Where Do Driver Behaviour Telemetry Systems Fit in to the Risk Management Process for Commercial Motor Fleets?

1. Where Do Driver
Behaviour Telemetry
Systems Fit in to the Risk
Management Process for
Commercial Motor Fleets?

2. 2
Agenda
•What is driver behaviour telemetry?
•Where does driver behaviour telemetry fit
into a work-related road risk management
programme?
•Key success factors
•Practical examples
•Summary

3. 3

4. 4
What is driver behaviour
telemetry?
•Measurement of:
•Braking & Acceleration
•Cornering & lane changing
•Speed Vs. posted speed limit
•Fatigue
•Driver feedback
•Standardisation?
•Benchmarking

5. Where does driver behaviour fit
into a work-related road risk
management programme?
5

6. 6
Organisational
Proven
Theoretical
The risk management process

7. 7
Eliminate
Substitute
Reduce
The risk management process

8. 8
The risk management process
Driver Feedback
Driver Monitoring

9. 9
Key success factors
Who cause crashes?
Managers
or
Drivers?

10. 10
Key success factors
•The difference between a private motorist
and a fleet driver
•Management
•Culture

11. 11
Practical examples
•Medium Commercial Vehicles, UK based
•Visiting customer sites to collect items
•Company A – Driver behaviour telemetry
•Company B – Extensive work-related road
risk management programme / proactive
management / driver behaviour telemetry

12. Company A
0
100
200
300
400
Speeding >10mph over the posted limit
12
1 speeding event every 515 miles

13. Company B
0
500
1,000
1,500
2,000
2,500
36 41 46 51 4 9 14 19 24
Week number 2012/3
Speeding >5mph over the posted limit
13
1 speeding event every 944 miles

14. Company B
0
1
2
3
4
5
6
7
36 41 46 51 4 9 14 19 24
Violationspervehicle
Week number 2012/3
Speeding >5mph over the posted limit
14

15. Company B
0
100
200
300
400
500
08.09 09.10 10.11 11.12 12.13
Insurance Year
Number of collisions
15

16. Company B
16

17. 17
Case study – Rentokil Initial
• 250 vehicle trail
• Based on “good” & “bad”
depots in urban & rural
areas
• 1,250 vehicle control
group
17

18. Case study – Rentokil Initial
Own damage incident rate
0.0
1.0
2.0
3.0
4.0
Control
ZFI
18*data from Rentokil Initial
66% reduction

19. Case study – Rentokil Initial
Third Party incident rate
0.0
0.2
0.4
0.6
0.8
1.0
Control
ZFI
19
Represents a 53% reduction in claims cost
*data from Rentokil Initial
72% reduction

20. Summary
20

21. 21
Contact details
Andy Price
Practice Leader – Europe, Motor Fleet
Zurich Risk Engineering
Email andrew.price@uk.zurich.com
Tel +44 (0)7734 336 571

22. Where Do Driver
Behaviour Telemetry
Systems Fit in to the Risk
Management Process for
Commercial Motor Fleets?