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HOW TO STRUCTURE SALES SUCCESSFULLY
                                                                               Robert Lang
                                                 Managing Director Central & Eastern Europe
                                                                        November 6th, 2012
Copyright © 2012. Confidential
THE SECRET OF SALES:!
                                 BASICALLY, WE ALL KNOW HOW IT WORKS …

    WHAT CAN HELP IS A GUIDELINE
    OF DAILY ROUTINE THAT HELPS
    US ACHIEVE WHAT WE KNOW.




Copyright © 2012. Confidential                                         2
GREAT PRODUCTS !
                                                    MAKE SALES EASIER

•  TOP FUEL FOR SCALABLE
    SALES IS TO HAVE A
    PRODUCT




                                 •  IDEALLY ONE
                                  THAT SCALES


                                           •  IF YOUR PRODUCT DOES
                                            NOT SCALE, YOU HAVE
                                            MORE THAN JUST ONE
                                            CHALLENGE IN GROWING
                                            YOUR BUSINESS

Copyright © 2012. Confidential                                       3
CRITEO ALLOWS CLIENTS TO RUN THEIR DISPLAY
                    ACCORDING TO THEIR KPIS. AND DOES THE REST

                          new users              active users            dormant users


                                      visitors   shoppers       buyers




CPC                        $1.35                 $0.50                    $0.75
 Copyright © 2012. Confidential
BACK TO THE DAILY WORKOUT!
                                           SOME EASY RULES


                                                AIM FOR TWO,
                                              AND YOU‘LL END
                                                UP WITH ONE!




                                       ONE CLIENT PER DAY,
                                         NO MATTER WHAT!

Copyright © 2012. Confidential                               5
PLANNING & SCALING!
                                 KNOWING WHAT WHERE AND HOW YOU HUNT


                                                      80% of the speed and
                                                      scale comes from
                                                      knowing what to do –
                                                      every day
                                                      •  Prospecting: what is a client
                                                         and the according pitch
                                                      •  Focus: ‚No‘ or ‚not yet‘ are
                                                         your best friends
                                                      •  Avoid channel conflicts with
                                                         clear Roles and
                                                         Responsibilities among
                                                         salesteams.
                                                      •  Think, execute, recalibrate



Copyright © 2012. Confidential                                                           6
PLANNING & SCALING



                                 SALES PEOPLE ARE SMART,
                                 YOUR CHALLENGE IS TO SET
                                     AND IMPLEMENT RULES
                                  MAKING SALES TO CLIENTS
                                  EASIER THAN SALES INSIDE


                                     THINK YOUR INCENTIVATION
                                     MODEL THROUGH AND BE READY
                                     TO REVAMP NEXT PERIOD ONCE
                                     YOUR SALES TEAM HAS
                                     DISCOVERED THE SOFT SPOTS.




Copyright © 2012. Confidential                                    7
FIRST THINGS FIRST!




                                 START ON THE TOP OF
                                 YOUR LIST – EVERYDAY!


                                          WHEN YOU ARE THROUGH WITH
                                      1   THAT AND BEFORE CLIENTS ARE
                                          STARTING TO GET ANNOYED,

                                          MOVE TO NEXT POSITION IN
                                      2   THE LIST.



Copyright © 2012. Confidential                                       8
GET YOUR TEAM TO SET THE RIGHT PRIORITIES!


                                                      ONLY ASK ABOUT THE BIG
                                                   CLIENTS ON TOP OF THE LIST




                                                                ASK TO SET UP
                                                               MEETINGS FOR
                                                               YOU WHEN YOU
                                                                  ARE IN TOWN
                                                                 (NEXT WEEK?)




                                                   PUT A HITLIST ON THE WALL +
                                                      CELEBRATE SUCCESS!!!…


Copyright © 2012. Confidential                                               9
FOOT IN THE DOOR VS.!
                                                     DOOR IN THE FACE
                In a world full of noise, there might be no more
         time for a full elevator pitch, so get to your recipients quickly


                                        Acid tests:
                                        •  Do you get client’s attention
                                           within a LinkedIn contact
                                           message
                                        •  Do your parents/kids understand
                                           what your product does?




Copyright © 2012. Confidential                                               10
IT‘S ABOUT UNDERSTANDING CLIENTS BUSINESS!
          PLUS PEOPLE LIKE YOU TO TAKE INTEREST IN THEM




   SO BE




Copyright © 2012. Confidential                        11
BEE A BUSY BEE…



                                 Since luck seems to strike
                                          randomly,
                                 … you do well, giving your
                                    luck some exposure
                                     … and be there,
                                      when it strikes.

Copyright © 2012. Confidential                                    12
REMEMBER




                                 One client a day!




