The document provides tips on prescreening contractors from real estate investor Robyn Thompson, including checking contractor references on page 10, evaluating 8 key factors to consider when hiring a contractor, and noting that hiring the right contractor is important to avoid cost overruns and poor work that can jeopardize rehab projects. The document also includes information on upcoming MAREI events and membership benefits.
1. U
November 2010
MEMBER D ISCOUNTS
PAGE ............. 14
u
E FFECTIVE PITCH
PAGE .......... 8
u MONTHLY
N OVEMBER 9
MEETING
PAGE ............. Investment
2
NEWSLETTER OF
MID-AMERICA ASSOCIATION OF
REAL ESTATE INVESTORS
news
For Real Estate Investors & Property Owners
PRESCREENING CONTRACTORS
Many real estate investors shy away from the ugly
house business because they fear hiring contractors.
We have all heard the horror stories of rehabbers
who loose their shirt because a contractor took them
to the cleaners.
With our article on Page 10 from the Queen of Rehab,
Robyn Thompson we find out 8 simple things we
need to keep in mind when we are out hiring a con-
tractor.
Member Tool Box
You paid your dues, but are you getting all you
can out of your membership with MAREI. Check
out just a few of our member discounts available
to all members on pages 14 and 15. Save money
on insurance, buy leads, stay up to date on real
estate investing, market your rentals, collect
checks electronically, screen your tenants, collect
on bad checks, send a few emails, save on ship-
ping, save on office supplies, and save on your
building supplies. And that’s just a small portion
of member benefits.
Then watch the Tool Box Page on the web site for
many new tools and discounts.
2. SPEED NETWORKING - Nov. 9th
Come prepared . . .
This is a Working Meeting!
Preparation: Agenda:
Have 50-60 Business Cards 5:30 Member‟s Only: Water Dept
Prepare 30 Second Pitch 6:00 Registration & Expo
Practice Your Pitch 6:00 Informal Networking
Optional: Bring Flyers 7:00 Announcements
7:15 Speed Networking
Mechanics:
Room will be set up with 2 rows Location:
of chairs facing each other. Sylvester Powell Jr Community
We will pair off in the chairs and Center at 6200 Martway in Mis-
exchange pitches, cards, flyers. sion KS, park on North Side,
Time keeper will start us, we 2nd lot from the building.
change speakers after first 50
seconds, we will change part- Cost:
ners after 2nd 50 seconds.
Free for Members
Then we repeat over and over
$25 at door
again through out rest of meet-
ing.
Interested in learning
more about creative fi-
nancing? Be sure to at-
November2Meeting
tend the day Bootcamp
Holiday Networking Party
with Don DeRosa & Pete
Speed Networking
Youngs, they will talk
for December
about creative financing!
Back by Popular Demand
And be sure to watch for
Location to be Determined
upcoming meetings of
MAREI’s new subgroup.
Page 2 MAREInet.com
3. Contents
MAREI News
In This Issue
November Meeting 2
Visit Our Web Site Contents 3
MAREI Staff 5
In the News This Month 6
www.MAREInet.com
Member Pics 7
Blog 4 Simple Steps to an Effective Pitch 8
How to Prescreen Contractors 10
Properties
Is it Safe to Buy Foreclosure 12
Message Board Title Policy “Indemnification” 13
Business Associates Membership Has it’s Privileges 14
8 Measures of Success for website 16
Vendors
Market Update 18
A Home Rehab: Live in Prairie Village 20
Calendar 22
Investment Opportunities 24
Features ׀November 2010
Do you need Where should Advertiser’s Directory
to boost your you invest in
2011. Review T.O.T.L. Renovations 11 kcmoHomeBuyer.com 21
business in
current market Accurate Title 13 Realty Resource 25
2011? Check
data and
26 out Vendor
and Business 18 trends and
start planning
MAREI Vendors
MAREI Vendors
14
15
Home Depot
MAREI Memberships
25
26
Associate Op- for the future
FreeTrialWebsite.info 17 CybrCollect 28
portunities
Rockstar Investor 17
Investment News Page 3
4. Organization
MAREI
Notes
Contact Information
Mailing Address PO Box 8685, Prairie Village KS, 66208
Phone: 816-523-4400 x 222 Fax: 816-523-4440
Our Mission Statement
Mid-America Association of Real Estate Investors is dedicated to promoting ethical real estate investing
and to protect and promote the best interest of our membership through educational and networking
opportunities as well as community, legislative and public relations.
Legal Disclaimer
MAREI does not exist to render and does not give legal, tax, economic or investment advice and dis-
claims all liability for the action or inaction taken or not as a result of communications from or to its
members, officers, directors, employees and contractors. Each individual should consult his/her own
counsel, accountant and other advisors as to legal, tax, economic, investment and related matters con-
cerning real estate and other investments.
Content Disclaimer
The views and opinions expressed by authors of articles contributed to this newsletter do not necessar-
ily reflect those of the association, the board of directors or the staff.
Advertise in the Investment News
Reach more than 1000 active real Rate Schedule
estate investors monthly!
Size Non-Member Member Business Associate
Full Page $175 $140 $115
1/2 Page $145 $105 $85
1/4 Page $75 $65 $50
1/8 Page $55 $35 $25
A 10% discount is given on ads pre-paid for 6-12 months. Any changes to a pre-paid
ad will incur a minimum charge of $20. The deadline to submit ad copy is the 1st of
each month. All ads must be prepaid. Contact to verify ad format can be accepted.
PDF preferred. There is an additional charge of $25 to typeset a business card ad or
1/4 page ad layout, $60 for a 1/2 page or full page lay-out. Opportunities also exist for
advertising on www.MAREInet.com. Call 407-328-7773 for more information. Email
ad copy to info@MAREInet.com. Mail payment to MAREI, PO Box 8685, Prairie Vil-
lage, KS 66205 or request an online payment for to use credit or debit card.
Page 4 MAREInet.com
5. MAREI
Staff
Kim Tucker 816-523-4400 Don Tucker 816-523-4400 Steve Burns
Director President Audio Visual
Kim@MAREInet.com Don@MAREInet.com cashflowtreasures@gmail.com
Robin Sage John Welchert Larry Prato
Meeting Ambassador Meeting Ambassador Commercial Subgroup
RobinSage38@yahoo.com 816-268-3849 913-227-4693
Dan Goodwin 913-642-5218 Shelda Goodwin Frank Janssen
Meeting Ambassador Meeting Ambassador Creative Financing Subgroup
DanGoodwin@kw.com SheldaGoodwin@kw.com 816-865-6514
Investment News Page 5
6. Director Notes
In the News
This Month
Here in the Midwest on election day, we had Kansas City’s quarter-cent public safety tax
some issues on the ballot that could have passed. So sales tax will not be going down
some affect on real estate business in the fu- anytime soon.
ture.
