Mgmt 557-2

Syllabus – MGMT 557 Organizational Culture

January 2012 Session

(January 9, 2012 – March 4, 2012 – 8 week class)

Course Syllabus

Textbooks and syllabus are subject to change each session.
Students are responsible for using the appropriate textbook
and syllabus. Instructors may modify assignments.

Course Description

This course examines the fundamental concepts, theories, models, and analyses of organizational
culture. The course reviews external survival issues such as:

Mission, goals, structure and measurement

Internal integration issues

Assumptions about human behavior in organizations
Effective leadership and its relationship to organizational culture

Required Text and Resources:

Course Description

This course examines the fundamental concepts, theories, models, and analyses of organizational
culture. The course reviews external survival issues such as:

Mission, goals, structure and measurement
Internal integration issues

Assumptions about human behavior in organizations
Effective leadership and its relationship to organizational culture

Course Objectives

Describe organizational culture and its impact on effectiveness.

Identify and apply major ways of understanding organizational culture.

Synthesize how leaders begin culture creation.
Formulate how leaders embed and transmit culture.

MGMT 557 Syllabus January 2012

Required Text and Resources:

Title: Organizational Culture and Leadership
Author: Edgar Schein
Publisher: John Wiley and Sons, Inc
Ed/Year: 3rd edition / 2004
ISBN-13: 9780787968458

Organizational Culture Inventory (OCI) Online Real-Time Feedback version (Must be purchased from
Benedictine University bookstore by calling 630-829-6010)

Suggested Text and Resources

Text: DEC is Dead: Long Live DEC
Author: Edgar Schein
Publisher: Berrett-Koehler Publishers, Inc., 2003

Course Requirements

Discussion Forums provide for a collaborative learning experience where class participants share
their experiences and analysis relative to the concepts covered each week. Members have access to
each others responses and are encouraged to engage in a dialogue (al be it written exchange) for
deeper understanding and use of concepts. Each week, one Discussion assignment on topics related to
concepts of that week will be assigned. To receive a minimum passing grade, you must make a
posting (an initial response) by midweek and a response to at least one other posting by the end of
the week which must be on two separate days, however, I hope each of you make more than two
postings and really get into the heart of the discussions.

NOTE: Only discussions threads posted by 11:00pm CST on Sunday of the week they are due will
count for grading purposes.
Course Polices: You are encouraged to access this course 3 to 5 times per week. By doing so you will
be able to actively participate in the Discussion Forums, complete your assignments and access
announcements in a timely manner. Assignments are to be submitted by the due date listed on the
course schedule. Late assignments will be penalized.

Week Title Assignments

Reading

Complete the OCI and score it
specifically to your current organization
01 Organizational Culture or a recent experience.
Schein, Chapters 1-6

Week 01 Multimedia


Week 01 Discussion - Personal Experiences

Think about personal experiences
where as a leader, you imposed
your values or beliefs on others.
Recall the experience and the
result.

Week 01 Written Assignment -
Organizational Culture Inventory

Complete the Organizational Culture Inventory.
Discuss, analyze and indicate how it reflects
different levels of culture and culture concepts.
Discuss, analyze the two cases in Chapter 03;
report out.

Then, describe the organization that you
analyzed using the OCI. This time analyze the
organization in terms of mission, goals, means,
measurements, and remedial processes

1. In terms of organizations adaption
to the external environment.
2. Similar analysis focusing on
managing internal integration using
the concepts.

This paper should be between 5-10 pages and
be written in APA style.

This assignment will be due at the end of
Week 02.

Week 01 Team Assignment - Virtual Team
Formation

Review the Course Materials page for
information on your final project!

In Week 07 and Week 08 of this course, there
will be a discussion and written assignment
based on Cultural Assessments. Acclimate


yourself with these assignments so that you
are prepared to incorporate past learning
experiences from Weeks 01-06.

Discussion Assignment:

Create a PowerPoint presentation based on
your Cultural Assessment final deliverable.
This presentation should consist of 5-10 slides
and should contain specific information relating
to the information learned in this course. The
Notes section of the PowerPoint will be
particularly important.

No more than 1 slide should be spent
describing the background of the company.
The majority of the information contained in the
presentation should be analysis of
organizational culture.

Written Assignment:

Your final written assessment consists of two
sections.

As a future leader in your organization, do a
cultural assessment. Pay special attention to
the 10 Step Intervention in Chapter 17 and
incorporate pieces from your Weeks 01-06
assignments as you create this portion of the
paper.

