel-
opment community and offers a comprehensive solution to tourism development problems.

Click on each Alliance member’s logo for access to information on their websites.




                                                                                                                        15
Authors: Lorenz Wild, Daniel LaPierre
                   Editors: Don Hawkins, Kristin Lamoureux, Jailan Adly
                                 Design: The Lindberg Group
         Photography: Lorenz Wild, Daniel LaPierre, CDC Development Solutions
                              Publishing Date: December 2011
www.vegaalliance.org • e-mail: info@vegaalliance.org • tel: 202-223-7012 • fax: 202-223-7240
                  1726 M Street NW • Suite 800 • Washington, DC 20036
                                        CFC# 56066

Weitere ähnliche Inhalte

Was ist angesagt?

Safety and security in the tourism industry
Safety and security in the tourism industry  Safety and security in the tourism industry
Safety and security in the tourism industry Sana Khan
 
Africa tourism-report-2013-overview
Africa tourism-report-2013-overviewAfrica tourism-report-2013-overview
Africa tourism-report-2013-overviewDr Lendy Spires
 
The Future of Tourism
The Future of TourismThe Future of Tourism
The Future of TourismMonte Christo
 
Mobilizing the Private Sector for Growth and Job Creation in Situations of F...
Mobilizing the Private Sector for Growth and Job Creation in Situations of F...Mobilizing the Private Sector for Growth and Job Creation in Situations of F...
Mobilizing the Private Sector for Growth and Job Creation in Situations of F...OECDglobal
 
Tourism for Development "20 reasons Sustainable tourism counts for development
Tourism for Development "20 reasons Sustainable tourism counts for developmentTourism for Development "20 reasons Sustainable tourism counts for development
Tourism for Development "20 reasons Sustainable tourism counts for developmentLausanne Montreux Congress
 
Tatweej travel & tourism leaders coronation 2014 - London 2014
Tatweej travel & tourism leaders coronation 2014 - London 2014Tatweej travel & tourism leaders coronation 2014 - London 2014
Tatweej travel & tourism leaders coronation 2014 - London 2014Cesar Moukarzel
 
UNWTO Tourism Highlights 2014
UNWTO Tourism Highlights 2014UNWTO Tourism Highlights 2014
UNWTO Tourism Highlights 2014David Vicent
 
Tourism And Local Development
Tourism And Local DevelopmentTourism And Local Development
Tourism And Local DevelopmentLakesia Wright
 
Greek Tourism - UNCOVERED
Greek Tourism - UNCOVEREDGreek Tourism - UNCOVERED
Greek Tourism - UNCOVEREDTOPOSOPHY
 
2 turizm.sektoru
2  turizm.sektoru2  turizm.sektoru
2 turizm.sektoruAras Dagli
 
How Tourism is Organized (Tourism & Hospitality Management)
How Tourism is Organized (Tourism & Hospitality Management)How Tourism is Organized (Tourism & Hospitality Management)
How Tourism is Organized (Tourism & Hospitality Management)Md Shaifullar Rabbi
 
travle and tourism
travle and tourismtravle and tourism
travle and tourismDishasenee
 
Sharing Economy & Hotels: HOTREC Policy Paper on Sharing Economy
Sharing Economy & Hotels: HOTREC Policy Paper on Sharing EconomySharing Economy & Hotels: HOTREC Policy Paper on Sharing Economy
Sharing Economy & Hotels: HOTREC Policy Paper on Sharing EconomyTOPOSOPHY
 
UNWTO Tourism Highlights- 2016 Edition
UNWTO Tourism Highlights- 2016 EditionUNWTO Tourism Highlights- 2016 Edition
UNWTO Tourism Highlights- 2016 EditionAhmad Ali
 
Tourism industry effect on southeast asia countries economic development
Tourism industry effect on southeast asia countries economic developmentTourism industry effect on southeast asia countries economic development
Tourism industry effect on southeast asia countries economic developmentLionRajsajeevanVickn
 
Tourism report-en
Tourism report-enTourism report-en
Tourism report-enW7Worldwide
 
Millennials and Tourism Seasonality - European Commission Workshop on Reducin...
Millennials and Tourism Seasonality - European Commission Workshop on Reducin...Millennials and Tourism Seasonality - European Commission Workshop on Reducin...
Millennials and Tourism Seasonality - European Commission Workshop on Reducin...Peter Jordan
 
Supporting jobs and economies through travel & tourism
Supporting jobs and economies through travel & tourismSupporting jobs and economies through travel & tourism
Supporting jobs and economies through travel & tourismHarsha MV
 

Was ist angesagt? (20)

Safety and security in the tourism industry
Safety and security in the tourism industry  Safety and security in the tourism industry
Safety and security in the tourism industry
 
Africa tourism-report-2013-overview
Africa tourism-report-2013-overviewAfrica tourism-report-2013-overview
Africa tourism-report-2013-overview
 
The Future of Tourism
The Future of TourismThe Future of Tourism
The Future of Tourism
 
Mobilizing the Private Sector for Growth and Job Creation in Situations of F...
Mobilizing the Private Sector for Growth and Job Creation in Situations of F...Mobilizing the Private Sector for Growth and Job Creation in Situations of F...
Mobilizing the Private Sector for Growth and Job Creation in Situations of F...
 
Tourism for Development "20 reasons Sustainable tourism counts for development
Tourism for Development "20 reasons Sustainable tourism counts for developmentTourism for Development "20 reasons Sustainable tourism counts for development
Tourism for Development "20 reasons Sustainable tourism counts for development
 
Unwto 2015
Unwto 2015Unwto 2015
Unwto 2015
 
Tatweej travel & tourism leaders coronation 2014 - London 2014
Tatweej travel & tourism leaders coronation 2014 - London 2014Tatweej travel & tourism leaders coronation 2014 - London 2014
Tatweej travel & tourism leaders coronation 2014 - London 2014
 
UNWTO Tourism Highlights 2014
UNWTO Tourism Highlights 2014UNWTO Tourism Highlights 2014
UNWTO Tourism Highlights 2014
 
Tourism And Local Development
Tourism And Local DevelopmentTourism And Local Development
Tourism And Local Development
 
Greek Tourism - UNCOVERED
Greek Tourism - UNCOVEREDGreek Tourism - UNCOVERED
Greek Tourism - UNCOVERED
 
2 turizm.sektoru
2  turizm.sektoru2  turizm.sektoru
2 turizm.sektoru
 
How Tourism is Organized (Tourism & Hospitality Management)
How Tourism is Organized (Tourism & Hospitality Management)How Tourism is Organized (Tourism & Hospitality Management)
How Tourism is Organized (Tourism & Hospitality Management)
 
travle and tourism
travle and tourismtravle and tourism
travle and tourism
 
Sharing Economy & Hotels: HOTREC Policy Paper on Sharing Economy
Sharing Economy & Hotels: HOTREC Policy Paper on Sharing EconomySharing Economy & Hotels: HOTREC Policy Paper on Sharing Economy
Sharing Economy & Hotels: HOTREC Policy Paper on Sharing Economy
 
UNWTO Tourism Highlights- 2016 Edition
UNWTO Tourism Highlights- 2016 EditionUNWTO Tourism Highlights- 2016 Edition
UNWTO Tourism Highlights- 2016 Edition
 
Tourism industry effect on southeast asia countries economic development
Tourism industry effect on southeast asia countries economic developmentTourism industry effect on southeast asia countries economic development
Tourism industry effect on southeast asia countries economic development
 
Tourism Trends 2014
Tourism Trends 2014Tourism Trends 2014
Tourism Trends 2014
 
Tourism report-en
Tourism report-enTourism report-en
Tourism report-en
 
Millennials and Tourism Seasonality - European Commission Workshop on Reducin...
Millennials and Tourism Seasonality - European Commission Workshop on Reducin...Millennials and Tourism Seasonality - European Commission Workshop on Reducin...
Millennials and Tourism Seasonality - European Commission Workshop on Reducin...
 
