1. Curriculum vitae
MANDIRA ADHIKARI
Address:Burdubai , Orientalhouse Apsara ,Banksteet
Mobile: 0567846761
Email:harsikha71@gmail.com
Objectives:
To start a career in an organization that would give me an opportunity to grow professionally in
my chosen field of experience. To acquire suitable positions in your esteemed firm that will
utilize my skills, intelligence and experience for the enhancement of the firm and competence
of profession.
PROFESSIONAL EXEPERIENCE:
Company: Waitrose Supermarket, SPINNEY’S
Position: Cashier/Sales Consultant
Location: Dubai, UAE
Division: Retail
Duration: 2014 to till date
My job Responsibilities and Duties:
 Providing customers a personalized, friendly and efficient cashiering service.
 Helping customers for the good location and searching the products.
 Taking payments from costumers via cash and credit cards.
 Responsible for accurate and timely allocation of cash.
 Helping to resolve customer complaints in calm manners.
 Processing returns and refunds as required in line with company procedures.
 Responsible for the daily management of the till in the absence of the senior members.
 Training new cashier.
 Sorting, counting, and warping currency and coins.
 Complete supporting paperwork and data entry as required.
Job: sales and marketing assistant
Company: Shivapuri Saving and Credit Co-operative
Division: Retail
Location: Kathmandu, Jamal, Nepal.
My job responsibilities:
 Build professional relationships with customers in order to enhance company.
 Contacting prospective clients by phone and email.
 Satisfy the customers by fulfilling their expectation.
 Maintain good relationship to the customers.
 Engaging in different promotional activities of the company.
 Use different selling strategies to generate sales.
 Providing accurate and timely sales report.

2. Key skills and strengths:
 Hardworking, flexible, reliable and trainable.
 Strong communication and negotiation skills.
 Has an ability to solve urgent matters and work under pressure.
 Has a strong interpersonal skills and with sound knowledge and experience in sales
industry.
 Details oriented and work with high degree of accuracy.
 Exposed and interacted with the wide variety of personality.
 Active listener and a committed team player.
 Self- motivated and enthusiastic dedicated to seeing projects through to conclusion.
Achievement and Awards:
Waitrose Dubai (2 times employee of the month December 2014 and January 2015)
Waitrose Dubai (best cashier of the month September 2015)
Training Attended:
 Customer Service Training phase 1( refresher training)- may 2014
 Customer Service Training phase2 - December 2015
 First Aid Training -2015
 Basic Food Hygiene Training –April 2014
EDUCATIONAL QUALIFICATION:
 SLC (School Leaving Certificate) passed -2005
 +2 in science from Trivuwan University -2009
 BDeVS( Bachelor in Development Studies) from Kathmandu university.
Skills:
Computer literate with knowledge in MS office, typing, E-mail and operating basic office
equipment.
Personal Details:
Date of Birth : 02/12/1991
Gender : Female
Marital Status : Married
Nationality : Nepalese
Language : English, Hindi and Nepali (verbal and written)
Visa Status : Employment Visa
Profile:
I am hardworking, respectful and co-operative, with potentials to assume more responsible
positions, loyal and dedicated, and most importantly I am open to new challenges and
opportunities that I believe could be beneficial to me as well as the company.
I do hereby declare that all above information are true to my belief and knowledge. I would
carry out my duties and responsibilities to your utmost satisfaction.
MandiraAdhikari