Again, in your future role as a leader, do an
assessment in learning and leading quality.
Develop a specific plan for your own future,
personal development. Refer to Chapter 19 as
you create this portion of the paper.

This paper should be no more than 10 pages
and be written in APA style.

Week 02 Discussion - Culture and
Organizational Effectiveness
02 Cultural Effectiveness

After you have completed the OCI,


think about the most effective
organization that you have been a
part of or had the opportunity to
observe. Now think about the least
effective organization that you have
been a part of or had the
opportunity to observe.

Compare and contrast the two
organizations. What is the
relationship between culture and
organizational effectiveness?
Reflect about how you felt working
in those two types of cultures.

Organizational Culture Inventory

Complete the Organizational Culture Inventory.
Discuss, analyze and indicate how it reflects
different levels of culture and culture concepts.
Discuss, analyze the two cases in Chapter 03;
report out.

Then, describe the organization that you
analyzed using the OCI. This time analyze the
organization in terms of mission, goals, means,
measurements, and remedial processes

1. In terms of organizations adaption
to the external environment.
2. Similar analysis focusing on
managing internal integration using
the concepts.

This paper should be between 5-10 pages and
be written in APA style.

This assignment will be due at the end of
Week 02.

Reading - Schein, Chapters 7-10
03 Cultural Assumptions


Week 03 Multimedia

Week 03 Written Assignment - Management
Styles

For this week's individual
assignment, complete the following
two analyses.

Describe the management styles in
your organization using McGregor's
Theory X and Y assumptions.
Compare and contrast
organizations in terms of
McGregor's Theory X and Y and
implications of them for employee
satisfaction and performance.

Then, do an analysis of the same
organization using Hofstede's
concepts of Individualism,
Tolerance for Ambiguity, Power
Distance, and Masculinity.
(Chapter 10)

This paper should be between 5-7
pages and be written in APA style.

Week 03 Team Assignment - The Five
Elements of External Adaptation

In your teams, discuss the applications of the
five elements of external adaptation in your
individual organizations.

Submit a document that includes a description
of each of the five elements from a different
organization represented in the group. For
example, the first team member should choose
a single element and describe that element in
terms of their organization. The next team
member should choose a different element and
describe it in terms of their specific
organization. This process should continue
until all team members have shared an
experience. Team members can contribute


twice in order to ensure that all five elements
have been described.

Submit your document to the Team Drop Box
at the end of Week 04.

Week 04 Discussion - McGregor and
Hofstede

McGregor's Theory X and Theory Y
concepts were first published in
1960. Now 50 years later, what is
your thinking on whether
organizations are any closer to
Theory Y concepts?

Further, how do Hofstede's Cultural
Dimensions relate to Theory X and
Theory Y?

Week 04 Team Assignment - The Five
Elements of External Adaptation

In your teams, discuss the applications of the
04 McGregor and Hofstede five elements of external adaptation in your
individual organizations.

Submit a document that includes a description
of each of the five elements from a different
organization represented in the group. For
example, the first team member should choose
a single element and describe that element in
terms of their organization. The next team
member should choose a different element and
describe it in terms of their specific
organization. This process should continue
until all team members have shared an
experience. Team members can contribute
twice in order to ensure that all five elements
have been described.

Submit your document to the Team Drop Box
at the end of Week 04.



Characteristics of an Organization

Reflecting back on your
organization (from the OCI); find
historical data which would help to
understand the assumptions, goals
and ideas of the founders of the
organization. Then relate the
current values and assumption of
Creating Organizational the organization; relate them back
05 Cultures - The Role of to the founders. (Refer to the
Leadership chapter on How Founders/Leaders
Create Organizational Cultures.)

Examine the reward system, the
control system, the
communications, and formal
statements that characterize the
organizational leaders. (Refer to
the chapter on How Leaders
Embed and Transmit Culture.)

This paper should be between 5-10
pages and be written in APA style.

Week 06 Discussion - Story

Describe a story from your
organization that clearly contributes
06 Culture Creation to the embedded culture. How
does that story impact today's
culture?


Week 07 Written Assignment - Cultural
07 Culture and Change Assessment

Your final written assessment
consists of two sections.


As a future leader in your
organization, do a cultural
assessment. Pay special attention
to the 10 Step Intervention in
Chapter 18 and incorporate pieces
from your Weeks 01-03
assignments as you create this
portion of the paper.