———————————
Missouri Amendment 1: Passed
We also have some pending legislation that
This will change the Missouri Constitution to you need to pay close attention.
require counties to elect their county asses-
H.R. 6133 the “Prompt Decision for Quali-
sors, Jackson County currently appoints. Pro-
fication of Short Sale Act of 2010” if en-
ponents say that electing assessors would
acted would require lenders and mortgage
make them more accountable to make fairer
servicers to respond to short sale offers within
assessments of property values. May make
forty-five days of receipt of the offer. If the
Jackson County property tax assessments
Lender or mortgage servicer failed to respond
more in line with values.
to the short sale offer with in the time limit,
Missouri Amendment 2: Passed the offer would be consider to have been ap-
proved by the lender or mortgage servicer.
Will exempt former prisoners of war from pay-
ing property taxes on the property where they ———————————
live.
As Real Estate Investors we are currently suf-
Missouri Amendment 3: Passed fering from legislation without representation
here in Kansas and Missouri. We do not cur-
This amendment prohibits the legislature from
rently have a lobbyist or entity truly watching
enacting a transfer tax on the sale or transfer
out for our interest at the state and local level.
of properties.
MAREI and our volunteers are working hard to
Missouri Proposition A: Passed fill that void, but we need your help.
This amendment will require that Kansas City Your membership and involvement and mem-
and St Louis hold a vote in 2011 and every bership dollars help support our growth. With
five years after that to determine if the city the growth of MAREI, local and state leaders
earnings taxes will continue. If the taxes were take notice as we represent 100’s of people,
rejected, they would be phased out at one- 1000’s of rental units, and $1000s in tax dol-
tenth of a percent per year. Will also require lars. But joining MAREI, keeping your dues
a vote in any other Missouri City that proposed current, and getting involved, your voice will
an earnings tax in that city. Could have an be heard. We are adding in 2011 an optional,
affect in 2011 if voters determine it should be extra fee on our membership forms to help
repealed, phase out would start and new taxes support legislative action.
elsewhere could result.
Page 6 MAREInet.com
7. Please help, we need an official
photographer or videographer for
the meetings! And Better Pics!
Get Involved
Admission to Monthly Meeting . . .
Free (For Members)
Volunteering Monthly at the General meeting October Meeting Pics
Acquiring enough MAREI Bucks to pay for Membership
Volunteer in MAREI Office
Real Live Working Real Estate Investor Office
Sponsor a Sub Group
Your own Private Coaching Group
Teach a Class
Be the Expert in Your Field
Join a Committee
Give Back
For more information on becoming a volunteer,
Contact Kim Tucker, Director,
At info@MAREInet.com or call 816-523-4400 x 222
Investment News Page 7
8. Jason Wheeler
4 Simple Steps
To an Effective Pitch . . .
4 Simple Steps to an Effective Business Ele- It is not a “sales pitch." on your product or
vator Pitch or Personal Brand service. A great formula that I have found
effective that can work for just about any
When you are an entrepreneur or a Real Es-
business can be found in these simple
tate Investor it can be very difficult to ask
steps.
that age old question "What do you do?"
One of my favorite blogs and a good mentor What an "Elevator Pitch" Is
to anyone that builds their business by refer- To me it is a quick way of finding out if you
ral has some pretty good advice on how to can strike curiosity into the person you are
address this simple but not always easy talking to in order to created a referral, con-
question. nection or an appointment.
Networking Now Says 1. Identify who you can help by starting
When someone asks you what you do, with… I show people who (need to save
what are the first words out of your money, want to buy real estate, want to own
mouth? If the words aren’t ready to roll their home, can‟t get a mortgage,)
off your tongue, then read on . . . 2. Identify what you can help them
When someone asks you what you do, with…. how they can (increase their reve-
make sure you’re ready with a response that nue, income, own a home, pay less on their
is succinct but memorable. The attention mortgage)
span of the average adult is only 20 sec-
3. Identify why they can benefit... so they
onds; a long, drawn-out answer to the ques-
can (have more time freedom, enjoy home
tion isn’t’t going to work. ownership, reap tax benefits, spend more
Focus on creating a unique selling time with family)
proposition (USP)–a mini commercial 4. Ask if they know anyone like that…
that you can readily use while network- end with a question or ask for a refer-
ing. I think of this as a personal answer to
ral.
the age-old “Whattaya do?” question, which
we’ve all been asked about a million and a Here is a finished example of an effective
half times. elevator speech:
Many in business call this the Personal Info- I use this all the time in the current real es-
mercial or Elevator Pitch. (You should get tate market. Let‟s say I‟m having a casual
your point across in the time you take an glass of wine and unwinding at the local res-
elevator with someone) taurant and I strike up a conversation. Very
often the conversation leads to the age old
What an “Elevator Pitch” is not:
(Continued on page 9)
Page 8 MAREInet.com
9. (Continued from page 8) learn more about you.
I promise if you use
question "What do you do?"
this formula in your
I could say… "I show eve- business you will have
ryday people how they can more success. Try it
buy real estate without the out for a while and let
hassle of a bank, so they me know what you
can enjoy home ownership think.
and all of it’s benefits. Do
you know anyone that is If you find this informa-
having trouble with their real tion helpful please
share it with you social
estate right now?"
networks, tweet it and
You would be surprised on this feel free to ask me
one liner will open a conversa- questions or add your own Ele-
tion, create a referral or maybe vator speech style in the com- Article Contributed by Jason
the person you are talking to ments section below! Wheeler from
would love to learn more. The www.jasonwheeler.biz. Con-
point is it is not hard selling and nect with Jason on Facebook &
it opens a door for somebody to Twitter or give him a call at 925
Your Pitch
1. Identify who you can help by starting with . . .
I show people who (want to buy real estate, need to sell their home, want hands
off real estate investing options.)
2. Identify what you can help them with . . .
How they can (increase their revenue, income, sell fast, earn 10% interest on
real estate)
3. Identify why they can benefit . . .
(have more time, freedom, enjoy home ownership, reap tax benefits, spend more
time with family)
4. Ask if they know anyone that . . .
End with a question or ask for a referral. Start a conversation in regular net-
working. Exchange business card when speed networking.