Supporting jobs and economies through travel & tourism
Supporting jobs and economies through travel & tourismSupporting jobs and economies through travel & tourism
Supporting jobs and economies through travel & tourism
 

Andere mochten auch

Developing Community Tourism Businesses as part of the Tour Operator Supply C...
Developing Community Tourism Businesses as part of the Tour Operator Supply C...Developing Community Tourism Businesses as part of the Tour Operator Supply C...
Developing Community Tourism Businesses as part of the Tour Operator Supply C...Wild Asia
 
Moving up the Value Chain: Best Practices & Benchmarks for Rural Tourism
Moving up the Value Chain: Best Practices & Benchmarks for Rural TourismMoving up the Value Chain: Best Practices & Benchmarks for Rural Tourism
Moving up the Value Chain: Best Practices & Benchmarks for Rural TourismAlan Lew
 
Definition of Destination stakeholders
Definition of Destination stakeholdersDefinition of Destination stakeholders
Definition of Destination stakeholderstellstptrisakti
 
תוצאות שאלון עמדות מנהלי שיווק מצייצים - אירוע קורנפלקס תלמה/יוניליוור
תוצאות שאלון עמדות מנהלי שיווק מצייצים - אירוע קורנפלקס תלמה/יוניליוורתוצאות שאלון עמדות מנהלי שיווק מצייצים - אירוע קורנפלקס תלמה/יוניליוור
תוצאות שאלון עמדות מנהלי שיווק מצייצים - אירוע קורנפלקס תלמה/יוניליוורmetzaitzim
 
Touristic Impact de la mobilité dans l'hôtellerie de plein air - 25-01-2011
Touristic Impact de la mobilité dans l'hôtellerie de plein air - 25-01-2011Touristic Impact de la mobilité dans l'hôtellerie de plein air - 25-01-2011
Touristic Impact de la mobilité dans l'hôtellerie de plein air - 25-01-2011Pierre Eloy
 
Tecnologia Educativa
Tecnologia EducativaTecnologia Educativa
Tecnologia Educativaperyguillen
 
Friday Sessions for Salesforce Admins at Dreamforce 2016
Friday Sessions for Salesforce Admins at Dreamforce 2016Friday Sessions for Salesforce Admins at Dreamforce 2016
Friday Sessions for Salesforce Admins at Dreamforce 2016Salesforce Admins
 
Sven Mary trekt financiële situatie kantoor bijna recht
Sven Mary trekt financiële situatie kantoor bijna rechtSven Mary trekt financiële situatie kantoor bijna recht
Sven Mary trekt financiële situatie kantoor bijna rechtThierry Debels
 
Internet Marketing Trends 2007
Internet Marketing Trends 2007Internet Marketing Trends 2007
Internet Marketing Trends 2007Linda Girard
 
Thoughts and Words To Live By 46
Thoughts and Words To Live By 46Thoughts and Words To Live By 46
Thoughts and Words To Live By 46OH TEIK BIN
 
“Pintxo” de poivrons de piquillos farcis au thon blanc avec anchois cantabriq...
“Pintxo” de poivrons de piquillos farcis au thon blanc avec anchois cantabriq...“Pintxo” de poivrons de piquillos farcis au thon blanc avec anchois cantabriq...
“Pintxo” de poivrons de piquillos farcis au thon blanc avec anchois cantabriq...Olmeda Orígenes
 
How To Listen Carefully And Empathically TRAINING
How To Listen Carefully And Empathically TRAININGHow To Listen Carefully And Empathically TRAINING
How To Listen Carefully And Empathically TRAININGKanaidi ken
 
El preescolar desde adentro
El preescolar desde adentroEl preescolar desde adentro
El preescolar desde adentrogracielalunac
 
Thông tư 14/2016/TT-BGTVT ngày 28/06/2016 hướng dẫn thực hiện việc cân xác nh...
Thông tư 14/2016/TT-BGTVT ngày 28/06/2016 hướng dẫn thực hiện việc cân xác nh...Thông tư 14/2016/TT-BGTVT ngày 28/06/2016 hướng dẫn thực hiện việc cân xác nh...
Thông tư 14/2016/TT-BGTVT ngày 28/06/2016 hướng dẫn thực hiện việc cân xác nh...CÔNG TY TNHH MTV XUẤT NHẬP KHẨU ĐÀM VIỆT
 
UX Nights Vol. 24.01: De la decodificación de emociones en Asperger a la doc...
UX Nights Vol. 24.01: De la decodificación de emociones en Asperger a la doc...UX Nights Vol. 24.01: De la decodificación de emociones en Asperger a la doc...
UX Nights Vol. 24.01: De la decodificación de emociones en Asperger a la doc...UX Nights
 
CHI Student Research Competition 2013
CHI Student Research Competition 2013CHI Student Research Competition 2013
CHI Student Research Competition 2013Mike Crabb
 
A Review paper on Steganography Techniques
A Review paper on Steganography TechniquesA Review paper on Steganography Techniques
A Review paper on Steganography TechniquesEditor IJMTER
 

Andere mochten auch (20)

Developing Community Tourism Businesses as part of the Tour Operator Supply C...
Developing Community Tourism Businesses as part of the Tour Operator Supply C...Developing Community Tourism Businesses as part of the Tour Operator Supply C...
Developing Community Tourism Businesses as part of the Tour Operator Supply C...
 
Moving up the Value Chain: Best Practices & Benchmarks for Rural Tourism
Moving up the Value Chain: Best Practices & Benchmarks for Rural TourismMoving up the Value Chain: Best Practices & Benchmarks for Rural Tourism
Moving up the Value Chain: Best Practices & Benchmarks for Rural Tourism
 
Definition of Destination stakeholders
Definition of Destination stakeholdersDefinition of Destination stakeholders
Definition of Destination stakeholders
 
てすと5
てすと5てすと5
てすと5
 
Fisica 2
Fisica 2Fisica 2
Fisica 2
 
TIK BAB 6
TIK BAB 6TIK BAB 6
TIK BAB 6
 
תוצאות שאלון עמדות מנהלי שיווק מצייצים - אירוע קורנפלקס תלמה/יוניליוור
תוצאות שאלון עמדות מנהלי שיווק מצייצים - אירוע קורנפלקס תלמה/יוניליוורתוצאות שאלון עמדות מנהלי שיווק מצייצים - אירוע קורנפלקס תלמה/יוניליוור
תוצאות שאלון עמדות מנהלי שיווק מצייצים - אירוע קורנפלקס תלמה/יוניליוור
 
Touristic Impact de la mobilité dans l'hôtellerie de plein air - 25-01-2011
Touristic Impact de la mobilité dans l'hôtellerie de plein air - 25-01-2011Touristic Impact de la mobilité dans l'hôtellerie de plein air - 25-01-2011
Touristic Impact de la mobilité dans l'hôtellerie de plein air - 25-01-2011
 
Tecnologia Educativa
Tecnologia EducativaTecnologia Educativa
Tecnologia Educativa
 
Friday Sessions for Salesforce Admins at Dreamforce 2016
Friday Sessions for Salesforce Admins at Dreamforce 2016Friday Sessions for Salesforce Admins at Dreamforce 2016
Friday Sessions for Salesforce Admins at Dreamforce 2016
 
Sven Mary trekt financiële situatie kantoor bijna recht
Sven Mary trekt financiële situatie kantoor bijna rechtSven Mary trekt financiële situatie kantoor bijna recht
Sven Mary trekt financiële situatie kantoor bijna recht
 
Internet Marketing Trends 2007
Internet Marketing Trends 2007Internet Marketing Trends 2007
Internet Marketing Trends 2007
 
Thoughts and Words To Live By 46
Thoughts and Words To Live By 46Thoughts and Words To Live By 46
Thoughts and Words To Live By 46
 
“Pintxo” de poivrons de piquillos farcis au thon blanc avec anchois cantabriq...
“Pintxo” de poivrons de piquillos farcis au thon blanc avec anchois cantabriq...“Pintxo” de poivrons de piquillos farcis au thon blanc avec anchois cantabriq...
“Pintxo” de poivrons de piquillos farcis au thon blanc avec anchois cantabriq...
 
