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Achieving High-end
Agility in Large R&D
     Enterprises
               Tathagat Varma
  PMP, PRINCE2, CSM, Sr. Member IEEE
Sr. Director Business Ops, Yahoo! R&D India
Disclaimer: these are my personal
views
Topics
• A Decade of Agility
• Business impact
• Enabling Hi-end Agility
What is Agility?
• Agility is the ability to change the body's
  position efficiently, and requires the
  integration of isolated movement skills using a
  combination of balance, coordination, speed,
  reflexes, strength, endurance and stamina.
• In business, agility means the capability of
  rapidly and efficiently adapting to changes.
  Recently agility has been applied e.g. in the
  context of agile software development and
  agile enterprise.
•   http://en.wikipedia.org/wiki/Agility
Where is Agile used today?
…and where it is not?
Why do they adopt Agile?
And the results are showing…




Aa
But…
Large teams?
Distributed teams?
Large companies?
Company-wide?
Successful?
Scalable?
So…



      …with
      Agile?
What are the barriers to agile adoption?
…and what are the concerns?
Meanwhile…
Reported profit margin for S&P 500 for
last 25 years is only 5.5%




    http://runningofthebulls.typepad.com/toros_running_of_the_bull/2010/07/valuation-update.html
IT Operational Budget as Percentage of
Revenue: 2006-2011




 Source: Computer Economics, 2011
And the software budget is?
IT Budgets in Fortune 100 companies




 77     of IT budgets to
                                                          %
        just maintain
        status quo
 http://blogs.sungard.com/as_cloud/tag/top-cloud-computing/
Let‟s do some math!
 1.6%
IT Budget
              0.3%
              Of Revenue
  19%
 Software
„Savings‟ if Agile delivered…


                      10x: 0.27%
              5x: 0.24%

  2x: 0.15%
Loss in Agility

                  Business ~5-
                      6%

                    Portfolios

                  Agile Projects
                    2-10x (?)
A typical large company
Planning Horizon and Execution Cycle

                         Strategy
                         3-5 years
                          Portfolio
                          1-3 years
                         Projects
                        3-6 months
                           Sprints
                          2-4 weeks
Planning Onion
High-end Agility

  “Ability to turn the Titanic”
      “Ability to shut-down
           Fukushima”
          Agility @ scale
      Agility @ light-speed
 Agility across the organization
What is this?
Butterfly Effect
• “Predictability- Does the Flap of a Butterfly's Wings in
  Brazil Set Off a Tornado in Texas?” – Edward Lorenz,
  1972
• The butterfly effect is a term used in Chaos Theory to
  describe how tiny variations can affect giant systems, and
  complex systems, like weather patterns. The term butterfly
  effect was applied in Chaos Theory to suggest that the
  wing movements of a butterfly might have significant
  repercussions on wind strength and movements throughout
  the weather systems of the world, and theoretically, could
  cause tornadoes halfway around the world.
• What the butterfly effect seems to posit, is that the
  prediction of the behavior of any large system is virtually
  impossible unless one could account for all tiny factors,
  which might have a minute effect on the system. Thus large
  systems like weather remain impossible to predict because
  there are too many unknown variables to count.
Who is this man?




         Mohamed Bouazizi
And who is this man?
Enabling Hi-end Agility
              Product
              Creation
              Process
                           End-to-
   People
                             End
 and Teams
                          Execution