Investment News Page 9
10. Rehab
How to Prescreen
Contractors
How to Prescreen Contractors to Build a Dream
Team to Get the Job Done!
By Robyn Thompson
Many real estate investors shy away from the ugly
house business because they fear hiring contractors.
We have all heard the horror stories of rehabbers who
loose their shirt because a contractor took them to the
cleaners.
I am here to tell you that contractors can be your worst
enemy or your best friend, depending if you hire a
good one or a bad one. So how can the beginning
novice real estate investor make the correct choice-
owner and should have been completed in a timely
the hard working team player that gets the job done
manner.
on time, on budget and at a high standard of quality?
The answer is by following all eight of the critical pre- If any of the references don‟t checkout, do not
screening steps below. hire this contractor. If they gave you false in-
formation upfront, you know they can not be
1. Ask the contractor you are interviewing, how long
trusted. Move on to the NEXT quote.
they have been in the business? I prefer at least
five years of experience in the trades. I want a 3. Ask for a copy of the contractor‟s license (if re-
contractor who has seen and repaired every quired in your state) and for a copy of their work-
strange, odd, and crazy thing that could be wrong man‟s comp insurance. Once you receive a copy of
with a house. Experienced contractors know how their license, make sure to check that they are not
to estimate all tough projects and experienced suspended. Also check to see if any complaints
professionals can give an accurate price to fix any have been filed against the contractor with the Bet-
problem. ter Business Bureau.
Inexperienced contractors, on the other hand, It is absolutely mandatory that a contractor
under estimate repairs to get the business, prove that he or she has workman‟s comp for
and then they try to push their mistake on the all the employees that will be working on the
home owner by upping the price half way job site, before they start renovations. Why is
through construction. The investor needs to this so important? Well, if one of the workers
say NO. NO is the most powerful word in the has an accident, you do not want to be sued as
dictionary, and a rehabber needs to use this a potential employer.
tool. If they did not have the knowledge to
4. Make the contractor pull all necessary permits re-
make a good estimate, it is there problem not
quired by your local building department. The
yours.
homeowner should NEVER pull the permits. The
2. Ask for three references from the last three major contractor should also be responsible to pass all
projects that the contractor has recently com- necessary inspections required throughout the con-
pleted. Once you receive the reference letters, struction process so a certificate of occupancy
make sure you call to verify the references and (CO) can be obtained when construction is com-
the quality of the workmanship performed. The plete.
quality of work should be satisfactory to the home- (Continued on page 11)
Page 10 MAREInet.com
11. 5. The real estate investor should
make it mandatory for all contrac-
tors to buy all necessary materials
to do the renovations. The inves-
tor should never waste their valu-
able time buying materials. If the
investor buys the materials, the
workers could be viewed as the NEED TO FLIP A
home owner‟s employees per the
IRS guidelines. You do not want PROPERTY FAST?
this.
6. The real estate investor should T.O.T.L. RENOVATIONS
always demand a six month to
one year warranty of all parts, la- Top of the Line Renovations for all your
bor, workmanship, and materials rehab needs quickly, at a reasonable price.
provided by the contractor. This
warranty should be in writing.
WARNING: If a contractor will not We specialize in: Licensed and Insured
provide a warranty and stand be- Make-ready
hind the quality of his or her work- Siding & Windows Call Anthony @ 816-606-0266
manship- DO NOT hire them! Carpentry & Roofing or Emily @ 816-252-0095
Plumbing and Electrical Totlrenovations@comcast.net
7. Real estate investors should Painting & Flooring
never agree to pay any contractor Drywall & Doors
by the hour. You pay a fixed price Fences & Decks
for the complete job. Never pay Kitchens & Baths
the final payment in your inde-
pendent contractor agreement
until the project is 100% complete.
8. Ask for financial references (ex:
where the contractor purchases TE-TEE LIGHT ELECTRICAL SERVICES
materials). I will contact the supply
houses to make sure the contrac- Keeping you “In-Powered” with
tor is not behind on paying for ma- Superior Electrical Service!
terials because I do not want to
give the contractor a check to FREE Estimates
payoff an old bill and they have no
FREE Consultations on Non-Emergency
money for the materials they need
to buy for my job. 24-hour Same Day Emergency Service
The last words of advice that I can
give to anyone beginning a renovation Licensed, Insured, Bonded
project is to make sure every agree- Serving Kansas & Missouri
ment with a contractor is detailed in
writing with an independent contractor
agreement. A detailed list of materials George Z. Bai, Sr. - Owner
required should be listed in compre-
hensive scope of work. The docu- Office (816) 356-1870
ments should have work completion Cell (816) 210-4710
time frames, penalty clauses for finish-
ing late, require all permits be pulled TeTeeLight@gmail.com
and inspections completed before fi-
nal payments are released.
Investment News Page 11
12. Is it Safe to
buy foreclosures
In light of the recent questions sur- a three way negotiation between the
rounding the processing of foreclo- buyer, the seller and the lender, it
sures, Rick Sharga from Realty Trac should be safe. The seller, the person
commented on whether it’s still safe to who may potentially may be in foreclo-
buy properties in various stages of sure, is agreeing to the sale and sign-
foreclosure — from pre-foreclosure ing off on the sale, so you should be
(short sale) to courthouse auction to safe in buying in this situation.
bank-owned REO. When looking at bank owned or real
He took a look at buying 3 different estate owned (REO), he assures us
types of foreclosures including short that we again should be comfortable in
sales, bank owned properties and then the purchase. The bank owner is not
homes at the sheriff’s sale or court- going to put the home on the market
house sale. until they have all their paperwork in
order and will be providing you with a
Starting with short sales, because it is
clear and marketable title. Be sure
that you do have YOUR title com-
pany review and make sure you
have the proper coverage.
He did urge caution in buying
homes at the typical courthouse
foreclosure auction. The risk being
that you are paying all cash, right
now, and there is no recourse. If
you buy a deal and cannot easily
get clear and marketable title, your
cash is tied up until it can be
cleared.
Page 12 MAREInet.com
13. Title Policy
“Indemnification”
Old Republic International, First on a case by case basis. Ex- overturn a foreclosure, the in-
American Financial, and Stew- amine everything before writing demnification would have also
art Information Services – the a title insurance policy for the covered the title company‟s le-
three major title insurance com- lender or the owner. gal fees. So expect longer than
panies said in conference calls usual time frames for obtaining
Note that while lenders will
with Wall Street on Thursday a title policy in the case of a
most likely have to compensate
that they will not demand writ- bank foreclosure.
both the title company and the
ten indemnifications from lend- new owner if a court were to
ers reselling foreclosed homes.