How To Listen Carefully And Empathically TRAINING
How To Listen Carefully And Empathically TRAININGHow To Listen Carefully And Empathically TRAINING
How To Listen Carefully And Empathically TRAINING
 
El preescolar desde adentro
El preescolar desde adentroEl preescolar desde adentro
El preescolar desde adentro
 
Thông tư 14/2016/TT-BGTVT ngày 28/06/2016 hướng dẫn thực hiện việc cân xác nh...
Thông tư 14/2016/TT-BGTVT ngày 28/06/2016 hướng dẫn thực hiện việc cân xác nh...Thông tư 14/2016/TT-BGTVT ngày 28/06/2016 hướng dẫn thực hiện việc cân xác nh...
Thông tư 14/2016/TT-BGTVT ngày 28/06/2016 hướng dẫn thực hiện việc cân xác nh...
 
UX Nights Vol. 24.01: De la decodificación de emociones en Asperger a la doc...
UX Nights Vol. 24.01: De la decodificación de emociones en Asperger a la doc...UX Nights Vol. 24.01: De la decodificación de emociones en Asperger a la doc...
UX Nights Vol. 24.01: De la decodificación de emociones en Asperger a la doc...
 
CHI Student Research Competition 2013
CHI Student Research Competition 2013CHI Student Research Competition 2013
CHI Student Research Competition 2013
 
A Review paper on Steganography Techniques
A Review paper on Steganography TechniquesA Review paper on Steganography Techniques
A Review paper on Steganography Techniques
 

Ähnlich wie Vega substainable tourism development

A case of pro poor tourism
A case of pro poor tourismA case of pro poor tourism
A case of pro poor tourismravi801503
 
Tourism And Local Development
Tourism And  Local  DevelopmentTourism And  Local  Development
Tourism And Local DevelopmentWanshah Design
 
The market for tourism products
The market for tourism productsThe market for tourism products
The market for tourism productsDoanh Tưng Tửng
 
Poverty alleviation and sustainable tourism
Poverty alleviation and sustainable tourismPoverty alleviation and sustainable tourism
Poverty alleviation and sustainable tourismAMALDASKH
 
World Tourism Organization Annual Report 2012 (
World Tourism Organization Annual Report 2012 (World Tourism Organization Annual Report 2012 (
World Tourism Organization Annual Report 2012 (Chafik YAHOU
 
Mass tourism
Mass tourismMass tourism
Mass tourismebangha
 
UNWTO-Inclusive-Tourism-Report-2018
UNWTO-Inclusive-Tourism-Report-2018UNWTO-Inclusive-Tourism-Report-2018
UNWTO-Inclusive-Tourism-Report-2018MaxCho
 
Factors Influencing Domestic Tourism in Tanzania: A Case of Arusha City
Factors Influencing Domestic Tourism in Tanzania: A Case of Arusha CityFactors Influencing Domestic Tourism in Tanzania: A Case of Arusha City
Factors Influencing Domestic Tourism in Tanzania: A Case of Arusha CityAI Publications
 
Essential China Travel Trends - 2010 Tiger Edition
Essential China Travel Trends - 2010 Tiger EditionEssential China Travel Trends - 2010 Tiger Edition
Essential China Travel Trends - 2010 Tiger EditionDr Jens Thraenhart
 
Cultural Impacts Of Tourism Development
Cultural Impacts Of Tourism DevelopmentCultural Impacts Of Tourism Development
Cultural Impacts Of Tourism DevelopmentJoanna Paulsen
 
Cross border potentials to develop women entrepreneurship
Cross border potentials to develop women entrepreneurshipCross border potentials to develop women entrepreneurship
Cross border potentials to develop women entrepreneurshipali lacej
 
A2 CAMBRIDGE GEOGRAPHY: GLOBAL INTERDEPENDENCE - THE DEVELOPMENT OF INTERNATI...
A2 CAMBRIDGE GEOGRAPHY: GLOBAL INTERDEPENDENCE - THE DEVELOPMENT OF INTERNATI...A2 CAMBRIDGE GEOGRAPHY: GLOBAL INTERDEPENDENCE - THE DEVELOPMENT OF INTERNATI...
A2 CAMBRIDGE GEOGRAPHY: GLOBAL INTERDEPENDENCE - THE DEVELOPMENT OF INTERNATI...George Dumitrache
 
How to increase tourism in Jharkhand
How to increase tourism in JharkhandHow to increase tourism in Jharkhand
How to increase tourism in JharkhandAdityaSinha141
 
Rwanda Case Study
Rwanda Case StudyRwanda Case Study
Rwanda Case StudyMandy Cross
 
Sri Lanka -concept Note - UN World Youth Conference
Sri Lanka -concept Note - UN World Youth ConferenceSri Lanka -concept Note - UN World Youth Conference
Sri Lanka -concept Note - UN World Youth ConferenceSanka Chandima Abayawardena
 
The Attitudes Of Port Royal
The Attitudes Of Port RoyalThe Attitudes Of Port Royal
The Attitudes Of Port RoyalPaula Smith
 

Ähnlich wie Vega substainable tourism development (20)

A case of pro poor tourism
A case of pro poor tourismA case of pro poor tourism
A case of pro poor tourism
 
Tourism And Local Development
Tourism And  Local  DevelopmentTourism And  Local  Development
Tourism And Local Development
 
The market for tourism products
The market for tourism productsThe market for tourism products
The market for tourism products
 
Poverty alleviation and sustainable tourism
Poverty alleviation and sustainable tourismPoverty alleviation and sustainable tourism
Poverty alleviation and sustainable tourism
 
World Tourism Organization Annual Report 2012 (
World Tourism Organization Annual Report 2012 (World Tourism Organization Annual Report 2012 (
World Tourism Organization Annual Report 2012 (
 
Mass tourism
Mass tourismMass tourism
Mass tourism
 
UNWTO-Inclusive-Tourism-Report-2018
UNWTO-Inclusive-Tourism-Report-2018UNWTO-Inclusive-Tourism-Report-2018
UNWTO-Inclusive-Tourism-Report-2018
 
Factors Influencing Domestic Tourism in Tanzania: A Case of Arusha City
Factors Influencing Domestic Tourism in Tanzania: A Case of Arusha CityFactors Influencing Domestic Tourism in Tanzania: A Case of Arusha City
Factors Influencing Domestic Tourism in Tanzania: A Case of Arusha City
 
Essential China Travel Trends - 2010 Tiger Edition
Essential China Travel Trends - 2010 Tiger EditionEssential China Travel Trends - 2010 Tiger Edition
Essential China Travel Trends - 2010 Tiger Edition
 
Cultural Impacts Of Tourism Development
Cultural Impacts Of Tourism DevelopmentCultural Impacts Of Tourism Development
Cultural Impacts Of Tourism Development
 
Cross border potentials to develop women entrepreneurship
Cross border potentials to develop women entrepreneurshipCross border potentials to develop women entrepreneurship
Cross border potentials to develop women entrepreneurship
 
A2 CAMBRIDGE GEOGRAPHY: GLOBAL INTERDEPENDENCE - THE DEVELOPMENT OF INTERNATI...
A2 CAMBRIDGE GEOGRAPHY: GLOBAL INTERDEPENDENCE - THE DEVELOPMENT OF INTERNATI...A2 CAMBRIDGE GEOGRAPHY: GLOBAL INTERDEPENDENCE - THE DEVELOPMENT OF INTERNATI...
A2 CAMBRIDGE GEOGRAPHY: GLOBAL INTERDEPENDENCE - THE DEVELOPMENT OF INTERNATI...
 
