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Topic 3
Leadership Style
Leadership: Theory and Practice:
Chapter 4 Style Approach
Introduction to Leadership: Concepts and Practice:
Chapter 3 Recognizing Your Philosophy and Style of Leadership

© 2012 SAGE Publications, Inc.
Discussion Questions
• What is your philosophy of leadership?
• What are your beliefs about human
behavior?
• What sort of leader are you: authoritarian,
democratic, or laissez-faire?

© 2012 SAGE Publications, Inc.
Views of Human Behavior
• Fundamental question of human behavior:
Do people like work or do they try to avoid it?
• Douglas McGregor believed managers had
two views of human nature with very different
assumptions:

oTheory X
oTheory Y
© 2012 SAGE Publications, Inc.
Assumptions of Theory X
1. People dislike work & will try to avoid it.
2. People need to be directed & controlled.
3. People want security, not responsibility.
What implications does Theory X have
for leaders & organizations?

© 2012 SAGE Publications, Inc.
Assumptions of Theory Y
1. People don’t inherently dislike work; doing
work is as natural as play.
2. People will show responsibility & selfcontrol toward goals to which they are
committed.
3. People accept & seek responsibility.
What implications does Theory Y
have for leaders & organizations?
© 2012 SAGE Publications, Inc.
McGregor’s Theory X & Y Managers
According to McGregor, managers can be grouped
depending on how they view their workers.
He called the two types of manager:
• Theory X managers – these link closely to
autocratic management
• Theory Y managers – these link closely to
democratic management
© 2012 SAGE Publications, Inc.
Styles of Leadership
• Autocratic/Authoritarian
• Paternalistic
• Democratic
• Laissez-faire
© 2012 SAGE Publications, Inc.
Autocratic (authoritarian)
Features of autocratic management:
• The manager retains control and takes all the decisions
• There is little consultation with workers
• Subordinates are expected to obey instructions
Benefits:

Drawbacks:

• Autocratic management allows
quick decisions to be made
• Often necessary during crisis
situations
• Can ensure that the direction of
the organisation remains in line
with organisational objectives

• Workers may become dependent
on the managers
• Little creativity is encouraged
• Employees may not be given the
opportunity to express their ideas
• May lead to workers feeling
ignored or demotivated
Authoritarian Style
• Like Theory X, Authoritarian leaders perceive
subordinates as needing direction.
• Authoritarian leaders exert influence & control
over group members.
o Communication is top-down.
o The agenda is set by the leaders.
o Praise/criticism is given freely, but it is based on
personal standards.

© 2012 SAGE Publications, Inc.
Outcomes of Authoritarian Style
• Positive Outcomes:
o Efficient & productive
o More can be accomplished in a short period of time

• Negative Outcomes:
o Fosters dependence, submissiveness, &
decreases individuality
o Can create hostility & discontent

© 2012 SAGE Publications, Inc.
Paternalistic
Features of paternalistic management:
• Similar to autocratic management but the leader makes decisions based
on the best interests of the workers
• Managers take most of the responsibility for decision making although
there may be some consultation with workers
Benefits:

Drawbacks:

• Employees feel valued
• The workers may be persuaded
that the decisions made are in their
best interests

• Little scope for employees to make
decisions
• There is still a ‘them and us’ culture
with paternalistic management
Democratic
Features of democratic management:
• Employees are encouraged to participate in and influence decision
making e.g. through suggestions schemes, quality circles and worker
directors
• Information is shared with team members
• A single-status culture is encouraged
Benefits:

Drawbacks:

• Democratic management can
gain commitment, especially
during periods of change
• Employees are more likely to
buy into decisions
• Motivation may improve

• Decision making can become
slower
Democratic Style
• Resembles assumptions of Theory Y
• Subordinates are capable of working on their
own
• Leader works with subordinates & treats
them in an egalitarian manner
• Leader does not speak down to group
members; rather, they speak on the same
level
© 2012 SAGE Publications, Inc.
Outcomes of Democratic Style
• Negative Outcomes:
oIt takes more time & commitment
than authoritarian leadership
oCan result in inefficiencies & lower
productivity

© 2012 SAGE Publications, Inc.
Outcomes of Democratic Style
• Positive Outcomes:
o Greater group member satisfaction,
commitment, & cohesiveness
o More friendliness, mutual praise, & group
mindedness
o Stronger worker motivation & greater
originality
© 2012 SAGE Publications, Inc.
Laissez-faire
Features of laissez-faire management:
• Little direction is given to the workers
• Broad guidelines may be provided but the day-to-day influence of
managers is limited
• Subordinates are free to make decisions

Benefits:

Drawbacks:

• Useful for skilled, creative and
well-trained employees
• Can motivate workers as they
have more control over their
working lives

• Decision-making can become
very time-consuming and may
lack direction
• May lead to chaos if good
teamwork, feedback and working
relationships are not evident
Laissez-Faire Style
• Dissimilar to both Theory X & Theory Y;
typically considered to be non-leadership
• The leader is nominal & only engages in
minimal influence
• Literally takes a “hands off” attitude
• The leader does not try to influence or
control the group
© 2012 SAGE Publications, Inc.
Outcomes of Laissez-Faire Style
• Very few, if any, positive outcomes
• Negative outcomes:
o

Very little accomplished

o

Group members feel directionless

o

Group members become unmotivated &
disheartened

• When, if ever, do you think laissez-faire
leadership is appropriate? Why?
© 2012 SAGE Publications, Inc.
Styles of Leadership
Leadership Styles – Geese, Eagles & Turkeys
http://www.youtube.com/watch?v=DMuawiTn26Q
Complete 3.1
Leadership Styles Questionnaire
Analyze results

© 2012 SAGE Publications, Inc.
What Is Your Style?
• No one is entirely one style or the other.
• Our styles shift, depending on the
situation.
• Leadership lies along a continuum:
o from high leader influence to low leader influence.

© 2012 SAGE Publications, Inc.
Leadership That Gets Results
(article)

• Harvard Business Review (March-April 2000)
Identifies six leadership styles …
1.The Coercive Style
2.The Authoritative Style
3.The Affiliative Style
4.The Democratic Style
5.The Pacesetting Style
6.The Coaching Style
© 2012 SAGE Publications, Inc.
Leadership That Gets Results
(article)

© 2012 SAGE Publications, Inc.
Leadership That Gets Results
(article)

© 2012 SAGE Publications, Inc.
Leadership That Gets Results
(article)

© 2012 SAGE Publications, Inc.
Factors influencing leadership style
• The personality of the manager
• The skills and abilities of the manager
• The skills and abilities of the team of workers
• The tradition and culture of the organisation
• The type of industry
• Circumstances
• The nature of the tasks being carried out
Styles of Leadership
Identify Leadership Styles
Complete Questionnaire
Put into groups

© 2012 SAGE Publications, Inc.
In Class Exercise
• Case Studies
• Review and discuss in your group and
come to consensus on answers to the
questions.
• We will compare results.

© 2012 SAGE Publications, Inc.

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MSMC BUS3180 Class 2.11.14 lecture topic 3 leadership styles

