The Eye tracking tool helps Clients, Marketing Managers, Ad Agencies and Researchers
to better understand the advertisement prior to the launch
Majestic MRSS had conducted a customised Pre-testing research for famous detergent
brand where performance of print advertisement (Hindi / Kanada) was done by analyzing respondent’s level of attention, brand linkage, where respondents look at and
which parts of the ad they ignore
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A case study on Market Research for Brand communication for a detergent powder, using eye tracking
1. Case Study
Brand communication for a detergent
powder
Marketing Challenge:
The Eye tracking tool helps Clients, Marketing Managers, Ad Agencies and Researchers
to better understand the advertisement prior to the launch
Majestic MRSS had conducted a customised Pre-testing research for famous detergent
brand where performance of print advertisement (Hindi / Kanada) was done by
analyzing respondent’s level of attention, brand linkage, where respondents look at and
which parts of the ad they ignore.
MMRSS’ Approach:
In a study to understand the audience response to media advertisement, advertisement
was tested amongst 70 males and females, SEC A & B in the age bracket of 30-55. By
breaking down the ad’s flow of Attention and flow of Emotion we identified weak spots
within ad to improve performance.
Results:
One of the analysis came out which could have impacted negatively for the
advertisement where 26% respondents perceived the hands used in advertisement to
be male hands and disliked the ideas of Indian males washing clothes. 50% of
respondents felt that the dirt, or half clean shirt or yellow color didn’t appeal to them.
2. 51%
10%
31%
4% 1% 1%
43%
10%
35%
8%
3% 3%
63%
10%
27%
0%
20%
40%
60%
80%
Total =
70
Hindi =
40
36%
26%
11%
23%
3% 1% 6% 1%
10%
40%
20%
23%
5% 3% 10% 3%
70%
7%
23%
0%
20%
40%
60%
80%
100%
Kannada =30
Hindi = 40
Total = 70
Elements in the advertisement catch attention
We pulled out the key moments
like whiteness of Shirt followed by
the packaging of the product which
was not only liked by maximum
respondents.
Like about this ad
40 % of Hindi respondents found
that the advertisement was
creative but practical however
they could more relate to old
name than new one. We also
analyzed how much they
remembered the ad and what did
they interpreted of it.
Overall Rating to the ad
1%
4%
10%
29% 27%
29%
3%
5%
8%
25%
20%
40%
3%
13%
33%
37%
13%
0%
10%
20%
30%
40%
50%
5 6 7 8 9 Very Much
liked
Total = 70
Hindi =
40
3. Result/Outcome of the study
Overall Ad was highly successful in conveying 2 standard messages:
Company has given an attractive look to its new packaging.
Removal of yellowish layers also created impact on respondents mind as it clearly
conveyed that it has capability and strength to remove dirt.
By using detergent old shirt will get transformed into a new shirt
Whereas message behind shirt and hands remains faint
How was the Result/Outcome of the study beneficial for the Client
The use of eye tracking enabled the client to detect hot spots in the different
advertisements that attracted the most eyeballs. They were able to fine tune this
breakout by males, females, SEC and in different age brackets and to select the most
appropriate advertisement for their target audience.
Steps taken by the client post the result or outcome shared with the client
The advertisement was modified to get better attention of target audience. The highest
eye catching spots where highlighted while the ones which gave negative impact where
modified.
About Majestic MRSS:
Majestic MRSS is more than a decade old full service market research company with
clients in the Pharmaceutical, Healthcare, FMCG/CPG, Automotive, Information
Communications and Technology (ICT), Hospitality & Retail, Media sectors. MMRSS has
its presence in fifteen countries in Middle East and Asia. Majestic MRSS has always been
at the forefront of technology as an emerging force in Asia and the Middle East in the
last decade. To learn more visit www.mmrss.com
Contact us:
Majestic Market Research Support Services Ltd.
160 A Prem Chaya Building,
LBS Marg, besides Rock On boutique,
Besides Taximan Colony, Kurla (West).
T: +91 2226540719
Raj Sharma : +91 9322105830
info@mmrss.com