              Hi-end
              Agility
People and Teams
• Cross-functional Teamwork
• Cross-silo Collaboration
• Cultural Transformation
Cross-functional Teamwork
• Not just the traditional development teams
• Business planners, strategists, financial
  planners, marketing, sales, customer support,
  manufacturing, partners…everyone needs to
  be involved
• There are no “chicken” in this game!
Cross-silo Collaboration
• No man team is an island
• Silos lead to agency theory at work –
  “optimized parts, suboptimised whole”
• Cross-silo, or horizontal efforts ensure
  collaboration with all relevant stakeholders not
  just a given project but for the entire business
• Get as many fingerprints as required
Cultural Transformation
• Engineering teams „understand‟ concept of
  agility to an extent – other groups might not!
• Impedance mismatch between Agile
  engineering teams and traditional business
  teams
• Needs a centrally coordinated change
  management effort
Product Creation Process
• Planning process
• Decision-making process
• Innovation networks
Planning Process
• A long-term strategy sets the direction and
  pace, but could also limit agility
• Need to stay focused but flexible to changes
• A way to planning could be
  – 70%: long-term strategy
  – 20%: short-term mid-course adjustments
  – 10%: play by the ear
Decision-Making Process
• Perhaps the bane of large organizations!
• Quickening-up the process is key –
  irrespective of the outcome of decision
• More communication leads to faster and
  better decisions (and buy-in)
Innovation Networks
•   Productizing innovative ideas is true agility!
•   Democratize innovation
•   Make it safe to fail
•   It takes a village to raise a child
•   Rapid resolution of ideas
End-to-End Execution
• Agility at project-level
• Program Management
• Communication
Agility at project level
• Faster validation of hypothesis
• Minimize WIP (Work In Progress)
• Improve leadtime
Program Management
• Lockstep all functions required to build and
  launch the product
• Provide, manage and ensure two-way linkage
  between strategy and operational plans
• Optimize the „whole‟, a la Lean
Communication
• Highly underrated at team level
• Execs need actionable communication
So, where is Agile in Gartner Hype Cycle?
Conclusions
• There is loss of agility in large
  organizations – project-level benefits
  don‟t amplify at business level
• This is not just about applying agile / lean
  principles to software development team
  alone – we need to create „butterfly
  effect‟
• Hi-end agility can be achieved by
  creating interlock of people, process and
  execution on top of project-level agility
References
•   State of Agile Development Survey 2010,
    http://www.versionone.com/pdf/2010_State_of_Agile_Development_Survey_Resul
    ts.pdf
•   http://www.ambysoft.com/surveys/
•   http://www.wealthscribe.com/?p=70
•   http://anagilestory.com/2011/07/20/can-agile-work-in-big-organizations/
•   Predictability: Does the Flap of a Butterfly's Wings in Brazil Set Off a Tornado in
    Texas? – Edward Lorenz, 1972,
    http://eapsweb.mit.edu/research/Lorenz/Butterfly_1972.pdf
•   Why Agile doesn‟t sell with Management, 21-Jul-2009,
    http://managewell.net/?p=550
•   http://www.wisegeek.com/what-is-the-butterfly-effect.htm
•   http://managewell.net/?p=1118
•   http://www.infoq.com/interviews/larman-scrum-large-organizations
Thanks!




             Twitter: @tathagatvarma
            Blog: http://managewell.net
        Email: tathagat.varma@gmail.com
Presentations: http://www.slideshare.net/managewell

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Achieving Hi-end Agility in Large R&D Enterprises

