The hiring manager (stakeholder) needs a way to find candidates with both soft and technical skills (problem/need) because this job is just one of several steps in a candidate's career within the company and hiring the right person is a significant investment of time and resources (insight). The manager had a disappointing experience with their current contractor and wants to hire someone more independent who can start performing immediately and succeed in the role. They also want the new hire to fit within the company culture long-term as part of a potential career path (insight).