Again, in your future role as a
leader, do an assessment in
learning and leading quality.
Develop a specific plan for your
own future, personal development.
Refer to Chapter 20 as you create
this portion of the paper.

This paper should be no more than
10 pages and be written in APA
style.


Week 08 Discussion - Cultural Assessment
PowerPoint Presentation

Create a PowerPoint presentation
based on your Cultural
Assessment final deliverable. This
presentation should consist of 5-10
slides and should contain specific
information relating to the
information learned in this course.
08 Cultural Humility
The Notes section of the
PowerPoint will be particularly
important.

No more than 1 slide should be
spent describing the background of
the company. The majority of the
information contained in the
presentation should be analysis of
organizational culture.


Team Evaluations

Benedictine Student Survey

Library Resources

The primary mission of the Benedictine University Library is to provide library resources and services
that support the Benedictine University community and meet its academic and research needs. To
support our mission, the Library has made provisions for all students to gain access to important
academic resources through the Benedictine Library Website. As you begin your academic journey
please take note of these key concepts that will affect that access:

Entry into academic databases and most Library resources must be made through the

Benedictine Library Website at www.ben.edu/library

Within one week of your official enrollment your patron information will be automatically

entered into the library system, where once entered, you will be able to check out books and

access databases

When off-campus you will be prompted by authentication software (a proxy server) to provide

your Library ID number and last name to access article databases and request books. This

software proxy server confirms that you are a current Benedictine University student and thus

allowed access

Your Library ID number is a combination of the Benedictine Library prefix 2281100 and your

seven-digit student ID number (also called your “b” number). Thus 2281100XXXXXXX is

the Library ID number with X’s being the seven digit student number. This number is

prominently located just below the barcode on your Benedictine ID card

Tutorials on the Research Process including basic Library skills and Web-based Resource

Guides are available on the Library Website http://www.ben.edu/library/. Click on Reserves &

course support or simply follow the link http://www.ben.edu/library/course_support/index.asp

Additional Library information and tutorials are available on the Library Website by clicking on

How do I?...(Help & FAQs) or simply follow the link http://www.ben.edu/library/help/index.asp

For further information on any aspect of Library resources and access please call or write the

Benedictine Library Reference Desk at 630-829-6057 or libref@ben.edu. Please take note of

Library hours and staff directory located on the Library Website under About the Library and
feel free to contact us about any concern or need you might have.


Late Assignments

Per University policy, assignments cannot be accepted by an instructor after the last day of the
course. In the event of extenuating circumstances, please see the information regarding the
Incomplete Policies and Procedures.

Incompletes: Policy and Procedures

Under extraordinary circumstances, when a student is unable to complete all course assignments
by the final date of the session, a grade of 'I'(Incomplete) may be requested by the student and
issued with the permission of the instructor. In order to be eligible for an Incomplete, a student
must be performing satisfactorily in the course, have completed a substantial portion of the course
and be in good academic standing.

Online students may have as many as 28 days in which to complete their work and submit for a
final grade from the instructor. Incomplete grades not addressed by students will become an “F”
unless the student has removed it. It is the student’s responsibility to complete all course
requirements.

University Academic Honesty Policy

The search for truth and the dissemination of knowledge are the central missions of a university.
Benedictine University pursues these missions in an environment guided by our Roman Catholic
tradition and our Benedictine Heritage.

Integrity and honesty are therefore expected of all University students. Actions such as cheating,
plagiarism, collusion, fabrication, forgery, falsification, destruction, multiple submission,
solicitation, and misrepresentation are violations of these expectations and constitute
unacceptable behavior in the University community.

To access the complete Academic Honesty Policy, which includes student responsibility,
responsibility and authority of faculty, violations, reporting and communicating, responsibilities of
the provost, appeals, composition of the academic appeals board, procedures of the academic
appeals board, and records, please select the following link: www.ben.edu/ahp

Services for Students with Disabilities

Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of
1990 prohibit discrimination against individuals with disabilities by standing provision of
reasonable accommodations to make programs and activities accessible to qualified individuals
with disabilities.

If you have a documented learning, psychological, or physical disability, you may be eligible for
reasonable academic accommodations or services. To request accommodations or services, please
contact the Student Success Center, Krasa Center - 012A, 630-829-6340. All students are
expected to fulfill essential course requirements. The University will not waive any essential skill or
requirement of a course or degree program.


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