Copyright © 2012. Confidential                   13
THANK YOU!
                                                              Robert Lang
                                                                      Criteo
                                 Managing Director Central & Eastern Europe
                                                          r.lang@criteo.com
                                          www.linkedin.com/in/RobertSLang




Copyright © 2012. Confidential
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Criteo - NOAH12 London

  • 1. HOW TO STRUCTURE SALES SUCCESSFULLY Robert Lang Managing Director Central & Eastern Europe November 6th, 2012 Copyright © 2012. Confidential
  • 2. THE SECRET OF SALES:! BASICALLY, WE ALL KNOW HOW IT WORKS … WHAT CAN HELP IS A GUIDELINE OF DAILY ROUTINE THAT HELPS US ACHIEVE WHAT WE KNOW. Copyright © 2012. Confidential 2
  • 3. GREAT PRODUCTS ! MAKE SALES EASIER •  TOP FUEL FOR SCALABLE SALES IS TO HAVE A PRODUCT •  IDEALLY ONE THAT SCALES •  IF YOUR PRODUCT DOES NOT SCALE, YOU HAVE MORE THAN JUST ONE CHALLENGE IN GROWING YOUR BUSINESS Copyright © 2012. Confidential 3
  • 4. CRITEO ALLOWS CLIENTS TO RUN THEIR DISPLAY ACCORDING TO THEIR KPIS. AND DOES THE REST new users active users dormant users visitors shoppers buyers CPC $1.35 $0.50 $0.75 Copyright © 2012. Confidential
  • 5. BACK TO THE DAILY WORKOUT! SOME EASY RULES AIM FOR TWO, AND YOU‘LL END UP WITH ONE! ONE CLIENT PER DAY, NO MATTER WHAT! Copyright © 2012. Confidential 5
  • 6. PLANNING & SCALING! KNOWING WHAT WHERE AND HOW YOU HUNT 80% of the speed and scale comes from knowing what to do – every day •  Prospecting: what is a client and the according pitch •  Focus: ‚No‘ or ‚not yet‘ are your best friends •  Avoid channel conflicts with clear Roles and Responsibilities among salesteams. •  Think, execute, recalibrate Copyright © 2012. Confidential 6
  • 7. PLANNING & SCALING SALES PEOPLE ARE SMART, YOUR CHALLENGE IS TO SET AND IMPLEMENT RULES MAKING SALES TO CLIENTS EASIER THAN SALES INSIDE THINK YOUR INCENTIVATION MODEL THROUGH AND BE READY TO REVAMP NEXT PERIOD ONCE YOUR SALES TEAM HAS DISCOVERED THE SOFT SPOTS. Copyright © 2012. Confidential 7
  • 8. FIRST THINGS FIRST! START ON THE TOP OF YOUR LIST – EVERYDAY! WHEN YOU ARE THROUGH WITH 1 THAT AND BEFORE CLIENTS ARE STARTING TO GET ANNOYED, MOVE TO NEXT POSITION IN 2 THE LIST. Copyright © 2012. Confidential 8
  • 9. GET YOUR TEAM TO SET THE RIGHT PRIORITIES! ONLY ASK ABOUT THE BIG CLIENTS ON TOP OF THE LIST ASK TO SET UP MEETINGS FOR YOU WHEN YOU ARE IN TOWN (NEXT WEEK?) PUT A HITLIST ON THE WALL + CELEBRATE SUCCESS!!!… Copyright © 2012. Confidential 9
  • 10. FOOT IN THE DOOR VS.! DOOR IN THE FACE In a world full of noise, there might be no more time for a full elevator pitch, so get to your recipients quickly Acid tests: •  Do you get client’s attention within a LinkedIn contact message •  Do your parents/kids understand what your product does? Copyright © 2012. Confidential 10
  • 11. IT‘S ABOUT UNDERSTANDING CLIENTS BUSINESS! PLUS PEOPLE LIKE YOU TO TAKE INTEREST IN THEM SO BE Copyright © 2012. Confidential 11
  • 12. BEE A BUSY BEE… Since luck seems to strike randomly, … you do well, giving your luck some exposure … and be there, when it strikes. Copyright © 2012. Confidential 12
  • 13. REMEMBER One client a day! Copyright © 2012. Confidential 13
  • 14. THANK YOU! Robert Lang Criteo Managing Director Central & Eastern Europe r.lang@criteo.com www.linkedin.com/in/RobertSLang Copyright © 2012. Confidential
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  • 16. - w . a-o f ec. m w wn hc n r e o o en c - wt ro n ac n r c ti . m/o ho f e e tc e en - w .cb o. m/O H o f ec w wf e o k o N A C n r e a c en