How to increase tourism in Jharkhand
How to increase tourism in JharkhandHow to increase tourism in Jharkhand
How to increase tourism in Jharkhand
 
Program to become a global citizen india.
Program to become a global citizen   india.Program to become a global citizen   india.
Program to become a global citizen india.
 
Rwanda Case Study
Rwanda Case StudyRwanda Case Study
Rwanda Case Study
 
Sri Lanka -concept Note - UN World Youth Conference
Sri Lanka -concept Note - UN World Youth ConferenceSri Lanka -concept Note - UN World Youth Conference
Sri Lanka -concept Note - UN World Youth Conference
 
Unwto2010
Unwto2010Unwto2010
Unwto2010
 
The Attitudes Of Port Royal
The Attitudes Of Port RoyalThe Attitudes Of Port Royal
The Attitudes Of Port Royal
 
Sustainable Tourism Development
Sustainable Tourism DevelopmentSustainable Tourism Development
Sustainable Tourism Development
 
Document 26
Document 26Document 26
Document 26
 

Mehr von Marinet Ltd

The ever evolving distribution landscape – a focus on emerging channels
The ever evolving distribution landscape – a focus on emerging channelsThe ever evolving distribution landscape – a focus on emerging channels
The ever evolving distribution landscape – a focus on emerging channelsMarinet Ltd
 
Push notifications for marinet hotel mobile applications
Push notifications for marinet hotel mobile applicationsPush notifications for marinet hotel mobile applications
Push notifications for marinet hotel mobile applicationsMarinet Ltd
 
European tourism 2013
European tourism 2013European tourism 2013
European tourism 2013Marinet Ltd
 
Anatomy of visual first experience best practices
Anatomy of visual first experience best practicesAnatomy of visual first experience best practices
Anatomy of visual first experience best practicesMarinet Ltd
 
Greek tourism facts and figures 2012
Greek tourism facts and figures 2012Greek tourism facts and figures 2012
Greek tourism facts and figures 2012Marinet Ltd
 
Twitter business guide
Twitter business guideTwitter business guide
Twitter business guideMarinet Ltd
 
European hospitality results 2011
European hospitality results 2011European hospitality results 2011
European hospitality results 2011Marinet Ltd
 
The Worlds next e-Commerce Superpower
The Worlds next e-Commerce SuperpowerThe Worlds next e-Commerce Superpower
The Worlds next e-Commerce SuperpowerMarinet Ltd
 
Technology Pioneers 2012
Technology Pioneers 2012Technology Pioneers 2012
Technology Pioneers 2012Marinet Ltd
 
Finding best people 2011
Finding best people 2011Finding best people 2011
Finding best people 2011Marinet Ltd
 
European tourism 2011 - Trends & Prospects
European tourism 2011 - Trends & ProspectsEuropean tourism 2011 - Trends & Prospects
European tourism 2011 - Trends & ProspectsMarinet Ltd
 
Travel distribution
Travel distributionTravel distribution
Travel distributionMarinet Ltd
 
2011 travel industry benchmarking
2011 travel industry benchmarking2011 travel industry benchmarking
2011 travel industry benchmarkingMarinet Ltd
 
Women Business Travelers
Women Business TravelersWomen Business Travelers
Women Business TravelersMarinet Ltd
 
The future of luxury travel
The future of luxury travelThe future of luxury travel
The future of luxury travelMarinet Ltd
 
Brand segmentation in the hotel and cruise industries
Brand segmentation in the hotel and cruise industriesBrand segmentation in the hotel and cruise industries
Brand segmentation in the hotel and cruise industriesMarinet Ltd
 
Future of meetings
Future of meetingsFuture of meetings
Future of meetingsMarinet Ltd
 
Niche tourism and digital marketing
Niche tourism and digital marketingNiche tourism and digital marketing
Niche tourism and digital marketingMarinet Ltd
 
Understanding china's growing love for luxury
Understanding china's growing love for luxuryUnderstanding china's growing love for luxury
Understanding china's growing love for luxuryMarinet Ltd
 
Navigating new consumer realities
Navigating new consumer realitiesNavigating new consumer realities
Navigating new consumer realitiesMarinet Ltd
 

Mehr von Marinet Ltd (20)

The ever evolving distribution landscape – a focus on emerging channels
The ever evolving distribution landscape – a focus on emerging channelsThe ever evolving distribution landscape – a focus on emerging channels
The ever evolving distribution landscape – a focus on emerging channels
 
Push notifications for marinet hotel mobile applications
Push notifications for marinet hotel mobile applicationsPush notifications for marinet hotel mobile applications
Push notifications for marinet hotel mobile applications
 
European tourism 2013
European tourism 2013European tourism 2013
European tourism 2013
 
Anatomy of visual first experience best practices
Anatomy of visual first experience best practicesAnatomy of visual first experience best practices
Anatomy of visual first experience best practices
 
Greek tourism facts and figures 2012
Greek tourism facts and figures 2012Greek tourism facts and figures 2012
Greek tourism facts and figures 2012
 
Twitter business guide
Twitter business guideTwitter business guide
Twitter business guide
 
European hospitality results 2011
European hospitality results 2011European hospitality results 2011
European hospitality results 2011
 
The Worlds next e-Commerce Superpower
The Worlds next e-Commerce SuperpowerThe Worlds next e-Commerce Superpower
The Worlds next e-Commerce Superpower
 
Technology Pioneers 2012
Technology Pioneers 2012Technology Pioneers 2012
Technology Pioneers 2012
 
Finding best people 2011
Finding best people 2011Finding best people 2011
Finding best people 2011
 
European tourism 2011 - Trends & Prospects
European tourism 2011 - Trends & ProspectsEuropean tourism 2011 - Trends & Prospects
European tourism 2011 - Trends & Prospects
 
Travel distribution
Travel distributionTravel distribution
Travel distribution
 
2011 travel industry benchmarking
2011 travel industry benchmarking2011 travel industry benchmarking
2011 travel industry benchmarking
 
Women Business Travelers
Women Business TravelersWomen Business Travelers
Women Business Travelers
 
The future of luxury travel
The future of luxury travelThe future of luxury travel
The future of luxury travel
 
Brand segmentation in the hotel and cruise industries
Brand segmentation in the hotel and cruise industriesBrand segmentation in the hotel and cruise industries
Brand segmentation in the hotel and cruise industries
 
Future of meetings
Future of meetingsFuture of meetings
Future of meetings
 
Niche tourism and digital marketing
Niche tourism and digital marketingNiche tourism and digital marketing
Niche tourism and digital marketing
 
Understanding china's growing love for luxury
Understanding china's growing love for luxuryUnderstanding china's growing love for luxury
Understanding china's growing love for luxury
 
