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MCCP Lighthouse™ Quarterly
Report – Q2 2012



   A round up of the Irish consumer’s mood,
   mind-set & adaptive behaviours over the
   last 3 months
   Agenda
   1. State of the Nation Q2 2012
   2. Who’s being affected (key cohorts)?
   3. Five key consumer discoveries &
      justaskMCCP™ survey results
Why you need to know more?
1.    Understand how your target market is feeling & coping to meet
     their functional & emotional needs better than the competition
     right now
2.   Learn to leverage opportunities that drive value beyond price
3.   Tap into emerging behaviours & future proofed trends to change
     the game for your brand
How can you learn more?
• Understand how these trends can shape your brands strategy and activities
  over a lunch and learn session either at our agency office or yours.
• The full MCCP Trendstream Lighthouse Q2 report – the Irish Consumer is now
  available to purchase
• Simply call Susan or Ann Claire on 01 6350030 or mail susan@mccp.ie or
  annclaire@mccp.ie for details.
1. State of the Nation Q2 2012



Where our country, our heads and
our behaviours are at in Q2 2012?
1) Macro Economic Indicators
2) Consumer Sentiment Indicators
Seeds of hope & acceptance in Q2 2012

Optimism
            7 stages of recession grief...
                                                                                            ACCEPTANCE &
                                      ADAPTING                                                  HOPE
             SHOCK &                  As we enter our 5th year of recession
              DENIAL                  life becomes a little calmer & more
                                      organised, "depression" begins to lift
                                      slightly & we begin to look for
                                      functional, realistic solutions                       RECON-
                                                                                          STRUCTION
                        PAIN &
                         GUILT

                                                                            UPWARD
                                     ANGER &                               ADJUSTING
                                    BARGAINING

                                                           DEPRESSION &
                                                            REFLECTION


Pessimism
            Late 2007        2008             2009               2010               2011            2012
                                                            Source: MCCPTrendstream™/ Discovery Process & Nielsen 2012
Consumer sentiment stabilising
compared to the roller coaster of 2011
65                                                  63.7
                                                                        Nov                Jan’12
     June           July                                                Xmas &             New Year
63   Trouble        IMF res-                                            budget             Optimism                         62.5
     in Greece      tructure                                                                                                                         62.3
                                                                        2012               takes
     impacts        agreed
61   on us &
                                                                        worry              hold                                          61
                                                                                                              60.6
     IMF                                                    60.1
59
                                                                                                                   Apr’12                 June’12
                                                                                                                   Good                   Continued
57   56.3        55.9 55.8                                                    56.6            57                   weather                jobs news
                                          55.3                                                                     gives belief           around the
                                                                                                                   to good                country;
55                                                                                                                 summer                 Euro 2012
                                                                                                                                          & Irish fans

53
                                          Sep             Oct                    Dec           Feb’12         Mar’12              May’12
51                        Aug
                                          Back            Qualify                Budget        Positive       St.                 Eurozone
                          UK riots,
                                          to              for Euro               2012          job            Paddy’s             issues
                          Stock
                                          school          12’.        49.2       fear &        news           Day lifts           knock
49                        markets
                                                                                 cost of                                          sentiment
                          crashing.       rush            Rugby in                             raises         nation
                                                          NZ.                    living        outlook                            slightly
47

45
     Jun-11      Jul-11     Aug-11    Sep-11     Oct-11    Nov-11    Dec-11      Jan-12     Feb-12        Mar-12     Apr-12         May-12     Jun-12
                                                                                                Source: MCCPTrendstream™2012/ESRI 2012
What we say about key cohorts


   “Middle aged and high spending cohorts are still the
   most cautious but they’ve become more optimistic this
   quarter. What is even more surprising is how the
   youngest and oldest cohorts have the most in common
   in terms of their positive attitude to spending, these
   are segments of the market that should not be ignored
   by marketers.”
Key cohorts changed their opinions & attitude to
the economy & their personal finances in Q2
The oldest and youngest cohorts
are the most optimistic
                                             Thinking of your
                                             own personal
                                             situation in 2012
                                             would you say that
                                             the glass is...