They had drafted such indemni-
fications earlier this month as a
way to keep the foreclosed
home marketed working despite
the uncertainty of legal title.
Accurate Title Company
Indemnifications are offered as
“When You Need Timely,
a way to cover the title insurer‟s
Top-Quality Service . . . “
legal fees and other expenses
Owners and Loan Policies
should a court overturn the Endorsements
foreclosed due to mishandled Ownership & Encumbrance Reports
paperwork or other legalities. Foreclosure Reports
Ownership Information
Some of the banks and other Tax Information
lenders were resisting taking on Buyer‟s Closing Services
this additional liability and Seller‟s Closing Services
Lender‟s Closing Services
threatened to take their busi- Recording Services
ness to a different title company Funds Disbursement Services www.AccurateTitleCo.com
rather than offer indemnifica- 1031 Exchange Services 913-338-0100 phone
Special Requests 913-338-0107 fax
tion.
For now the title insurers are
going to take each home sale
Investment News Page 13
14. Benefits
Membership
Has Privileges!
Insurance Provider Benefits
National Real Estate Insurance Group was built specifically to address the
unique needs of the real estate investor. They provide a wide array of exclusive
programs and policies, including coverage for properties in the process of being
rehabbed, vacant and multi-family dwellings, hotels and retail or office spaces.
Literally, all insurance for the real estate investor to help you fund the best insur-
ance solution for all of your real estate needs! MAREI members get FREE QUOTES and access to the EXCLU-
SIVE program, developed by NREIG with American Modern Insurance Group.
As active members of MAREI since 2004, Accurate Title Com-
pany has provided smooth real estate transactions. From Title
Searches, Policies, Foreclosure Reports, Closing Services to
Funds Disbursement and 1031 Exchange, Accurate Title Customers have access to the services they need. Util-
ize their 24/7 Paperless Closer System to order title, access your documents and get an updated status on your
transaction. Find out more about Accurate Title and their services online at www.AccurateTitleCo.com or call 913-
338-0100.
Investor Resources
EZData Group is a provider of current
foreclosure and short sale leads. Offer-
ing data in Jackson County Missouri and
St Louis, they provide foreclosure notice
data in an online database. In other ar-
eas consider their other services for lists of probate leads, Pre-Notice of default, Free and Clear and other owner-
ship data. Please visit our web site at www.MAREIandEZdata.info.
Personal Real Estate Investor Magazine is
America's leading real estate investment magazine
available at newsstands everywhere. Personal
Real Estate Investor Magazine is dedicated to
helping individuals find, make, and save money on
their real estate investments. Discount available in MAREI member area.
Landlord Resources
Receive 20% off standard listings at Rentals.com - an online busi-
ness tool designed to rent your property faster and maximize your
investment. List easily, edit anytime, reach millions of qualified rent-
ers and save yourself from future hassles with archive capabilities -
when your property is rented, your property details and photos are
archived so you can reactivate it anytime. Discount Code in the MAREI member library
Page 14 MAREInet.com
15. Accept check payments easily, electronically and on a recurring basis with Solveras Payment
Solutions! Take advantage of their ACH/eCheck processing, simple web payment tools, remote
check deposit and credit card processing. Take Control of your customer payments instead of
waiting to collect. Let Solveras' check payment services liberate your front office.
Preferred access to First Advantage SafeRent's Residential Property Professional (RPP) SM. RRP
is a comprehensive suite of resident screening services designed to fit the unique needs of the real
estate investor and rental property owners who are infrequent users of these specific services. Na-
tional REIA members can choose from three powerful, user selectable packages that provide land-
lords with a comprehensive picture of their prospective residents and indicates their likelihood of ful-
filling their lease obligation.
Electronic Collection of Bounced Rent Checks! CybrCollect offers this service free to
landlords and believes that your times is too important to spend trying to collect bad rent
checks. BY using a special endorsement to deposit checks, bounced checks are no longer
returned to your bank where you would be charged a bank bounce fee (typically $30 to
$30). Instead bounced checks are routed from the Federal Reserve directly to CybrCollect for a $2 capped fee, where
checks under $2,500 are converted to an electronic transaction. Everyday CybrCollect contacts every bank for every check.
When funds are available your check is electronically collected and deposited in your bank account the same day - AT NO
CHARGE TO YOU!
Business Resources
Constant Contact and MAREI have teamed up to give you some of the biggest discounts on Con-
stant Contact's Email Marketing to help you stay in touch with your customers. Get 15% off for six
months when you pre-pay. Get 20% off for a year when you pre-pay. More info at
www.MAREIandCC.info, including a free 60 day trial
The National REIA Discount Shipping Program! Through our agreement with PartnerShip, which
developed and manages the program, enrolled local and national members receive significant inbound
and outbound discounts on small package shipments through FedEx, as well as copying and printing
services through FedEx Office. Discounts of up to 22%. More info in MAREI member area.
Office Max has created a National Total Solution Purchasing Program for you.
OfficeMax is the National REIA preferred vendor for office supplies, furniture, tech-
nology, paper and print services. Their mission is to meet your supply needs for the
long term while offering savings up to 65%. Find our special web site and in store
discount card in the MAREI member area.
Property Resources
Home Depot has teamed up with National REIA for an exclusive benefit to our members. Register to receive
a 2% bi-annual rebate on all purchases made at Home Depot. Plus visit save even more with their volume
pricing discounts through the prodesk. Rebate registration instructions are in the MAREI member area.
One of our most popular and frequently used benefits, Sherwin-Williams offers unbeatable
pricing to National REIA members. Enjoy deep discounts on paint, applicators, floor covering,
paint sundries, wall covering, spray equipment, and even window treatments! Your discount card will be
mailed to you in your membership package
Plus other discounts: Free Bandit Signs, 75% off on printing at Vista Print, travel discounts, rental car dis-
counts, and more. Log into the MAREI member area and click on Member Discounts.
Investment News Page 15
16. Marketing
8 Measures of
Success for website . .
As a Real Estate Professional you are very busy run- niche that they can request. Write though provok-
ning your day to day business be it finding more moti- ing articles that will solicit a comment.
vated sellers, getting homes rented up, marketing prop-
5. Navigation: How hard is it to use your site. Is it
erties, writing loans, or performing appraisals. But to
easy to find out who you are, what you offer, how to
grow your business, you need to be on the web and
contact you, as well as access all your resources.
your web site needs to be doing it‟s job: attracting traf-
As your site grows, you need to go back and review
fic, engaging your visitors, and converting visitors into
the navigation to make sure it still makes sense.
customers.