  • 1. Achieving High-end Agility in Large R&D Enterprises Tathagat Varma PMP, PRINCE2, CSM, Sr. Member IEEE Sr. Director Business Ops, Yahoo! R&D India
  • 2. Disclaimer: these are my personal views
  • 3. Topics • A Decade of Agility • Business impact • Enabling Hi-end Agility
  • 4. What is Agility? • Agility is the ability to change the body's position efficiently, and requires the integration of isolated movement skills using a combination of balance, coordination, speed, reflexes, strength, endurance and stamina. • In business, agility means the capability of rapidly and efficiently adapting to changes. Recently agility has been applied e.g. in the context of agile software development and agile enterprise. • http://en.wikipedia.org/wiki/Agility
  • 5. Where is Agile used today?
  • 6. …and where it is not?
  • 7. Why do they adopt Agile?
  • 8. And the results are showing… Aa
  • 16. So… …with Agile?
  • 17. What are the barriers to agile adoption?
  • 18. …and what are the concerns?
  • 20. Reported profit margin for S&P 500 for last 25 years is only 5.5% http://runningofthebulls.typepad.com/toros_running_of_the_bull/2010/07/valuation-update.html
  • 21. IT Operational Budget as Percentage of Revenue: 2006-2011 Source: Computer Economics, 2011
  • 22. And the software budget is?
  • 23. IT Budgets in Fortune 100 companies 77 of IT budgets to % just maintain status quo http://blogs.sungard.com/as_cloud/tag/top-cloud-computing/
  • 24. Let‟s do some math! 1.6% IT Budget 0.3% Of Revenue 19% Software
  • 25. „Savings‟ if Agile delivered… 10x: 0.27% 5x: 0.24% 2x: 0.15%
  • 26. Loss in Agility Business ~5- 6% Portfolios Agile Projects 2-10x (?)
  • 27. A typical large company
  • 28. Planning Horizon and Execution Cycle Strategy 3-5 years Portfolio 1-3 years Projects 3-6 months Sprints 2-4 weeks
  • 30. High-end Agility “Ability to turn the Titanic” “Ability to shut-down Fukushima” Agility @ scale Agility @ light-speed Agility across the organization
  • 32. Butterfly Effect • “Predictability- Does the Flap of a Butterfly's Wings in Brazil Set Off a Tornado in Texas?” – Edward Lorenz, 1972 • The butterfly effect is a term used in Chaos Theory to describe how tiny variations can affect giant systems, and complex systems, like weather patterns. The term butterfly effect was applied in Chaos Theory to suggest that the wing movements of a butterfly might have significant repercussions on wind strength and movements throughout the weather systems of the world, and theoretically, could cause tornadoes halfway around the world. • What the butterfly effect seems to posit, is that the prediction of the behavior of any large system is virtually impossible unless one could account for all tiny factors, which might have a minute effect on the system. Thus large systems like weather remain impossible to predict because there are too many unknown variables to count.
  • 33. Who is this man? Mohamed Bouazizi
  • 34. And who is this man?
  • 35. Enabling Hi-end Agility Product Creation Process End-to- People End and Teams Execution Hi-end Agility
  • 36. People and Teams • Cross-functional Teamwork • Cross-silo Collaboration • Cultural Transformation
  • 37. Cross-functional Teamwork • Not just the traditional development teams • Business planners, strategists, financial planners, marketing, sales, customer support, manufacturing, partners…everyone needs to be involved • There are no “chicken” in this game!
  • 38. Cross-silo Collaboration • No man team is an island • Silos lead to agency theory at work – “optimized parts, suboptimised whole” • Cross-silo, or horizontal efforts ensure collaboration with all relevant stakeholders not just a given project but for the entire business • Get as many fingerprints as required
  • 39. Cultural Transformation • Engineering teams „understand‟ concept of agility to an extent – other groups might not! • Impedance mismatch between Agile engineering teams and traditional business teams • Needs a centrally coordinated change management effort
  • 40. Product Creation Process • Planning process • Decision-making process • Innovation networks
  • 41. Planning Process • A long-term strategy sets the direction and pace, but could also limit agility • Need to stay focused but flexible to changes • A way to planning could be – 70%: long-term strategy – 20%: short-term mid-course adjustments – 10%: play by the ear
  • 42. Decision-Making Process • Perhaps the bane of large organizations! • Quickening-up the process is key – irrespective of the outcome of decision • More communication leads to faster and better decisions (and buy-in)
  • 43. Innovation Networks • Productizing innovative ideas is true agility! • Democratize innovation • Make it safe to fail • It takes a village to raise a child • Rapid resolution of ideas
  • 44. End-to-End Execution • Agility at project-level • Program Management • Communication
  • 45. Agility at project level • Faster validation of hypothesis • Minimize WIP (Work In Progress) • Improve leadtime
  • 46. Program Management • Lockstep all functions required to build and launch the product • Provide, manage and ensure two-way linkage between strategy and operational plans • Optimize the „whole‟, a la Lean
  • 47. Communication • Highly underrated at team level • Execs need actionable communication
  • 48. So, where is Agile in Gartner Hype Cycle?
  • 49. Conclusions • There is loss of agility in large organizations – project-level benefits don‟t amplify at business level • This is not just about applying agile / lean principles to software development team alone – we need to create „butterfly effect‟ • Hi-end agility can be achieved by creating interlock of people, process and execution on top of project-level agility
  • 50. References • State of Agile Development Survey 2010, http://www.versionone.com/pdf/2010_State_of_Agile_Development_Survey_Resul ts.pdf • http://www.ambysoft.com/surveys/ • http://www.wealthscribe.com/?p=70 • http://anagilestory.com/2011/07/20/can-agile-work-in-big-organizations/ • Predictability: Does the Flap of a Butterfly's Wings in Brazil Set Off a Tornado in Texas? – Edward Lorenz, 1972, http://eapsweb.mit.edu/research/Lorenz/Butterfly_1972.pdf • Why Agile doesn‟t sell with Management, 21-Jul-2009, http://managewell.net/?p=550 • http://www.wisegeek.com/what-is-the-butterfly-effect.htm • http://managewell.net/?p=1118 • http://www.infoq.com/interviews/larman-scrum-large-organizations
  • 51. Thanks! Twitter: @tathagatvarma Blog: http://managewell.net Email: tathagat.varma@gmail.com Presentations: http://www.slideshare.net/managewell