                                  Source: MCCP Trendstream™/*justaskMCCP™
Five Key Consumer Discoveries
from MCCP Lighthouse™ Q2

 1                          4
     The Segmented I            Benign Millennials



 2                          5
     Modern Moralists           Appreciation Nation




 3
     Invisible Men


                                      Source: MCCPTrendstream™/ MCCP Discovery Process
The Segmented I


69% of Irish consumers frequently
“Scrutinise deals to see if they are worth it”*
About juskaskMCCP™ –
A survey of 1072 people across
Ireland spread across various
regions, social groups, & age cohorts
                                        Source: *justaskMCCP™
The Segmented I                         Modern Moralists




                  Appreciation Nation




Invisible Men                           Benign Millennials
What we say about the Segmented I



   “The ‘Segmented I’ shows how consumers are unwilling to
   compromise by trading up and down as 7/10 scrutinize deals
   to see if they are worth it - the ultimate maximisers. Does
   your brand understand where to set a deal price point and
   how to position the benefits so that you have the right value
   equation today for the ‘Segmented I’ mind-set. ”
What we say about Invisible Men


   ‘Invisible men’ (real men in a new economy and in new
   roles) are untapped in terms of their potential as a
   consumer base. Does your brand have the opportunity to
   develop a bespoke male proposition that fits real male
   needs?
What we say about Benign Millennials


   “Is your brand targeting youth and if so do you understand the
   ‘Benign Millennial’ mind-set? These may be digital natives but
   they are also a generation that values tangible brand
   experiences that are offline resisting branded content, and it
   would be a mistake to assume that they are always
   networked, always on.”
What we say about Modern Moralists


   “The new agenda is being set by Irish consumers which we
   have labelled as the ‘Modern Moralists’. They represent a
   mentality where decisions are based on personal values and
   these consumers are willing to take a stance, even take your
   brand off the shelves if it fails to live up to expectations.”
What we say about
Appreciation Nation

 ‘Appreciation Nation’ explores the quest to define Irishness for
 people at home and abroad who are appreciating Irish
 achievements in a world that is out of focus. Does your brand
 reflect the wider values of Irishness that are now important,
 going further than simply being ‘Made in Ireland’?
How can you learn more?
• Understand how these trends can shape your brands strategy and activities
  over a lunch and learn session either at our agency office or yours.
• The full MCCP Trendstream Lighthouse Q2 report – the Irish Consumer is now
  available to purchase
• Simply call Susan or Ann Claire on 01 6350030 or mail susan@mccp.ie or
  annclaire@mccp.ie for details.

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MCCP Q2 Trendstream Lighthouse Report – The Irish Consumer