6. Privacy: Visitors don‟t want to reveal who they are
There are many reasons why many of our web sites are
just to navigate around your site. Yes you would
not reaching their full potential . . . They may not be of-
really like their info, but make it optional, most will
fering the right content or have a confusing design.
still give you some. Be sure to reassure them that
Here are a few tips to drive traffic, engage your visitors, any information the do share is for you alone, it is
and convert them into clients. not sold or distributed to marketers.
1. Branding and Targeting: Many web sites try to be 7. Promotion: Keep in mind that some of your custom-
all things for all people, so they talk in broad gener- ers may never find you through search engines, so
alities. Your site needs to differentiate itself and all the optimization in the world may not help you
show your specific target market. As we talk about reach these people. Think about ways you can pro-
our 30 second pitch this month, keep this in mind mote your site, so your target market can find you.
when targeting your web site. What can you personally do to lure clients to your
site, rather than hoping that a search engine will
2. Design: Just because it looks pretty, does not
help them “accidentally” land on your page.
mean it actually works. Your design needs to keep
your target market in mind, be consistent in it‟s 8. Tracking: As with any and all marketing, be sure to
branding and be functional. You know where every- track your results. Many sites offer tracking of how
thing is but can your customers find it quickly, re- many clicks on what page per day and you can also
member their average attention span is about 20 use outside sources like Google Analytics. So if
seconds, so if they can‟t find it they will go to the you send out a marketing to drive traffic to your site,
next site. check your traffic for that day, week, or month to
see how the marketing is working.
3. Content: Remember the primary purpose of your
content should be to catch their interest and answer Now take these 8 things and go take a look at your web
their question “What‟s in it for me?”. You need to site. Is it doing what you think it should or do you need
provide articles and resources that will interest your to make some changes. Before you go off half cocked
client and have eye catching headlines so they will and start making your own changes or paying a web
click to read more. designer to get busy, spend some time planning.
4. Interactivity: You want your visitors to interact, to Your plan needs to take all of these 8 items into consid-
raise their hand so to speak and let you know they eration, be written out, and include your vision of who
were there. Offer a unique report that targets your (Continued on page 17)
Page 16 MAREInet.com
17. Your Complete Website (including hosting) is just
$39.90 per month
plus a one-time initial setup fee of $39.90
your niche market is, what it should look
like, your branding, and how you can
engage your visitors. As Michael Go to www.FREETrialWebsite.info
Russer,
Risk Free - No Obligation - No Credit Card Required!
Mr. Internet from Realtor.org writes, a
good web site is “90 percent planning
and 10 percent building and execution.”
He also provides several sample web PRIVATE LENDER
sites that do well in all of the 8 points we
have discussed here today. They are Locally Owned & Operated Private Money Lender
Realtor centered, but can give you an We are a Direct Lender, not a Broker
idea of things to do in your own field:
Rehab Loans up to 100% of Costs
DowntownLivingMiami.com
Up to 65% of the After Repaired Value
ChevyChaseLiving.com
Terms from 30 Days to 1 Year
FortStill.GoArmyHomes.com Rates from 12 to 16% Interest Only
IntownLivingAtlanta.com Points from 6 to 10 in Lieu of Equity
SellingCantonHomes.com Appraisals Required
Draw Requests on Wed. Paid on Friday
MilitaryMove.ca
GotDreamNeedHome.com RockStarInvestor.com
So start analyzing your web site and Jeff Basler
making plans and in a few months, you
can start making changes. If you don‟t 913-221-9080
yet have a web site, get busy and start
researching and assembling your re-
sources you want to offer your clients.
You might start with frequent questions
your clients have for you and provide
resources to answer those questions.
For more resources from Mr. Internet,
go to http://www.realtor.org/
rmotechnology/askmrinternet/
Investment News Page 17
18. Trends
Market
Update
National Review housing boom in 2005.” “In addition, home prices
are running about 22 percent less than five years
ago when they were bid up by the biggest housing
The National Association of Realtors report that exist-
rush on record,” she added.
ing-home sales rose again in September, thus affirm-
ing that a sales recovery has begun across the coun- She illustrated the huge jump in housing affordability
try. by pointing out that the median monthly mortgage
payment for a recently financed property is several
Existing home sales which is made up single family,
hundred dollars lower than it was five years ago and
townhomes, condos and co-ops rose 10 percent to a
in many cases it is less than what people are paying
seasonally adjusted annual rate of 4.53 million in
for rent.
September from a downwardly revised 4.12 million in
August, but remain 19.1 percent below the 5.60 mil- But while lending is strong for the first time home
lion-unit pace in September 2009 when first-time buy- buyer, move up buyers are being very cautions and
ers were ramping up in advance of the initial deadline often refinancing the homes they have rather than
for the tax credit last November. moving up. And lending for investors is still hard to
find. But for investors who can tap into conventional
To see their data go to:
financing, use other assets as collateral, or find pri-
http://www.realtor.org/research/research/ehsdata vate lenders, you can tap into these current low
prices to offset losses from past years.
NAR‟s chief economist, Lawrence Yun tells us that
the housing market is still in the early stages of re- Total housing inventory at the end of September fell
covering, but it will be “choppy at times depending on 1.9 percent to 4.04 million existing homes available
the duration and impact of a foreclosure moratorium.” for sale, which represents a 10.7-month supply at the
But he predicts that we should see a gradual rising current sales pace, down from a 12-month supply in
trend in home sales with buyers using the historically August. Raw unsold inventory is 11.7 percent below
low interest rates and very favorable pricing. the record of 4.58 million in July 2008.