Navigating new consumer realities
Navigating new consumer realitiesNavigating new consumer realities
Navigating new consumer realities
 

Kürzlich hochgeladen

Revolutionalizing Travel: A VacAI Update
Revolutionalizing Travel: A VacAI UpdateRevolutionalizing Travel: A VacAI Update
Revolutionalizing Travel: A VacAI Updatejoymorrison10
 
69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)
69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)
69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)Escort Service
 
Paragliding Billing Bir at Himachal Pardesh
Paragliding Billing Bir at Himachal PardeshParagliding Billing Bir at Himachal Pardesh
Paragliding Billing Bir at Himachal PardeshParagliding Billing Bir
 
Sicily Holidays Guide Book: Unveiling the Treasures of Italy's Jewel
Sicily Holidays Guide Book: Unveiling the Treasures of Italy's JewelSicily Holidays Guide Book: Unveiling the Treasures of Italy's Jewel
Sicily Holidays Guide Book: Unveiling the Treasures of Italy's JewelTime for Sicily
 
Authentic Travel Experience 2024 Greg DeShields.pptx
Authentic Travel Experience 2024 Greg DeShields.pptxAuthentic Travel Experience 2024 Greg DeShields.pptx
Authentic Travel Experience 2024 Greg DeShields.pptxGregory DeShields
 
It’s Time Get Refresh Travel Around The World
It’s Time Get Refresh Travel Around The WorldIt’s Time Get Refresh Travel Around The World
It’s Time Get Refresh Travel Around The WorldParagliding Billing Bir
 
Inspirational Quotes About Italy and Food
Inspirational Quotes About Italy and FoodInspirational Quotes About Italy and Food
Inspirational Quotes About Italy and FoodKasia Chojecki
 
Lucknow to Sitapur Cab | Lucknow to Sitapur Taxi
Lucknow to Sitapur Cab | Lucknow to Sitapur TaxiLucknow to Sitapur Cab | Lucknow to Sitapur Taxi
Lucknow to Sitapur Cab | Lucknow to Sitapur TaxiCab Bazar
 
Disney Dreams in Europe: A Guide to Disneyland Paris
Disney Dreams in Europe: A Guide to Disneyland ParisDisney Dreams in Europe: A Guide to Disneyland Paris
Disney Dreams in Europe: A Guide to Disneyland ParisisangoTravel
 
a presentation for foreigners about how to travel in Germany.
a presentation for foreigners about how to travel in Germany.a presentation for foreigners about how to travel in Germany.
a presentation for foreigners about how to travel in Germany.moritzmieg
 
Phil....National-Capital-Region-NCR.pptx
Phil....National-Capital-Region-NCR.pptxPhil....National-Capital-Region-NCR.pptx
Phil....National-Capital-Region-NCR.pptxDitasDelaCruz
 
5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)
5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)
5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)Mazie Garcia
 
How Safe Is It To Witness Whales In Maui’s Waters
How Safe Is It To Witness Whales In Maui’s WatersHow Safe Is It To Witness Whales In Maui’s Waters
How Safe Is It To Witness Whales In Maui’s WatersMakena Coast Charters
 
Solbello Sun Shade Umbrella for Beach 2024
Solbello Sun Shade Umbrella for Beach 2024Solbello Sun Shade Umbrella for Beach 2024
Solbello Sun Shade Umbrella for Beach 2024Solbello
 

Kürzlich hochgeladen (16)

Revolutionalizing Travel: A VacAI Update
Revolutionalizing Travel: A VacAI UpdateRevolutionalizing Travel: A VacAI Update
Revolutionalizing Travel: A VacAI Update
 
Enjoy ➥8448380779▻ Call Girls In Sector 62 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 62 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 62 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 62 Noida Escorts Delhi NCR
 
69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)
69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)
69 Girls ✠ 9599264170 ✠ Call Girls In East Of Kailash (VIP)
 
Paragliding Billing Bir at Himachal Pardesh
Paragliding Billing Bir at Himachal PardeshParagliding Billing Bir at Himachal Pardesh
Paragliding Billing Bir at Himachal Pardesh
 
Sicily Holidays Guide Book: Unveiling the Treasures of Italy's Jewel
Sicily Holidays Guide Book: Unveiling the Treasures of Italy's JewelSicily Holidays Guide Book: Unveiling the Treasures of Italy's Jewel
Sicily Holidays Guide Book: Unveiling the Treasures of Italy's Jewel
 
Authentic Travel Experience 2024 Greg DeShields.pptx
Authentic Travel Experience 2024 Greg DeShields.pptxAuthentic Travel Experience 2024 Greg DeShields.pptx
Authentic Travel Experience 2024 Greg DeShields.pptx
 
It’s Time Get Refresh Travel Around The World
It’s Time Get Refresh Travel Around The WorldIt’s Time Get Refresh Travel Around The World
It’s Time Get Refresh Travel Around The World
 
Inspirational Quotes About Italy and Food
Inspirational Quotes About Italy and FoodInspirational Quotes About Italy and Food
Inspirational Quotes About Italy and Food
 
Lucknow to Sitapur Cab | Lucknow to Sitapur Taxi
Lucknow to Sitapur Cab | Lucknow to Sitapur TaxiLucknow to Sitapur Cab | Lucknow to Sitapur Taxi
Lucknow to Sitapur Cab | Lucknow to Sitapur Taxi
 
Disney Dreams in Europe: A Guide to Disneyland Paris
Disney Dreams in Europe: A Guide to Disneyland ParisDisney Dreams in Europe: A Guide to Disneyland Paris
Disney Dreams in Europe: A Guide to Disneyland Paris
 
a presentation for foreigners about how to travel in Germany.
a presentation for foreigners about how to travel in Germany.a presentation for foreigners about how to travel in Germany.
a presentation for foreigners about how to travel in Germany.
 
Phil....National-Capital-Region-NCR.pptx
Phil....National-Capital-Region-NCR.pptxPhil....National-Capital-Region-NCR.pptx
Phil....National-Capital-Region-NCR.pptx
 
5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)
5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)
5S - House keeping (Seiri, Seiton, Seiso, Seiketsu, Shitsuke)
 
Enjoy ➥8448380779▻ Call Girls In Sector 74 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 74 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 74 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 74 Noida Escorts Delhi NCR
 
How Safe Is It To Witness Whales In Maui’s Waters
How Safe Is It To Witness Whales In Maui’s WatersHow Safe Is It To Witness Whales In Maui’s Waters
How Safe Is It To Witness Whales In Maui’s Waters
 
Solbello Sun Shade Umbrella for Beach 2024
Solbello Sun Shade Umbrella for Beach 2024Solbello Sun Shade Umbrella for Beach 2024
Solbello Sun Shade Umbrella for Beach 2024
 