  • 1. MCCP Lighthouse™ Quarterly Report – Q2 2012 A round up of the Irish consumer’s mood, mind-set & adaptive behaviours over the last 3 months Agenda 1. State of the Nation Q2 2012 2. Who’s being affected (key cohorts)? 3. Five key consumer discoveries & justaskMCCP™ survey results
  • 2. Why you need to know more? 1. Understand how your target market is feeling & coping to meet their functional & emotional needs better than the competition right now 2. Learn to leverage opportunities that drive value beyond price 3. Tap into emerging behaviours & future proofed trends to change the game for your brand
  • 3. How can you learn more? • Understand how these trends can shape your brands strategy and activities over a lunch and learn session either at our agency office or yours. • The full MCCP Trendstream Lighthouse Q2 report – the Irish Consumer is now available to purchase • Simply call Susan or Ann Claire on 01 6350030 or mail susan@mccp.ie or annclaire@mccp.ie for details.
  • 4. 1. State of the Nation Q2 2012 Where our country, our heads and our behaviours are at in Q2 2012? 1) Macro Economic Indicators 2) Consumer Sentiment Indicators
  • 5. Seeds of hope & acceptance in Q2 2012 Optimism 7 stages of recession grief... ACCEPTANCE & ADAPTING HOPE SHOCK & As we enter our 5th year of recession DENIAL life becomes a little calmer & more organised, "depression" begins to lift slightly & we begin to look for functional, realistic solutions RECON- STRUCTION PAIN & GUILT UPWARD ANGER & ADJUSTING BARGAINING DEPRESSION & REFLECTION Pessimism Late 2007 2008 2009 2010 2011 2012 Source: MCCPTrendstream™/ Discovery Process & Nielsen 2012
  • 6. Consumer sentiment stabilising compared to the roller coaster of 2011 65 63.7 Nov Jan’12 June July Xmas & New Year 63 Trouble IMF res- budget Optimism 62.5 in Greece tructure 62.3 2012 takes impacts agreed 61 on us & worry hold 61 60.6 IMF 60.1 59 Apr’12 June’12 Good Continued 57 56.3 55.9 55.8 56.6 57 weather jobs news 55.3 gives belief around the to good country; 55 summer Euro 2012 & Irish fans 53 Sep Oct Dec Feb’12 Mar’12 May’12 51 Aug Back Qualify Budget Positive St. Eurozone UK riots, to for Euro 2012 job Paddy’s issues Stock school 12’. 49.2 fear & news Day lifts knock 49 markets cost of sentiment crashing. rush Rugby in raises nation NZ. living outlook slightly 47 45 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Source: MCCPTrendstream™2012/ESRI 2012
  • 7. What we say about key cohorts “Middle aged and high spending cohorts are still the most cautious but they’ve become more optimistic this quarter. What is even more surprising is how the youngest and oldest cohorts have the most in common in terms of their positive attitude to spending, these are segments of the market that should not be ignored by marketers.”
  • 8. Key cohorts changed their opinions & attitude to the economy & their personal finances in Q2
  • 9. The oldest and youngest cohorts are the most optimistic Thinking of your own personal situation in 2012 would you say that the glass is... Source: MCCP Trendstream™/*justaskMCCP™
  • 10. Five Key Consumer Discoveries from MCCP Lighthouse™ Q2 1 4 The Segmented I Benign Millennials 2 5 Modern Moralists Appreciation Nation 3 Invisible Men Source: MCCPTrendstream™/ MCCP Discovery Process
  • 11. The Segmented I 69% of Irish consumers frequently “Scrutinise deals to see if they are worth it”* About juskaskMCCP™ – A survey of 1072 people across Ireland spread across various regions, social groups, & age cohorts Source: *justaskMCCP™
  • 12. The Segmented I Modern Moralists Appreciation Nation Invisible Men Benign Millennials
  • 13. What we say about the Segmented I “The ‘Segmented I’ shows how consumers are unwilling to compromise by trading up and down as 7/10 scrutinize deals to see if they are worth it - the ultimate maximisers. Does your brand understand where to set a deal price point and how to position the benefits so that you have the right value equation today for the ‘Segmented I’ mind-set. ”
  • 14. What we say about Invisible Men ‘Invisible men’ (real men in a new economy and in new roles) are untapped in terms of their potential as a consumer base. Does your brand have the opportunity to develop a bespoke male proposition that fits real male needs?
  • 15. What we say about Benign Millennials “Is your brand targeting youth and if so do you understand the ‘Benign Millennial’ mind-set? These may be digital natives but they are also a generation that values tangible brand experiences that are offline resisting branded content, and it would be a mistake to assume that they are always networked, always on.”
  • 16. What we say about Modern Moralists “The new agenda is being set by Irish consumers which we have labelled as the ‘Modern Moralists’. They represent a mentality where decisions are based on personal values and these consumers are willing to take a stance, even take your brand off the shelves if it fails to live up to expectations.”
  • 17. What we say about Appreciation Nation ‘Appreciation Nation’ explores the quest to define Irishness for people at home and abroad who are appreciating Irish achievements in a world that is out of focus. Does your brand reflect the wider values of Irishness that are now important, going further than simply being ‘Made in Ireland’?
  • 18. How can you learn more? • Understand how these trends can shape your brands strategy and activities over a lunch and learn session either at our agency office or yours. • The full MCCP Trendstream Lighthouse Q2 report – the Irish Consumer is now available to purchase • Simply call Susan or Ann Claire on 01 6350030 or mail susan@mccp.ie or annclaire@mccp.ie for details.