Those historic lows according to Freddie Mac for a We still have vacant homes, Bank Owned Homes,
30 year, conventional fixed rate mortgage fell to a and Short Sales on the market that we need to work
record low of 4.35 percent in September, down from through as quickly as possible with new home own-
4.43 in August of this year and a 5.06 rate in Septem- ers. Yun said “Inventory remains elevated and con-
ber of 2009. tinues to favor buyers over sellers. A normal sea-
With distressed homes accounting for 35 percent of sonal decline in inventory is expected through the
all sales in September up from 34 percent in August upcoming months.”
of this year and 29% in September of last year, we If you are buying to rehab and sell, take note that
saw the national median price for existing-homes at a parallel NAR practitioner survey shows first-time buy-
2.4percent lower price than 2009. Currently at ers purchased 32 percent of homes in September,
$171,700. almost unchanged from 31 percent in August. So
We need to keep in mind as Home Buyers and as focus your effort on first time buyer homes. Investors
Real Estate investors that current mortgage rates are were at an 18 percent market share in September,
almost more than 1/2 of what we had a decade ago. down from 21 percent in August; the balance of pur-
NAR President Vicki Cox Golder pointed out this fact chases were by repeat buyers. All-cash sales were
in addition we have interest rates at “about one-and-a at 29 percent in September compared with 28 per-
-half percentage points lower than the peak of the cent in August, so if you are wholesaling distressed
Page 18 MAREInet.com
19. (Continued from page 18)
properties, you will still be selling
houses.
Market Experts Wanted
Single-family home sales increased
10 percent to a seasonally adjusted Are you an expert on the market in your area or
annual rate of 3.97 million in Septem-
ber from a pace of 3.61 million in Au- field of expertise? We are looking for experts on
gust, but are 19.5 percent below the
4.93 million level in September 2009. Residential, Apartments, and Commercial to
The median existing single-family
home price was $172,600 in Septem- contribute to the newsletter, the blog, and the
ber, down 1.9 percent from a year meeting. Be seen an expert in your Niche.
ago.
Existing condominium and co-op Contact info@MAREInet.com
sales rose 9.8 percent to a seasonally
adjusted annual rate of 560,000 in
September from 510,000 in August,
but are 16.2 percent lower than the
668,000-unit level one year ago. The
median existing condo price was
$165,400 in September, down 6.2
percent from September 2009.
Existing-home sales by region: Locally home prices are up slightly
over last month. Home sales are
Market Stats Resources
Northeast – increased 10.1 percent to down slightly. New Home Inventory is
an annual pace of 760,000 in Septem- down. Existing Home Inventory is
RealTrends.com
ber but are 20.8 percent below Septem- down from last month, but still up over
ber 2009. The median price in the last year. And over all we still have
MAREI members have ac-
Northeast was $239,200, which is 1.4 about an 8.7 Month Supply of homes cess to the current Real
percent below a year ago. on the market, keeping us in a buyer‟s
market. Trends Newsletter in the
Midwest – jumped 14.5 percent in
September to a level of 950,000 but We have seen home traffic slow down
Member Library
are 26.4 percent below a year ago. across the metro since after the end
The median price in the Midwest was of the tax credit in April with a sever
$139,700, down 5.2 percent from drop in May and a very slow rise
September 2009. across the summer in sales numbers. KCRAR Data
And we are heading into the tradition-
South – sales rose 10.6 percent to an ally slow market time in Kansas City of http://www.kcrar.com/
annual pace of 1.77 million in Septem- November and December when home market-statistics
ber but are 14.9 percent lower than Sep- buyers and sellers are busy with Holi-
tember 2009. The median price in the days.
South was $149,500, down 2.6 percent
from a year ago. As you plan your real estate investing
in 2011, be sure to look at trends. National Association of
West – increased 5.0 percent to an The successful real estate investor Realtors
annual level of 1.05 million in Septem- changes and adapts as the market
ber but are 16.7 percent below a year
ago. The median price in the West was
changes. This last housing downturn http://www.realtor.org/
saw a huge number of investors leav-
$213,600, which is 4.9 percent lower ing the business because of their in- research/research/ehspage
than September 2009.
ability to adapt.
Source: NAR
Investment News Page 18
20. Renovations
A Home Rehab
Live:Prairie Village
MAREI member Don Tucker is renovating a home in because the BPO value was much higher, but be-
Prairie Village. He and his team will be blogging the cause the Banker friend came to the house and got
rehab that officially started this week with the trash to see, feel and taste, she was much more inclined to
out of the home and the cutting down of trees. consider our low offer.
Visit http://www.REIKC.wordpress.com to watch the Don‟s wife Kim, a Realtor with extensive experience
progress. in BPO‟s offered up a BPO to the banker friend along
with photos and a repair list. Kim‟s assessment was
Before and after photos and video
that it would probably sell for about $115,000 with all
Analysis of why repairs are made the trash removed, all the carpet and pad removed,
and the door needed to be secured.
Analysis of fixtures and finishes
So what was Don‟s offer on the home?
So a little back story on this home. One of Don‟s
good friends works at a local bank and her job is to $80,000, closing in a week, no further inspections.
foreclose and sell homes. She had a home she had
been working over 5 years on keeping current, and Remember the Realtor‟s BPO said $125,000, Kim‟s
finally foreclosed on it at the beginning of 2010 and BPO said $115,000. If you factor in about $1,000 for
took almost the entire year to get the former owners trash out and clean up, $6,900 in Realtor fees, hold-
evicted. She had planned on having the home ing costs for a minimum of another 2 months, and the
spruced up and listed by a local Realtor. But as the what ifs that could come up in inspection, the bank
home came up often in conversation, Don convinced countered Don at $82,000. Not bad.
her to let him give her a bid on the house if it turned
out it needed more than a little polishing. So what was the rough estimate of rehab needed on
this home?
The eviction became final and the day came that the
former owners moved out and Don‟s friend took pos- Between $80,000 and $90,000 including:
session. The potential Realtor took possession and
was to give Don a call to let him know he could get in Reinstallation of Foundation repairs
to look at it, but the Realtor failed to do that, big mis- Grading and Drainage around outside of home
take on his part. Removal of a lot of Trees
Replacement of the Roof and Gutters
The Realtor provided a BPO price „as is” of $120,000 Replacement of all Windows
to $125,000 and an as repaired price of around Replacement of all Heating & Air
$229,000, but he was not real comfortable with the Replacement and Upgrade of Kitchen
value as the home needed extensive rehab, he Replacement and Upgrade of both Baths
wanted to get a 2nd opinion. All new Exterior Doors & Garage Door
New Exterior Siding
In the mean time, Don‟s banker friend met Don at Rebuilding of One Exterior Wall
the house to let him in. She got to see and SMELL New Subfloors
the house first hand. Had the Realtor showed Don Replacement of Plumbing Lines with Pex
the property, his low offer may have been tossed out
Page 20 MAREInet.com
21. Removal of Wallpaper & SMELL (did we mention it
stinks)
New Tile in Kitchen & Bath
New Carpet in Family Room & 2nd Floor
The list goes on and on
The time frame for this home renovation should be about
5 to 6 weeks with good weather, although the schedule
will be impacted by two National Holidays with Thanks-
giving and Christmas.