  • 1. Topic 3 Leadership Style Leadership: Theory and Practice: Chapter 4 Style Approach Introduction to Leadership: Concepts and Practice: Chapter 3 Recognizing Your Philosophy and Style of Leadership © 2012 SAGE Publications, Inc.
  • 2. Discussion Questions • What is your philosophy of leadership? • What are your beliefs about human behavior? • What sort of leader are you: authoritarian, democratic, or laissez-faire? © 2012 SAGE Publications, Inc.
  • 3. Views of Human Behavior • Fundamental question of human behavior: Do people like work or do they try to avoid it? • Douglas McGregor believed managers had two views of human nature with very different assumptions: oTheory X oTheory Y © 2012 SAGE Publications, Inc.
  • 4. Assumptions of Theory X 1. People dislike work & will try to avoid it. 2. People need to be directed & controlled. 3. People want security, not responsibility. What implications does Theory X have for leaders & organizations? © 2012 SAGE Publications, Inc.
  • 5. Assumptions of Theory Y 1. People don’t inherently dislike work; doing work is as natural as play. 2. People will show responsibility & selfcontrol toward goals to which they are committed. 3. People accept & seek responsibility. What implications does Theory Y have for leaders & organizations? © 2012 SAGE Publications, Inc.
  • 6. McGregor’s Theory X & Y Managers According to McGregor, managers can be grouped depending on how they view their workers. He called the two types of manager: • Theory X managers – these link closely to autocratic management • Theory Y managers – these link closely to democratic management © 2012 SAGE Publications, Inc.
  • 7. Styles of Leadership • Autocratic/Authoritarian • Paternalistic • Democratic • Laissez-faire © 2012 SAGE Publications, Inc.
  • 8. Autocratic (authoritarian) Features of autocratic management: • The manager retains control and takes all the decisions • There is little consultation with workers • Subordinates are expected to obey instructions Benefits: Drawbacks: • Autocratic management allows quick decisions to be made • Often necessary during crisis situations • Can ensure that the direction of the organisation remains in line with organisational objectives • Workers may become dependent on the managers • Little creativity is encouraged • Employees may not be given the opportunity to express their ideas • May lead to workers feeling ignored or demotivated
  • 9. Authoritarian Style • Like Theory X, Authoritarian leaders perceive subordinates as needing direction. • Authoritarian leaders exert influence & control over group members. o Communication is top-down. o The agenda is set by the leaders. o Praise/criticism is given freely, but it is based on personal standards. © 2012 SAGE Publications, Inc.
  • 10. Outcomes of Authoritarian Style • Positive Outcomes: o Efficient & productive o More can be accomplished in a short period of time • Negative Outcomes: o Fosters dependence, submissiveness, & decreases individuality o Can create hostility & discontent © 2012 SAGE Publications, Inc.
  • 11. Paternalistic Features of paternalistic management: • Similar to autocratic management but the leader makes decisions based on the best interests of the workers • Managers take most of the responsibility for decision making although there may be some consultation with workers Benefits: Drawbacks: • Employees feel valued • The workers may be persuaded that the decisions made are in their best interests • Little scope for employees to make decisions • There is still a ‘them and us’ culture with paternalistic management
  • 12. Democratic Features of democratic management: • Employees are encouraged to participate in and influence decision making e.g. through suggestions schemes, quality circles and worker directors • Information is shared with team members • A single-status culture is encouraged Benefits: Drawbacks: • Democratic management can gain commitment, especially during periods of change • Employees are more likely to buy into decisions • Motivation may improve • Decision making can become slower
  • 13. Democratic Style • Resembles assumptions of Theory Y • Subordinates are capable of working on their own • Leader works with subordinates & treats them in an egalitarian manner • Leader does not speak down to group members; rather, they speak on the same level © 2012 SAGE Publications, Inc.
  • 14. Outcomes of Democratic Style • Negative Outcomes: oIt takes more time & commitment than authoritarian leadership oCan result in inefficiencies & lower productivity © 2012 SAGE Publications, Inc.
  • 15. Outcomes of Democratic Style • Positive Outcomes: o Greater group member satisfaction, commitment, & cohesiveness o More friendliness, mutual praise, & group mindedness o Stronger worker motivation & greater originality © 2012 SAGE Publications, Inc.
  • 16. Laissez-faire Features of laissez-faire management: • Little direction is given to the workers • Broad guidelines may be provided but the day-to-day influence of managers is limited • Subordinates are free to make decisions Benefits: Drawbacks: • Useful for skilled, creative and well-trained employees • Can motivate workers as they have more control over their working lives • Decision-making can become very time-consuming and may lack direction • May lead to chaos if good teamwork, feedback and working relationships are not evident
  • 17. Laissez-Faire Style • Dissimilar to both Theory X & Theory Y; typically considered to be non-leadership • The leader is nominal & only engages in minimal influence • Literally takes a “hands off” attitude • The leader does not try to influence or control the group © 2012 SAGE Publications, Inc.
  • 18. Outcomes of Laissez-Faire Style • Very few, if any, positive outcomes • Negative outcomes: o Very little accomplished o Group members feel directionless o Group members become unmotivated & disheartened • When, if ever, do you think laissez-faire leadership is appropriate? Why? © 2012 SAGE Publications, Inc.
  • 19. Styles of Leadership Leadership Styles – Geese, Eagles & Turkeys http://www.youtube.com/watch?v=DMuawiTn26Q Complete 3.1 Leadership Styles Questionnaire Analyze results © 2012 SAGE Publications, Inc.
  • 20. What Is Your Style? • No one is entirely one style or the other. • Our styles shift, depending on the situation. • Leadership lies along a continuum: o from high leader influence to low leader influence. © 2012 SAGE Publications, Inc.
  • 21. Leadership That Gets Results (article) • Harvard Business Review (March-April 2000) Identifies six leadership styles … 1.The Coercive Style 2.The Authoritative Style 3.The Affiliative Style 4.The Democratic Style 5.The Pacesetting Style 6.The Coaching Style © 2012 SAGE Publications, Inc.
  • 22. Leadership That Gets Results (article) © 2012 SAGE Publications, Inc.
  • 23. Leadership That Gets Results (article) © 2012 SAGE Publications, Inc.
  • 24. Leadership That Gets Results (article) © 2012 SAGE Publications, Inc.
  • 25. Factors influencing leadership style • The personality of the manager • The skills and abilities of the manager • The skills and abilities of the team of workers • The tradition and culture of the organisation • The type of industry • Circumstances • The nature of the tasks being carried out
  • 26. Styles of Leadership Identify Leadership Styles Complete Questionnaire Put into groups © 2012 SAGE Publications, Inc.
  • 27. In Class Exercise • Case Studies • Review and discuss in your group and come to consensus on answers to the questions. • We will compare results. © 2012 SAGE Publications, Inc.