This document discusses Sky's strategies for attracting and retaining top talent. It addresses challenges like overseas recruitment, mobility vs empowered recruiting, and the competition for quality candidates. Sky aims to go where talent is and establish international development centers. The document also describes Sky's Software Engineering Academy, which gives young people opportunities to start careers in software engineering. It discusses people demand and supply models to support spikes and troughs in demand through graduates, apprenticeships, and augmented models. The goal is continuing flexible operations.