By the numbers
After Repair Value $129,000 (+/- $10,000)
Repairs $ 90,000
Taxes $ 1,000
4 Months Insurance $ 400
4 Months Utilities $ 800
Marketing Fees $ 500
Real Estate Commission $ 7,740
Seller Concessions $ 3,500
Potential Profit $ 25,000
So are you ready to come along for the ride?
Here‟s what you need to do
Go to www.reiKC.wordpress.com
Look for the email subscription box
Enter the email where you want posts sent
Rehab information should start posting this week end on
November 6th, please watch for it.
Wholesalers, submit your properties at:
kcmoHomeBuyer.com
Investment News Page 21
22. Calendar
Upcoming
Events
MAREI Monthly Meeting MAREI meets for networking &
Nov
education on the 2nd Tuesday of the month from 6pm to 9
Monthly pm. At the Sylvester Powell Jr Community Center. No
Charge for Members, Guests $25 at the door, $15 if pre-
9
Meeting
registered.
Nov
Must have your Vendor Table Reserved by Noon. Re-
serve a table at tonight‟s meeting to connect and network
Vendor Tables with a targeted market of Real Estate Professionals. See
9
calendar on at MAREInet.com to reserve.
Children & College Students Lee’s Summit Investor Breakfast Lee‟s Summit Investors
Nov Networking Group meets the 2nd Saturday of the month for
Is your child interested in real coffee, breakfast, and conversation at the Panera Bread on
13
estate? Is ready to learn? Chipman in Lee‟s Summit. Open to MAREI Members &
Add your child aged 12 to 18 Guests.
to your membership.
Nov
College Students with student Sub Group: MAREI‟s Commercial Investors meet every
ID, we have internships other week. This month on October 6th & 20th. This group
available. Work in the is for MAREI members and their guest. See online calen-
17
dar of events for more information.
MAREI office for $10 in
MAREI bucks to use for
Membership & Workshops
December Monthly Meeting - is replaced with an informal
Contact Dec Holiday networking holiday party. Location to be determined
MAREI Office for more info. Networking
info@MAREInet.com
14 Party
Page 22 MAREInet.com
23. Monthly
Meeting
Sylvester Powell Jr
Community Center
6200 Martway, Mission KS
913-722-8200
Tuesday, Nov 9 5:30 Member‟s Only -
Doors open at 5:30
let‟s talk KCMO Water
Members: FREE 5:45 Set Up / Registration
Guest Fees: $25 at door . . 6:00 Industry Partner Expo
Pre-register online for $15 Invite your friends
6:00 Member Networking
colleagues to visit the
If guests join with in two days of 7:00 Haves & Wants (Bring
the meeting, their guest fee will be your Deals) Monthly Meeting for
applied to the membership fee with
7:30 Round Table - with a Guest Pass
proof of payment.
How I Did the Deal (available online at
Please call 816-523-4400 x 222.
www.MAREInet.com).
9:00 New Member
Registration
Location
For each new member you
6200 Martway
refer, earn MAREI Bucks
Mission, KS 66210
which can be used towards
seminars, advertising,
North of Shawnee Mission Pkwy Park in North Lot
or membership fees.
South of Johnson Dr 2nd from the Building
East of Lamar Less Kids & Door Dings
Investment News Page 23
24. Properties
Investment
Opportunity
Address City Offered as Price Info Contact Phone
1030 Park Kansas City, Mo Renovated $69,900 Bank Owned JJ Pawlowski 816-916-4593
4311 Flora Kansas City, MO Renovated $7,000 Bank Owned JJ Pawlowski 816-916-4593
7208 E 100th Tr Kansas City, MO Renovated/ Rented $108,900 Bank Owned JJ Pawlowski 816-916-4593
13415 Spring St Grandview, MO Bank Owned $89,900 100% Financing JJ Pawlowski 816-916-4593
1301 E 59th St Kansas City, MO Updated $95,000 Bank Owned JJ Pawlowski 816-916-4593
3933 Wyandotte Kansas City, Mo Updated / Rented $142,000 100% Financing JJ Pawlowski 816-916-4593
5044 Walrond Kansas City, Mo Rehab / Rental $14,500 $5k Repairs Christoph Becker 816-419-1165
6101 Agnes Kansas City, MO Rehab / Rental $23,500 $5k Repairs Christoph Becker 816-419-1165
5712 Wabash Kansas City, MO Rehab / Rental $14,500 $5k Repairs Christoph Becker 816-419-1165
Duplexes Gardner, KS Rented $100k Each $600 rent / unit Jon Bichelmeyer 913-579-3354
Duplex Merriam, KS Rented/ Vacant No priced listed $850-$900 Eric Deeter w/ Realty 913-579-3354
Resource of KC
2005 E 58th Kansas City, MO Rental $17,500 Needs Minor Christoph Becker 816-419-1165
Repair
125 N Chelsea Ave Kansas City, MO Rental $25,000 Repairs $3-5k Christoph Becker 816-419-1165
5617 Lydia Kansas City, MO Rental $20,000 ARV: $45,000 Christoph Becker 816-419-1165
5919 N Howard Gladstone MO Rehab $50,000 obo Needs updates JD Asbell 913-980-1866
Highland Crest Kansas City, KS Rehab $28,000 obo Needs updated JD Asbell 913-980-1866
5416 E 25th ST Kansas City, MO Rehab / Rental No Price Needs updates Stephen Summers 816-250-7200
21813 Lombardo LN Peculiar, MO Fixer Upper $134,900 4 bed, 1 bat Donna Wilson 816-213-8151
55th & Swope Pkwy Kansas City, Mo Rehab $7,000 3/1 Al Fraser 913-735-5549
Page 24 MAREInet.com
25. Looking for Investment Properties
There are 100‟s of great deals right now.
Let me help you through the process.
Investment Opportunity
Real Estate Investor / Agent with experience in
Bank Owned, Short Sale, and Rental Properties
There are over 32 properties
listed for sale today on the Eric Deeter
MAREI web site. Realty Resource of KC
All MAREI members may log www.EricDeeter.com
in and list their property for Call (913) 579-3354
sale, include details, photos,
simple html, and contact info.
Must be your property or list-
ing, no fishing for buyers
with out proper contracts.