Vega substainable tourism development

  • 1. Tourism Development Achieving Sustainable & Competitive Results
  • 2. About Volunteers for Economic Growth Alliance (VEGA) VEGA is the world’s largest consortium of economic growth volunteer organizations with decades of experience leading international efforts to combat poverty and promote sustainable economic growth. Having worked in 140 developing and transitional countries, VEGA’s seventeen member organizations provide broad representation of the international development community along the entire spectrum of economic growth programs. VEGA builds the capacity of emerging markets through bracing and celebrating traditional ways of life and local the provision of long- and short-term technical assis- culture. tance, with an emphasis on innovation, entrepreneur- The VEGA consortium includes organizations that fo- ship, and resource mobilization. VEGA is unique in that cus directly on tourism development as well as those it leverages senior and mid-level professional volunteers contributing essential experience across the entire as well as paid experts, thereby stretching the impact tourism value chain in a truly systemic manner. VEGA of scarce donor resources. VEGA is exceptionally well- regularly engages in partnerships with the public and suited to carry out broad economic growth programs private sector, and has experience in: ranging from Enterprise Development, Financial Ser- •  Workforce Development vices, Economic Governance, Agriculture, Environment •  Country Level Tourism Strategy Development and & Energy, Tourism, and Trade & Investment. Policy Reform As one of VEGA’s core areas of expertise, tourism de- •  Destination Management Organization Development velopment is particularly well-suited for delivering last- •  Biodiversity/Environmental Conservation ing development impact. Currently one of the fastest •  Cultural Preservation growing economic sectors worldwide, tourism has •  Higher Education Curriculum Development become a focus of many developing and transitional •  ICT including Mapping Software, Virtual Maps, and countries in their desire to create jobs, generate foreign Geo-Mapping exchange receipts and spur faster economic growth. •  SME Development Without expert guidance, however, potential positive •  Entrepreneurial Training & Skill Enhancement impacts from tourism development can fail to bear fruit •  Training on Destination Governance, Event Manage- or result in negative social, environmental, and eco- ment, and Tour Route Development & Guiding nomic consequences. •  Export Promotion & Market Linkages The VEGA approach to tourism development creates •  Diaspora Linkages an environment that provides recurring benefits to local economies long after program completion. Approach- ing a project both systemically as well as cross-sec- torally to engage and involve all stakeholders, tourism development is used as a vehicle for change to come from within, championed by local stakeholders, em- 2
  • 3. The story of… Johnson Bassey Ebeden begins in Cross River State, a province of Nigeria with a vibrant and inviting metropolitan city surrounded by green country side and long stretches of beaches. As a Cater- pillar operator for the Reynolds Construction Company, Johnson had a bright future ahead of him, having completed his second- ary education and being happily married. However, at the age of 21, Johnson lost his arm in a tractor accident that left him with- out work and compensation. After the accident, Johnson and his family had to return to his native village of Ofumbongha to seek alternative sources of income. His wife Gladys started working as a tailor, opening her own shop, and Johnson continued subsis- tence farming to support his wife and children. Now 44, Johnson has struggled to make ends meet for many years. His dream was  to see his children complete secondary education, but how was he going to support his family and pay for the fees and materials? Continued on Page 12 Key Take-aways This story is a great example of how tourism development programs can benefit small business owners and can empower stakeholders in the local community through the creation of a Destination Management Organization. See how the TEMPO Nigeria program, implemented by CDC Development Solutions, impacted Johnson’s family and the entire region in the continuation of the story on Page 12 and 13. 3
  • 4. Why Tourism Development? Tourism development taps into a growing global market and reaches the most vulnerable communities and people in developing and transitional countries. Globalization, rising incomes, access to information, and improved infrastructure have all contributed to the dy- namic growth of tourism worldwide. Astonishingly, the Travel and Tourism sector now accounts for an estimated 9.2 percent of global GDP, 4.8 percent of world exports, and 9.2 percent of world investment from direct and indirect activities combined.1 During the last 60 years, international arrivals have been growing at a rate of 6.2% annually, generating US$ 919 billion in 2010. International arrivals are projected to reach nearly 1.6 billion by the year 2020 and despite the worldwide recession, tour- ism grew five percent in the first half of 2011.2 Growth in the direct contribution of Travel & Tourism to In contrast to other sectors the travel and tourism employment and GDP, 2000-2010 industry can reach the countries, communities, and 80% people in those communities that are in greatest need. In 2010, emerging economies (as defined by the In- 60% ternational Monetary Fund) received approximately a 40% third of all international tourism receipts and almost half of all tourist arrivals. Growth in the direct contribu- 20% tion of the Travel & Tourism sector to employment and 0% GDP in Latin America, Middle East, Africa, and Asia is also much higher than in Europe and North America.3 -20% Europe North Latin Middle Africa Asia World America America East ■ Direct T&T Employment 1  The World Travel & Tourism Council ■ Direct T&T GDP Source: Oxford Economics/WTTC 2 UNWTO 3  Oxford Economics/WTTC 4
  • 5. Tourism is a principal export in over 80% of developing countries and the main export of a third of those countries. Tourism also contributes 6-7% of jobs and at least 10% of Gross Domestic Product in less diversified economies. In many smaller countries, tourism can even account for as much as 25% of GDP.4 A key benefit of tourism is its ability to reach the poorest individuals in a society, while preserving the environment and culture of their communities. Tourism development, done in a sustainable manner, can keep profits in the com- munities and is therefore a great force for creating employment opportunities. The jobs that are created in the tourism sector are often tailored to the skills of women and youth, empowering them to take an active role in the development of their World: Inbound Tourism International community. In addition, tourism development can Recipts in Billions of Dollars have a powerful impact on biodiversity/environmen- Arrivals in millions tal conservation; education; workforce development; 1000 and local, regional and national policy reform. 900 Further, due to tourism’s interrelationship with other sectors, positive impacts can reach stakeholders 800 through improvements to: transport infrastructure, public utilities, health, safety/security, agriculture, in- 700 formation technology infrastructure, and service/prod- 600 uct accreditation and standards. 500 400 1995 2000 2005 2010 Source: UNWTO Annual Report 2010 4 UNWTO 5
  • 6. Tourism as a System The stakeholder network that may already exist at a tourist desti- nation is the basis for establishing a successful sustainable tour- A tourist destination is a geographic ism system. Local stakeholders, across all sectors, must come area - a village, town, city, or country – with significant revenues together and collaborate to satisfy the needs and expectations of accruing from tourism activities. The national and international tourists. It is therefore essential to sup- destination’s success in competing port these local stakeholders, identifying the innovative thinkers with other tourism destinations and effective implementers. Without these champions and local globally is tied to the collaboration of community support, projects often fail to meet the needs of the its stakeholders. very stakeholders they seek to empower. For these reasons, it is important to engage stakeholders in the early stages of develop- ment. Successful tourism destinations efficiently bring together the multiple sectors that exist within a destination. Government Tourist Union Security / Hotels & Resorts Safety Transport Trails Investors Utilities / Public at Infrastructure Large Media Rangers Suppliers Employees (Food & Liquor) Friends of Parks Tourism Stakeholders Guides Education Tour Operators (Public & Training) Churches Concessions Restaurants Outfitters Farms Small / Medium Attractions Enterprises (Vendors / Crafts) Cultural Resources NGO’s Customers (Environmental (Visitors & Local) Culture, Nature) Tourism Stakeholders (Gutierrez et al., 2005) 6
