Social Responsibility plan for neighborhood grocery store. Presented in Nov/2008 at U.C.Berkeley Extension CSR class

1. Grocery store
Corporate Social
Responsibility
UC Berkeley Extension
Business Ethics and Corporate Responsibility Marcia Marcondes da Silva
EDP 308486 November 17, 2008

2. Neighborhood Grocery
Store Profile
• Sale of organic products
– produce, preserves, cheeses, bakery,
frozen home-made food
• Concerned with the environment
• Respect to stakeholders

3. Stakeholders
Local farms City/State
Customers government
Employees
Local cooks
Non-perishable
Local preserve products
Surrounding suppliers
population and cheese
producers

4. CSR Actions
Farms/Preserve and
Cheese producers/Cooks
Long-term
relationship
Buying local

5. CSR Actions
Recycle Environment
Reuse
Reduce

6. Practice and
encourage
inclusive actions CSR Actions
and behaviors
Employees
Empowerment
Employee’s
bonuses vs.
company’s profit

7. CSR Actions
Business/Employees
Prohibited
•acceptance of any kind of
bribe
Respect
•management intimidation
•child employment •people’s rights
•slave work conditions •natural environment
•sexual harassment •customer
Equal
opportunity
employment

8. CSR Actions
Community/Society
Company’s Payment
profit of taxes
Business
vision
First job to Work with
local
youth people
government

9. Sources
• The economist - special reports - Just good business - Jan 17th 2008 - From The
Economist print edition -
• Forbes Online - Is Corporate Social Responsibility Responsible? - Betsy Atkins -
11.28.06
• Greenbiz - Wegmans Reverses Supermarket Supply Chain, Starts Organic Farm - By
GreenBiz Staff - Published September 12, 2007
• PG&E - Energy Smart Grocer - Since 2002, EnergySmart Grocer has audited over
1,000 grocery stores on the West Coast and and delivered more than $11,000,000 in
annual savings
• Greenbiz - Massachusetts Grocers Seek to Boost Recycling of Supermarket Food
Waste -By GreenBiz Staff - Published August 29, 2005
• Greenbiz - California Grocers Recycled 2.3 Billion Pounds of Materials in 2006 - By
GreenBiz Staff - Published February 29, 2008
• Whole foods website - Company - Core values
• Trader joe’s website - Trader Who? - How we do business
• Grenner Buildings - Cub Foods Bags EPA Gold Rating for New Saint Paul Store - By
GreenerBuildings Staff - Published November 4, 2008 -
• Business Ethics and Social Responsibility class’ lectures
• A catechism on CSR - the 2007 Ernst & Young Entrepreneur of the year - By
Professor Kellie A. McElhaney - Haas School of Business - University of California,
Berkeley
• Wikipedia - Business ethics - corporate ethics policies
• The W. Edwards Deming Institute - teachings - The Deming System of Profound
Knowledge - Condensation of the 14 Points for Management

10. Questions