Home Depot
All new listings emailed out
on Fridays in our E-Updates
2 % Bi-Annual Rebate for MAREI members
go to Volume Discount Pricing
MAREInet.com
Call me to find out how you can save
Click no Tool Box on your next home renovation!
Click on Property for Sale
Roger Holyfield
(816) 510-9199
Roger_L_Holyfield@HomeDepot.com
Investment News Page 25
26. Membership
Business Associate
Vendor Member
Business Associates and Vendors have access to our fast growing membership of individuals focused
on investing in real estate. This is a built-in audience of people that have a need of your services. Be-
sides the obvious benefit of reducing your cost to reach this pre-qualified group, you may participate in
defined marketing and networking opportunities.
In addition, with Kansas City being a very popular place for out of state investors to spend their money
on rentals, flips, and other investing, MAREI‟s web site provides a great first access to local area service
providers to these out of state investors. Being listed as a Business Associate or Vendor will get you in
front of many of these out of state investors as well as local investors browsing our site for “FREE” infor-
mation. Our Vendor list is always public information.
MAREI Business Membership is offered in two categories:
· Business Associate: An MAREI Business Associate is committed to a high level of support for
the association and agrees to help MAREI reach its vision and deliver on its mission. While not required,
it is expected that MAREIA Business Associates will participate in MAREI sponsored events, community
programs and, where practical, support our lobbying efforts. Educational, speaking, marketing and other
opportunities are available to Business Associates. The number of Business Associates is limited in
each category. In addition to our normal qualification requirements a Business Associate will usually
need to be referred to us by a MAREI member & invited to join. Completion of our Business Associate
contract is required.
· Vendor: An MAREI Vendor is an organization that offers services or products to the real estate
investor, but doesn‟t have the time or desire to actively participate in the association or meetings. Ven-
dors want to be part of MAREI to support our mission and offer their services or products to members
without active participation in the association. Vendor membership is by invitation after completion of our
qualification process. Completion of our Vendor contract is required. Vendors are given priority to be-
come Business Associates should an opening become available in the category.
Business Associate Vendor
Category For One Person For One Person
Lenders, Title Companies,
1031 Exchange, Realty Ser-
$499 $399
vices, and other Professional
Services
Trade Suppliers $399 $299
Handyman & Contractors $299 $199
Additional Person Additional $50 No 2nd Person
NO Meeting Attendance
Page 26 MAREInet.com
27. BENEFITS OF MEMBERSHIP
Business Associate Vendor
Special Logo Recognizing Business Associate Status NA
Ability to have a Table at the Monthly MAREI Meeting. Atten- Ability to have a Table at the Monthly MAREI Meet-
dance at our Monthly Meetings Averages 80+ per Month. Dedi- ing. Attendance at our Monthly Meetings Averages
cated Time is Reserved for Networking. Extra Fee for table. 80+ per Month. Dedicated Time is Reserved for Net-
working. Extra Fee for table plus extra fee to attend
meeting.
Priority Listing on MAREI Business Member‟s Section Online Listing on MAREI Business Member‟s Section
that includes a customized detail section as well as contact info Online that includes a customized detail section as
and link to your web site. well as contact info and link to your web site.
Priority Listing in Member Information & Benefits Guide Listing in Member Information & Benefits Guide
(Provided to new members as they join.) (Provided to new members as they join.)
Business Card ad in the MAREI Investment News and dis- Discounted Priority Advertising in the MAREI Invest-
counted pricing for other advertising.. The Newsletter is ment News. The Newsletter is EMailed to Approxi-
EMailed to Approximately 5000 Addresses, Including Members mately 5000 Addresses, Including Members and
and Non-Members and promoted on all our social networks Non-Members and promoted on all our social net-
works
Approved marketing material on Community Table None
Priority Advertising in Member Information & Benefits Guide * Advertise in Member Information & Benefits Guide *
Expert Article in the MAREI Investment News * NA
Expert Article in the MAREI Blog* NA
Priority in Sponsorship of large full day and week end events, Priority (after Business Associates) in Sponsorship
and our Vendor Nights. * of large full day and week end events, and our Ven-
dor Nights. *
Priority Opportunity to Conduct an Educational Workshops at Opportunity to Conduct an Educational Workshop at
Monthly Meeting (as available and requested) Monthly Meeting (as available and requested)
Priority Opportunity to Conduct Workshop at Special Events Opportunity to Conduct Workshop at Special Events
(as available and requested) (as available and requested)
For more information or to request an application, please email
info@MAREInet.com or call 913-208-3544.
Investment News Page 27
28. Attention MAREI Members
To access
This valuable Check out the benefits
Member Benefit
Visit the member’s of using CyberCollect.
Only section on
NO cost to landlords.
MAREInet.com
• Eliminates bank returned check fees, and caps Federal Reserve forwarding cost at
Click on only $2. Eliminates second and third bounce charges. Small value checks can be col-
Member Benefits lected cost-effectively. Landlords are notified daily of checks in the recovery process.
• Collected funds are electronically deposited into landlord’s account on a daily basis,
with no waiting for a month-end settlement.
• Average time to collect NSF checks is only 6.2 days, with more than 80% collected
and paid within 30 days.
• At banks, electronic items have priority over paper checks and are paid first, so land-
lords go to the head of the payment line.
• Improved collection results by as much as 50% over traditional collection methods,
and as much as 25% over competitors who randomly re-present electronically.
• Reduces collection costs by eliminating internal manual process.
• Faster and more efficient than paper process.
• State-of-the-art web-based reporting is downloadable to Landlord’s accounting soft-
ware without rekeying data — easily reconcile bank accounts and recovery status.
• Executive Analysis Reporting tool allows the landlord to monitor the exact cost of
check acceptance.
• Through a banking arrangement with the Federal Reserve, electronic collection begins 5
to 7 days faster, and your bank can no longer charge you for returned check fees.
Competitors must wait for a check to be returned to your bank where you pay a returned
check fee, and only then is the check forwarded for collection.
• Some competitors contract with an outside clearinghouse to electronically convert and re-
present. This adds an additional 7 to 14 days to the collection process. Statistics prove that
the faster the collection process begins, the higher the success rate.
• Our proprietary, web-based reporting is unequalled, leaving industry competitors scrambling
to attempt duplication. Collection status and information is provided in real time, report-
able by date range, and is downloadable directly to your accounting software. You
don‟t even have to re-key data.
• CybrCollect® leads the industry in customer service. Our customers speak with real peo-
ple, who answer questions and immediately address problems with a sense of urgency. Cli-
ents are never referred to multiple departments or multiple phone numbers.