  • 7. Value Chain ACDI/VOCA’s Nature-oriented Tourism Assessment in Ecuador applied the The most effective tool in assessing a destination and devel- Value Chain Approach, which examines oping and implementing a tourism development program is opportunities and constraints facing key the value chain approach. Looking at a destination holistically businesses in an industry, and the critical allows developers to create linkages between each part of a factors affecting their competitiveness. destination. The value chain takes into account all of the dif- For more information: ferent stakeholders and establishes a working network. Value http://tinyurl.com/6stfw7j chains in tourism encourage positive and cohesive collabora- tion among stakeholders as they fuse multiple parts of the system and each part increases the apparent value of its counterparts. At the end of the value chain is the tourist experience, requiring tourism development to offer Tourism Value Chain market-based solutions that are sustainable in the global environment. Domestic, Regional, International Tourists Global Enabling Environment Travel Facilitators • Travel Agents •Tour Operators • Transportation me ing on nabl nt En nal E Internet / Marketing / Information vir tio Primary Tourism Businesses Na • Hotel Sector na y / • Food Service n • Tour Guides sti nit tio • Attractions De mu • Entertainment m • Vendors Co Business Enabling Environment Support Services • Infrastructure • Utilities • Governance / Policy • Financial / Insurance • Private Sector • Education • DMO’s • Safety / Security •Associations • Health Suppliers • Agriculture / Horticulture • Livestock / Fisheries • Materials / Suppliers • Artisans • Construction Tourist Experience Developed by Volunteers for Economic Growth Alliance (VEGA) 7
  • 8. Stakeholder Dialogue & Destination Management Organizations Effective tourism systems, inclusive of all stakeholder groups, DMOs are organizations that are necessitate a culture of continued dialogue and collaboration. responsible for the branding, Especially in the early stages of development, cross-sector com- marketing, sales, organization, munication must be encouraged. When approaching a destina- conversation, and planning for the tion holistically, stakeholders often begin to see the effects that future of a destination The main goal each individual has on the other and the entire system. This is of a DMO is to foster communication particularly important for stakeholders to realize early on in the between stakeholders and promote a positive image for the destination development process, as cooperation among all stakeholders overall. DMOs can act as a focal leads to greater understanding that the destination itself is in point or as a supporting member of a competition with all other destinations throughout the world. tourism system. This early stage insight is important when assisting the tourism cluster in establishing a Destination Management Organization (DMO). Public-Private Alliances In an effort to align stakeholder interest and ensure sustainability of a PPAs in the spotlight: In 2010, DMO or other tourism development initiatives, the public and private SAVE member Counterpart sectors must both be engaged throughout the tourism program devel- International facilitated several opment process. Facilitating these Public Private Alliances (PPAs) is es- PPAs in Guatemala resulting in 2,595 jobs created, and generating sential to program sustainability and to meaningful impacts across a over $11million USD in sales by market-based tourism system. Due to international stakeholder interest, working with over 950 SMEs. For the tourism sector is a development area where PPAs have flourished. more information: Collaboration with the private sector results in accelerated program im- http://tinyurl.com/7j59zth plementation, expanded impacts, sustainability of initiatives, and an un- biased market that fosters competition and competitive service prices. Partnering with the public and private sectors also ensures that potential negative consequences for expanded tourism activi- Triple-Bottom-Line in the Spotlight: ties are curtailed. Keeping the triple bottom line as the basis In 2004, SAVE member National for the development of a tourism destination ensures equitable Geographic developed the tourism sector in Honduras with the idea to economic benefits (reaching the most vulnerable), sustainable not only protect the environment and environmental practices, and the conservation of local social/ culture but to enhance it while creating cultural practices. sustainable economic opportunities. For more information: http://tinyurl.com/7yb2q5k 8 8
  • 9. The VEGA Difference VEGA offers the cross-sectoral experience necessary for successful tourism devel- “The experiences of USAID and other development opment programs. While some of VEGA’s assistance agencies indicate that sustainable tourism does not simply happen. It requires an overall strategy members focus on tourism development, and detailed planning.” other members contribute essential experi- —USAID and Sustainable Tourism: ence in agriculture, trade, youth & workforce Meeting Development Objectives, 2005 development, micro-finance, economic pol- icy, land reform, bio-diversity and environ- mental conservation, gender, volunteerism, links with diaspora, and ICT, to name just a few. Using the value chain approach, VEGA focuses on market–based solutions and facilitating PPAs and DMOs -- thus impacting the entire system in a sustainable manner. The triple bottom line ensures that potential negative consequences are limited and that economic benefits stay in the communities that provide tourism services. This engagement helps in the creation of small to medium-sized enterprises (SMEs), the actual front line work force of tourism. The ideal outcome for a VEGA project is one in which VEGA and its partners never have to return. Facilitating the creation of a self-sustaining environment powered by stakeholders is the only way in which VEGA fully achieves its goals. VEGA’s emphasis on supporting local institutions that take the lead in developing their tourism market is essential if the initiative is to be sustainable. 9
  • 10. VEGA Program Highlights DMO Creation & Curriculum Development 2008 Dominican Republic Sustainable Tourism Alliance (DSTA) Implementer: SAVE member George Washington University (GWU) The SAVE Alliance is a non-profit “network of networks” that facilitates linkages between potential or developing tourism destinations and attractions, and the appropriate markets. In the Dominican Republic, SAVE strength- ened the existing tourism clusters, assisting them in establishing their own Destination Management Organization, and helped establish linkages between local service providers and international markets. Tourism clusters were supported in developing marketing strategies and improving business networks, resulting in the creation of the DSTA. Self-sustaining, the organization improved local tourism products and services and was also responsible for strengthening municipal environmental management capabilities and improving the protection of land manage- ment areas set forth in the complementary Parks-in-Peril Program. In addition, GWU assisted local universities in developing higher education curriculum programs in hospitality services and tourism management. Workforce Development USAID-Jordan Tourism Development Program, 2009 Implementer: Aid to Artisans (ATA) ATA is a recognized leader in economic development for the craft sector. By linking artisans to new markets and buyers to culturally meaningful and innovative products, ATA provides needed economic opportunities for artisans to build profitable craft businesses. In Jordan, ATA developed local tourism workforce capacity by conducting marketing training focusing on the tourist and eco markets. The program provided training in the class room as well as onsite consulting with artisans and retailers in their workshops and retail stores. While the overall goal of the training was to teach Jordanians in the handicraft sector specific techniques and tips on how to increase their sales, they also learned about the size and scope of the market, consumer and product trends, how to design for a target market and how to cost and price their products. Bio-Diversity Conservation Conserving Biodiversity of the Monte Cristi National Park (MCNP) in the Dominican Republic, 2005-2008 Implementer: SAVE member Counterpart International The goal of the project was to design and implement integrated sustainable agriculture, fisheries and other commu- nity-based, market-driven activities that conserve, protect and increase the abundance and diversity of key species within the Park. Over three years of project implementation, 1,057 resource users of the MCNP were recruited, organized and trained in sustainable management practices across agriculture, fisheries and tourism systems. The program designed and implemented educational and outreach activities to strengthen community-based fishing and farmer institutions, creating or strengthening sixteen water user groups and five fishing associations. In parallel and in collaboration with local rice farmers and artisanal fishermen, the program devised and employed innovative food system practices that improved the environmental soundness of artisanal fishing and rice production systems within and immediately adjacent to the Park. 10
  • 11. Marketing & National Policy Reform Zambia Market Access Trade and Enabling Policies Project (MATEP), 2005-2010 Implementer: International Executive Service Corps IESC’s work in tourism includes creating market-savvy strategies from the national to the local level, introducing best-practice management techniques, improving tourism facilities at all levels and marketing enhanced tourism offerings via traditional and electronic channels. In Zambia, IESC improved the country’s export capacity and rev- enues by developing cultural and community tourism offerings beyond the famous Victoria Falls. IESC worked with key stakeholders, including private tourism agents, government ministries and organizations, NGOs, and foreign missions to coordinate the use of tourism assets available to the industry. Besides SME capacity building, creat- ing market linkages, and association strengthening, MATEP focused on researching the impacts of government initiatives and establishing lobbying practices for beneficial policy changes. IESC’s emphasis on destination mar- keting for the country as a whole fostered synergistic collaboration among the subsectors of the tourism industry, and allowed them to access new and larger markets by building a stronger national image for Zambia as a tourist destination. Investment Promotion & ICT The Souss Massa Drâa Regional Council Program, 2010 Implementer: CDC Development Solutions CDC Development Solutions has created three specialized approaches to harness the power of the tourism sector as a driver of economic development. Their methodology and suite of services include the Tourism Employment & Opportunity (TEMPO) Model, the Tourism Products Registry (TPR) and the Tourism Development Corps. A descrip- tion of CDS’ TEMPO program in Nigeria can be found in the following section. In Morocco, CDS partnered with IBM’s Corporate Service Corps and The Regional Council of Souss Massa Drâa to increase tourism to the region and spur investment into the sector. The team assisted the Regional Council’s effort to create a network of tourism projects in order to provide an online database for potential tourists and agencies. CDS also provided recommen- dations for online promotional tools and improvements to the Regional Council’s website for how the website can double as a promotional tool for its Souss Massa Draa Investment Fund. Economic Growth & Job Creation Haiti Market Enhancement Program (MarChE), 2007-2010 Implementer: CNFA, Aid to Artisans, International Executive Service Corps (IESC) Implemented in collaboration with Aid to Artisans (ATA) and IESC, CNFA’s program in Haiti helped stimulate the de- velopment of competitive interrelated market chains in the agribusiness, handicrafts and tourism sectors. MarChE increased incomes and wage employment, increased trade and investment, sustainable livelihood options and better management of natural resources. In strengthening these critical market chains, MarChE provided busi- ness development and finance and investment services, working with and through a comprehensive network of local commercial and institutional partners. Supporting the Ministry of Tourism’s national strategy, the program conducted training in Hygiene and HACCP, Service and Hospitality, and developed two training manuals localized for use in Haiti for the local trainers in Food Sanitation, Safety and Security and for Customer Service Assurance of Quality Administration in the Hospitality Industry. MarCHe also enhanced financial and investment services, catalyz- ing investment through grants, engaging commercial lenders to identify opportunities for value chain financing, and linking SMEs to financial institutions and services. 11
  • 12. Johnson Bassey Ebeden today… Continued from Page 3 Johnson Ebeden continued to struggle to make ends meet until 2009 when he became aware of the increased de- mand for culinary snails. In 2009, CDC Development Solutions also began the Tourism Employment Opportunities (TEMPO) Nigeria project to alleviate poverty by creating jobs and stimulating economic growth. A value chain analy- sis was conducted and an audit of 480 tourism assets of the destination was completed. To involve stakeholders throughout the entire tourism system, a public-private-managed DMO, Cross River Quality (CRQ), was established to link government, SMEs, and the tourism stakeholders. As a result of CDC’s work with CRQ, tourism increased to the region as did occupancy rates at the Marina Resort, the largest hotel in Calabar, the capital city of Cross River State. The Marina Resort sought to draw more heavily on local suppliers, like the Obubra Snail Farmers Association, to which I have been involved with several Johnson contributes 50% of the monthly order for the Marina projects over the years, but this is what has finally given me financial freedom… Resort. Johnson was able to increase his overall production 5.5 my snails are really valued by my times, which had significant impact on his business and his life. association when we supply to Calabar. All three of Johnson’s children will complete secondary school —Johnson Bassey Ebeden on schedule and his wife Gladys was able to return to Ebonyi State University to complete her education. Johnson and his family have now been given the financial freedom that he has always sought, to pursue the life that he has always desired. 12
  • 13. Key Take-aways 1.  How can tourism development benefit a small business owner like Johnson? Tourists may never come into contact with those that grow and harvest the food that ends up on their plate, but the increased value to the producer, hotel/restaurant, and the tourism experience from a locally generated product is evident. On other occasions tourists may actually have engaging experiences with farmers, showing tourists the traditional ways of farming in the local environment with local resources. 2.  How can Johnson be empowered to contribute to tourism development in Cross-River State? Tourism development programs need local stakeholder support for successful program implementation and to ensure sustainability of activities. It is therefore important to give stakeholders in the tourism value chain the opportunity to participate; to feel that they have a voice in the process. This is often referred to as ‘community buy-in’ and is fundamental to the process. A Destination Management Organization (DMO) is run by the tourism stakeholders of the tourist destination and gives voice to all its participants. 3.  How is sustainable tourism more effective for poverty alleviation versus traditional mass tourism? Sustainable tourism is focused on local communities. To prevent major leakages to foreign businesses, locals are empowered and given the opportunity to not only control the policy decisions of their area, but also to collaborate to protect their environmental and cultural heritage. 4.  How is the tourism value chain unique? Tourism receipts are considered an export that is consumed at the point of production; the actual service/product is the tourist’s experience. The tourist experience is affected by all of the items in the tourism value chain, starting from pre-trip internet research, to the hotel, the tour guide, transportation, customs officials, locally harvested and traditionally prepared foods, to name just a few. This necessitates a systemic approach to program development. 5.  What are the necessary criteria for establishing an effective enabling environment for tourism development? The tourism value chain is affected by its enabling environment. To effectively allow a tourism destination to flourish, it is necessary to promote the following: transport infrastructure, public utilities, information technology and telecommunication infrastructure, safety/ security, medical services, hotel accreditation & standards, and country image & marketing strategy. 13
  • 14. VEGA Core Expertise Enterprise Development Financial Services Economic Governance Volunteerism Sectors Cross-Cutting Themes Geographic Focus Public Sector & Business Enabling Environment Micro, Small, Medium Enterprise Development Capital Markets & Private Sector Development Association/Cooperative Development Empowerment & Civic Engagement Skills-based Professional Advisors Innovation & Technology Transfer Latin America and the Caribbean Public-Private Alliances (PPAs) North Africa and Middle East Investment & Impact Capital Commercial/Legal Reform Value-chain Development Diaspora Engagement Environment & Energy Sub-Saharan Africa Trade & Investment Youth & Workforce Global Citizenship Financial Services Europe & Eurasia Entrepreneurship Micro-Finance Policy Reform Agri-business Post-Conflict Privatization Agriculture Tourism Gender Asia ACDI/VOCA ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ Aid to Artisans (ATA) ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ CDC Development Solutions (CDS) ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ CNFA ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ Financial Services Volunteer Corps (FSVC) ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ Florida Association for Volunteer Action in the ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ Caribbean and the Americas, Inc. (FAVACA) Institute for International Education ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ International City/County Management ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ Association (ICMA) International Executive Service Corps ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ International Real Property Foundation (IRPF) ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ International Senior Lawyers Project (ISLP) ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ Land O’Lakes International Development ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ NCBA-CLUSA International ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ Opportunities Industrialization Centers ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ International (OICI) Partners of the Americas ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ SAVE Travel Alliance ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ Winrock International ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ ˜ Has experience in tourism in this area ˜ Has the experience and ability to provide service in this area 14
  • 15. VEGA Member Experience VEGA offers tourism experience directly through the SAVE Travel Alliance (composed of George Washington Uni- versity, Counterpart International, and National Geographic), the International Executive Service Corps, CDC Devel- opment Solutions, and Aid to Artisans, and provides services along the entire value chain through its 17 member Alliance in a truly systemic manner. The experience offered through this alliance is unique within the tourism devel- opment community and offers a comprehensive solution to tourism development problems. Click on each Alliance member’s logo for access to information on their websites. 15
  • 16. Authors: Lorenz Wild, Daniel LaPierre Editors: Don Hawkins, Kristin Lamoureux, Jailan Adly Design: The Lindberg Group Photography: Lorenz Wild, Daniel LaPierre, CDC Development Solutions Publishing Date: December 2011 www.vegaalliance.org • e-mail: info@vegaalliance.org • tel: 202-223-7012 • fax: 202-223-7240 1726 M Street NW • Suite 800 • Washington, DC 20036 CFC# 56066